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Embarq Implements DNS Redirection
Though the opt-out mechanism doesn't work properly...
by Karl Bode Wednesday 02-Jan-2008 tags: dsl · business · networking
DNS Redirection services generate additional revenue off of mistyped URLs -- sending wayward surfers and their butterfingers to an ISP-run portal (with ads), instead of a traditional page not found error site. Embarq is the latest to employ the technology, after Cox, Earthlink Charter, Verizon, RCN, Time Warner Cable and Insight Communications all started using DNS Redirection in the last year.
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These services annoy more technically proficient users who complain DNS redirection breaks tools that rely on a "clean" page not found response. While most implementations allow users to opt-out of the service, our resident Embarq users say their opt-out process currently doesn't work very well. One user claims you'll be opted out for only as long as your IP lease lasts.

"We have a DSL business account with Embarq, all static IPs, and three causes for concern regarding this new feature," says another. "The nxdomain domain service was a surprise to us, opt-in by default, an opt-out feature that doesn't seem to work, and tech support rep at Embarq who was unfamiliar with the service."

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LoRo

join:2006-10-10
Stanwood, WA

OpenDNS Project

Another reason to use the OpenDNS project. No issues on my embarq.
FatalSw1tch

join:2004-03-12
Ashland, MA

Re: OpenDNS Project

Yep

frankenfeet
934 is 10-8
Premium
join:2001-10-14
Smiths Grove, KY

Re: OpenDNS Project

OpenDNS does the same thing. They also show adds through mistypes web addresses. That's how they make money.

»www.opendns.com/how/free/how-can···be-free/
--
ƒ ℜ λ η κ ε ℵ ƒ € ∃ †
tyscoj3

join:2002-06-17
Fort Pierce, FL

Re: OpenDNS Project

Yes, but you have control over this feature and can turn it off

quote:
Enable typo correction

When OpenDNS receives a request to resolve a domain which does not exist (NXDOMAIN), we first attempt to correct any known typos and resolve the domain again. If that fails, we use the request as a search term on OpenDNS Guide to help you get back on your way.

If you're trying to resolve an internal address (VPN, printer, local network address), add the domain(s) to your typo exceptions list. You'll get the benefits of typo correction and still handle any local resolution locally.

Features that will not work without typo correction enabled: shortcuts, adult site blocking, custom image, custom message.

SkellBasher
Yes Sorto, I'll take my Prozac

join:2000-10-22
Niagara Falls, NY

1 edit
Only took 12 minutes for the OpenDNS comment to come out.

Someday people will learn that OpenDNS' business RELIES on the very same DNS redirection that's considered so evil when the ISP does it.

Cabal
Premium
join:2007-01-21
Austin, TX
Reviews:
·Suddenlink
said by LoRo:

Another reason to use the OpenDNS project. No issues on my embarq.
That's great, except that the complaint is due to a lack of a proper nxdomain response. You don't get one from OpenDNS, either (even after turning off as many options as you can in settings).
--
Interested in open source engine management for your Subaru?

SkyBlue9

join:2007-03-31

Re: OpenDNS Project

said by Cabal:

said by LoRo:

Another reason to use the OpenDNS project. No issues on my embarq.
That's great, except that the complaint is due to a lack of a proper nxdomain response. You don't get one from OpenDNS, either (even after turning off as many options as you can in settings).
Open DNS is slow to many using it. My isp's are faster.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
said by LoRo:

Another reason to use the OpenDNS project. No issues on my embarq.
NEWSFLASH!!!!!!!!!
opendns ALSO has redirection.
4.2.2.1
4.2.2.2 FTW!
--
You can never be too rich, too thin or have too much Bandwidth
BIGHUSKER

join:2002-01-20
Minneapolis, MN

Re: OpenDNS Project

haha, I love those DNS servers. They have been around forever....I worked with a guy who had been using them since the late 90's.

wifi4milez
Big Russ, 1918 to 2008. Rest in Peace

join:2004-08-07
New York, NY

Yawn

All the providers will be doing this if they arent already. I really dont see what the big deal is here. Its nothing new, and yet its a rallying point for some on this website. As has been mentioned (each time this comes up) there are alternative DNS options out there, so if this really bothers you dont use your ISP's DNS service.
--
с новым годом!
wvcaver
Premium
join:2005-04-17
Millersburg, OH

Re: Yawn

Well said !

MooJohn

join:2005-12-18
Milledgeville, GA

Let's See Where You Stand When...

When ISPs next decide to redirect you to an advertisement before allowing you to continue to the valid URL you typed -- for each URL you visit. After all, that won't keep anything from working either -- you'll just be a little inconvenienced every time you visit a new site.

What if they forced you to visit their portal site before you could browse anywhere else?

It's slippery slope when you start mucking with networking standards just to make a buck. ISPs need to realize that they are just "dumb pipes" and work to do that job well.
--
John M - Cranky network guy

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Let's See Where You Stand When...

Yup - thats where the Internet becomes a useless piece of spam (already on its way there).
It would be 'nicer' if there was a 'real' web interface for this, and you could say 'opt-in' for cheaper Internet service (profiled) with spam filled/redirected Internet service, and a 'real' Internet. Wait... they do have something like that - its their 'business class' Internet.
If these ISP's start implementing their zone finder service on business class Internet service, then they'll be losing customers VERY fast.
--
Canada = Hollywood North
frost203

join:2005-09-17

Re: Let's See Where You Stand When...

Well maybe if business class service isn't redirected as well then just using those dns servers might be a choice or work around that people can simply use.
cornelius785

join:2006-10-26
Worcester, MA

assumed opt-in

seems like a lot of companies just assume that everyone they serve will opt-in for their new 'great' feature, it seems like this applies to more than just dns redirection services. i'm guess for the most part, most users won't care at all and pass it off as nothing, but for those few that a bit more familiar with the internet, dns-redirection is annoyance. if i get one of those pages, i'd be annoyed, but i could be a while before i get annoyed enough to get rid of it.

if they are going to do this dns redirection stuff, they should ask paying customer if they want this 'feature'. maybe something in the monthly bill, a forced one time redirect to a opt-in/opt-out page, email message with link, and so on. they should make it easy to turn on or off the feature without having to repeat the process multiple times.

i'm also getting the feeling this is just one more way to use the customer to generate a little bit more income. i've got a crazy idea, maybe they should share the income they make from these dns redirection pages, then again, maybe i should put the crack pipe down too.

givememycut

@bigtelecom.ru

Re: assumed opt-in

I was about to ask, as *paying* customers, where *our* cut of the profit was.

I'm not a "crack-head" and have never used crack, but that comment "maybe i should put the crack pipe down too", caused me to spit beer, I mean coke-a-cola all over my keyboard.
To play devil's advocate, consider the end result of a customer getting redirected to something like this versus a squatted 3rd party domain. Sure they're going to get advertisements here, but hopefully this will help somewhat lower the chances of random spyware and virus infections. I'd consider that a small benefit to the average consumer as well as the ISP.

pfak
Bow before me for I am root
Premium
join:2002-12-29
Vancouver, BC

Re: assumed opt-in

What stops them from being redirected to a squatters domain?
frost203

join:2005-09-17

Re: assumed opt-in

said by pfak:

What stops them from being redirected to a squatters domain?
Really... doesn't ISP redirection at this moment only work for unregistered domain? Not like OpenDNs which you can choose to block known spyware sites.
kd6cae
P2p Shouldn't Be A Crime

join:2001-08-27
Palmdale, CA
Reviews:
·Vitelity VOIP
·AT&T U-Verse

where is Cox doing DNS redirection?

I'm visiting friends on Cox cable San diego, and they're not doing DNS redirection, and neither is Cox Oklahoma DNS servers. I use Speakeasy DNS at home as well as the university of California at Riverside's DNS server. Works well. If many of these major ISP's insist on doing DNS redirection, then what DNS servers can we use besides the one's I mentioned? Has anyone compiled a list of known good DNS servers to use besides openDNS or level3's? Many DNS server's only allow you to query them if they host the domain you're querying.
rradina

join:2000-08-08
Chesterfield, MO

Bypass your ISP...

Just punt your ISP's DNS servers and run your own. Not only will this eliminate your ISP's redirection schemes, it may be faster at resolving names.

Linux users probably already know how to do this. If you're a Windows user, try TreeWalk DNS.

»ntcanuck.com/

Here is a FAQ describing what TreeWalk is, what it does and how it can be used:

»ntcanuck.com/faq.htm#a-what_is_tw

snipper_cr
Premium
join:2002-01-22
Wheaton, IL

::Cough::

::cough cough VeriSign cough cough::

gatorkram
KaBOOM Baby
Premium
join:2002-07-22
Winterville, NC
kudos:2
Reviews:
·Suddenlink

Yeah yeah..

If you are savvy enough to complain about ISP DNS issues, you are savvy enough to know how to get around them, or otherwise deal with them in a manner that makes you happy.

If not, find a friend who is, and use their dns servers..

As long as the root servers don't do this, which I highly doubt they ever would, there really is no issue...

Sooner or later, much like ISPs have crappy USENET support, people will be paying for better DNS servers too..
--
Give me bandwidth or give me death!
»/testhistory/661871/4f240

pfak
Bow before me for I am root
Premium
join:2002-12-29
Vancouver, BC

Re: Yeah yeah..

Apparently you're not familiar with Verisign's efforts back in 2003 -

»www.icann.org/topics/wildcard-history.html

furlonium
Computer Over? Virus equals Very Yes?

join:2002-05-08
Bethlehem, PA

Oops

www.xx.com is a porn site.

haha! Well not so much a porn site as it is some sort of generic portal to porn sites.

mb

join:2000-07-23
Washington, NJ

1 edit

Verizon Online

For what it's worth, Verizon provides alternate DNS servers to hardcode into your configuration if you desire to opt out. It works well but the procedure involved is rather well hidden.
mikenolan7
Premium
join:2005-06-07
Torrance, CA

Other Choices?

If everyone runs their own DNS server, then everyone is sending requests to the root servers, which would probably become a problem if very widespread. If you didn't want to use your ISP's servers, or OpenDNS, are there other options for public access DNS servers, without any redirection?
frost203

join:2005-09-17

Re: Other Choices?

said by mikenolan7:

If everyone runs their own DNS server, then everyone is sending requests to the root servers, which would probably become a problem if very widespread.
I agree that if EVERYONE ran their own dns server it could potentially create excess traffic to root servers. That was the point to having ISP based servers, that way some of the redundant dns traffic would remain on the local ISP network and not transverse to internet query. AT present I run my own internal caching DNS Server which points to my ISP's DNS server, i have always noticed a slight lag when directly querying root servers.

Rogue Wolf
Ate Your Homework, And Framed The Dog

join:2003-08-12
Troy, NY

Mommy, why does the computer screen say bad words?

Would you look at those third and fifth suggested links? I wonder if the ISP could be held responsible if one of their "Related Searches" ended up getting computers infected.
--
I have learned to ignore such naysayers, when... quelling... them... hm?... was out of the question.

Jafo232
You Can't Spell Democrat Without Rat.
Premium
join:2002-10-17
Boonville, NY

Sheesh, run bind already..

Take your old PC that is sitting around collecting dust, install Linux on it with bind, close all other ports cept DNS, put it on your LAN, assign it a static IP, and bingo, you have a new DNS server..

Christ, you could probably do that with an old Commodore 64 if you wanted to.
--
Custom PHP/Perl Development. Vbulletin And Wordpress Mods Too!
cghh

join:2001-01-15
Milpitas, CA

User-specified mis-typing tools disabled

I would think that little companies like Google who have their own URL mis-typing browser plugins would be rather upset at the ISPs for taking away their business. Note that this ISP re mis-direction preempts any such functionality that the user may want to install in their browser.
raye
Premium
join:2000-08-14
Orange, CA
Reviews:
·RoadRunner Cable

Sadly, this has/will become the rule

How many times has one mistyped a web page only to be redirected to a spam/spyware/malware site hosted by some IP block in Russia?

I can think of other ways to solve this problem (like redirecting users to a 404 not found); however at $40-50/month these folks see a potential for more money via advertising. Embarq, like the others see the Internet as a one-way advertsing stream instead of the 2-way commuications medium it is continuing to evolve into.

Run your own caching DNS server. Nor hard at all to set up; some routers may already have them. It is perfectly legal so long as you do not advestise it out for others to use.

rsmith7
Premium
join:2003-03-11
San Diego, CA

OPEN DNS

I can't agree more to use OPEN DNS. It allows you the ability to filter out things that maybe you do not what you kid to access. Plus you can get your stats from the site, for those who care.

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