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story category FCC Boss Calls Comcast Traffic Shaping 'Troubling'
Wants to 'wrap up' the network-management issue by June
(old news - 03:00PM Saturday Mar 08 2008)
tags: fcc · business · net-neutrality · Comcast
Tipped by Karl Bode See Profile
After denying that there would be a network neutrality conference held at Stanford, FCC Chief Kevin Martin went on to hold that event. At that hearing, he claimed to be “troubled” by Comcast’s traffic-shaping policies.
"One of the most important and one of the most troubling aspects of the complaints in front of us is that at first the network operator denied that they were engaged in this kind of a practice publicly," Martin told conference attendees.
The FCC is currently investigating Comcast's throttling of upstream P2P traffic. As we made clear after watching the recent hearing in Harvard, it's pretty clear that if Martin does anything at all, it will be to fine Comcast simply for not being honest. Although he didn’t say specifically how or when he wants to resolve the Comcast issue, Martin did announce that he would like to “wrap up the FCC's consideration of network-management complaints by June” of this year.

Related:
  1. NY Attorney General Investigating Comcast
  2. FCC Boss Not So Impressed With Comcast News
  3. FCC Net Neutrality Meeting at Stanford Today
  4. FCC's Martin: No Net Neutrality Laws Needed
  5. FCC Crackdown on Comcast Doesn’t Even Include Fine
  6. FCC Majority Plans To Punish Comcast For Throttling
  7. Small MSOs May Get Relief From Must Carry Rule
  8. FCC Finally Issues Comcast Throttling Order
Forums » FCC Boss Calls Comcast Traffic Shaping 'Troubling'
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MysticGogeta
The Robot Devil
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·Comcast

Well one good thing about Mr. Teleco

He will find a way to put Comcast down anyway possible and fining them for a legit reason seems the best move currently. I hope he forces them to take the sandvine equipment off. It's a real slap in the face to customers that they can't provide the bandwith so they cut corners to save money.
--
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ComcastFTW

@comcast.net

Re: Well one good thing about Mr. Teleco

Yeah let's just fine them so they can pass the cost onto the customer. I'm sure that will show them.

MysticGogeta
The Robot Devil
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Re: Well one good thing about Mr. Teleco

Or pass a bill baning any kind of traffic shaping that would be for the best.
--
Team Discovery-Join the fight
patcat88

join:2002-04-05
Jamaica, NY

Re: Well one good thing about Mr. Teleco

Not happening, how do you separate throttling from blocking SPAM legally?

funchords
Robb
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Re: Well one good thing about Mr. Teleco

Throttling and spam blocking are very different.

Throttling is a network-layer activity. You are interfering with the TCP/IP behavior, often using secret methods. Even if it is well disclosed, most U.S. customers do not have sufficient choices among broadband providers to choose between those who throttle and those who do not.

Blocking spam is an mail server or mail application-level activity. (I'll use mail as my example, but the applies to IM, VOIP, P2P, and etc.) There is no lack of competion among mail providers. Unlike broadband ISPs, consumers are free and able to compare many mail providers in healthy competition with one another, choosing one that performs the job to their satisfaction.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
"We don't throttle any traffic," -Charlie Douglas, Comcast spokesman, on this report.

funchords
Robb
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said by ComcastFTW :

Yeah let's just fine them so they can pass the cost onto the customer. I'm sure that will show them.
Of course, you're right about that. But there is one more factor, and that's the stockholder.

One thing about Comcast's stockholders, many are ready to turn Brian Roberts into a human cannonball. So far, he's been able to fend off the attacks, but it is clear that patience is wearing thin.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
"We don't throttle any traffic," -Charlie Douglas, Comcast spokesman, on this report.

ComcastFTW

@comcast.net

Re: Well one good thing about Mr. Teleco

funchords: I really hope you are right about the stockholders being upset with him, he has done more to tarnish this company in one year then in the last 5 years combined.
axus

join:2001-06-18
Washington, DC

Re: Well one good thing about Mr. Teleco

Actually, they were really tarnished in my eyes with their poor service in Montgomery County, Maryland some 5 years ago. The packet forging is pretty bad though.

funchords
Robb
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Investors call Brian Roberts' tenure a "Comcastrophe"

said by ComcastFTW :

funchords: I really hope you are right about the stockholders being upset with him, he has done more to tarnish this company in one year then in the last 5 years combined.
1. »Comcast Issues Blanket Response to Concerned Investors

2. »blogs.computerworld.com/comcasts···d_pickle

3. »www.philly.com/philly/business/2···urt.html

Yeah, investors are angry -- the salve for angry investors is returning either higher stock prices or dividends.

Investors aren't believing a word of what Comcast has to say. They could announce a contract tomorrow to wire even room in Heaven for Triple-Play, and the stock price won't react because credibility is so low.

Dividends -- profit paid out to investors -- cannot lie. Cash on the barrelhead is always credible.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
"We don't throttle any traffic," -Charlie Douglas, Comcast spokesman, on this report.

ComcastFTW

@comcast.net

Re: Investors call Brian Roberts' tenure a "Comcastrophe"

Thanks for the links, they are very telling, I am more optimistic that they may tell him to kick rocks.

This quote from the second link pretty much explains why they decided to go with the Sandvine approach instead of building up the infrastructure.

quote:
Comcast is feeling the pressure. Its traditional business is shrinking. It lost 94,000 cable subscribers last year. It did gain 331,000 new high-speed Internet customers in 2007, but the rate of growth has been declining, slowing by about one third over the previous year. That's probably one reason why investors aren't so hot on seeing more money poured into broadband infrastructure capital projects. Comcast continues to mine revenues from its existing broadband infrastructure by stealing away teleco customers with its digital telephone services, but the company does not appear to be interested in pushing basic broadband infrastructure deeper into rural areas, and efforts to provide higher speed Internet services in metro areas aren't exactly surging ahead.
Corydon
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Read the links you posted. Institutional investors could care less about BT, P2P or throttling. Most only care about customer service insofar as it impacts the bottom line.
"Cable investors have complained about expensive upgrades sapping free cash flow..."
They want a return on their investment. They are concerned that Comcast is spending too much on their infrastructure, not too little. They want that money to go to them (in the form of stock buybacks and dividends), not to improving the service.

The institutional investors are not your allies in the fight against P2P throttling. On the contrary, they are probably your biggest enemy.

funchords
Robb
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edit:
March 10th, @07:51PM

Re: Investors call Brian Roberts' tenure a "Comcastrophe"

said by Corydon See Profile :

The institutional investors are not your allies in the fight against P2P throttling. On the contrary, they are probably your biggest enemy.
Wow, you would have nailed me with that except for the fact that I never said that they were allies. (And my fight has less to do with P2P as it does with Network Neutrality.)

I invite you to step back to THIS MESSAGE and its replies. You will see that I never claimed their support.

But now that you bring it up -- allow me to explore an interesting side-street with you.

That said, most investors (and especially Institutional Investors, which you are also somehow arguing over although I never mentioned them) buy a stock like Comcast because it's a growth stock with a wide diversity of products and services. When they buy such a stock, a dividend or a buyback is not expected. They expect to make their money on price appreciation.

For whatever reason (and I have some biggies in mind), investors now see that growth is not coming. So they have two ways to get some of their money back:

1. Ask for cash (dividends). Cash is great because it is its own proof. Cash doesn't care what the talking heads say about why the stock is going to surge.

2. Ask company to repurchase stock. Buybacks are good because the company itself is snapping up stock, which leaves less stock available for buying on the market. As you know, the price of anything (even stock) rises with scarcity.

But the buyer should beware. Dividends and buybacks aren't nearly as good if we're just replacing one cash-generating device (buying back stocks) with another (selling new debt or hanging on to old debt). Comcast is about $30 billion in debt, so where does the cash for the stock buyback or dividends come from? Answer: When there is debt present, it doesn't matter. Just like your household checkbook, you either slow-pay Visa to buy that new Blu-Ray player or you charge it onto your Visa and pay for it later (plus interest).

The one thing consumers and stockholders want the most is truthful information. Enron, Global Crossing, Adelphia, MCI, and others -- these scandals changed everything. The truth is not only required, but in the world of investors it is compelled under the threat of jail. And lately, Comcast's truth has been called into question.

So where's the Sarbanes Oxley for broadband consumers? There isn't one. It only applies to honesty with investors and company economic data. However, in so much as the company was selling 6 Mbps/384 Kbps unfettered connections to the internet (e.g. it's key item of value in inventory), and they continued to sell accounts it even in areas where the network was so congested that it had to cheat some customers by secretly interfering with their connections using Sandvine, and then provided false information as they publicly denied the entire affair -- I'm left to wonder what elements are missing that keeps the government or investors from pressing for a SOX investigation?

So, there you have it. The link between P2P "bandwidth hogs" and investors. Both groups were lied to, and as a result, both groups were cheated. Not friends, but strange bedfellows.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
"We don't throttle any traffic," -Charlie Douglas, Comcast spokesman, on this report.

Dominokat
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edit:
March 8th, @09:45PM

What would he say if this was Verizon or AT&T???

"There is no need to concern ourselves over this. There is no indication of wrong doing."
--
"If you obey all the rules, you miss all the fun"

funchords
Robb
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Re: Well one good thing about Mr. Teleco

said by Dominokat See Profile :

What would he say if this was Verizon or AT&T???

"There is no need to concern ourselves over this. There is no indication of wrong doing."
He did talk about Verizon Wireless and the NARAL short code in the same speech. He did give the matter a pass -- not because he thought VZ should have been allowed to deny NARAL the code, but because management stepped up very quickly, admitted that VZ made a mistake, and corrected it.

I'm neither friend nor foe to VZ, but I find it hard to disagree with Kevin Martin's position.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
"We don't throttle any traffic," -Charlie Douglas, Comcast spokesman, on this report.

Dominokat
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Re: Well one good thing about Mr. Teleco

You are talking about Verizon Wireless. I am talking about their FIOS and DSL. As well as AT&Ts HSI.

(Wireless is another issue)

Would Verizon and AT&T be treated the same as Comcast is being treated?

I doubt it.
--
"If you obey all the rules, you miss all the fun"
axus

join:2001-06-18
Washington, DC

Re: Well one good thing about Mr. Teleco

I think you're right, this guy has a history of anti-cable and pro-telco. But, the facts are that Comcast is really doing this, and DSL has not. Or not on a big enough scale to get caught.

RadioDoc
Sortofadog
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Anyone will tell you I'm not a fan of ol' Kev, but he is correctly more troubled by Comcast lying about it than doing it, and that will get you in more trouble with the FCC than any rule violation.
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major marco
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Steaming Pile

it's pretty clear that if Martin does anything at all, it will be to fine Comcast simply for not being honest.
Yes, that is precisely what the situation dictates. We really need some piddling fine to keep ISPs honest. That way those that throttle/block internet traffic can just thumb their noses at the law because they have a get out of jail free card and mountains of money to pay off the judge.
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The Toll

Let's Go Flyers!

newview
Ex .. Ex .. Exactly
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·Vonage

Comcast fine for lying?

quote:
. . . it's pretty clear that if Martin does anything at all, it will be to fine Comcast simply for not being honest.
How about all the other times they've lied? Comcast's first inclination when caught doing wrong is to lie about it, then continue lying about it until it's proven. Hmmm . . . sounds like what a criminal does.
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Ö¿Ö
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Necronomikro

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Re: Comcast fine for lying?

said by newview See Profile :

quote:
. . . it's pretty clear that if Martin does anything at all, it will be to fine Comcast simply for not being honest.
How about all the other times they've lied? Comcast's first inclination when caught doing wrong is to lie about it, then continue lying about it until it's proven. Hmmm . . . sounds like what a criminal does.
Small correction: continue lying about it, even when proven by customers, and only stop whenever the government confronts them about the lying and the original issue.

dvd536
as Mr. Pink as they come
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Fines

And just where do you think the money comes from to pay the fine? yep! bullshit fees on YOUR BILL!
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tschmidt
Premium,MVM
join:2000-11-12
Milford, NH

Re: Fines

Since fines are considered a normal business expense by the IRS taxpayers actually wind up paying most of the bill.

That said what other mechanism do you propose to compel companies to play by the rules?

/tom

S_engineer

join:2007-05-16
Chicago, IL

Re: Fines

said by tschmidt See Profile :

That said what other mechanism do you propose to compel companies to play by the rules?

/tom
The IRS has ways to make a companies business practices very painful. Furthermore, extend that practice into their personal finances....or maybe the death sentence!

gaforces
United We Stand, Divided We Fall

join:2002-04-07
Santa Cruz, CA
If the FCC would stick to it's stated policy and rule against them for blocking, that would open the way for the company's and customer's affected by the blocking to receive damage awards.
--
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en102
Canadian, eh?

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·RoadRunner Cable
·DSL EXTREME
·DSL EXTREME

In a 'true' open market with competition, their rates would go up, and customers would leave to go to a competitor (eg. AT&T/Verizon)

Since there isn't any 'real' competition, rates will go up for Comcast, and their competitors will raise rates as well, and make more profits.
--
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patcat88

join:2002-04-05
Jamaica, NY

Perhaps its better to have the fines be a % of that years's dividends, after all, don't the stock holders "own" the company? If the stockholders loose money, its going to be time for a good old fashioned roasting.

Chaoswar
Premium
join:2002-09-23
Melrose Park, IL

they will just pass the buck...

Most companies look at these fines simply as the "cost to do business". Besides the consumer will end up eating any fines that are levied against Comcast.

newview
Ex .. Ex .. Exactly
Premium
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Parsonsburg, MD
·Vonage

Re: they will just pass the buck...

said by Chaoswar See Profile :

Most companies look at these fines simply as the "cost to do business".
I think the fine should so large that Comcast will have no option but to contest it. The resulting PUBLIC microscope will reveal just how nefarious this company really is.
--

Ö¿Ö
The Rules of Spam | Maryland's Newest Anti-Spam Law
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ross

join:2000-08-16
·Digizip

What ^$#@*^% meeting at Stanford...

That lying sack of shit said he wasn't holding no stinking meeting at Stanford. Which meeting I had planned on attending to witness the buffoonery of our Telco-puppet FCC chairman firsthand. I am sorely disappointed that I missed the meeting that wasn't going to be held...

TK Junk Mail
Go ahead, make my day
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edit:
March 8th, @04:00PM

Re: What ^$#@*^% meeting at Stanford...

said by ross See Profile :

That lying sack of shit said he wasn't holding no stinking meeting at Stanford. Which meeting I had planned on attending to witness the buffoonery of our Telco-puppet FCC chairman firsthand. I am sorely disappointed that I missed the meeting that wasn't going to be held...
It wasn't a hearing. It was nothing but a speech given by Martin where he dumped on Comcast yet again. You didn't miss anything.
»money.cnn.com/news/newsfeeds/art···UNE5.htm
»www.internetnews.com/government/···lity.htm

Cable(including Comcast) is fighting back against Martin in the same court, where they have won before:»www.multichannel.com/article/CA6···topstory

NCTA challenge to FCC rule giving cities 90 days to act on phone company video service applications
Where: 6th U.S. Circuit Court of Appeals

NCTA challenge to FCC rule restricting use of information on digital phone customers
Where: U.S. Court of Appeals for the D.C. Circuit

NCTA challenge to FCC rule on access to cable wiring behind Sheetrock
Where: U.S. Court of Appeals for the D.C. Circuit

NCTA challenge to FCC rule abrogating contracts with multiple dwelling unit owners
Where: U.S. Court of Appeals for the D.C. Circuit

Comcast, Cablevision challenge to FCC program access rules
Where: U.S. Court of Appeals for the D.C. Circuit

Comcast challenge to FCC set-top box waiver denial
Where: U.S. Court of Appeals for the D.C. Circuit

C-SPAN, Discovery challenge to FCC’s dual must-carry Rules
Where: U.S. Court of Appeals for the D.C. Circuit
And more lawsuits coming down the pike:
Six national programmers, including C-SPAN and Discovery Communications, want to overturn rules that require cable operators to transmit “must-carry” local TV stations in both analog and digital formats for a period of three years, beginning in February 2009.

Comcast and Cablevision Systems want to reverse the FCC’s decision to extend federal program access rules for five years, through 2012. The rules require cable operators to sell their satellite-delivered networks to rival pay TV providers.

Comcast is just a few weeks away from filing a suit intended to overturn the FCC’s order last December that banned a cable operator from serving more than 30% of pay-TV subscribers nationally, effectively stopping Comcast from making a big cable acquisition.
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telcolackey
The Truth? You can't handle the truth

join:2007-04-06
Death Valley, CA

Re: What ^$#@*^% meeting at Stanford...

What did Shakespeare say? First we must.... something about lawyers....
--
"Believe only half of what you see and nothing that you hear." - Dinah Craik

gaforces
United We Stand, Divided We Fall

join:2002-04-07
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He's a sly one he is ... I can't fault him for learning from his mistakes
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funchords
Robb
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Re: What ^$#@*^% meeting at Stanford...

Chairman Martin cannot hold a hearing without the participation of the other Commission members. However, they were not in attendance.

He spoke on many topics, not just Comcast.

With respect, I think this is one rare time where Kathryn's interpretation is simply mistaken.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
"We don't throttle any traffic," -Charlie Douglas, Comcast spokesman, on this report.

FartinMartin

@comcast.net


from:
battleop See Profile

Kick 'em to the curb!

Comcast clearly states no home servers on their residential accounts. RTF TOS before singing up.

If you don't like Comcast's server restrictions, get DSL.
If you can't get DSL, get a telco T1.
If a T1 isn't fast enough for you, get a T3.

In any case, get the right tool for the job.

A web host might be an option but I suspect they won't allow hosting pirated material on their servers either.

See 12 replies to this post

ptrowski
Got Helix?
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Putnam, CT
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Most likely nothing will happen...

But he said it best here-

"The FCC hasn't said whether [broadband providers] can have a fast lane versus a slow lane," said Martin. "The Commission hasn't spoken to that. To the extent you are asserting network management as a defense against the four principles, all the applications have to be treated the same, or it's truly not about network management but about arbitrary blocking."

tschmidt
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join:2000-11-12
Milford, NH
·Verizon Online DSL

Network Neutrality vs transparent transport

I think this has less to do with Network Neutrality then violating accepted Internet technical standards and then lying about it.

To my knowledge all residential ISP prohibit running servers. This is done for technical and business reasons. If a customer is running a server ISP is well within its TOS to disconnect that customer. Comcast choose not to do that. Rather analyzed customer traffic and spoofed packets for traffic it assumed was P2P causing session to prematurely terminate. This affected both customers uploading data (in possible TOS violation) and downloading (well within the TOS).

Notion of network neutrality does not prohibit ISPs from offering different levels of service. Rather it encompasses notion of transparency. ISP provides a service and has no business interest in the nature of the bits it carries. Its only interest is transporting information to and from its customers and how that traffic affects the ISP’s network.

/tom

See 12 replies to this post

Titus Pullo
I came, I saw, I slept

join:2004-06-26
·Embarq

These Government goofballs

crack me up.

They're always finding something "troubling." This is often followed or preceded by a state of being "concerned."

If sh*t really hits the fan, we hear the dreaded "disturbed," which, when you think about it, speaks more to their state of mind than how they feel

Of course, all this hand wringing takes place "at the end of the day" and "when all is said and done," and is, obviously, "the bottom line" and "the fact of the matter," when nothing could be further from the truth when a political tool opens his or her mouth.

Idiots
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Robb
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Re: These Government goofballs

You're learning the New Speak, Titus -- keep it up!!

The one word to watch for is "unacceptable." That's the death sentence in New Speak. It's the word we use immediately before we launch missiles and fighters.

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Robb
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edit:
March 8th, @08:07PM

HEY FCC! Disclosure is Meaningless without Competition

Yeah, I'd like to see Comcast get its mouth washed out with soap for fibbing.

However, what about its injecting forged packets both onto its consumers as well as the Internet? Denials or disclosures aside, this was a wrongful and nefarious act. I find it beyond coincidental that as Comcast ramped its own OnDemand offering, it discriminated against the most popular and efficient Video-over-IP protocol on the Internet.

Chairman Martin, what you just said -- in effect -- is that an MSO can violate the FCC's Net Neutrality Policy Statement as long as they admit it when they are finally caught. At the very most, you're saying that as long as they disclose it, then Network Neutrality does not matter.

No, Mr. Chairman, it does NOT work like that. Disclosure enables a consumer to evaluate different offerings in a competitive marketplace. MOST BROADBAND CONSUMERS ARE NOT SERVED IN A COMPETITIVE MARKETPLACE.

Take dial-up service. There are approximately one "kajillion" different competitors and packages available to anyone who can get PSTN service. Some of these dial-up ISPs offer non-neutral filtering and acceleration (prioritization, in effect) as ADVERTISED features. THIS IS PERFECTLY FINE when the marketplace is so flush with choices!!

Personally, I'm thrilled that you see the lie as unacceptable. The biggest Cable MSO (and let's face it, the CATV-Industry itself as Comcast is the controlling force of the NCTA and Cablelabs) did not just lie, nor did they simply fail to disclose. They broke Network Neutrality assurances made to the Commission only a year before.

The members of the NCTA convinced the FCC that a simple policy statement would be sufficient to protect network neutrality. They promised to abide by it. ONLY ONE YEAR after Comcast testified, promised, assured, and crossed-their-heart-and-hoped-to-die about having no plans to discriminate against or throttle any traffic, they fielded the Sandvine technology that does exactly that.

I'm a Libertarian -- about as anti-regulation as you can get. Even in the light of Comcast's despicable acts, I've suggested that the FCC create only those rules necessary to take on the U.S. enforcement role the established normative standards as determined by accepted engineering bodies such as the IETF, IEEE, and ITU.

SO, LET'S SEE SOME TESTICULAR FORTITUDE. If Comcast has demonstrated anything, it's that they cannot be trusted. They've left you no choice but to:

1. WITHOUT DELAY, STOP THE COMCAST INTERFERENCE THAT IS STILL CONTINUING TODAY. At the same time, announce to other MSOs that you will be reviewing their own 2005 statements concerning Network Neutrality, and whether or not they adhered to it, and whether they are currently violating it. In effect, put them on notice that the commission's injunction against continued interference applies immediately to other wireline* CATV and TELCO ISPS as well.

2. By June 30th, financially punish Comcast for their past and current behavior based on the precedence you established in the Vonage blocking case. Likewise, establish a plan to conduct an investiation involving the statements, assurances, and subsequent behavior of the ISPs involved in establishing the 2005 FCC Network Neutrality Policy Statement.

3. The Comcast incident (as well as any other MSOs doing the same thing, such as Cox) illustrates that the Network Neutrality policy described by the four pillars of the 2005 Statement need to be converted into permanent rules. These should be applied to wireline* CATV/TELCO ISPs. These rules should be established and effective by the end of June.

(*Pending further impact study, exceptions should be made for non-wireline ISPs such as WISPs, Satellite ISPs, or other current and future technologies that do not have the same inherent conflicts of interest or barriers to competition as CATV and TELCOS do with Video or Voice over Broadband. The exceptions should only apply if the provider clearly discloses the discrimination and does not violate established technical standards when conducting such discrimination.)

Sincerely,

Robb Topolski
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
"We don't throttle any traffic," -Charlie Douglas, Comcast spokesman, on this report.

ARGONAUT
got ping?

join:2006-01-24
New Albany, IN

So,

So, That free and legal NIN cd that couldn't be download or uploaded could be considered a (DOS) denial of service attack from Comcast?
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Rick
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join:2001-02-06
Waterbury, CT
clubs:

FCC's Martin says..

"One of the most important and one of the most troubling aspects of the complaints in front of us is that at first the network operator denied that they were engaged in this kind of a practice publicly," Martin told conference attendees."

While I'll stand corrected if someone can point me to an actual link to where Comcast ever said that...my recollection is that they never said that at all.

What Comcast DID do was to deny blocking access to any websites or applications. We can debate terminology here all day but blocking and throttling or traffic shaping are worlds away from each other.

BLOCKING..is preventing someone from doing something. From having access to something. From denying them the RIGHT to do something. BLOCKING..can be a very ugly thing indeed.

Throttling..or traffic shaping..which I believe Comcast has ALWAYS maintained they do and have the right to do..at least in the TOS that I read when signing up with them..gives them the right to reasonably maintain and protect their network..
for the benefit of all their users.

If a p2p user is going to come along and continually saturate the upstream on this type of a network..they are going to dramatically impact the service for others.
This is a shared network..paid for by all their subscribers..and everyone has a right to their fair share use of it. As a society we have rules and regulations that help regulate and control our movements in many ways..in much the same manner. We have traffic lights that stop us at intersections. And rope lines set up at events that shape the way we make our way to the doors and into the buildings.

Those lights..and ropes however..don't BLOCK us from accessing something. They shape the way we move..to maintain orderly process.

What some seem to be suggesting here is that the traffic lights should come down..and people should just stampede the doors instead to make their way in.

And that's just not how it works..nor should it work that way.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:

Re: FCC's Martin says..

Interesting.....
So next time you are trying to get to the office and all the roads are closed everytime you go down the street, then you are just being delayed which is PERFECTLY ok.

aajs

@rogers.com

Re: FCC's Martin says..

You misunderstand the situation; Comcast does not "close the roads" all the time, they only close the road when the network is overloaded.

To use a different analogy, consider a bouncer for a popular club. When the club is busy, a bouncer stops new customers from going in; after some customers leave, the bouncer lets more people in. It is true that the bouncer sometimes blocks people, but the reason for blocking people is to delay them from entering the bar when the bar is congested.

Now I'm not a Comcast customer, so I don't know for sure which analogy is true. Perhaps someone who is a Comcast customer can tell us what, if anything, Comcast blocks permanently rather than simply delaying.

ptrowski
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join:2005-03-14
Putnam, CT
clubs:
·ViaTalk
·AT&T DSL Service

Re: FCC's Martin says..

said by aajs :

You misunderstand the situation; Comcast does not "close the roads" all the time, they only close the road when the network is overloaded.

To use a different analogy, consider a bouncer for a popular club. When the club is busy, a bouncer stops new customers from going in; after some customers leave, the bouncer lets more people in. It is true that the bouncer sometimes blocks people, but the reason for blocking people is to delay them from entering the bar when the bar is congested.

Now I'm not a Comcast customer, so I don't know for sure which analogy is true. Perhaps someone who is a Comcast customer can tell us what, if anything, Comcast blocks permanently rather than simply delaying.
My point was that if you continually are delayed, you will eventually be blocked from reaching your destination.
qworster

join:2001-11-25
Los Angeles, CA
·Brand X Internet
·RoadRunner Cable
·Vonage
·DSL EXTREME
·EarthLink

Are you all Masochists here?

Why in the HELL do so many of you DEFEND big business when they're SCREWING YOU?

Are you all masochists?

Comcast takes your money and then gives you LESS for it then any other corporation, and you think that's okay. In fact, you DEFEND their piss poor business practices! They STACK a public forum with DRUNKS and HOBOS and that's "just business"! Well, it may be just business to YOU, but to ME it's DIRTY BUSINESS!!!

The bottom line is this: WE PAY MORE FOR (filtered) BROADBAND THEN PRACTICALLY ANY OTHER COUNTRY!!

But so many of you not only think this is OKAY, you also DEFEND it!

I don't get it.....

HI Desert

@qwest.net

Re: Are you all Masochists here?

I think many keep buying into the Reaganomics of free trade and unimpeded capitalism. But after 25 years of that all that is left is oligopolies and monopolies with special interest groups and national policies written for corporate entities (non persons). Many people have been buying into this rectoric that they will be personally benefited from this propaganda. When they realize that only a small percentage at the top gain, it will be too late. I know this is a over generalization but its true for me. I used to be one of those that bought into the BS. But I am awake now. Other countries as you say have more regulation and representation of the the middle class. It getting more like fascism in the US now. Thats why our infrustrature is in bad shape.

biggerx

@mmr247.net

Time Warner baby!

If you are able to get road runner via time warner you will be severely satisfied. I get every single bite that I pay for, up & down.

xdf

@xdf.net


moderated:
March 9th, @06:18PM

comcast releases users from contracts

After COMCAST misrepresented thier "business class" service to us, and after 5 technician visits, they acknowledged that traffic shaping was preventing acceptable performance on the line and released us from the contract. The following is the email we received from the COMCAST account manager.

"Dear Julia,

Per our conference all today with XDF and Comcast Field Superivor [name removed], I’ve added a permanent note to your account stating that you will not be held to the 12mth agreement as Comcast was unable to meet your needs for Internet service.

See print screen below of notes.

Thank you.

Gloria ******
Comcast Business Services

Toll Free: 800 830-2457, Ext. 63***

Direct 603 665-3***

Fax: 866 509-3982

Gloria_****@cable.comcast.com

Billing/Technical: 888 737-8361
"
--
Mod Note: Name removed --kc