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Consumer Reports Won't Recommend iPhone 4 Because Of Antenna
Though they do recommend a little duct tape
by Karl Bode Monday 12-Jul-2010 tags: business · hardware · wireless
Tipped by openbox9 See Profile
After first insisting the iPhone 4's antenna problems weren't serious, Consumer Reports has completed testing of the iPhone 4 and won't be recommending it to users. While the site lauds the phone for having a great video camera and screen -- their engineers confirmed that nasty attenuation issue that results in dropped signal strength simply by holding the device. The Consumer Reports testing (see video) confirms other recent tests by Anandtech, showing how users in average to poor cell coverage locations are the ones being bitten by the design flaw Apple seems content to pretend doesn't exist. The good news? Consumer Reports notes that the design flaw can be helped with just a little duct tape.

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HandyMan

@comcast.net

Ah, yes. Duct Tape.

The handyman's friend.

Radio Active
My pappy's a pistol
Premium
join:2003-01-31
Fullerton, CA

Re: Ah, yes. Duct Tape.

said by HandyMan :

The handyman's friend.
A friend of mine wrote and recorded a song titled "Duck Tape..."

The opening lyrics go, "If you wanna fix it quick and it's really got to stick, DUCK TAPE!"

(Bridge)
"It fixes anything, temporarily.
How 'bout a human being? Not necessarily."
--
Melius est habitare in terra deserta quam cum muliere rixosa et iracunda.

Link Logger
Premium,MVM
join:2001-03-29
Calgary, AB
kudos:3
Apple is pleased to announce iTape for $35 a roll

Blake
NyNexit

join:2009-11-01
Huntington, NY
that glue is going to be brutal. lol

vzw emp

@144.191.148.x

approval from:
klipko See Profile

You know what they say...

If you can't duct it, f*** it.

needles1

@scansafe.net

approval from:
Bassistguy See Profile

Duct tape mythbusters

Mythbusteres proved you can use duct tape to build a bridge, stop a car, hold a car together, etc. so why not make a phone work?
dagg

join:2001-03-25
Galt, CA

Re: Duct tape mythbusters

i saw the car episode.
you can slow it down, but no... you cant stop it.... might wanna re-watch that one

however... the fact that you can even slow a car down at all with duct tape is amazing enough in and of itself.

duct tape... its whats for dinner.
jcremin

join:2009-12-22
Siren, WI
kudos:2

1 edit

Re: Duct tape mythbusters

Actually, if I remember right, it was the concrete barrier that broke, not the duct tape. Had the gotten a head on shot and if the concrete held better, it may have actually stopped the car. Cool episode, though... I duct taped ever inch of one of my old cars years ago and entered it into the duct tape car contest... Didn't win but it sure was fun.

Bassistguy
Alrighty Then
Premium
join:2001-07-14
Ballwin, MO

Re: Duct tape mythbusters

said by jcremin:

Actually, if I remember right, it was the concrete barrier that broke, not the duct tape.
They actually re-tested after the concrete barrier broke, and the duct tape did break (I actually just watched the "buster's cut" version of that episode last night).

I have a shirt that says "I can fix anything! Where's the Duct Tape?"
--
If you miss 1 day, you notice; you miss 2 days, your band notices; 3 days, the crowd notices....

Z80A
Premium
join:2009-11-23
Reviews:
·Cox HSI

3 edits

Yeah...

Throw duct tape on a $200+ handset because Apple is too r-tarded to just hand out their way overpriced bumpers that likely cost them all of $0.50 to make.

All affected users should immediately return the phone and take their very green money to a competitor. Droid X comes out in 3 days.
--
"Our goal (was to make) a billion phones Flash-enabled by 2010...We're actually going to get 1 billion Flash-enabled phones by 2009." -Adobe Chief Technology Officer Kevin Lynch in Nov 2008.

N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

Re: Yeah...

What, was your ex girlfriend named iPhone or something, because you sure do hate the iPhone.

Of course, I'M KIDDING. It was said to me recently when I made criticism of Stevie boy's shiny new lickable trinket.

I guess Consumer Reports hates Apple now. Oh, that's right, they give Apple's laptops pretty high marks, and I agree with them.

The Droid X looks like a sweet phone. I have the Incredible, and I'm very very happy with it....
--
Petty people are disproportionally corrupted by petty power

FBGuy
yippee ki yay
Premium
join:2005-03-19
Reviews:
·Comcast
·T-Mobile US
·AT&T U-Verse

Re: Yeah...

said by N3OGH:

Of course, I'M KIDDING. It was said to me recently when I made criticism of Stevie boy's shiny new lickable trinket.
be careful. licking it may cause you to lose a few bars of service. but remember its not a defect, its a feature.

Z80A
Premium
join:2009-11-23

Re: Yeah...

You're licking it the wrong way.

Wifflebottom

@snsc.com

Re: Yeah...

You need to talk to it first and make it feel bad, then lick it.

N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1
Then again, the iPhone probably wouldn't like the way I lick her anyway.

That is why she left me in the first place
--
Petty people are disproportionally corrupted by petty power

thegeek
Premium
join:2008-02-21
united state
kudos:1
Reviews:
·Suddenlink
·NPG Cable
Droid X looks to be an awesome device. But it might not be rootable. Considering Android already does so much more than iOS WITHOUT the need to root or jailbreak this probably really isn't an issue. That's what I love about Android, I don't have to void my warranty to have the device do what I want it to do.

Z80A
Premium
join:2009-11-23

Re: Yeah...

I'm going to try and get one on release day but want to get it store to see the size first. It looks to be a monster given its huge screen.

thegeek
Premium
join:2008-02-21
united state
kudos:1

Re: Yeah...

I'm holding out for the rumored 2Ghz processor Motorola is going to put in a near future version of the Droid. Mainly because I'm only 7 months into my current contract!
openbox9

join:2004-01-26
Alexandria, VA
kudos:2
I don't believe root will be too much of a problem from what I've been reading. The word is that the boot mgr is signed and encrypted, which prevents loading custom ROMs. I'm looking forward to my DX on Thur.
caco
Premium
join:2005-03-10
Whittier, AK

How are they place duct tape on the "Precious".

"If you want an iPhone that works well without a masking-tape fix, we continue to recommend an older model, the 3G S."

Steve Jobs just bent with his bare hands his iphone in half after reading this.
--
Politicians and diapers have one thing in common. They should both be changed regularly, and for the same reason.

Sabre
Di relung hatiku bernyanyi bidadari

join:2005-05-17

Re: How are they place duct tape on the "Precious".

Or iSteve may simply order the 3GS to be discontinued. That's a very good way to force iPhone-wanters to buy the new iModel.
chronoss2009
Premium
join:2008-09-23
kudos:2
said by caco:

"If you want an iPhone that works well without a masking-tape fix, we continue to recommend an older model, the 3G S."

Steve Jobs just bent with his bare hands his iphone in half after reading this.
no broken chairs...waaaaa

ShadowMastr
Master Of All Shadows

join:2001-09-01
Fort Pierce, FL

Star Wars reference

Duct Tape is like The Force...

It has a Light side and a Dark side, and it holds the Universe together....

And the Apple fanatics can get their Duct Tape in designer colors to match their phone or mood!
--
Follow Your Bliss -- Joseph Cambell
I reject your Reality and substitute my own! -- Adam Savage, Mythbuster

N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

Re: Star Wars reference

I felt a great disturbance in the Force Duct Tape... as if millions of voices iPhone 4's suddenly cried out in terror dropped bars and suddenly silenced dropped a call.
--
Petty people are disproportionally corrupted by petty power
moonpuppy

join:2000-08-21
Glen Burnie, MD

Re: Star Wars reference

said by N3OGH:

I felt a great disturbance in the Force Duct Tape... as if millions of voices iPhone 4's suddenly cried out in terror dropped bars and suddenly silenced dropped a call.
Hokey phones with mysterious antennas are no match for a decent DROID at your side.

Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ

Re: Star Wars reference

said by moonpuppy:

said by N3OGH:

I felt a great disturbance in the Force Duct Tape... as if millions of voices iPhone 4's suddenly cried out in terror dropped bars and suddenly silenced dropped a call.
Hokey phones with mysterious antennas are no match for a decent DROID at your side.


but....

These are not the DROIDs you're looking for....
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports

cableties
Premium
join:2005-01-27

Re: Star Wars reference

“I find your lack of bars disturbing.”

DrModem
Premium
join:2006-10-19
USA
kudos:1

Re: Star Wars reference

I lol'd hard at this thread

Z80A
Premium
join:2009-11-23

2 edits
I see you have constructed a new iPhone antenna

Your skills are complete. Indeed, you are
powerful, as teh Steve has foreseen.
glinc

join:2009-04-07
New York, NY

LOL

Knowing Apple fanboys, they will still say that the phone is the best thing in this world. Despite all the issues, its amazing how a defective device sells like hotcakes.

SlickEnW
Premium
join:2003-01-21
Seattle, WA

Re: LOL

Well i'm in a high signal area , so, i'm not experiencing any issues. I know this angers you ( )

But some others are. (You )

thegeek
Premium
join:2008-02-21
united state
kudos:1

Re: LOL

I'm glad your iPhone is working good for you in a high signal area.

I'm in a low signal area and my Droid still works perfect. No duct tape or specific grasps required.

SlickEnW
Premium
join:2003-01-21
Seattle, WA

Re: LOL

That's cool.

I wonder how my phone would fare in low signal situations. Don't come up too often. Well, maybe that time I was flying over the pacific.

Ah well.

tiger72
SexaT duorP
Premium
join:2001-03-28
Saint Louis, MO
kudos:1
marketing is an amazing thing.

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1

1 edit
said by glinc:

Knowing Apple fanboys, they will still say that the phone is the best thing in this world. Despite all the issues, its amazing how a defective device sells like hotcakes.
They will probably say that the laws of physics needs to change to be compatible with Apple products.

Or, Jobs will probably predict the end of cellular networks - "everybody will be using wifi in 5 years anyway"

Z80A
Premium
join:2009-11-23
Given I have had ZERO issues with mine...yep, it's great.
cw30000

join:2008-07-11

1 edit

iPhone next gen

This just in. iPhone 5 - It just works edition.

Now you guys see why iPhone 4G has problem. So you fanboi can get your wallet out to get the version 5, where there will be no antenna problem.

Alcohol
Premium
join:2003-05-26
Climax, MI
kudos:3

Re: iPhone next gen

And by Iphone 7 you might be able to make a call without it dropping.
--
I found the key to success but somebody changed the lock.
rebus9

join:2002-03-26
Tampa Bay
Reviews:
·RoadRunner Cable
·Verizon FiOS

Re: iPhone next gen

said by Alcohol:

And by Iphone 7 you might be able to make a call without it dropping.
Or iPhone 4 on Verizon. Having experience with wireless on both AT&T and VZ, it's clear (to me) that AT&T is digital vomit.
BSchlinker
Working 24-7

join:2003-08-25
San Jose, CA
Its not the iPhone 4G. Its the iPhone 4.

xG

@swbell.net

Re: iPhone next gen

It's iPhone 4, running 3G data in some big cities but everywhere else it is 2G and the fix is on 1G duct tape.

HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:12
Reviews:
·TekSavvy DSL
·TekSavvy Cable
said by cw30000:

This just in. iPhone 5 - It just works edition.
No no.. The next one will be iPhone 4is (improved signal).


--
BUCK FELL ,,!,,('-'),,!,,

duct tape

@comcast.net

Apple...Think Duct Tape...

whatever
modemslayer

join:2003-12-11
Spokane, WA

What about the 'cool factor' ?

Wouldn't the duct tape take away from the "I'm cooler than you are" factor of owning an iPhone to begin with?

FBGuy
yippee ki yay
Premium
join:2005-03-19

Re: What about the 'cool factor' ?

haven't you ever seen how cool a duct tape wallet is?
dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN
said by modemslayer:

Wouldn't the duct tape take away from the "I'm cooler than you are" factor of owning an iPhone to begin with?
How can something so common and unremarkable still be considered "cool"?

When the iPhone first came out- yeah, it was cool. It was almost unquestionably the best consumer smartphone on the market, and by a wide margin. With the various android phones that have been released already or will be very soon, that just ain't true anymore.

JLevinworth

@embarqhsd.net

iphone with rubber bracelet bumper
 

iphone bracelet bumper with cutouts
 
You could do the rubber bracelet hack:

quote:
My friend discovered that those rubber wristbands (you know, the ones that the wonder biker made popular) fit just perfectly on the new iPhone 4!

So we went about cutting one up, and here we have it; the one dollar (or less) case:

quote:
I even made cutouts in the bottom so that I can leave my “case” on while charging:
quote:
In case you’re curious, the cut on an unstretched bracelet needs to be about 1.125″ long and about .125″ wide. I also made small cutouts for the silent mode toggle on the side, and a small hole for the headphone jack on top.

»www.theiphoneguru.net/2010/06/25···racelet/

-Jim
2010-07-12 15:54:36
rebus9

join:2002-03-26
Tampa Bay
Reviews:
·RoadRunner Cable
·Verizon FiOS
said by modemslayer:

Wouldn't the duct tape take away from the "I'm cooler than you are" factor of owning an iPhone to begin with?
Not if you're a redneck.

kdepasquale

join:2004-03-13
Watsonville, CA
Reviews:
·Cruzio Internet
·AT&T U-Verse

Could a clear plastic coat on the antenna be a fix?

I've been wondering just how thick of a cover needs to be put over the antenna. What if Apple were to put a thin coat of shellac or something similar - some sort of plastic insulator - over the antenna during manufacturing. Would that fix the issue? That would at least deal with the aesthetic issue too for those who don't want to cover up the phone.

Romney2012
Defeat Obama 2012-Chg we can believe in
Premium
join:2002-03-03
USA
kudos:4

Re: Could a clear plastic coat on the antenna be a fix?

said by kdepasquale:

I've been wondering just how thick of a cover needs to be put over the antenna. What if Apple were to put a thin coat of shellac or something similar - some sort of plastic insulator - over the antenna during manufacturing. Would that fix the issue? That would at least deal with the aesthetic issue too for those who don't want to cover up the phone.
Good observation. If Apple engineers did their job, what you suggest would have been incorporated in to the design before the device was mass produced.
--
Are you happy with your rep in Washington, DC?

Z80A
Premium
join:2009-11-23

Re: Could a clear plastic coat on the antenna be a fix?

Thing is they were field testing it in those cases like Gizmodo saw.

birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
kudos:5

Re: iPhone and mister hammer

I'd bet the first video was of a phone that was "lost".

thegeek
Premium
join:2008-02-21
united state
kudos:1

In other news...

Duck releases their new "bedazzled" and "blingin" lines of stylized duct tape. It comes in pre-cut sections designed specifically for the iPhone 4. The Duck CEO said, "Don't worry. The precious shiny Apple logo will not be covered."

morbo
Complete Your Transaction

join:2002-01-22
00000

Duct tape again, huh?

Duct tape fits in nicely with Apple's new theme.

N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

Re: Duct tape again, huh?

Hey, it's the new iSlab!
chsteiger
Premium
join:2003-10-03
Pasadena, TX

1 edit

We Always Have To Bash Things That Are Number 1!

I have the phone, I don't have any problems with dropped calls or signal issues. Apple will put a patch in the coming weeks to fix the bar readings so you will no longs see the "issue" any more. If there was really an issue with the phone, the millions of people that purchased them would be up in arms... it seems the only people complaining are the people that don't own one.....

The phone is an engineering benchmark for others to follow. The use of steel and glass make the phone better and battery life is outstanding.

This issue has been blown way out of line and if you have one, and think you have an issue, return it for a full refund.

Next!

See 8 replies to this post
neftv

join:2000-10-01
Broomall, PA
Reviews:
·SIP Global Phone
·QuantumVoice
·Verizon FiOS

Interesting

I am sure glad I never got on the IPhone bandwagon. There was and is no way I would pay that much for touchscreen phone. I would rather get a Netbook or laptop for that amount. I'm already partially regretting purchasing my Nokia 5800 to replace my Blackberry 8310 but I guess I will have to stick with it till I see what those WiMAX phones will be like from Clear. Then again having a Netbook is just so much more appealing.
openbox9

join:2004-01-26
Alexandria, VA
kudos:2

Re: Interesting

said by neftv:

Then again having a Netbook is just so much more appealing.
Yep, a netbook fits in your pocket nicely too
horkboy

join:2005-05-18
Honokaa, HI
Do people actually pay the full price for any smartphone?
neftv

join:2000-10-01
Broomall, PA

Re: Interesting

Some people may outright buy a phone so that it's not restricted or hamper by other software that the provider puts on it.

JLevinworth

@embarqhsd.net

So what will the "patch" do?

Click for full size
CR-Making contact with left lower corner
Click for full size
CR-Measuring signal strengh before
Click for full size
CR-Signal dropping when in contact with left lower corner
said by »blogs.consumerreports.org/electr···gsm.html :

..When your finger or hand touches a spot on the phone's lower left side—an easy thing, especially for lefties—the signal can significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal.
..
We reached this conclusion after testing all three of our iPhone 4s in the controlled environment of CU's radio frequency (RF) isolation chamber. In this room, which is impervious to outside radio signals, our test engineers connected the phones to our base-station emulator, a device that simulates carrier cell towers. We also tested several other AT&T phones the same way, including the iPhone 3G S and the Palm Pre. None of those phones had the signal-loss problems of the iPhone 4.

Our findings call into question the recent claim by Apple that the iPhone 4's signal-strength issues were largely an optical illusion caused by faulty software that "mistakenly displays 2 more bars than it should for a given signal strength."

The tests also indicate that AT&T's network might not be the primary suspect in the iPhone 4's much-reported signal woes.
From Apple:
said by »www.apple.com/pr/library/2010/07···ter.html :

Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength.
For example, we sometimes display 4 bars when we should be displaying as few as 2 bars. Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don’t know it because we are erroneously displaying 4 or 5 bars. Their big drop in bars is because their high bars were never real in the first place.

We will issue a free software update within a few weeks that incorporates the corrected formula. Since this mistake has been present since the original iPhone, this software update will also be available for the iPhone 3GS and iPhone 3G.
....
We will issue a free software update within a few weeks that incorporates the corrected formula.

For the vast majority of users who have not been troubled by this issue, this software update will only make your bars more accurate.
So what will the new software do? Make it appear the bars aren't dropping when the signal actually is?

N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

Re: So what will the "patch" do?

WOW, dude.

Software issue my ASS.

Lab equipment doesn't lie. This this is a defective design....
--
Petty people are disproportionally corrupted by petty power

JLevinworth

@embarqhsd.net

Re: So what will the "patch" do?

said by N3OGH:

WOW, dude.

Software issue my ASS.

Lab equipment doesn't lie. This this is a defective design....
Mispost or misread?

Knowing that's the point of CR's findings (we agree), I asked what will the new software patch do? Since Apple claims the patch will fix 'erroneous bars', which are not erroneous at all. Make them appear not to drop even though they actually are (accurately)?

-Jim
2010-07-12 20:29:31

N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

Re: So what will the "patch" do?

My take:

When you touch it the "wrong" way the signal drops.

Not bars on the phone, but bench equipment that bypasses the software of the phone.

The antenna is a defective design....
--
Petty people are disproportionally corrupted by petty power

JLevinworth

@embarqhsd.net

Re: So what will the "patch" do?

said by N3OGH:

My take:

When you touch it the "wrong" way the signal drops.

Not bars on the phone, but bench equipment that bypasses the software of the phone.

The antenna is a defective design....
Yeah got that.. I documented all that my original post; and for reference I quoted all CR's points; I also bolded the pertinent ones for easy read; and illustrated with applicable screen shots of the video too.

Again, what will the software patch do if that is really the case? ......Anyone?

Obviously, software can't fix it (in the way that Apple described and I quoted above) so it almost sounds like it could have been a disguise.

-Jim
2010-07-13 00:49:04
brianiscool

join:2000-08-16
40303
kudos:1

iphone

The phone is defective. They should force the phone off the market.

Elite

join:2002-10-03
Orange, CT

1 edit

FAIL!

YOU FAIL APPLE!!!!!!!!!

I got my iPhone 4 on Friday and attempted to use it without a case. I held the phone in my left hand and must've bridged the antenna gap every time. As a result, I had absolute shit service and plenty of dropped calls all day long. I was absolutely pissed and completely unimpressed. I waited 3 fucking weeks for this phone to arrive. My 3G and 3GS have never ever had problems with service and dropped calls in the exact same places.

I love everything else about the phone, but this antenna problem is the biggest crock of shit I've ever seen in my life. I should be able to use my $700 handset without a case if I choose to do so. I'm not buying a fucking $29 bumper which fails to protect the phone in most reviewer's "drop tests" conducted thus far.

As a result of my frustration, I purchased a case on Saturday and have enjoyed adequate RF performance since. No calls have dropped and I've had service mostly everywhere.

Now I'm trying to find a better case than this INCIPIO EDGE that I spent almost $32 on after tax at the AT&T retail store.

Dear Incipio,

The Edge is a fucking piece of shit. It's not cut to size properly, and the left side of the case seems to be wiggling back and forth off the side of the antenna, presumably because it wasn't cut correctly. Also, the fucking bottom of the case keeps coming off. I can't even press the Sleep/Wake button without pushing the fucking phone out of the case. Lastly, the camera hole is slightly too low for the camera.

Otherwise, the dark purple one is very sleek and neat looking. Just tweak the design and send me a new one. Fo' free.

//END OF BIG INTERNET RAGE RANT

Edit: Had to mention camera hole.

--
QUAD!!!!

See 7 replies to this post

bobrk
You kids get offa my lawn
Premium
join:2000-02-02
San Jose, CA

High Snark Content

I thought that video was unbecoming to a group that's supposed to be unbiased. Seemed JUST a bit snarky to me.
--
bobrk
robscullion
Premium
join:2001-12-07
Philadelphia, PA

Re: High Snark Content

Steve is a genius! The CR test video is in Flash, so I have no idea what the hub-bub is. He's been two moves ahead of us the whole time...
NefCanuck

join:2007-06-26
Mississauga, ON
Reviews:
·voip.ms
said by bobrk:

I thought that video was unbecoming to a group that's supposed to be unbiased. Seemed JUST a bit snarky to me.
CR when they think they have a manufacturer dead to rights on an issue will smack them around from pillar to post.

I remember the whole Ford Explorer / Firestone debacle at the time. They were ready to burn both Ford and Firestone to the ground (figuratively speaking) over an issue that only happened if you:

a) Let the tires lose air to the point where they were in fact physically deformed

b) Drove the Explorer like it was a high end Mustang

So seeing CR cackling gleefully over the iPhone 4's issues doesn't surprise me in the least.

NefCanuck
bsoft

join:2004-03-28
Boulder, CO

Re: High Snark Content

said by NefCanuck:

I remember the whole Ford Explorer / Firestone debacle at the time. They were ready to burn both Ford and Firestone to the ground (figuratively speaking) over an issue that only happened if you:

a) Let the tires lose air to the point where they were in fact physically deformed

b) Drove the Explorer like it was a high end Mustang
That's not quite accurate. Ford lowered the recommended tire pressure significantly because the Explorer was prone to rollover. This significantly increased the risk of tread separation.

Note that Explorers configured with Goodyear tires didn't experience this problem. And not all of the failures were in Ford SUVs.

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