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story category Cox Raising Broadband Prices In Several States
RI, KS, FL customers get price hike mailers...
10:16AM Friday Jul 11 2008 by Karl Bode
tags: business · bandwidth · cable · Cox HSI
Tipped by robertfl See Profile
Cox users in several states are receiving mail alerts that the price of their broadband service is being hiked starting August 1. A user in Florida posts to our Cox forum saying Cox will soon be raising their "economy" tier from $16.95 to $19.95; their "value" tier from $26.95 to $29.95; their "preferred" tier from $41.95 to $44.95; and their "premiere" tier from $56.95 to $59.95 (all prices include a discount for bundling TV).

Users in Rhode Island and Kansas say they also received this alert, though users in some states (like Arizona) say they're already paying this amount. Cox also continues to deploy Powerboost technology; a document obtained by Broadband Reports says New Orleans should be seeing upstream Powerboost technology starting July 15.

Related:
  1. Comcast Gets Investigated While Cox Gets Free Pass
  2. Faster Cox Speeds Reach More Markets
  3. Cox Explores Fiber To The Home
  4. Cox: DOCSIS 3.0 Upgrades By Third Quarter
  5. Comcast, Cox, Trot Out Their Worst 'Bandwidth Hogs'
  6. Cox Offers Upstream Powerboost
  7. Cox Employs 'Three Strikes' DMCA Policy
  8. Cox Responds to DMCA 'Three Strikes' Report
Forums » Cox Raising Broadband Prices In Several States
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punker
deleted by moderator
Premium
join:2004-06-21
Palmdale, CA
clubs:

edit:
July 11th, @10:05AM

What an RIP off

twc is an bit cheaper

only cost 33$ for 10/1 (all prices include a discount for bundling TV & phone).

Skeedatl
Ah, push it - push it real good
Premium
join:2007-12-26
The Cloud

Re: What an RIP off

That's a 12mo triple play promo price. Regular price is $115. for that $89-$99 promo.

Indeedy

@rr.com

said by punker See Profile :

twc is an bit cheaper

only cost 33$ for 10/1 (all prices include a discount for bundling TV & phone).
Then it doesn't cost $33, now does it?

punker
deleted by moderator
Premium
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Palmdale, CA
clubs:
·Time Warner VOIP
·RoadRunner Cable


edit:
July 11th, @11:47PM

Re: What an RIP off

said by Karl Bode See Profile :

"premiere" tier from $56.95 to $59.95 (all prices include a discount for bundling TV).
did you even read the news?

Skeedatl
Ah, push it - push it real good
Premium
join:2007-12-26
The Cloud

Re: What an RIP off

He's talking about the claimed $33 TWC price (of the previous poster) not really being $33.
BF69

join:2004-07-28
Camden, TN

said by punker See Profile :

twc is an bit cheaper

only cost 33$ for 10/1 (all prices include a discount for bundling TV & phone).
Charter charges $50 for 10/1. Last year they charged $70 for it. So to me $50 for 10/1 is a deal.

Skeedatl
Ah, push it - push it real good
Premium
join:2007-12-26
The Cloud

Re: What an RIP off

And VZ has bundled 10/2 for $43. There is always someone who will be cheaper than what any of us have.
bigskank

join:2002-06-07
Norman, OK

No surprise

And no doubt I'll continue to see stupid cox commercials on television talking about how "the old phone company" keeps on raising prices. And how "the old phone company" sneaks in new hidden fees.

Pot. Kettle. Black.
fiberguy
My views are my own.
Premium
join:2005-05-20

Re: No surprise

Be realistic with your rant. How many times has phone raised or changed it's rate structure, causing a rate increase compared to the amount of times that Cox has raised it's rates?

So far, cox is right. Phone has been the king of adding fees. When you look at a typical phone bill as compared to a typical cable bill, do you need an accountant to figure out your cable bill? How about your phone bill?

My qwest bill for 1 line was always 5 pages long. My cable bill, just one. Qwest needed 5 ages to print out all the "fees" they were loading up on my service. Somehow, my $45.00 phone service became $67.00 a month.. all fees.

noratechangeinri

@cox.net

rate change for RI is not true for Internet

Cable is going up but not high speed internet.

PBX Tech
Godsmack on XM48 Squizz
Premium
join:2000-09-20
Norwich, CT

Re: rate change for RI is not true for Internet

you wonder why Cox is doing this seeing as how Verizon FIOS is doing very well in RI.
--
I have come to realize that God doesn't want to hear from me anymore.
nasadude

join:2001-10-05
Rockville, MD
·Comcast

first of many?

looks like that competition is working great - heckavu job Kevey!

will these increases be funding the fabulous upgrades and increased speeds the U.S. needs to catch up with the rest of the developed world?

or will it go to purchase deep packet inspection hardware so they know who to throttle and who goes over the caps?

if you guessed the former, you're clueless!

Skeedatl
Ah, push it - push it real good
Premium
join:2007-12-26
The Cloud
·Cox HSI
·Verizon FIOS
·MegaPath
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·ViaTalk
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·RoadRunner Cable


edit:
July 11th, @10:49AM

Re: first of many?

said by nasadude See Profile :

if you guessed the former, you're clueless!
Sure, competition has done nothing...only doubled and tripled speeds in a lot of markets.

Price increases suck but you think you would be seeing Powerboost is not for fiber competition? You think you would see VZ rolling out 20-50Mb tiers if not for new DOCSIS3 rollouts and cable ramping up their own speeds? You think that price increases would not have come much faster?

If you guess no, you're clueless!
nasadude

join:2001-10-05
Rockville, MD
·Comcast

Re: first of many?

said by Skeedatl See Profile :

Sure, competition has done nothing...only doubled and tripled speeds in a lot of markets.

Price increases suck but you think you would be seeing Powerboost is not for fiber competition? You think you would see VZ rolling out 20-50Mb tiers if not for new DOCSIS3 rollouts and cable ramping up their own speeds? You think that price increases would have come much faster?

If you guess no, you're clueless!
Yes, we do have duopoly competition in some markets and this has finally resulted in some improvements in consumer broadband. However, it is about 5 years too late and the US has gone from a broadband leader to a broadband has-been.

Verizon (actually, the previous corporate incarnations, Bell Atlantic, etc.) sat on it's ass for so long it allowed the cable companies to dominate broadband in many markets. This, combined with them having their landline lunch be eaten by wireless and VOIP, caused them to finally wake up and drag themselves into the 21st century. I give them props for going with FTTH (as opposed to ATT's pitiful U-Verse) and wish they would hurry up and get to my house.

that being said, the market now seems to be comfortably settling into a duopoly market, with incremental improvements that are just enough to keep even with any competition. As things settle, we start to see Verizon raising their TV rates, along with the perennial cable increases in TV rates. Now we are seeing rate increases in broadband as well.

of course, all these 'improvements' will be offset by the rush to throttle "bandwidth hogs", cap everyone and use deep packet inspection to disable/cripple P2P applications.

so, my bad for pointing out the downside to our wonderful, robustly competitive, world-leading broadband market.

Skeedatl
Ah, push it - push it real good
Premium
join:2007-12-26
The Cloud

Re: first of many?

Americans shop price. Even when offered fat tiers people are rarely choosing them. They want $20 slow service, not $50 fast service.
nasadude

join:2001-10-05
Rockville, MD
·Comcast

Re: first of many?

said by Skeedatl See Profile :

Americans shop price. Even when offered fat tiers people are rarely choosing them. They want $20 slow service, not $50 fast service.
they could also want $20 fast service, but won't get it. Fast, of course, is a relative term meaning somewhat less in the U.S. as opposed to other developed countries.

apparently, for a lot of people, even the $20 for slow service is too much money (assuming their choice of one, maybe two providers offers a "slow" tier) - even dialup prices are increasing, which just blows my mind.

Let's face it: when it comes to speed and price of broadband, the U.S. is at best mediocre and won't get any better anytime soon.

Skeedatl
Ah, push it - push it real good
Premium
join:2007-12-26
The Cloud

Re: first of many?

Looking at Speedtest.net global rankings, we're in the middle of the pack.
nasadude

join:2001-10-05
Rockville, MD

Re: first of many?

well, that may satisfy you, but I prefer to be on the leading edge.

on the other hand, the incumbents are probably very satisfied with middle of the pack.

Skeedatl
Ah, push it - push it real good
Premium
join:2007-12-26
The Cloud
·Cox HSI
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edit:
July 11th, @11:09PM

Re: first of many?

Then move to a fiber deployed town and get your 50Mb+ service. It's not like these other countries you tout have universal 100Mb service. Just like here, some high rises have the great cheap service we all dream about while in the sticks it's slower than snot.

Meanwhile, Americans by and large, don't give a shit about speed. They buy on price so even if 50Mb service were universally available, that doesn't mean people will buy it.

I had 50/20 with VZ and downgraded to 20/5. I'd downgrade to 3/.768 if it were cheap enough and avail. over fiber.

TK Junk Mail
Go ahead, make my day
Premium
join:2002-03-03
Margate City, NJ
clubs:
·Comcast

Oil prices drive higher costs for all with truck fleets

The increases in oil and gasoline prices are driving higher costs for all businesses. And if they have a fleet of maintenance trucks to service, the costs go even higher. To expect cable companies to be exempt from this current fact of life is unreasonable.
--
My BLOG .. .. Internet News .. .. My Web Page

GoodCorpCitizen

@tds.net

Re: Oil prices drive higher costs for all with truck fleets

Maybe these companies can take a little less profit until the rest of us are doing better? The costs have gone down for them in other areas, yet they haven't lowered any of the costs to their customers, yet when costs go up for them in an area, they want to immediately pass that along? Not very nice, long term, customer keeping practises. Make money, but don't be soooo greedy!

The Beer
I Love It When A Plan Comes Together
Premium
join:2001-07-24
Omaha, NE
clubs:
They could make their networks more reliable, require less techs, use less gas.

Everyone wins!

Start with lowering prices to reduce disconnects and bad debt.
nasadude

join:2001-10-05
Rockville, MD

Re: Oil prices drive higher costs for all with truck fleets

they could also employ techs that have a clue, so truck rolls don't have to be repeated. that would help.

Skeedatl
Ah, push it - push it real good
Premium
join:2007-12-26
The Cloud
So what was their excuse when oil was at $30/bbl?

TK Junk Mail
Go ahead, make my day
Premium
join:2002-03-03
Margate City, NJ
clubs:
·Comcast

Re: Oil prices drive higher costs for all with truck fleets

said by Skeedatl See Profile :

So what was their excuse when oil was at $30/bbl?
Worker wages?

Inflation, over many years averages about 3% annually.


A service that cost $100 in 2000 would now cost approx $126.68.

While some costs have dropped over time, others have increased. Taken all together however, a 3% increase per year is expected - though not liked by customers.
--
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Tsume
BOBBARR2008 .COM

join:2004-02-23
Winter Park, FL
·ViaTalk
·Cox HSI

Re: Oil prices drive higher costs for all with truck fleets

said by TK Junk Mail See Profile :

said by Skeedatl See Profile :

So what was their excuse when oil was at $30/bbl?
Worker wages?

Inflation, over many years averages about 3% annually.
[att=1]
A service that cost $100 in 2000 would now cost approx $126.68.

While some costs have dropped over time, others have increased. Taken all together however, a 3% increase per year is expected - though not liked by customers.
It wouldn't be such a big deal if wages actually scaled the same.

Skeedatl
Ah, push it - push it real good
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edit:
July 11th, @12:06PM

Depends on what workers you're talking about. Certainly doesn't apply to outsourced tech support.

quote:
A service that cost $100 in 2000 would now cost approx $126.68.
Unless it's a cable service. Cable rate increases have FAR outpaced inflation year after year.

TK Junk Mail
Go ahead, make my day
Premium
join:2002-03-03
Margate City, NJ
clubs:
·Comcast

Re: Oil prices drive higher costs for all with truck fleets

said by Skeedatl See Profile :

Depends on what workers you're talking about. Certainly doesn't apply to outsourced tech support.

quote:
A service that cost $100 in 2000 would now cost approx $126.68.
Unless it's a cable service. Cable rate increases have FAR outpaced inflation year after year.
I guess it depends on what you buy. I have both internet svc and TV svc from Comcast. And the total pkg cost increase is very much in line with the overall rate of inflation. While TV costs have risen faster than the inflation rate, the internet fee hasn't changed in the last 8 years while providing faster speeds thru that period.
--
My BLOG .. .. Internet News .. .. My Web Page

Skeedatl
Ah, push it - push it real good
Premium
join:2007-12-26
The Cloud

Re: Oil prices drive higher costs for all with truck fleets

Also depends on when you became a Comcast cable customer.

ATTBi customers without CATV saw a 33% increase in the price of their HSI service when Comcast took over.

Gts
Hi

join:2000-10-27
Astoria, NY
·RoadRunner Cable
·AT&T CallVantage

I would say cable internet has risen in the past 8 years. Look at your bill going up, and look at your taxes and surcharges.

Dont get me wrong, i understand prices need to be order with the cost of service being provided. But all the Cable COs took in so much money, that the price we're paying now - we all should be getting 30/5

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

said by TK Junk Mail See Profile :

said by Skeedatl See Profile :

Depends on what workers you're talking about. Certainly doesn't apply to outsourced tech support.

quote:
A service that cost $100 in 2000 would now cost approx $126.68.
Unless it's a cable service. Cable rate increases have FAR outpaced inflation year after year.
I guess it depends on what you buy. I have both internet svc and TV svc from Comcast. And the total pkg cost increase is very much in line with the overall rate of inflation. While TV costs have risen faster than the inflation rate, the internet fee hasn't changed in the last 8 years while providing faster speeds thru that period.
Its a well known fact that VIDEO subsidizes HSI.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee

Customerwages

@tds.net
So do ALL customer wages go up by 3% as well. I mean, I've read that they're NOT going up at that rate. In fact, they've stagnated or declined. Hence all the complaining by those pesky customers.
bigskank

join:2002-06-07
Norman, OK

said by TK Junk Mail See Profile :

The increases in oil and gasoline prices are driving higher costs for all businesses.
Though true at a superficial level, this argument doesn't hold much water. Cox is charging $3 more per month for all internet tiers. They are also charging around $1 more per month for some phone pans. And then there are nickel and dime increases for about a half dozen other services. This will likely cost customers around $36-$40 per year. Let's conservatively estimate that in just these 3 states, Cox has a total of 250,000 customers that use internet and phone services, and are subject to the price increases. For just those 3 states (using a very, very conservative number), Cox will take in around an additional $10 million in revenue from the rate hikes each year. Is it reasonable to believe that Cox is spending $10 million more on fuel in just those 3 states due to higher gas prices? Seems unlikely to me.

Further, if it is because of fuel costs, why is it just internet users getting socked, and not cable? A large chunk of service calls to customer homes are for television issues. Further, virtually all cox customers who use internet take cox television, but not all cox television users have cox internet. Seems it would be more equitable to spread it out over the entire customer base if it were fuel related.

So, since they're just attacking internet users with the fee hike, what's the hike for? Very unlikely it's for network upgrades, as you'd have seen dozens of press releases about it. Also unlikely it's to pay for people using excess capacity. Cox hasn't increased their bandwidth ceiling (40GB/mo, IIRC) in months. So, as a previous poster suggested, this is probably a way to bilk extra profits from consumers at a time when they are hurting the most. Thanks Cox!
fiberguy
My views are my own.
Premium
join:2005-05-20

Re: Oil prices drive higher costs for all with truck fleets

You trivialize gas prices as something simple. I don't think that gas prices ALONE are driving their rate increase. However, back to gas. It's not just their fleet that uses gas, and, in fact, it's not JUST gas that went up.. to have a rise in gas prices, you first have to have a rise in oil prices. Oil is used FAR more than just to make gas.

Dow chemicals just raised their prices 20% across the board, not once, but they raised their prices again. Oil is used to make many things. It's in plastic, home insulation, roofing materials.. etc. Further, if you take now take the cost of gas, it does influence the price of a fleet of WORK trucks heavily loaded down not getting 35 miles to the gallon. (Many fill up every two days at about $80 a fill up and that's just the vans, not the buckets and other heavy vehicles) Then, there is the cost of the fuel to the shipping companies that deliver products to the company regularly. Fuel surcharges are hitting them as well. Gas raises EVERYTHING all around.

You can't even go to the grocery store with out noticing gas prices affecting them.

There's no real way to pint point the actual cost, right now, because they change so quickly. But still, I doubt that fuel prices alone are causing the price hike, but I'm sure it did influence it.

It's been said here before many times. As people drive less and turn to the internet more it will cause more use on the internet. The cost to operate something still exists and when the demand shifts from a brick and mortar model to the internet model, costs are also going to shift as well. This could be speculation.. it could also be COX deciding they need to raise more capital monies to invest in their infrustructure to continue upgrades, which aren't cheap, nor free.
bigskank

join:2002-06-07
Norman, OK

Re: Oil prices drive higher costs for all with truck fleets

I will grant that gas raises the cost of most things. But I again say that gas is not the culprit for the price hike here, any more than inflation, rising food costs (have to pay employees more so they can eat), falling stock prices, brownouts, tax rebates, or any of the billion other things that affect the economy.

Upon further reflection, my bet is a large reason they're socking internet users to pay for TV programming costs (again, I note this is probably a big culprit, but not the sole one). There is pretty fierce competition between cable and satellite. Jacking up the prices for TV subscrptions will probably have a greater effect on driving away customers than jacking up the price on internet. Most people (KS especially) have 1, or if they're lucky 2, broadband providers. They're a lot less likely to lose an internet customer, because many of us don't have anywhere else to go (even in an ATT DSL market, a lot of people I know live too far from the CO to get DSL). People living anywhere can get satellite, and there seems to be heavier competition b/t cable and satellite over price and customers than there is b/t cable and dsl.

N3OGH
It's Biden Vs. the Biscuit. Sarah's hot
Premium
join:2003-11-11
Philly burbs
·Verizon Online DSL

My employer seems to think my monthly budget is exempt from this current fact of life since like most people, I have not seen a reasonable raise in quite some time....
--
Petty people are disproportionably corrupted by petty power…
hottboiinnc
Kyle

join:2003-10-15
Toledo, OH
·buckeye cable

TWC Pricing

I don't see why its a big deal. They're raising their rates in line with TWC for RR.

But they're will be people saying "take your business else where we shouldn't have to pay for the raises"

Well if you don't want the raises then don't use them. use dial-up or let them use their AD partners software instead of wanting a law against it.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

Arizona

has been paying those rates for HSI for years now.
I noticed all the states being jacked up are "havenot" states.
"havenot" = areas where fios isn't available.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee
maxpower

join:2006-10-09
Providence, RI


edit:
July 11th, @07:09PM

Re: Arizona

said by dvd536 See Profile :

has been paying those rates for HSI for years now.
I noticed all the states being jacked up are "havenot" states.
"havenot" = areas where fios isn't available.
Actually RI has Fios competition and the rates are going up here also. Limited+expanded is going up about $3 as well as other increases to DVR service and the digital packages. Internet is staying the same...for now.
robertfl
Premium
join:2005-10-10
Mary Esther, FL

price sheet

Here it is rescanned. Karl has it, too

»www.cband.info/photos/price.pdf

my domain has been acting up. (turned out to be filezilla)

-Rob
sphinxguy18
Premium
join:2008-01-13
Cleveland, OH
·Vonage
·Cox HSI

Cox Raising Broadband Prices in Several States ... INCLUDING

To All:

I have a VERY VERY reliable source that has told me to add to the list of states for price hikes would be Ohio needs to be added to the list next to RI, KS & FL. The price hikes in Ohio are the same as the other states.

Sorry for the bad information.

jsz0

join:2008-01-23
Jewett City, CT
·Comcast

Welcome to George Bush's America.

Another factor, besides gas prices, is the cost of electricity. Cable companies use a ton of power. Plus the price increases across the board for everything else you need to run a business.

I also suspect they're probably losing subscribers at a very high rate. When people can't fill their gas tank or pay their mortgagee suddenly having 500 channels and fast internet access isn't so important anymore.

Cox is a public corporation and they have an obligation to their share holders to make money. If they can't keep their stock price moving upwards (or at least offsetting the losses) they have to increase prices. That's just how business works in this country.

MikeyLikeys
Freedom or is it greedom?
Premium
join:2005-07-07
Ferenginar
·Pacific Bell - SBC

Re: Welcome to George Bush's America.

So it sounds to me that the stock market is to blame for increasing prices on everything. I don't know why all these big companies/corps want to be slaves to the stock market it just doesn't make any sense to me. Money will be the death of us all...
--
Give me a 100% uncapped, unblocked and unthrottled 100/100 meg interweb connection to my apartment for cheap and I'll stop complaining!

Post the Facts

@cox.net
You are wrong Cox has not been Public for about4-5 years now
Forums » Cox Raising Broadband Prices In Several States


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