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FCC To Shorten Landline Port Window
The death of landlines will accelerate....
by Karl Bode Wednesday 13-May-2009 tags: fcc · business · wireless · VoIP · consumers
Carriers eager to speed up the influx of fleeing landline customers (like T-Mobile and Comcast) have been pushing the FCC to shorten the landline number portability deadline from four days to twenty four hours. Wireless carriers often port your number to a new carrier in just hours, but landline operators often take four days -- which can stretch into a week (or longer) if the weekend, baby bell malaise, or incompetence is involved. Today the FCC listened, issuing adopting a Report and Order that would shorten the window. Comcast tells us they're "pleased" by the ruling, calling it a "pro-consumer and pro-competitive action." See FCC news release, and statements from Commissioners Copps, Adelstein and McDowell (all in pdf format).

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exodusnamedpots

@optonline.net

let the pots exodus continue

once the process takes much less time & hassle, many more potential POTS lines can be up for grabs to the cable company VOIP and the el-cheapo Magic Jack/Skype services. don't really recommend vonage anymore due to their lack of good judgment on FEE$ & PRICING (must have rubbed off from a Verizon lawsuit or two, so if you want a mid-level VOIP provider, choose another).
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: let the pots exodus continue

what fees are you talking about? Vonage in Ohio is only $32 per month after fees and taxes...and thats regular price for unlimited. The 6months for $9.99 is only about $12.

CylonRed
Premium,MVM
join:2000-07-06
Bloom County

Re: let the pots exodus continue

LOL - that is $1.00 more than I pay for my POTS in Ohio...
patcat88

join:2002-04-05
Jamaica, NY
kudos:1

Re: let the pots exodus continue

Message rate, or per minute or lifeline service?

CylonRed
Premium,MVM
join:2000-07-06
Bloom County

1 edit

Re: let the pots exodus continue

Regular POTS, call waiting, local unlimited, no long distance (we use a calling card or cell for long distance of the FEW we do) and unlisted.

burgerwars

join:2004-09-11
Northridge, CA

1 edit
The current guideline (four days) would still be a dream for many. T-Mobile will tell you a landline/VOIP port can be done in 48 hours, but it usually takes from one to two weeks. Maybe more if things get mixed up along the way. In the VOIP forum, there are months-long horror stories.

In any event, in reading the FCC release, consumers will still have to wait for the guidelines to become effective, which will probably be at least a year away.

Radio Active
My pappy's a pistol
Premium
join:2003-01-31
Fullerton, CA
Taken from Copps's remark...

"As much as we strive to put together the best item possible, no Order is perfect,
and this one is no exception. We have a few loose ends still to tie-up—other standards
surrounding porting processes and “non-simple” ports. In particular, as the Order stands
now, the shortened interval still applies only to simple ports. Some of the non-simple
ports look no different to consumers than simple ports, yet the shortened interval adopted
in this Order will not apply. All consumers should be able to benefit from the shortened
porting interval. We do, however, take these matters up in the Further Notice, and I look
forward to addressing them in the relatively near future."

I wonder who will be defining what a "non-simple" port is? If it is the losing provider, this order will have very dull teeth, with many possible delays.

At any rate, this seems like a good thing for consumers. If the carrier doesn't pull their weight, we can take our business elsewhere a lot easier. This is good for competition.

A step in the right direction on the part of the FCC.
--
A filthy mind is a terrible thing to waste.
Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ
id imagine a simple port is one where the billing information between the two carriers matches.
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports

sivran
Opera convert
Premium
join:2003-09-15
Arlington, TX
kudos:1
Not givin up my POTS line, no way no how. Doesn't go out in an extended power outage ('lo FIOS, VOIP), 100% uptime. Oh, and it's cheap.
nitzan
Premium,VIP
join:2008-02-27
kudos:2

Great...

...now what about VOIP ports?!?

Verizon wholesale's "standard" porting window for VOIP is 14 business days which is ridiculous.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: Great...

One would assume it would be the same. Maybe another around at the FCC would change that?
nitzan
Premium,VIP
join:2008-02-27
kudos:2

Re: Great...

I don't think so. To begin with the so-called "4-5 days" is more like 2-3 weeks for VOIP providers and there's nothing we (providers) can do about it. I have no illusion that 24 hours is going to happen (it's not) - but at the very least a week would be nice.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: Great...

maybe you and the other VoIP providers should go to the FCC instead of talking about it on here. Comcast and TM did and they got what they wanted. You, Packet8 and all the others need to go down there if you don't feel that you're being treated fair.
nitzan
Premium,VIP
join:2008-02-27
kudos:2

Re: Great...

Do you really think the FCC cares about independent providers enough to even listen to our complaints- let alone do anything about it?

Sorry, but unless you have millions of subscribers (and even then) the FCC is not going to even hear you out.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: Great...

But maybe if you're service wasn't in "beta" still they would hear your complaints? And all you have to do is get with Vonage and or Packet8 or another company that's been in the business long enough and has that many customers as you think it requires that to get them to listen to you.

But then again, don't complain when you don't get what they want and everything favors the major providers.
elister

join:2006-07-17
Seattle, WA

short port window = chaos for cable.

I think the window for cable companies need to be this long, because most go through sprints network & lots of double checking is needed as CSRs typically have poor training & may screw up the order.

RadioDoc
Yeah, like it matters.
Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2

Re: short port window = chaos for cable.

That's the cable company's problem.
elister

join:2006-07-17
Seattle, WA

Re: short port window = chaos for cable.

Which, in turn, is your problem should the CSR screw up the sprint ticket. Shorter port window will mean more CSR mistakes.

RadioDoc
Yeah, like it matters.
Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2

Re: short port window = chaos for cable.

Nope. Not my problem. I would never consider porting a number to a cable company.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
i've ported numbers to TWC and no problems. It all depends on who your cable company is and how they operate and who trains. TWC is fine for MidOhio. Just because your area may suck doesn't mean all are.

And you can't always say cable CSRs are poorly trained. ATT's CSRs are as well and are very rude. Especially their U-Verse reps.
Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ
whats a sprint ticket? ive done number ports and there is nothing at all involving sprint on the ordering system.
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports
patcat88

join:2002-04-05
Jamaica, NY
kudos:1

Re: short port window = chaos for cable.

said by Kearnstd:

whats a sprint ticket? ive done number ports and there is nothing at all involving sprint on the ordering system.
I'm guessing Sprint is the company that bridges Cable VOIP to the regulated NPA NXX system of the USA, and the Cable Co's VOIP phone numbers legally belong the Sprint. All VOIP without exception eventually goes through a CLEC or an ILEC with an FCC regulated interconnection agreement to the destination CLEC/ILEC, unless they use SIP gateways to "peer" VOIP traffic between each other, AFAIK, Vonage and Cable Co VOIP never "peers" with other VOIP providers, just goes through PSTN to them.

N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

Comcast is pleased......

Comcast tells us they're "pleased" by the ruling, calling it a "pro-consumer and pro-competitive action."

The only thing that pleases Comcast is things that are pro Comcast.

Gimmie a break.
--
Petty people are disproportionably corrupted by petty power…

baineschile
2600 ways to live
Premium
join:2008-05-10
Sterling Heights, MI

Re: Comcast is pleased......

What it means is that comcast will pitch people to get them into a triple play, and it will be a fast turnaround, as opposed to the 2-4 week people most people have to wait.

RadioDoc
Yeah, like it matters.
Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2

Re: Comcast is pleased......

Hey, as long as it is as fast to get out as get in I see no problem with that.

N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

Re: Comcast is pleased......

Neither do I. I see this as a good thing.

But Comcast saying they applaud consumer choice?

Comcast is for Comcast

Verizon is for Verizon

Sprint is for Sprint

AT&T is for AT&T and against everyone but Apple
--
Petty people are disproportionably corrupted by petty power…

jlanci

join:2005-08-30
Staten Island, NY

Re: Comcast is pleased......

said by N3OGH:

...AT&T is for AT&T and against everyone but Apple
LMAO!!! Best thing I heard all day.

TwoCpus4me

join:2003-10-16

Vonage

vonage requires 10 business days to allow a port away from them. An eternity in this day and age.
Madtown
Premium
join:2008-04-26
Madera, CA

When I get U-verse

When I get U-verse I'm going to get a Skype Wi-Fi iPhone and use that. I hope I can use that to log onto a public AT&T Wifi Hotspot since the Skype iPhone has a web browser on it. I will get rid of my landline once and for all and save money on it.

FastiBook

join:2003-01-08
Newtown, PA

I.........

I am keeping FIOS with "FPOTS". Thanks.

- A
--
LETS GO METS!
lightning106

join:2008-09-03
Whittier, CA

Good luck telling my parents that...

My parents don't make jack moneywise and they are on Verizons low income. Thats the only way they can afford to keep the current lanline.

Viggen

@comcast.net

Business

What about business landline customers. A lot of those guys require 13 business days to port or more, thats just ludacris

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