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story category Earthlink Still Clings To Life
Recession sales pitch didn't seem to help much...
02:14PM Wednesday Aug 05 2009 by Karl Bode
tags: prices · business · Hype · consumers · EarthLink
Earlier this year, we noted how the press became enamored with the idea that the recession was driving people back to dial-up, even if reporters lacked a shred of data to support the idea. The articles (be they from the Associated Press, Tampa Tribune or Chicago Tribune, all started with the sad tale of some poor Joe or Jane who decided to slum it on 56kbps because his or her retirement fund tanked.

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They went on to infer a broader trend was afoot, despite quoting analysts in their own pieces who insisted otherwise. Many of the stories quoted Earthlink's Kevin Brand, who got the opportunity to pitch sluggish, frequently unreliable dial-up to the nation's cheapskates and masochists as part of a $7.95/month dial-up "recession special," which kind of floated over the fact that you also need a traditional landline:
"If you need a job, you really need to stay connected," said Kevin Brand, EarthLink's senior vice president of product management. "You can use the Internet for 45 cents per day and that's affordable for anyone. Using the Internet is the best way to find a job nowadays." Brand referred to EarthLink's "Connect for Less" program, which offers dial-up service for $7.95 per month.
So how's that mass-return to dial-up and all of the free advertising working for Earthlink? Not particularly well. According to the company's second quarter earnings, Earthlink continues to hemorrhage dial-up users, and reported lower sales and profits for the second quarter. Earthlink still has 2.4 million subscribers, down from 3.3 million at the end of the second quarter of 2008 (a 26% drop). While customer defections did slow, churn was reduced, and their stock still trades above eight bucks, Earthlink's future is no less bleak.

Earthlink lost $80 million on their attempt to offer citywide Wi-Fi, their investments in broadband over powerline (BPL) have gone nowhere, the government says they can't share access to next-generation broadband networks (with the sole exception of Time Warner Cable as a condition of the AOL merger), and their effort to run an MVNO (Helio) flamed out spectacularly. The company briefly thought they'd just focus on buying other dial-up operators, but even that didn't work out. Hey, maybe a new CFO will help?

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Forums » Earthlink Still Clings To Life
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SLD
Premium
join:2002-04-17

Even my dad

Even my dad dropped dial-up years ago and has broadband now. He's in his 70's and keeps calling me for help regarding drag-n-drop.

Homer J
Mmmm, Free Goo

join:2000-10-05
Springfield

Re: Even my dad

We got my father in law of AOL dial up a while ago as well. He is almost 80 and is enjoying time in the Internet more noe with DSL.

CylonRed
Premium,MVM
join:2000-07-06
Bloom County
My dad still can't get DSL or cable and too many trees for anything else like wireless.

Bobcat
Premium
join:2001-02-04
Bedminster, NJ

What about Mindspring?

I had a Mindspring DSL account (DSL was via Covad) back in 2001. Mindspring was part of Earthlink at the time. Is Mindspring still around?
--
It's nice to be important, but it's more important to be nice.

winsyrstrife
River City Bounce
Premium
join:2002-04-30
Brooklyn, NY
clubs:

Re: What about Mindspring?

Pretty much, only in name. They've been completely assimilated by Earthlink. If you had, you can still use your mindspring.com address, as I do. Some of their services still refer to Mindspring (e.g. free web space).
Tobester

join:2000-11-14
San Francisco, CA

said by Bobcat See Profile :

I had a Mindspring DSL account (DSL was via Covad) back in 2001. Mindspring was part of Earthlink at the time. Is Mindspring still around?
Since 2000, I still have DSL via Covad with a mindspring.com address. Others have written about being migrated from Covad to their local loop provider for DSL access. Mindspring.com is just one of the available addresses from Earthlink.

Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

said by Bobcat See Profile :

I had a Mindspring DSL account (DSL was via Covad) back in 2001. Mindspring was part of Earthlink at the time. Is Mindspring still around?
Mindspring was absorbed in the Merger (LOL f'ing Buyout) by Earthlink. Only in name does it exist as I still have my legacy "@mindspring" emails. I signed up just before the Merger in December 1999 for MindspringMax DSL that they installed January 2000.





--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Only $7.95/month....

Until you add in the $10 (lifeline) or +$20 (including fees) for basic POTS service.

Basic cable internet or dry loop dsl will cost less.
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA

Re: Only $7.95/month....

In San José, the cheapest cable Internet will run right around $40 a month ($39.95 w/o TV, or $24.95 + $13.56 w/TV).
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

benc
Premium
join:2007-06-17
Glen Carbon, IL
·Charter Pipeline
·Future Nine Corpor..
·Callcentric
·AT&T Midwest


2 edits

Re: Only $7.95/month....

said by NormanS See Profile :

In San José, the cheapest cable Internet will run right around $40 a month ($39.95 w/o TV, or $24.95 + $13.56 w/TV).
Did I just read that right?

$24.95 + $13.56 = $38.51.

$38.51 is less than $39.95.

Is it the same Internet package in both cases?

Edit: I noticed later that my post didn't come out right. It didn't accept the "less than" sign correctly for some reason.
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

Re: Only $7.95/month....

Yes. I believe Comcast calls it the "Economy" tier. 1 Mb/s down, 384 kb/s up. Bundled with a qualifying second service (Basic TV is $13.56 a month) the tier is $24.95 a month. Unbundled, the tier is $39.95 a month.

The lowest regular Comcast Internet tier is $42.95 a month, when bundled with a qualifying service, or $57.95 a month alone.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

DC DSL
Stays crunchy even in milk
Premium
join:2000-07-30
Washington, DC
·Covad Communications
·Verizon Online DSL


1 edit

Missed the Boat as Usual

The "Recession Special" that EL's brain trust (or any of the DSL providers for that matter) didn't think of was positioning their DSL as an alternative to the monthly cable or satellite TV bill.

Dial-up. Puh-leeeze.

BTW, any DSL company that now comes up with this had better dump at least $100,000 in cold, hard cash in my lap for the idea, since I beat them to it.
--
There is no giant fur-bearing trout.

SLD
Premium
join:2002-04-17

Re: Missed the Boat as Usual

You mean, you beat them to writing about it in this thread.

DC DSL
Stays crunchy even in milk
Premium
join:2000-07-30
Washington, DC
·Covad Communications
·Verizon Online DSL

Re: Missed the Boat as Usual

said by SLD See Profile :

You mean, you beat them to writing about it in this thread.
No. Had they been devising such a scheme, it would have leaked out long ago. It has not, so they were not.
--
There is no giant fur-bearing trout.

avd706
insert annoying animated gif here
Premium
join:2003-02-06
Union, NJ

Patent Pending

I have a surefire way to get Earthlink out of its slump!!!!

USAGE CAPS ond OVERAGE FEES

I mean if everyone else is doing it, EL wouldn't have to worry about people abandoning them to go somewhere else. How long would it take to hit a 5GB cap at 56k? You could charge an additional $10/gb over that.
--
standard disclaimers apply.

funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
·Verizon Online DSL
·Skype

Re: Patent Pending

said by avd706 See Profile :

How long would it take to hit a 5GB cap at 56k?
As little as 5-6 days. (Presuming simultaneous transfers amounting to about 2.5 GB down and 2.5 up).

The answer is sadder than the question.
--
Robb Topolski -= funchords.com =- District of Columbia -- KJ7RL
Evil does seek to maintain power by suppressing the truth, or by misleading the innocent. --Spock and McCoy stardate 5029.5

avd706
insert annoying animated gif here
Premium
join:2003-02-06
Union, NJ

Re: Patent Pending

I don't think 56k connections are asynchronous. But thats a factoid tucked away in a very rusty portion of my long term memory.
--
standard disclaimers apply.

funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
·Verizon Online DSL
·Skype


1 edit

Re: Patent Pending

Best case, they're just slightly asymmetrical -- by a few percent (I did the research back when I was evaluating TWC's bandwidth caps).

best case 56Kbps / 48Kbps v.92 PCM -- But most of us really only maxxed at 53.3 Kbps down and 33.6 Kbps up. Where I lived, I couldn't even do that.
openbox9

join:2004-01-26
Alexandria, VA

Re: Patent Pending

It's more than a few percent....53.3 down and 33.6 up.
ISurfTooMuch

join:2007-04-23
Tuscaloosa, AL

Earthlink missed the boat

Earthlink's problem is that they missed the boat on broadband. They tried muni-fi, but that crashed when many cities moved away from that idea. IMHO, what they should've done a few years ago is to maybe buy some small cable operators and get into broadband that way. Fixed-point wireless would have been another option. I worked for a short time at a company that was using it to get broadband into areas where they couldn't offer DSL. They might have even considered buying some small telcos in rural areas. Isn't that why they bought OneMain.com: to get into rural areas? If you can get into a rural area and offer broadband there, you have a good chance of locking up that market. You may not make tons of money, but the money you do make will be more stable than in a highly-competitive urban area.

I knew dialup was doomed 30 seconds after I connected my DSL in 2000. Why ELN didn't realize this back then is a mystery to me.

fatmanskinny
Premium
join:2004-01-04
Wandering
·Comcast Digital Vo..
·Comcast

How ELNK can survive....

Hold on to any cash the company has. Slowly get out of the internet-based business in terms of connectivity and move into becoming an internet media company.

Bring in the best you could find in terms of sales, marketing, systems design, web design, etc to support this company. Oh, drop the name EarthLink and start with something brand new including management.
--
Satan is always busy. He makes bad things look good and good things look bad! Watch that Devil.
me1212

join:2008-11-20
Pleasant Hill, MO

Re: How ELNK can survive....

Or just go wimax and move into every rural area that has no wired internet.

fatmanskinny
Premium
join:2004-01-04
Wandering

Re: How ELNK can survive....

For a company like EarthLink, they need to get out of the game altogether.
ISurfTooMuch

join:2007-04-23
Tuscaloosa, AL


1 edit
With Wimax, you could do it in urban areas if you pitch it correctly. Pitch it to businesses that need things like real-time vehicle dispatching and data terminals on-board, high-speed point-to-point between local offices, cheap and fast mobile broadband, etc.

I'd certainly have rural areas as my bread and butter revenue generator, but urban areas can work as long as you're innovative. But if this company can't see beyond dialup, I'm not sure how innovative they can be.
me1212

join:2008-11-20
Pleasant Hill, MO

Re: How ELNK can survive....

Yeah urban would work too, especially if they were one where att or tw had a mono or were the dou and meter testing.

But there would be little to no competition in rural areas, and no sat is NOT competition to wireless.
old_wiz_60

join:2005-06-03
Bedford, MA

try the public library

Most public libraries (at least in Mass) have public access computers with internet. You can do plenty of job hunting this way and not have to pay for it.

Belinrahs
This ship is taking me far away

join:2007-09-07
Nashville, MI
clubs:
·Millenicom
·HughesNet Satellit..

Michigan doesn't need EarthLink

The title is right -- we get free dial-up in Michigan with no strings attached, unlimited (like most dial-up services.) It's at »www.dialinfree.net/ . I use it as a replacement when my HSI (Sprint, as HSI as I can get) goes down, which is rare though.
--
Sprint MBB thru Millenicom Unlimited service - Franklin CDU-680 modem, connected to a 32" Omni antenna.

Archivis
Your Daddy
Premium
join:2001-11-26
Earth
·Verizon FIOS

Glad to see them fail.

Glad to see that after they shafted their employees year after year, lay off after lay off, they're still not able to make it.

Great business decisions from the top.
--
'A government big enough to give you everything you want, is strong enough to take everything you have.' -Thomas Jefferson -

Kristopher
Premium
join:2002-10-11
Middletown, PA

Re: Glad to see them fail.

Agreed. I hope the executives rot in hell.
brianiscool

join:2000-08-16
Miami, FL

1 edit

stay alive

I remember when I had you guys back in 1994.

taluca

@verizon.net

.........

if it werent for time warner offering earthlink branded internet this company would be gone already

Duramax08
Oh rly?

join:2008-08-03
San Antonio, TX
·Clearwire Wireless
·Juno Express

"Why pay more.....

to get to the same place that other internet company offers?" BECAUSE PEOPLE WANT TO GET THERE FASTER. DURRRRRRRRR. that netzero commercial pisses me off......
--
One day, High speed internet will be down my road! Willing to put DSLAM's or cable plants on my yard. Contact me AT&T or TWC to set up an appointment =]

TMMerlin
The Devil made me do it

join:2003-06-19
Oxford, MI
·EarthLink

The horse is dead ..but.. no point in kicking it !

EL is a "has been" .. !
BUT .. my cheap DSL still works real well and I plan to keep them as long as possible. Heck, my only alternatives are Charter [and they are bankrupt] or AT&T [at 768Kbps vs. 1.5 meg]
--
Some people hear their own inner voices with great clearness and they live by what they hear. Such people become crazy but they become legend.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·AT&T Yahoo
·AT&T DSL Service
·Cox HSI

If the TA1996 Act had been enforced

Earthlink would likely be a big National Broadband ISP now and in great shape. They were good back in the day.

However, that didn't happen. In effect, Earthlink has been regulated, legislated and blocked from having a future.

They are doomed pretty much. It's just a matter of time.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
Mele20
Premium
join:2001-06-05
Hilo, HI

So what if you need a landline for this deal?

We have Earthlink in Hawaii via TW cable. It's cheaper than RR. As for needing a landline to get Earthlink's dialup so what? In Hawaii you have to have a landline as TW's phone service has NO backup and never will. It is not Carrier Class phone service. I don't know about you but I care about the health of my family and about having carrier class phone service...not Mickey Mouse TW phone service. So, for me, if I wanted Earthlink's cheap dialup that is exactly what I would get. As for cell phone replacing a landline...forget that also as I live in a concrete building in the rainiest city in the nation. I'd just love to have to go stand in the rain to place a phone call especially if it was for technical support for my desktop computer and I was downstairs in the front of the building in the rain. How lovely. So, don't go assuming everyone is ditching a Carrier Class landline for very inferior substitute service. Geeez.
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable

Re: So what if you need a landline for this deal?

Carrier Class landlines? What about those areas that are going to Fiber and the battery goes dead?

Also you are free to put your EMTA on an UPS system. The local nodes DO have power and have battery backups. They just do NOT provide the batteries. They are available for purchase though.

NSA_CIA

@charter.com

said by Mele20 See Profile :

you have to have a landline as TW's phone service has NO backup and never will.
What do you mean by "TW's phone service has NO backup"? Do you mean a fall back service in case it goes down? If so my Verizon landline and AT&T cell phone don't have that either....

If you mean power backup, both my Charter AND TWC phone service have it, are considered "Carrier Class", and work fine during power outages. Nice thing is neither my internet or TV service go down either during power outages, as long as my UPS and/or generator for MY equipment are running.

Sorry your area seems kinda backwoods and hasn't gotten the upgrades many of us mainlands have...

INsano

@clearwire-dns.net

Earthlink

Only yesterday I had to take a woman's e-mail at work. Something@earthlink.net. I asked her, "Really? You have earthlink?"

anonamously

@pacbell.net

earthlink

I have earthlink high speed dsl, and my theory is, "as long as it works" which it does.

3 members of the family have at&t and it is constantly disconnecting, and my brother has cable internet, and although his doesnt d/c, it gets really really really slow at times..

so I still have earthlink. it is ALWAYS on, always fast, where I live it is the same cost as cable, and I dont have to deal with any of the crap.
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