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Comcast's X1 Set Top Heads to Philly
Cloud-Friendly DVR Launch Expands
by Karl Bode 09:01AM Monday Nov 19 2012
Comcast tells the Philadelphia Business Journal (via Light Reading) that the company's new X1 set top box should make its debut in the Philadelphia market in just a few weeks. Comcast has already launched the redesigned platform in Atlanta and Augusta, Georgia, Boston, and Chattanooga, Tennessee. The new widget and app-heavy platform is essentially Comcast playing catch up with a number of interactive advancements we've seen satellite and phone companies doing for the last several years. In addition to apps from Pandora and Facebook, the X1 allows users to add Skype services for an additional $10 a month. Comcast insists the DVR, which is being aimed primarily at triple play customers, has been "very well received" in initial launch markets.

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IowaCowboy
Want to go back to Iowa
Premium
join:2010-10-16
Springfield, MA

When will it be launched in Western Mass

This ought to be an interesting product. Hopefully it will be in Western Mass (Springfield) soon. Our Comcast system was rebuilt about ten years ago.
turnerbrewer

join:2011-11-22
Reviews:
·Comcast

Comcast, how about updating your existing inferior guide.

The downside is that the x1 is only be offered to triple play customers.
Those that are tech wavy enough to appreciate the apps and features that the x1 offers will not have a need for telephone service.
I was told by a CSR that as an existing double play (tv & internet) customer that I would have to pay an extra $40 dollars a month to qualify for the x1. I already pay $135 a month for my services.
Comcast needs to upgrade their pathetic IGuide software asap.
Comcast is 10 years behind DirecTv and Dish.
kmand

join:2002-05-06
Decatur, GA

Restrictions?

I'm in Atlanta one of the areas that supposedly has X1. I've been told that it is only available to new customers and only then to the very most expensive Triple Play plan. I have Triple Play preferred but was told only Triple Play Premier and only new customers qualify.

Is it any less restrictive anywhere?
turnerbrewer

join:2011-11-22
Reviews:
·Comcast

Re: Restrictions?

I am in the Atlanta market as well. I was told the same as you were.
Comcast is only interested in offering a new guide for monetary gain. It cares nothing about customer satisfaction.
Besides, from what I have read in the Comcast forum - the X1 guide and boxes are riddled with bugs. It appears that it is still in beta testing.

gate1975mlm
Premium
join:2001-09-30
Philadelphia, PA
kudos:8

What to expect from these new DVR boxes?

I have been waiting for this new box to come to the philly area for a long time and I am very happy to hear its almost hear. However I been reading a lot of bad things about this new box. Users saying they are very buggie and in some ways have less features then the older DVR boxes that most people are using now. The only thing I know I like for sure about the new DVR box from what I have seen is the new HD On Screen Guide with the channel logos looks very pretty. But I have heard some bad things like you can only record 1 thing at a time instead of 2 like you currently can. If this is true it makes no sense because I thought this new box has 6 tuners? I guess over time this new box will improve a lot but it the beginning of its life it sounds like users are going to have to deal with a lot of bugs and less features.

The current DVR boxes are buggy as hell so I can't see how these new boxes could be any worse.
ds7

join:2012-11-07
Montpelier, VT

set top?

We continue calling these things set top boxes, tho there is no way you could balance one of them on a modern TV!

Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
kudos:2
Reviews:
·Time Warner Cable

Re: set top?

said by ds7:

We continue calling these things set top boxes, tho there is no way you could balance one of them on a modern TV!

I have a HDTV and the set top box is sitting on top of the TV

But it's a CRT HDTV WIDE SCREEN It has HDMI so it is "modern"
--
Well, does your car at least turn into something else? Sometimes I turn it into a trashcan. Hmm...
b10010011
Whats a Posting tag?

join:2004-09-07
Bellingham, WA
Reviews:
·Comcast Formerl..

My Tivo has already paid for it's self

My lifetime subscribed Tivo-HD has already more than paid for it's self in savings alone compared to the extra rental fees for any cable company DVR.
--
Bellingham Scanner Kicks Ass! »bhamscanner.kicks-ass.org/

Michail
Premium
join:2000-08-02
Boynton Beach, FL
kudos:1

the old bundle trick

Ah, the old bundle trick.

Still, the old guides and set top boxes are an embarrassing joke compared to DirecTV, Dish, U-verse, FiOS, etc. You think they'd be eager to modernize in the face of competition.

mikedz4

join:2003-04-14
Weirton, WV

pittsburgh area

When will the pittsburgh area get this x1 box?
grod46

join:2012-11-25
Firebaugh, CA

X1 in Fresno Area

Just wanted to let anyone in the Fresno area that you may be able to get a X1 HD DVR. I just got two installed and i am loving it. Great upgrade. P.S. i live in Firebaugh, Ca 93622 and i called 800 Comcast to get one.

warriors
It's A Great Time Out

join:2001-06-05
San Jose, CA

Re: X1 in Fresno Area

said by grod46:

Just wanted to let anyone in the Fresno area that you may be able to get a X1 HD DVR. I just got two installed and i am loving it. Great upgrade. P.S. i live in Firebaugh, Ca 93622 and i called 800 Comcast to get one.

No issues with X1? Do you have triple-play or double-play?
grod46

join:2012-11-25
Firebaugh, CA

Re: X1 in Fresno Area

So far i have no issues and i have the triple play package.
GREGGLF

join:2013-01-28
Chico, CA
Easy questions, hard to find answers about the X1 platform, hope you can help. How many programs can you record while watching Live TV? Can non X1 standard def STBs and/or CableCard enabled devices be used at the same local with the X1 platform?

Thanks Gregg