The FCC for years has taken heat for a rather outdated and clunky website, which makes tracking issues or finding what you're looking for a daunting task The FCC today announced (pdf) that the agency has launched a new "Consumer Help Center" as part of their slow but steady website redesign. "Here, in one place, consumers can do a number of things such as read about consumer issues, get practical advice for avoiding problems, file a complaint, comment on our rulemakings, or read what our FCC experts are saying in our Consumer Blog," says Joel Gurin, Chief of the FCC's freshly-formed Consumer and Governmental Affairs Bureau and former editor of Consumer Reports.