Customers Irked By FiOS HikesVerizon pushes hard to get people under contract... ( old news - 12:52PM Thursday Sep 27 2007) tags: prices · Video · competition · business · consumers · Verizon FIOSMany Verizon FiOS customers recently received this letter warning them that their current FiOS rates would be rising as of October 1. The warning letter understandably worried existing customers currently under contract, who've been griping in our forums about the supposed hikes for several weeks. Verizon should have been more clear. A forum user clarified (and we confirmed with Verizon) that the letters were intended to remind users they'll need to sign new contracts to retain current pricing, or they'll be bumped to month-to-month rates. But that confusion aside, some people are seeing rate hikes next week, namely those who refuse to sign long-term contracts or bundle VoIP & TV services. One customer, who has had standalone, contract-free FiOS service for several years at $39.95, e-mails us this morning to complain that his prices have definitely been raised. He's now facing a $5 hike -- potentially $13 if he doesn't bundle or sign a contract. "I was informed that the best I could do was $44.95 with a one year contract if they credit me for having a Verizon phone line," he says. "If I choose to stay on month to month it will go up to $52.95 a month -- so either way -- even if I sign a two year agreement the best they will do is $44.95 a month which is clearly a $5.00 increase no matter how you look at it."Earlier this year, Verizon also raised the price of their HD-DVR service from $12.99 to $15.99 per month, and in some markets, hiked the price of FiOSTV by as much as 7.6%. The hikes run contrary to the promises of Verizon lobbyists, who've been convincing state lawmakers that weaker oversight laws will result in lower prices for consumers.
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- Your Own Personal FiOS Account Manager
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BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs: | No surprise here Verizon is a phone company, what did you expect? For all the cable bashing and FiOS love ins that go on here, everyone had to know this was coming. | |
|  | 
sporkme
drop the crantini and move it, sister
Premium,MVM
join:2000-07-01
Netcong, NJ | Re: No surprise here Give it about a year and you'll be seeing VZ and whoever their competitor in that area is rising prices in lockstep.
The joys of a Duopoly! | |
| | | 
Cabal
Premium
join:2007-01-21
02101 | Re: No surprise here We have FiOS here and my Comcast Internet access has remained $42.95 for going on 6 years now. | |
| | | Tommyastro
join:2004-01-18
Poughkeepsie, NY | Verizon must be high, $47 for 5 down, I pay $2 cheaper of almost 7 down with RR. Verizon can eat me. 5 down is fast enough for anybody. | |
| | | | markopoleo
join:2003-04-02
Bonne Terre, MO
 ·Charter Pipeline
| Re: No surprise here said by Tommyastro  :Verizon must be high, $47 for 5 down, I pay $2 cheaper of almost 7 down with RR. Verizon can eat me. 5 down is fast enough for anybody. 5 down is not fast enough more like it. I could not go back to 5meg from my 10meg with cable.
I don't know what the big deal is, you got FIOS, the price seems fine to me. You have a fast connection, use it to your advantage. | |
| moonpuppy
join:2000-08-21
Glen Burnie, MD | Now they are losing their best advertisement.... ....they should advertise that they are just like the cable companies but cheaper. Now, they can't anymore. | |
| | 
swhx7
Premium
join:2006-07-23
Elbonia | Re: Now they are losing their best advertisement.... I dunno about cable in the areas where there is Verizon FIOS, but I'm on cable and this has the same downstream and 5x faster upstream for the same price. I would like to have that option.
It is on a contract, but still. | |
| 
en102
Canadian, eh?
join:2001-01-26
Valencia, CA
 ·DSL EXTREME
·DSL EXTREME
| TANSTAAFL There Ain't No Such Thing As A Free Lunch
Basically - for those who have been stating that FiOS and Comcast are cheap....well, investors want to recoup on their investment.
'New' service is typically cheap until they can have a decent number of customers sign on. After that, its business as usual, and they'll charge as much as they can get away with. This is NO DIFFERENT than any other business strategy. Find the 'sweet spot' on pricing. Low enough to get as many customers as you can. High enough to make as much profit as you can with those customers w/o having them ditch the service for something else.
--
Canada = Hollywood North | |
| | dvarona
join:1999-11-29
Richmond Hill, NY
·Speakeasy
| Re: TANSTAAFL said by en102 :There Ain't No Such Thing As A Free Lunch Basically - for those who have been stating that FiOS and Comcast are cheap....well, investors want to recoup on their investment. I don't have a problem with businesses expecting to have their costs meet their expenses. However, I DO have a problem with companies talking out of both sides of their mouths: "we won't raise prices" to municipalities, and then raising their rates anyway. They want the best of both worlds without having to pay for it. | |
| | | | | | 
tc1uscg
join:2005-03-09
Saint Clair Shores, MI
·Comcast
·WOW Internet and C..
·VoiceEclipse
| said by dvarona :said by en102 :There Ain't No Such Thing As A Free Lunch Basically - for those who have been stating that FiOS and Comcast are cheap....well, investors want to recoup on their investment. I don't have a problem with businesses expecting to have their costs meet their expenses. However, I DO have a problem with companies talking out of both sides of their mouths: "we won't raise prices" to municipalities, and then raising their rates anyway. They want the best of both worlds without having to pay for it. Now come on people.. get a clue.. How else to you expect them to pay for ALL those people you see in the commercial? However, I would be really worried if it took that MANY people just for one persons service. VZ is expensive in all areas of communications. Pay up or shut up. Money talks so if you don't like the price, go some where else. That will send a message to VZ. If you have no one else to turn to, sucks to be you.  | |
| 
Yaco
Yaco
Premium
join:2001-10-13
Allendale, NJ
 ·Verizon FIOS
| Can't complain here..... Hi,
Billing is so screwed up all I have to do is make my monthly hour long phone call to billing. I get a nice Triple play discount.
Keep %^&$ up Verizon..!! Upper management.."Do you here me now?"
Thx
Lee
--
"I Don't feel Tardy"
"When Clinton Lied , All that was left was a stained dress.
When Bush lied ,all that was left was 3000 + less US Soldiers.. | |
| | 
cableties
Premium
join:2005-01-27
Levittown, PA
| Re: Can't complain here..... I agree. After a 45 minute (whaaaaaa) call with customer service, I was able to get sym-pathetic ear and get free month (triple play) and free monthly rental of HD-DVR. Just do it annually. Don't get carried away. However, they caught up to me last month (double billed for TV). Ow.  | |
| | labsrus
join:2001-08-24
Mahwah, NJ
·Verizon FIOS
·Optimum Online
| said by Yaco :Hi, Billing is so screwed up all I have to do is make my monthly hour long phone call to billing. I get a nice Triple play discount. Keep %^&$ up Verizon..!! Upper management.."Do you here me now?" Thx Lee You have shorter calls with them than I do Lee. What's the secret of getting out of their menu and straight to a live person. 
Regards to the family | |
| | |
Yaco
Yaco
Premium
join:2001-10-13
Allendale, NJ | Re: Can't complain here..... say "operator" when you are in billing. then ask for the "Retention" Department | |
| 
Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:
| Cut them some slack... Folks..
Here is a company that is doing it RIGHT.
And, by right, I mean one that bit the bullet..and told their investors and shareholders that this company is NOT going to be left behind in the broadband race..and IS going to build a world class FTTH network.
And, they're doing it. To the tune of megabucks..billions of dollars. (25 billion or so?)
Do you and I want the latest and greatest technology or some old tired worn out copper crap lying in the roads probably since the titanic sunk?
Well, GUESS WHAT? It costs them to do this..and these prices are certainly very reasonable considering the huge investment they are making.
For all intents and purposes..these ARE the same prices cable companies charge. And, it also goes to show that when you want REAL speeds and technology..this is what it costs the Telcos as well.
I've long argued on this website that DSL is simply no bargain. Wrap it up with that landline and compare speeds versus speeds..and you'll see that it's downright EXPENSIVE compared to cable HSI.
But now, there's a new kid on the block..a telco willing to do what it takes to really compete..and you and I should support them in their efforts.
Or..simply don't be the one to bit** when AT&T come's a callin on your door..and wants to hang a vrad on your lemon tree.
Because that's where it belongs. Right before they haul it off to the scrapyard and finally get the right idea..to do this right.
Verizon..is doing it right.
Support them.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic! | |
| | | | |
en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·DSL EXTREME
·DSL EXTREME
| Re: Cut them some slack... With the price of copper these days, I'd be very suprised that they wouldn't be selling it as scrap copper ($$$$).
Its all business. Business means we will charge as much as people are willing to pay.
POTS in general is on its way out, as people are not willing to pay +50/month for something that can be had over cell phone or VoIP for less.
People are still willing to pay for TV (those with HD ... even more so). Some just want plain old rabbit ears.
Internet...will vary. Some will pay +$40/month for 3-6Mbps DSL or Cable
Some will pay +$50/month for 10Mbps or more, and some are unwilling to pay more than $20-$25/month.
Sales people have to find out the sweet spot and either bundle it (disguise it for some with over priced POTS) or through some other means make it look attractive.
Who really wants to pay + $125/month for TV, phone or Internet ($1500 / year!). That's almost half a car payment.
If I was closer to L.A., I'd have rabbit ears and save up to $60/month on TV alone
--
Canada = Hollywood North | |
| | alchav
join:2002-05-17
Palm Desert, CA
| Rick, you are absolutely right. Verizon laid out a lot of cash for this FTTH, the only Provider that has done this. People are always looking for that Free Lunch, but if you want state of the art technology you have to pay for it. You will see in the near future other Providers will have to upgrade their Networks just to keep up with Verizon. | |
| | | ashworth
join:2001-10-06
Pittsburgh, PA
edit:
September 28th, @12:30AM
| Re: Cut them some slack... I have to say these prices are for people who don't take an annual contract...The letters are being mailed out to any customer not on an annual contract...with no contract you pay $47.99..annual agreement..$39.99/$42.99 depending on your market. VZ's marketing/PR dept needs a FiOS upgrade, alarming good month to month customers with a frightening price increase, when all they need is an annual plan...Go figure...and did every FiOS internet customer received this letter ?? Bundled plans should remain as is....maybe that's the idea ?? | |
| | majortom1029
join:2006-10-19
Lindenhurst, NY
| I am not cutting them some slack. Cablevision has been keeping up and will be cheaper then fios. If Fios wants more customers on long island they will have to stay price competitive on Long Island. IF they start raising their prices and cablevision doesn't then people wont switch over. | |
| | | alchav
join:2002-05-17
Palm Desert, CA
|  Re: Cut them some slack...
said by majortom1029 :I am not cutting them some slack. Cablevision has been keeping up and will be cheaper then fios. If Fios wants more customers on long island they will have to stay price competitive on Long Island. IF they start raising their prices and cablevision doesn't then people wont switch over. The Key Words are "Keeping Up," that's all the rest of the Providers can do. I keep telling you guys, FTTH is the future, everything else is second rate. That Big Pipe is needed for all our Digital Needs. | |
| | | | | | 
Fiosguy2
@verizon.net
| Cablevision Stinks.
I have the Internet from FIOS and it kills CV. Besides that article was wrong on a couple of points.
VZ canceled the DVR increase. It never went up here. Also the NEW price for FIOS triple play on Long Island is now $84.95 for 2 yrs. Price went down ..... | |
| | w4ncr
join:2000-10-27
Wilmington, NC
| Iwould pay any price to get Verizon Service where I live instead of the copper crap I have to deal with from AT&T
all you lucky dogs getting Verizon Fios. All I have is DSL 6-mbps service ADSL2+ every night I look at my stats which are going downhill sometimes even lose sync, and guess what I am only about 7000 feet from the CO, and the copper is about twenty five years old, and no talk ever of fiber or a lemon box at my condo.
PLEASE VERIZON COME TO WILMINGTON N.C. WITH FIOS, WE NEED YOU!!!!!!! | |
| | rebus9
join:2002-03-26
Tampa Bay
·RoadRunner Cable
edit:
September 27th, @08:02PM
| said by Rick :Well, GUESS WHAT? It costs them to do this..and these prices are certainly very reasonable considering the huge investment they are making. I couldn't care less about their expenses deploying a new technology. They are doing it for one reason, and one reason only-- profit. They would not have put strand-one in the ground if they didn't think it would pay back their $25 billion investment many times, over time.
At work we continually upgrade our equipment. Old servers get replaced with new ones after a certain life cycle. Legacy 10M hubs got replaced with 100M switches, and now 10 years later those switches are being replaced with Gig-E.
Infrastructure gets upgraded, but WE DO NOT increase our prices because it's part of the cost of doing business.
What's the difference between us and Verizon?
Verizon has a near monopoly. We do not. We have to remain competitive or risk losing business to competitors. Verizon does not because, for now, they are the only FTTP provider and raise prices "because they can".
| |
| | | | | | 
CylonRed
Premium,MVM
join:2000-07-06
Bloom County
·Speakeasy
| Re: Cut them some slack... I highly doubt your companies costs are near what Verizon has to pay for FIOs. they did not have high prices to begin with because they needed customers to order the service. Not all businesses can run the same way and yes - it is about making a profit after spending huge sums of money and getting enough profit to help pay for more expansion. I have yet to see the problem. Service companies HAVE to do this or else they would never be a viable company.
a few switches are not in the same league with creating a fiber network - not even in the same universe. | |
| | | | rebus9
join:2002-03-26
Tampa Bay
·RoadRunner Cable
edit:
September 28th, @11:25AM
| Re: Cut them some slack... said by CylonRed :I highly doubt your companies costs are near what Verizon has to pay for FIOs. a few switches are not in the same league with creating a fiber network - not even in the same universe. You don't think very far outside the box, do you?
GTE/Bell/et al, which merged over time to become what is now Verizon, put copper in the ground and on poles decades ago and they've been riding that cash cow ever since. Now they're putting fiber in the ground and will be milking that cow for decades more.
No, our costs are not on par with Verizon, but neither are our revenues. When you compare OUR revenues vs. equipment turnover costs, with VERIZON's revenues vs. equipment turnover costs, it would be obvious they get a longer/higher return on their equipment investments than we do.
Verizon had no choice but to lay fiber. Their copper has been out there since the Korean War in many places-- and in our area since at least the 60's. It's old, brittle, corroding-- not to mention they've been getting their bloody asses kicked for years by the cable companies providing way faster internet service.
Replacing infrastructure every few decades is part of the cost of doing business, and they have already budgeted for it. This is nothing new, and it's not hurting them financially. FIOS is a long-term, profitable investment for Verizon.
Plus, they HAD to do it to get into the lucrative cable TV business, because they can't deliver 200 channels over miles of 50 year old copper.
It was not negative revenue on FIOS that forced their price increase. Bottom line, the reason they did it was they know "FIOS is a smash it, everyone wants it, and we can raise the price because people will STILL want it."
VZ has the goods, nobody else does, and they know people like you will pay any price to get it.
| |
| | | | |
CylonRed
Premium,MVM
join:2000-07-06
Bloom County
·Speakeasy
| Re: Cut them some slack... Bottom line is- they have to provide profit to continue replacing the structure or investors will leave them - period - it is as simple as that. It is a long term investment certainly - that does not really change anything.
It has already been mentioned in this thread at least one cable company is doing the same speeds and there is no reason to believe they will suddenly stop providing more speed as needed.
Telephone companies don't replace their infrastructure every decade or so - they go much farther out which raises the prices to replace. Just be glad they did not have Congress pass legislation so that the entire US pays for their fiber build out.
Anyone who did not see this coming - has got blinders on purely based off the cost to deploy alone. | |
| | | | | alchav
join:2002-05-17
Palm Desert, CA
| said by rebus9 :said by CylonRed :I highly doubt your companies costs are near what Verizon has to pay for FIOs. a few switches are not in the same league with creating a fiber network - not even in the same universe. You don't think very far outside the box, do you? GTE/Bell/et al, which merged over time to become what is now Verizon, put copper in the ground and on poles decades ago and they've been riding that cash cow ever since. Now they're putting fiber in the ground and will be milking that cow for decades more. Verizon had no choice but to lay fiber. Their copper has been out there since the Korean War in many places-- and in our area since at least the 60's. VZ has the goods, nobody else does, and they know people like you will pay any price to get it. Rebus, what planet do you come from? Granted, the Copper Infrastructure was laid centuries ago, but calling it a Cash Cow is not even close. That Copper Infrastructure still had to be maintained. The Telco's have never been loved, but they have struggled through the years, and Customer Service has always been on top of their list.
Verizon didn't have to go with FTTH, and cut their cost with FTTP and use existing Copper like AT&T. I think they made a wise choice, but the customer base is just not up to expectations. So I think to answer to their Stock Holders, prices have to go up. Everybody likes cheap Broadband, but the reality is High Technology is not cheap. | |
| | | | | | rebus9
join:2002-03-26
Tampa Bay
·RoadRunner Cable
edit:
September 28th, @04:20PM
| Re: Cut them some slack... said by alchav :Rebus, what planet do you come from? Granted, the Copper Infrastructure was laid centuries ago, but calling it a Cash Cow is not even close. That Copper Infrastructure still had to be maintained. The Telco's have never been loved, but they have struggled through the years Excuse me? Telcos struggling? Hmmm, let's see:
AT&T: mktcap 258.5B, share price 42.40, P/E 21.78, EPS 1.94
VZ: mktcap 128.5B, share price 44.28, P/E 21.04, EPS 2.105
AT&T and VZ are 2 of the 30 components that make up the Dow.
Get the idea? They're doing QUITE well. To suggest they are struggling is nothing more than P.R. dis-information.
As for copper maintenance, yes of course, it has to be maintained. But their large initial investment in laying that copper has payed off HANDSOMELY.
And as for the cost of fiber, it is LESS expensive over time to replace copper with fiber than it is to replace copper with new copper. Their infrastructure is in decay and it has to be replaced. They chose to do it the smart way.
Copper is limited bandwidth. There are only so many frequencies you can pack onto it, and distance is a factor.
Fiber is nearly unlimited. In 1999, a fiber pair could carry a circuit, typically OC-3, OC-12, or if you were really fat, OC-48. Now OC-192 is commodity, and OC-768 is soon becoming the next "standard".
But guess what? It doesn't end there. Just 8 years after this huge "gotta lay it NOW before we totally run out of capacity" fiber buildout, much of that is still sitting dark. Why? Because we are getting 80 x 10 Gbps waves (80 x OC-192) on a single pair. Five or 10 years from now, that will probably be 1000 x OC-768 waves, which is basically more bandwidth than a mortal can fathom by today's standards.
Either you work for a phone company, invest heavily in telcos, or haven't fully thought your argument through.
I should also note that Road Runner did a huge HFC deployment of their own. No, it's isn't fiber all the way to my house, but there is fiber within approx 50 yards of my property. Close enough. And they're still charging the same price as they did when they provided RR over their old coaxial network.
| |
| | 
dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
| said by Rick :Folks.. Here is a company that is doing it RIGHT. And, by right, I mean one that bit the bullet..and told their investors and shareholders that this company is NOT going to be left behind in the broadband race..and IS going to build a world class FTTH network. And, they're doing it. To the tune of megabucks..billions of dollars. (25 billion or so?) Do you and I want the latest and greatest technology or some old tired worn out copper crap lying in the roads probably since the titanic sunk? Well, GUESS WHAT? It costs them to do this..and these prices are certainly very reasonable considering the huge investment they are making. For all intents and purposes..these ARE the same prices cable companies charge. And, it also goes to show that when you want REAL speeds and technology..this is what it costs the Telcos as well. I've long argued on this website that DSL is simply no bargain. Wrap it up with that landline and compare speeds versus speeds..and you'll see that it's downright EXPENSIVE compared to cable HSI. But now, there's a new kid on the block..a telco willing to do what it takes to really compete..and you and I should support them in their efforts. Or..simply don't be the one to bit** when AT&T come's a callin on your door..and wants to hang a vrad on your lemon tree. Because that's where it belongs. Right before they haul it off to the scrapyard and finally get the right idea..to do this right. Verizon..is doing it right. Support them. A fibre company "doing it right" would be offering SYMMETRICAL SPEEDS. fibre is more than capable of providing specially since theres max 32 subs on a node!
--
You can never be too rich, too thin or have too much Bandwidth | |
| | | punker
Premium
join:2004-06-21
Palmdale, CA
clubs:
edit:
September 27th, @12:59PM
| WAS This posted like 5 times REPOST | |
| | JSRoman
Premium
join:2005-03-10
Callahan, FL | Re: WAS This posted like 5 times That's right fire Karl! | |
| 
N3OGH
LVM, Forum Snitch
Premium
join:2003-11-11
Philly burbs
·Verizon Online DSL
| Verizon = Crack dealer Well, Verizon's got the FiOS crack, and they know it. Now that they've lured you in with a lower price, they suspect that fiber service, along with the tendency of people to be stagnant, will get you to throw your hands up in the air and say "fuckit"...
Crack is WACK BTW
--
Petty people are disproportionably corrupted by petty power… | |
| | 
brooklynman4
join:2004-09-07
Nyc | Re: Verizon = Crack dealer They lured the customers by advertising and saying they better than cable companies but they dont say in what lol. | |
| | | | | majortom1029
join:2006-10-19
Lindenhurst, NY
| Re: Verizon = Crack dealer Exactly. Cbalevision is competing very well with fios. If verizon raises their rates and cablevision doesn't then verizon could get a slowdown at least with customers switching to their services.
Why would I switch to 20/5 for $60 when I could get 38(max of docsis 2 network)/5 for the same price? Both have no caps | |
| | | | 
Chiyo
Save Me Konata-Chan
Premium
join:2003-02-20
Minneapolis, MN
clubs: | Re: Verizon = Crack dealer I'd still pay whatever price increase. If I had FiOS in my area I'd pay it. | |
| | | |
Fiosguy2
@verizon.net | $60??
I pay $69 for 30/5 and phone as well in Lindenhurst.
Your getting ripped off. | |
| BF69
join:2004-07-28
Camden, TN | Well those customers could Always go back to cable and pay $70 a month for 10Mbps/1Mbps like I have to. | |
| |
wr0ng
@charter.com
| Re: Well those customers could said by BF69 :Always go back to cable and pay $70 a month for 10Mbps/1Mbps like I have to. Can anyone offer you cheaper 10/1 service, other than cable, where you are? Thought so. | |
| | | BF69
join:2004-07-28
Camden, TN
| Re: Well those customers could said by wr0ng :said by BF69 :Always go back to cable and pay $70 a month for 10Mbps/1Mbps like I have to. Can anyone offer you cheaper 10/1 service, other than cable, where you are? Thought so. What does have to do with anything? Point is why complain about paying $45 a month for 15 Mbps/2 Mbps if the competition is offering 10 Mbps/1Mbps for $70 or something similar? | |
| mizzer
join:2003-12-12
Leipsic, OH | I don't know... I'm in the sticks feeling lucky to have a $40 wireless link (1.5/256K). Kinda makes it hard to have sympathy for the fios crowd. | |
| tmc8080
join:2004-04-24
Floral Park, NY
| squeeze tactics... You see it's not enough that they force you to bundle, they also want you under contract.. so you can't go running to the cable company for relief, should Verizon's service not live up to expectations (without grabbing you for $99.. and they'd probably charge taxes and fees right along with it).
This is what will force some right into the hands of the competition who doesn't lock customers down. Not as tight as the 2 year contracts of today, but the 1 year cellular contract from 5 years ago. Now cellular contracts are 2 years and $250 typical termination fee.
THIS IS NOT PROGRESS FOR THE CUSTOMER IT'S A SCAM TO LOCK IN CUSTOMERS. Keep in mind, if the higher price is NOT competitive SWITCH to the competition. Only then can this scam backfire. | |
| | labsrus
join:2001-08-24
Mahwah, NJ
·Verizon FIOS
·Optimum Online
| Re: squeeze tactics... said by tmc8080 :You see it's not enough that they force you to bundle, they also want you under contract.. so you can't go running to the cable company for relief, should Verizon's service not live up to expectations (without grabbing you for $99.. and they'd probably charge taxes and fees right along with it). This is what will force some right into the hands of the competition who doesn't lock customers down. Not as tight as the 2 year contracts of today, but the 1 year cellular contract from 5 years ago. Now cellular contracts are 2 years and $250 typical termination fee. THIS IS NOT PROGRESS FOR THE CUSTOMER IT'S A SCAM TO LOCK IN CUSTOMERS. Keep in mind, if the higher price is NOT competitive SWITCH to the competition. Only then can this scam backfire. I would rather be bundled at $94.99 and had to fight for it (now $10 lower so I'm at $84.99 plus the extras,) I happen to love my service but I find billing the biggest PITA. All in all, I wouldn't give up this service for any cable company. I'm running up to 9 computers at a time without a speed drop or service interruption. When with OOL issues occurred a few times a week in the last year or so of their service. I couldnt wait to dump them and recvd amazing offers to come back ($5 internet $5 voip for a year lol)
When I first began with FiOS internent there was no contract. I'm not going anywhere for now, especially over to OOL/Cablevision. Pleased with my service, not pleased with billing and I let the Bergen Record know when I was interviewed. It worked like a charm IMO. The squeaky wheel gets the grease sometimes. If you're not happy COMPLAIN. | |
| 
Da Geek Kid
join:2003-10-11
Mclean, VA | Who's yer Daddy! Who's yer daddy now all you Fi0s Fans....???
And you thunk it was cheaper to operate on Fiber... LOL it's all Verizon BS... It's all in the name...  | |
|
possible
@verizon.net | could be worse could be comcast, forcing price increases & contracts | |
|
dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ | FIOS Oh how i'd love to be getting a fios price hike because that would mean i have fios!
verizon PLEASE BUY QWEST and start deploying here.
--
You can never be too rich, too thin or have too much Bandwidth | |
|
CylonRed
Premium,MVM
join:2000-07-06
Bloom County
edit:
September 28th, @10:35AM
| Wow - of course they are raising the rates. they used the low rates to entice folks - nothing new and is common sense actually. | |
| | | | | 
TraumaJunkie
Premium
join:2004-03-05
Knoxville, TN
| Re: Wow - of course they are raising the rates. Wow...where are all the FIOS lovers who not only got in bed w/ VZ's hype but also had their children now? FIOS-no rate hikes, FIOS-best thing ever, FIOS-can't be beat, FIOS-VZ would never raise rates. All I can say is....you took a bite of the crap, now you have to swallow!
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I'm not really sure what I am doing, but I'm doing it anyway! | |
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CylonRed
Premium,MVM
join:2000-07-06
Bloom County
·Speakeasy
| Then don't get the service when it is available and the next time a company does not raise rates but yet pulls the plug on something people want, don't come whining.
Based off your idea no company would make money - a true socialist idea - to bad the US is not socialist. | |
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