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story category Does Burning My Stuff Cost Extra?
Assorted mishaps from the field...
(old news - 02:14PM Friday Aug 10 2007)
tags: dsl · business · cable · Oddities
We understand that with the sheer number of broadband installs being performed in this country, you're just going to see an exploding house or VRAD claymore every so often. Still, a user in our Time Warner Cable forum would prefer it if his ISP's gear didn't burn giant holes in his fence.
"Last month we moved to a house in west Plano, TX. We ordered Time
Click for full size
Warner's VOIP/cable TV/internet package. Service was very unreliable, and the amount of cable ran straight on the ground behind our fence was disturbing. We called TW many times to get them to bury the cable and properly close their utility pedestals near our fence.

Yesterday, our neighbors spotted a Time Warner truck behind our house. Around 15 minutes later, one of TW's utility pedestals erupted into flames and burned a 7ft section of our fence to the ground. Luckily the fire dept. arrived pretty quickly."
This Verizon customer would also prefer it if fire didn't come standard with installation.

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Forums » Does Burning My Stuff Cost Extra?
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Post a:

bassjunky

join:2005-05-12
Aubrey, TX

Wow, that's hot!

Talk about blazing speed!
Zoroaster

join:2005-03-17
Studio City, CA

Re: Wow, that's hot!

Blazing speed indeed!

This is insane - what's wrong with TWC?
Surfinusa
Premium
join:2001-02-08

Re: Wow, that's hot!

said by Zoroaster See Profile :

Blazing speed indeed!

This is insane - what's wrong with TWC?
this is plain bull crap. its all made up someone fixed that fire. You can't prove on this earth to even a child that a lighting bolt could only do that kind of damage, that and some gasoline a match and hit the pedistal with your car bumper and then remove the pedestal for evidence. This is bull crap. I don't believe a word of it.

Not enough amps or voltage going through those lines. No batteries to exploid in that pedistal.

Give me a break. What a stupid OP its all a lie. And a hoax.

NICE TRY.

BuriedCaesar
It's Not Polite To Stare.

join:2004-03-27
Richardson, TX
·AT&T U-Verse
·AT&T Yahoo

Re: Wow, that's hot!

Now that's confidence in your position that it didn't happen. Or arrogance. Or a sadly misguided opinion. Or a really fascinating display of knee-jerk reaction. I'm not sure which is more accurate.

Just to make sure I understand fully here - are you saying that Time Warner has absolutely no involvement in this explode, um, episode and furthermore, that you were there and witnessed this trickery? This fraud? This fallacious claim? If so, where are YOUR pictures of the perpetrators? Did you get a sample of the accelerant? Why should we believe you instead? Or are you just blowing smoke?

Hmmmm... I've been needing a new alley fence... 'spose I should call Time Warner and make the switch!
--
That was preposterous! Utter Nonsense! Totally unsupportable drivel! You can't be serious!....Um, what did you say?
Surfinusa
Premium
join:2001-02-08

Re: Wow, that's hot!

Like I said BULL CRAP!
boober321

join:2003-07-15
Milwaukee, WI
·ViaTalk
·Earthlink Cable Mo..


2 edits
First off.... it's pedEstal... second, your word usage spelling (exploid?!?) and grammatical structure suggests you have less than a 9th grade level of education, so I doubt you have any real knowledge of the inner workings of a cable transformer. Thirdly, the amount of electricity carried into to your house is not the same as the electrical load inside a transformer, but there is no mention that it was electrical- only that there was a fire. If the FD put the fire out, the box would have been destroyed in the process of putting out the fire.

jamez818
please hold during the silence

join:2000-09-18
Sunland, CA

Re: Wow, that's hot!

so your the expert because....

AnonymousPerson

@verizon.net

Re: Wow, that's hot!

His statements make actual sense. The other person's statements are incomprehensible.
Surfinusa
Premium
join:2001-02-08
LIKE I SAID BULL CRAP!
Surfinusa
Premium
join:2001-02-08
OPPS FOR THE SPELLING.... BUT THE FACTS REMAIN BULL CRAP.

IF YOU BELIVE IT GOOD FOR YOU.

BULL CRAP!

Heterman
Premium
join:2004-02-28
Fayetteville, AR

More than meets the eye

There is more going on here, I believe.

FTTN, now cable?

hidingintheusa

@QWEST.NET

Re: More than meets the eye

I agree ........... Osama-bin-pedistal (or maybe Osama-bin- cabinet in AT&T's case). Made in NW Pakistan. Maybe we should invade somebody. Maybe Liechtenstein.

inteller
Sociopaths always win.

join:2003-12-08
Tulsa, OK

you shouldn't use Powerboost so much

Don't you know that heats up the Internet tubes so much that they eventually catch fire! That'll teach you to pirate movies!
--
"WHEN THE LAUGH TRACK STARTS THEN THE FUN STARTS!"
moonpuppy

join:2000-08-21
Glen Burnie, MD

Here it comes....

Why all the cable bashing articles?

Now with that out of the way, the question is not so much that it happened but how will TWC fix it?
jester121

join:2003-08-09
Lake Zurich, IL

New service - FTTF

Fire to the Fence

FicmanS
Premium
join:2005-01-11
Brownsburg, IN
clubs:

1 edit

Re: New service - FTTF

OUCH... I think I'd be more than a little upset...lol
Modworks

join:2007-02-16
USA
I think I would contact a good lawyer.
Imagine what you could get out of this.
lawyer: My clients home could have burned down if the fire department had not arrived.
cable: Well what are you suggesting
lawyer: a free oc-3 for life ?

soganta
Premium
join:2003-10-15

Re: New service - FTTF

at least they will look into the issue now
jester121

join:2003-08-09
Lake Zurich, IL
Yeah, well, "could have" doesn't sit too well with judges.

natedj
Elected
Premium
join:2001-06-06
Columbia, SC
·Earthlink Cable Mo..

Re: New service - FTTF

Uh, your Honor, If I can remember correctly, that particular 7' section of fence cost me a bundle, cause I had to import the wood from Africa, then fly in a professional installer from the Ukraine ... we used solid gold nails and blah bla bla ...
--
Good judgement comes with experience...Experience comes after bad judgements

Chuckles
Premium
join:2006-03-04
Saint Paul, MN

It does when you could have killed someone. Like in a DUI case. I've spoken with people who got DUIs when they weren't even driving; just walking to the car. What's that intent to drink and drive? But yeah, could have burned my house down doesn't seem like it would stick.
--
kustomerservice.net

major marco
Res Firma Mitescere Nescit
Premium
join:2003-02-13
Stepford, CA
clubs:

Re: New service - FTTF

said by Chuckles See Profile :

I've spoken with people who got DUIs when they weren't even driving; just walking to the car. What's that intent to drink and drive? But yeah, could have burned my house down doesn't seem like it would stick.
Walking to your car irrrespective of BAC is not "intent" to drive. Walking to your car, getting in, putting the key in the ignition and merely sitting there without turning the key is. Whoever these people you know who were cited for DUI for merely walking to their car in a drunken state should have contested the citation.
--
The Toll


gomer1701ems

join:2001-08-23
Minneapolis, MN

Re: New service - FTTF

My ex-wife got a DWI just for sitting on the front steps with her keys in her purse. Or so said the police report....
--
"Don't argue with stupid people; they will beat you with experience."

GlobalMind
Domino Dude, POWER Systems Guy
Premium
join:2001-10-29
Hollywood, FL

said by Chuckles See Profile :

But yeah, could have burned my house down doesn't seem like it would stick.
I think it would if the fire was closer to the house, like the other cases we've seen where the siding ended up melting & such.

This seems it was far enough away that the burn the house down argument might not work.
boober321

join:2003-07-15
Milwaukee, WI

Re: New service - FTTF

I agree. I call bulls%$t! The key HAS to be in the ignition.
fiberguy
My views are my own.
Premium
join:2005-05-20

Re: New service - FTTF

In some states, like CA, simply sitting in the driver's seat, even with the keys on the dash, not the ignition, is grounds for a DUI.

Source: Sacramento PD, CHP, ABC.
--
"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..."

phattieg

join:2001-04-29
Winter Park, FL
·Verizon Wireless B..
·Sprint Mobile Broa..

Re: New service - FTTF

In Jacksonville Florida, my roommate was in a pickup truck, in the middle seat, the driver was inside a Walgreens, roommate was sleeping in the middle seat and had been drinking, cop pulls up because the truck was still running. The person in the store did not have a license. The cop charges my roommate with DUI even after the person that was inside the store signed a affidavit stating they were the one driving. It was because my roommate had a valid drivers license that he got the DUI. When the cop approached the vehicle, my roommate was asleep, and the cop woke him up, and seen he was in the middle seat and everything. So far, he has paid close to $9,000 in fee's, fines, and DUI classes, and also had 40 hours of community service. IT CAN HAPPEN!
jimbo2150

join:2004-05-10
Youngstown, OH
Hell, go for the OC-12!

swsamurai
Premium
join:2002-04-17
Bakersfield, CA
clubs:

Re: New service - FTTF


With his luck they would give him the OC, then restrict it back to 1mb with a 20gb per month limit.

rudnicke
Premium
join:2004-10-23
Rantoul, IL
clubs:

Fire?

What could cause a bundle of cable to catch fire? Is there really that much voltage running through those lines?

inteller
Sociopaths always win.

join:2003-12-08
Tulsa, OK

Re: Fire?

there is when you have 'Warren' »The Well-Loved Cable Guy
running both your cable and electricity through it.
--
"WHEN THE LAUGH TRACK STARTS THEN THE FUN STARTS!"

GlobalMind
Domino Dude, POWER Systems Guy
Premium
join:2001-10-29
Hollywood, FL

Re: Fire?

said by inteller See Profile :

there is when you have 'Warren' »The Well-Loved Cable Guy
running both your cable and electricity through it.
ROTFL!!!! Nice cross reference there! Sweet.
--
TheGlobalMind.com | Speed costs money. How fast do you want to go? | Angus the IT Chap

major marco
Res Firma Mitescere Nescit
Premium
join:2003-02-13
Stepford, CA
clubs:

Happens A lot More than previously known

Stupidity has always been the rule rather the exception in pretty much anything across the board, so it isn't limited to cable installation. I think we're hearing more about it for several reasons:

(1) Digital cameras are prevalent and more are using them to document their experiences;

(2) Consumers are becoming increasingly savvy regarding "accidents" like this one (The biggest reason corruptorations like AT&T want to be Internet content controllers accountable to no one);

(3) If customers can't get satisfaction from corruptorations pathethic CS dpt, then they can apply greater pressure by uploading images and posting their experiences online and making more consumers more aware of this kind of BS.
--
The Toll


Tania M

@bell.ca

LOL

Good ol Time Warner... messing up every step of the way! Ohh the horror stories I've heard...

AskTheAdmin

@optonline.net


thumbs down from:
Greg_Z See Profile

All the damn time

Cablevision, timewarner and the rest of em are notorious for burning, breaking, destroying and sometimes sleeping on the job. We had a 2 foot hole in the side of our house from the cable company bringing the line in. It took 3 months to get them to fix it. I am glad it was warm out!

Thanks from your friends »www.askTheAdmin.com
jc100

join:2002-04-10

Marshmellows Anyone

Someone run go the store and I'll find some sticks. We can BBQ and roast some treats as this man's fence spontaneously bursts into flames. Nice Job Time Warner.

Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:

1 edit

Wow

it made the front page (i was the one who marked it as news)
--
"How can one little insulated fiber bring so much happiness?"
dn0

join:2005-07-05
USA

I don't think so....

There is more to this than a is being told. I have been working in cable for 20 years. The max voltage on that line is 90VAC (actually 89.5, most are 60VAC) and never seen anything like this.
The best explanation is that maybe the person used a propane torch to shrink the heat shrink used to seal the fittings from the weather, and they started a small fire and did not realize it. Or maybe this poster's kids used one of those internet recipe fire bombs on it; I have dealt with exactly that 2 times before. I could not figure how every thing became so burned in those cases until I noticed the left over green plastic melted bottle residue.
nonymous

join:2003-09-08
Glendale, AZ

Re: I don't think so....

Propane torch and a gas leak underground coming up in the pedestal. Maybe a primary electric line near the cable went and crossed to cable. Seen both.

CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12

Par for the Course

I like how the cable company "allegedly" burning a fence ( because there really isnt anything in that box that is going to cause an "eruption of flames") is the Main story but a Verizon installer setting a house on fire during an installation and causeing the power to be shut down for the area while it is dealt with is a footnote.
At least it was mentioned..
--
CableFAQ.org/Technicians Unplugged
bronkx1

join:2001-04-05
Warminster, PA

1 edit

wrong forum sorry

Wrong forum my bad

treetop1000

join:2003-11-07
Lexington, KY

been there

Copper grounding rod driven into water pipe for house.
bad sump pump motor winding inside house shorting house 110v into ground (the pipe itself) which returns to telco cabinet via ground rod. (poof) no more telco equipment. Possible fire. seen it, fixed it.
Modworks

join:2007-02-16
USA

1 edit

smoking ?

Maybe the tech was smoking and caught some grass or something on fire.
I know around here there are alot of cable pedestals that are in dried brush/grass, wouldn't take much of a spark to send the whole thing up.
chuckkk

join:2001-11-10
Warner Robins, GA
·Cox HSI

Re: smoking ?

I suppose that this sort of thing might happen if the house electrical service was also buried and the cable install somehow got tied to it (shorted, service cable scraped by the cable install foot, etc. How the fence got into it might be the big question.
Forums » Does Burning My Stuff Cost Extra?


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