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Despite Merger, Time Warner Cable 'Maxx' Upgrades Expand

Time Warner Cable has announced that the company's Maxx TV and broadband upgrades have arrived in Wisconsin as deployment of the upgrades expands. Time Warner Cable's Maxx upgrades not only deliver faster top speeds up to 300 Mbps, but a notably overhauled improvement to the company's set top box interface. The Wisconsin deployment phase is beginning with launches in Milwaukee, Kenosha, Waukesha and Racine, according to the ISP.

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The company's ultra-fast upgrades started arriving in portions of Ohio and Northern Kentucky earlier this year (Northern Kentucky had already been converted to digital as it was previously part of Insight Communications). There's a a number of threads in our Time Warner Cable forum outlining which areas have seen the upgrades, and which areas are still waiting.

Users in Maxx upgrade markets will see their 15 Mbps "Standard" connections boosted to 50 Mbps, their 30 Mbps "Extreme" connections bumped to 200 Mbps, and the company's 50 Mbps "Ultimate" tier pushed to 300 Mbps. These upgrades will occur at no additional price (read: price hikes usually come later).

“With TWC Maxx, we’re essentially reinventing the TWC experience,” the company says of its ongoing upgrades. “We will boost Internet speeds for customers up to six times faster, dramatically improve the TV product and set a high bar in our industry for differentiated, exceptional customer service."

Of course Time Warner Cable as a company likely won't even exist a few months, though customers can take comfort in the fact that Charter is unlikely to undo the progress the company's making in its final hours of operation.

Most recommended from 38 comments



yaplej
Premium Member
join:2001-02-10
White City, OR

2 recommendations

yaplej

Premium Member

Aligning with Bright House?

Seems like these are aligning more with Bright House speed offerings than Charters. I have been a customer of both Charter and Bright House and so far I have liked Bright House better. Even though it costs a bit more they have a lot more options than Charter did when I was a customer.

maartena
Elmo
Premium Member
join:2002-05-10
Orange, CA

2 recommendations

maartena

Premium Member

They may become the standard pick.

TWC has around 12 million customers (around 11 million broadband).
Charter has around 3.8 million customers (around 3.4 million broadband).

TWC may actually already have more MAXX customers right NOW than Charter in total. I know they have around 2 million in both NY and LA, and those cities are fully converted to MAXX, so that is 4 million customers right there that are MAXX.

It could very well be that with this push they are actually hoping that instead of Charter forcing them to use Spectrum, they will actually convert Spectrum to MAXX instead. It would sure save a LOT of work and money, based on the subscriber numbers.