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Cox Joins the Rate Hike Party
As Cable's Relentless Price Increases Continue
by Karl Bode 08:14AM Tuesday Jan 10 2012
Cable rate hike season continues right into the new year, and it seems likely you'll soon be able to enjoy the festivities all year round. Users in several Cox markets in our forums note they've been informed of price hikes on numerous TV, DVR and phone-related services. A letter sent to users in Florida and Arizona notes that Cox's local channel TV Starter package will change from $19.55 to $22.85, in addition to hikes to pricing for various Cox premium channels and TV pack bundles. Cox DVR rental prices are also going up, with the rental price for Advanced TV Standard Definition receivers going from $5.55 to $6.99 per month, and the rental cost of Advanced TV High Definition and High Definition/DVR & DVR receivers going from $7.45 to $8 per month. Users in some markets say they're also getting notices of increases to broadband, VoIP and caller ID services.

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n2jtx

join:2001-01-13
Glen Head, NY

2 recommendations

Good For Them

I hate to say it but good for Cox. If customers continue to believe they have to be entertained by cable then they deserve to be taken for all the corporation can get. PULL THE PLUG PEOPLE! It is the same with the sports channels. The teams award ever bigger contracts to their prima donna players and have to pass that "tax" onto the customers. If you are a "fan"atic they you should pay. You can always say no and put your money in the bank or into something else of use.
--
I support the right to keep and arm bears.
sandman_1

join:2011-04-23
11111

Re: Good For Them

Totally agree.

88615298
Premium
join:2004-07-28
West Tenness
So wanting to watch a few sports games makes you a fanatic? So do without or I deserve to get gouged? Nice attitude.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Re: Good For Them

said by 88615298:

So do without or I deserve to get gouged?

Yes. No one ever died from not watching sports.
--
"Net Neutrality" zealots - the people you can thank for your capped Internet service.

RMHA

@verizon.net
The attitude is that i do not want to subsidize your sport experience with my money, neither do i want your money subsidizing my SciFi channel.
sandman_1

join:2011-04-23
11111

1 recommendation

You do deserve to get gouge because you are one of those that use the excuse "I gotta have my sports" or "I gotta have channel x and y" as a reason not to cut the cord. Sorry you deserve every single rate hike the cable co's thrown at ya. Nothing is going to change as long as you keep that line of thinking.
elray

join:2000-12-16
Santa Monica, CA
Reviews:
·Time Warner Cable
·EarthLink
said by 88615298:

So wanting to watch a few sports games makes you a fanatic? So do without or I deserve to get gouged? Nice attitude.

Yes, wanting to watch "a few sports games" makes you a fanatic.

You aren't being gouged.
Your fellow Cox subscribers who don't watch sports, who subsidize your wants, are the ones being gouged
prairiesky

join:2008-12-08
canada
kudos:2
said by 88615298:

So wanting to watch a few sports games makes you a fanatic? So do without or I deserve to get gouged? Nice attitude.

gouging isn't exactly the correct term. They're pricing it according to the market. You want the service, and see a value in it. At some point the 2 graphs cross and that's when you cancel. They're simply finding that point.

bobjohnson
Premium
join:2007-02-03
Orlando, FL
Reviews:
·AT&T U-Verse
·T-Mobile US

Re: Good For Them

Exactly what I've been saying about all services, commodities, rents, etc. Companies have figured out that there are some things folks won't or can't do without and it's more profitable to charge what the market will bear with fewer subs or users that will pay whatever compared to more people paying less profit . They are trying to find that threshold. Add it up. 1,000,000x10=10,000,000 or 500,000x25=12,500,000! Which one do you think is better on wall street?
--

TheGuvnor9

join:2006-06-23
Beverly Hills, CA
Yes, please blame the consumer. It is totally our fault.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Re: Good For Them

said by TheGuvnor9:

Yes, please blame the consumer. It is totally our fault.

Well, it is. Any business seeks to charge the highest possible price for a product. If people continue to pay higher and higher rates for TV service, where's the incentive for providers to lower rates?

It sucks that cutting the cord is the only option to deal with this, but what else can be done?
--
"Net Neutrality" zealots - the people you can thank for your capped Internet service.
TheGuvnor9

join:2006-06-23
Beverly Hills, CA

Re: Good For Them

You expect a significant change in culture overnight?

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Re: Good For Them

said by TheGuvnor9:

You expect a significant change in culture overnight?

Not really... I just look at my own bottom line. I subscribe to Comcast TV only because the discount I got with them works out for me. If they don't continue that price once the deal is up, I too will cut the cord on their TV service. Even if I could afford to pay what is coming way too close to car payment territory for TV service, I can't look my kids in the eye and tell them that I am doing that.

I don't get why people pay choose to pay tons of money every month for a non-life-critical service, complain when said service provider raises the price, and then they continue paying the higher price.
--
"Net Neutrality" zealots - the people you can thank for your capped Internet service.
Sammer

join:2005-12-22
Canonsburg, PA
said by pnh102:

It sucks that cutting the cord is the only option to deal with this, but what else can be done?

You can complain to members of Congress. Congress controls both copyright and federal communications legislation. Congress can choose at any time to end the practice of forced bundling by content providers and insist that subscription TV providers that make use of the public ROW or licensed orbital slots offer al a carte pricing. At the moment Comcast, DirecTV, Disney, Viacom and the others are effectively recipients of corporate welfare.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Re: Good For Them

said by Sammer:

You can complain to members of Congress. Congress controls both copyright and federal communications legislation.

Who owns Congress?
--
"Net Neutrality" zealots - the people you can thank for your capped Internet service.

AnonMe

@comcastbusiness.net

Comcast business class equipment fee

This week in NH, Comcast business class customers seem to all be getting notices about the "equipment fee increase". Most of my customers are going from $0 to $7/month.

BUT... Comcast says the service price is staying the same. Is that really the best spin they can put on it?

When your pretax bill goes from $60/month to $67/month, that sounds more like like a 12% increase to me! Comcast won't let business class Internet customers own their own modems.

djrobx
Premium
join:2000-05-31
Valencia, CA
kudos:2
Reviews:
·Time Warner Cable
·VOIPO

"Cable's relentless rate hikes"

Whenever I read these stories, I feel the need to point out that inflation averages around 3% per year. Just about everything goes up in price, relentlessly!

Given that, I'm not exactly sure why people get so crazed over small yearly price increases from their cable company. If the cable bill grows into a hardship, you have choices - drop to a lower package, go to a competitor, or drop it entirely. I feel that my DirecTV package is a pretty good value compared to other forms of entertainment, given the number of hours per month that we use it.

It seems like it should be a bigger deal when they raise my water, electric, natural gas rates. Those things are a lot harder to do without, or go to a competitor for.

--
AT&T U-Hearse - RIP Unlimited Internet 1995-2011
Rethink Billable.

AnonYou

@comcastbusiness.net

Re: "Cable's relentless rate hikes"

Inflation, time value of money. Yes, good point, but if inflation is 3% per year, then why does TV go up 10% each and every year? I haven't taken the time to follow Comcast's Internet rate increases, but they too continue to climb at a rate that seems much higher than inflation when adding in thier additional fees.

The real issue that I have is that the cost of providing things like Internet access continues to drop (I could care less about TV), Comast continues to raise prices, and while you can argue that they are not a monopoly, in many markets they are a effectively a monopoly for broadband. And when a community fiber project wants to come along and compete, then Comcast (and cable co's) sues and argues that it would be unfair competition to their "non-"monopoly game.

If they are effectively a monopoly, that means their profit should be limited to a reasonable rate of return.

Also, if they are a monopoly, then they should be require to serve all of the towns in the areas they are around, without being able to bypass select towns (and streets for that matter) that they don't feel would be profitable. Yes, even the street level bypassing happens right here in southern NH.

If they are not a monopoly, then they should have no say in what other premise based Internet projects come into their territory.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Re: "Cable's relentless rate hikes"

said by AnonYou :

Inflation, time value of money. Yes, good point, but if inflation is 3% per year, then why does TV go up 10% each and every year?

Because real inflation is much higher than 3% a year. For some reason, the government likes to lie about inflation by purposefully not including the costs of food and energy into the calculation.
--
"Net Neutrality" zealots - the people you can thank for your capped Internet service.
TheGuvnor9

join:2006-06-23
Beverly Hills, CA

Re: "Cable's relentless rate hikes"

What is going on here is an attack on the consumer using hidden fees to jack up the final price. You cannot justify a %10 modem fee increase as a relation to inflation. Like Karl likes to say. It is a just because we can fee. Rental properties, maybe. Electronics bought in bulk and forced on the customer at year over year increasing prices is bunk.

Yes, maybe the solution is a massive netflix style customer exodus. However, I believe in market competition that results in better options for the consumer and a reward for the corporation that provides a good competing product.

The majority of the time the consumer would love a la carte ordering, however these options are few and far between. Collusion to increase prices through bunk equipment increases and extra margins on top of licensing fees is deceptive and wrong.

Shame on me for expecting a company to provide a product, that I am willing to pay for, that makes me happy.

Think about this next time you go purchase a car and tell me how great it is to be able to buy something you can afford and really makes you happy.
m8trix

join:2003-12-24
Phoenix, AZ
kudos:4
Reviews:
·Cox HSI
also keep in mind as long as broadcaster like Disney who owns abc and espn keep jacking up rates some of that cost is passed on to the consumer. also as mentioned with inflation that ties into the operating cost like fuel for their truck, health insurance and equipment

people got to remember that cable and internet are luxuries and pricing is also based on supply and demand and companies like cox,comcast are in the buisness to make money while providing a service

Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·ooma
·Comcast
·Callcentric
said by djrobx:

Whenever I read these stories, I feel the need to point out that inflation averages around 3% per year. Just about everything goes up in price, relentlessly!

Given that, I'm not exactly sure why people get so crazed over small yearly price increases from their cable company. If the cable bill grows into a hardship, you have choices - drop to a lower package, go to a competitor, or drop it entirely. I feel that my DirecTV package is a pretty good value compared to other forms of entertainment, given the number of hours per month that we use it.

It seems like it should be a bigger deal when they raise my water, electric, natural gas rates. Those things are a lot harder to do without, or go to a competitor for.

I have to agree with you. It all comes down to your entertainment dollar and how you wish to spend it. I find television to be very enjoyable. If I lost my job, TV would be the first thing to go. Just as all of us in a situation where we lost our jobs would start cutting entertainment expenses.

These price increases are very small and happen every year. If you don't want it, then drop it. If you can't afford it, then drop it. Don't belittle people who have it. Its a conscious choice to pay for it, and it has good value for those of us looking for entertainment choices.
--
My domain - Nightfall.net
cableguy619
Premium
join:2003-06-24
Chula Vista, CA

Re: "Cable's relentless rate hikes"

said by Nightfall:

said by djrobx:

Whenever I read these stories, I feel the need to point out that inflation averages around 3% per year. Just about everything goes up in price, relentlessly!

Given that, I'm not exactly sure why people get so crazed over small yearly price increases from their cable company. If the cable bill grows into a hardship, you have choices - drop to a lower package, go to a competitor, or drop it entirely. I feel that my DirecTV package is a pretty good value compared to other forms of entertainment, given the number of hours per month that we use it.

It seems like it should be a bigger deal when they raise my water, electric, natural gas rates. Those things are a lot harder to do without, or go to a competitor for.

I have to agree with you. It all comes down to your entertainment dollar and how you wish to spend it. I find television to be very enjoyable. If I lost my job, TV would be the first thing to go. Just as all of us in a situation where we lost our jobs would start cutting entertainment expenses.

These price increases are very small and happen every year. If you don't want it, then drop it. If you can't afford it, then drop it. Don't belittle people who have it. Its a conscious choice to pay for it, and it has good value for those of us looking for entertainment choices.

What an awesome post!!!

dn00

@cox.net

Got to make up for sub loss somehow

How else are the cables companies supposed to make up for the lost revenue from subscribers dropping their service due to rate hikes? Wait, uh, oh well that must make sense in some CATV exec's office somewhere.
john_fla

join:2002-09-10
Gainesville, FL

Gainesville, FL

Anyone in GNV received a rate hike notice?

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

Not for phoenix

We've been paying those rates for a while now.

Bill Neilson
Premium
join:2009-07-08
Arlington, VA

Cox in New Orleans is so miserably bad that

in years of living down here, I can not find a single positive review of it by many.

Of course, until recently....Cox was really the only internet player in the area and now UVerse is slowly expanding. So, the high majority had no other options other than atrocious Cox service.

Need help with something? Have fun calling Cox...they want you to refresh....refresh again...oh, and lets schedule someone to come out weeks later.

I have moved onto with UVerse and am extremely happy as my parents and friends continue getting spotty internet, choppy TV, and the biggest morons in customer service