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Convergys wins deal to provide Cox Internet customer support
(old news - 03:58AM Wednesday Aug 21 2002)
Convergys Corp. has signed a three-year, $29 million contract to provide Cox Communications with technical support services for Cox's high- speed Internet customers.
Read the full story.

Forums » Convergys wins deal to provide Cox Internet customer support
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catseyenu
Ack Pfft
Premium
join:2001-11-17
Fix East
clubs:

Let me get this straight.....

Cox is turning Tech support over to a billing company???
Sheesh! I can't wait.
permalink · 2002-08-23 12:49:30 · Reply to this

needforspeed59
Cruise Ship Just Passing Through

join:2001-05-02
Glendale, AZ

Re: Let me get this straight.....

Unfortunately, the original link expired or something. I found a similar story here, »biz.yahoo.com/bw/020819/192178_1.html

It sounds like this company is much more than a billing firm. I hope they do a good job of supporting us!
--
I thought I was wrong once, but I was mistaken.
permalink · 2002-08-25 21:13:57 · Reply to this

acid343211
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

Re: Let me get this straight.....

said by needforspeed59:
It sounds like this company is much more than a billing firm. I hope they do a good job of supporting us!
read

Cox Communications Selects Convergys to Provide Technical
---------
Support Services for High-Speed Internet Subscribers
-----------------

acid
peace:)
permalink · 2002-09-01 17:49:31 · Reply to this
elboomboom

join:2002-01-27
El Cajon, CA
said by catseyenu:
Cox is turning Tech support over to a billing company???
Sheesh! I can't wait.
Where did you get your facts that they are a billing company? Everything I can find says that this company deals in professional tech support service..........We will just wait and see what happens.........
permalink · 2002-09-01 00:35:05 · Reply to this

jmkl

@buckeye-express.com		 convergys is not just a billing company
permalink · 2002-10-06 04:29:00 · Reply to this
Forums » Convergys wins deal to provide Cox Internet customer support

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