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FCC May Shorten Landline Number Port Window
Speeding up the great landline exodus...
by Karl Bode Tuesday 14-Apr-2009 tags: competition · fcc · business · VoIP
A growing number of companies are pushing the FCC to shorten the landline number portability deadline from four days to twenty four hours. Wireless carriers often port your number to a new carrier in just hours, but landline operators often take four days -- which can stretch into a week (or longer) if the weekend and/or incompetence is involved. T-Mobile and Comcast are among the companies most eager for a shorter window, as they hope to further expedite traditional landline defections. T-Mobile suggests that some customers porting from AT&T, Verizon and Qwest will get annoyed with the delay and sometimes cancel their request.

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NOZIREV

join:2008-07-10
New Bedford, MA

4 Days???

What is the reasoning behind the four day delay anyway. It should be 24 at max this makes it easier for the customer and the company tring to get the ported number.
--
"Citius, Altius, Fortius" [Faster, Higher, Stronger]
gateguy
Premium
join:2001-02-12
Reisterstown, MD
Reviews:
·Verizon FiOS

Re: 4 Days???

said by NOZIREV:

What is the reasoning behind the four day delay anyway. It should be 24 at max this makes it easier for the customer and the company tring to get the ported number.
What is the reasoning behind the 24 delay anyway. It should be instantaneous at max this makes it easier for the customer and the company trying to get the ported number.

Without the data, as to why there is any delay, it is just an opinion.
--
Without data, it is just an opinion

NOZIREV

join:2008-07-10
New Bedford, MA

Re: 4 Days???

After reading the article on WW they say "Backers of a shorter porting interval say more time could be given to smaller wireline carriers if they are unable to upgrade their systems to allow for faster ports. The main opposition to the measure appears to come from the U.S. Telecom broadband association." But it stands my opinion is that it should only take 24hrs.
--
"Citius, Altius, Fortius" [Faster, Higher, Stronger]

vonagedood

@comcast.net
it works....i went to switch from vonage to att uverse, and they said the porting window was 22 days. i just kept vonage.

Cable insider

@comcast.net

Re: 4 Days???

So since the company (vonage) is incompetent and can't port a number faster than 15 bussiness days (22 real days) , you have chosen to coninue doing business with them? A consumers only real power is to move thier money elswhere. you have chosen not to exercise it.

Boomer86
never say roadkill
Premium
join:2002-10-18
Walden, NY

Really... only four days??

Last year I ported a POTS number from Frontier to Time Warner VOIP... That took a painful TWO WEEKS!!
--
Don't pay ME back, pay it forward.

burgerwars

join:2004-09-11
Northridge, CA

Four days would be a dream for many.

Read the VOIP forum. Even four days would be a dream for many who have already waited an eternity. The carriers seem to work in geologic time on these matters.

DaveDude
No Fear

join:1999-09-01
New Jersey
kudos:1

4 days way too long. 24 short ?

When i ported my number around , it happened usually in less then an 1hr on wireless. Why cant wireline carrier, have the same standard ? When i once ported my landline it was 15 days. way way too long..

NOZIREV

join:2008-07-10
New Bedford, MA

Re: 4 days way too long. 24 short ?

i agree completely, what is the difference i guess between the porting a landline and a wireless # more moving parts?
--
"Citius, Altius, Fortius" [Faster, Higher, Stronger]

Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY
Why does it take so long. Look at who you are calling to get it done. Some poor Filipino, Indian National, or whatever, who's powers of English are not really up to the task of listening to a life long American English speaker. Working from scripts, and so on. I don't blame these people they are just trying to make money to feed there families. I do however blame the companies who take advantage of the cheap labor costs, and who do not care about their customers. Are you reading this Qwest?
--
I am quite sure now that often, very often, in matters concerning religion and politics a man's reasoning powers are not above the monkey's.
- Mark Twain in Eruption

Jameson
Premium
join:2004-05-28
Fallbrook, CA
kudos:1

Re: 4 days way too long. 24 short ?

My latest POTS port to VoIP took 2 weeks....

lordfly

join:2000-10-12
Homestead, FL
Reviews:
·SkyNet360
·AT&T Southeast

Re: 4 days way too long. 24 short ?

I just put in a request about 30 minutes ago to port a Vonage number to our VOIP through XO. I was told bad scenario is 30 days, but usually 2 weeks. I do think it is a problem, but considering security, there are some checks and balances that must be implemented to insure that the right number is ported and there is proper authorization. Of course the FCC plays their part.
hurfy
Premium
join:2002-08-06
Spokane, WA

Re: 4 days way too long. 24 short ?

ROFL

Wait until you try to port a number AWAY from XO....Took us weeks and they still intercepted calls from other XO customers and routed them to our old inaccessable mailbox for another month! Don't forget the 30 days advance notice also.

(i thought Vonage used XO actually)

lordfly

join:2000-10-12
Homestead, FL
Reviews:
·SkyNet360
·AT&T Southeast

Re: 4 days way too long. 24 short ?

Thanks for the encouragement.

Hopefully if Vonage uses XO it will be a quick port over.

I know the problem about XO routing internal numbers. I had to configure our phone system to use a backup AT&T POTS line for another sites 1-800 #. Otherwise it kept on going to a fax.
sam64

join:2006-07-31
Newtown, PA
It does not matter about the poor Indian or Filipino. In the many instances that I have had to deal with the Indian often spoke better English than my other feloow Americans. Only issue was the accent.

That's besides the point - the poor Indian or Filipino does not set the rules by which these companies work. The number port is draggedon by the incumbent Telco to make you want to give up and simply stay with them.

Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY

Re: 4 days way too long. 24 short ?

said by sam64:

It does not matter about the poor Indian or Filipino. In the many instances that I have had to deal with the Indian often spoke better English than my other fellow Americans. Only issue was the accent.

That's besides the point - the poor Indian or Filipino does not set the rules by which these companies work. The number port is dragged on by the incumbent Telco to make you want to give up and simply stay with them.
That is the point of what I was trying to say these people work from the rules set up by the Telco's they are working for. Personally I find Hindi accented English music to my ears, keep in mind in India it is a big thing to speak english, They are trained in English, English, not American English. Etymologist are saying there is presently about a 10% different between the two versions.
--
I am quite sure now that often, very often, in matters concerning religion and politics a man's reasoning powers are not above the monkey's.
- Mark Twain in Eruption
djweis

join:2006-04-02
West Des Moines, IA

Wireline is different than wireless


In the majority of the wireline ports something physical needs to be done. On a wireless port you can stop by the phone store and it's working when you are done. If you move your phone from the ILEC to the cable company at least something needs to be physically hooked up in your home. Same with a Vonage type service, you need to be shipped a device.

The herds of people with ATA's ready to reprovision for their 24-hour LNP interval are atypical and don't exist outside of this group.

I'm the winning party is nearly every number port we do and don't mind the interval because in a real system there's a lot of work to do with the switch provisioning, hardware provisioning, E911 database, the CNAM database, and getting billing ready.
cyclone_z

join:2006-06-19
Ames, IA

Re: Wireline is different than wireless

said by djweis:

In the majority of the wireline ports something physical needs to be done. On a wireless port you can stop by the phone store and it's working when you are done. If you move your phone from the ILEC to the cable company at least something needs to be physically hooked up in your home. Same with a Vonage type service, you need to be shipped a device.

The herds of people with ATA's ready to reprovision for their 24-hour LNP interval are atypical and don't exist outside of this group.

I'm the winning party is nearly every number port we do and don't mind the interval because in a real system there's a lot of work to do with the switch provisioning, hardware provisioning, E911 database, the CNAM database, and getting billing ready.
Those are facts. They don't matter here. What matters is that someone who doesn't understand what's involved wants it -- NOW! And no, they can't get a new phone number because they're WAY too important for that.

Dezbend
Premium,MVM
join:2001-04-20

Normal Time Frame Quote

I know that comcast comes out to the house to rewire the inside wiring from the POTS network to theirs. I don't have Comcast, so I don't know how long of an interval they usually have to schedule an appointment.

Last time I had a cable guy out to my house it was scheduled for the next week, and it did not involve any other company.

Is four days really slowing them down?

I can understand T-Mobile's beef, but I think Comcast may be being disingenuous.
--
DSLr Mafia Member.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
Reviews:
·WOW Internet and..

Re: Normal Time Frame Quote

Comcast could wait to do the port until their on site. So you'd have a "temp" number until your number is ported over. The same you can do with a cell phone. When i ported my number from TMO to Boost I had a temp number issued from Boost and then in 20minutes my number was over from TMO. I could use the "temp" number until my number was fully transferred as well.

Idontthinkso

@mycingular.net

Re: Normal Time Frame Quote

You're assuming Comcast will have a tech on site within 24 hours of receipt of the order.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: Normal Time Frame Quote

why would they need to? They could install you with a temp. number.. after the install would take place they could easily port your number over and not send another tech out. It's called REMOTE access.

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