Convergys wins deal to provide Cox Internet customer support (old news - 03:58AM Wednesday Aug 21 2002)
Convergys Corp. has signed a three-year, $29 million contract to provide Cox Communications with technical support services for Cox's high- speed Internet customers. Read the full story.
It sounds like this company is much more than a billing firm. I hope they do a good job of supporting us! -- I thought I was wrong once, but I was mistaken.
said by catseyenu:Cox is turning Tech support over to a billing company??? Sheesh! I can't wait.
Where did you get your facts that they are a billing company? Everything I can find says that this company deals in professional tech support service..........We will just wait and see what happens.........