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FiOS Quantum Users Get Better Than Advertised Speeds
Trying to Justify Continual Rate Hikes?
by Karl Bode 04:28PM Wednesday Aug 22 2012
For so many years we watched carriers promise "up to" advertised speeds, only to fall well short. So it's interesting to note that users in our FiOS forums are getting better-than-advertised speeds from Verizon's new "Quantum" FiOS speeds, something the ISP has been doing for a while now. Verizon introduced the new residential fiber speeds last June, offering users the choice of 50/25 Mbps ($75), 75/35 Mbps ($85), 150/65 Mbps ($95) and 300/65 Mbps ($205) when bundled. Users in our forums note that they're seeing speeds like 58/38 on the 50/25 tier, with the upstream side in particular seeing some impressive speeds. Still, the fact remains that Verizon continues to jack up FiOS prices with these higher speeds being the justification, and the company recently noted that more price hikes were on the way. Verizon's cheapest unbundled tier, 15/5 Mbps, is now $70 a month even with a two-year contract.

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Methadras

join:2004-05-26
Spring Valley, CA

Unbundled costs...

Paying $70 for the low tier unbundled cost is still worth not signing onto the bloatware they offer.

aaronwt
Premium
join:2004-11-07
Woodbridge, VA

Re: Unbundled costs...

said by Methadras:

Paying $70 for the low tier unbundled cost is still worth not signing onto the bloatware they offer.

Bloatware? what do you mean? I just get the internet service along with phone, TV and cellular. There has never been any software install required for my internet service.

DataRiker
Premium
join:2002-05-19
00000
70 dollars for the cheapest tier?

I used to pay 27 dollars a month (with a school discount) when I had Cox's cheapest tier. Now I just share internet for free.

Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:23

Re: Unbundled costs...

$70 is for the cheapest "Quantum" tier, where "Quantum" is their higher-end services. Of course, there's only one speed below the slowest Quantum tier...

Anyhow, Quantum starts at 50/25, and there is a level below that, 15/5. I don't know how much it costs, but the price difference between the 15/5 and 50/25 double plays with television is $25, so it seems like the 15/5 probably costs $45 in a bundle by itself?
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org

danclan

join:2005-11-01
Midlothian, VA
said by Methadras:

Paying $70 for the low tier unbundled cost is still worth not signing onto the bloatware they offer.

If by nearly 0 down time, nearly zero net slow downs, nearly no congestion, well then yeah FiOS suffers from bloatware.....
praetoralpha

join:2005-08-06
Pittsburgh, PA
said by Methadras:

Paying $70 for the low tier unbundled cost is still worth not signing onto the bloatware they offer.

What bloatware? I don't have any Verizon software on any of my machines, I swapped out their crap router long ago, and my 50/25 Internet only works great.

aaronwt
Premium
join:2004-11-07
Woodbridge, VA

I'm only getting..

155Mb/s down and 70Mb/s up with my 150/65 tier. I wish the upload was a litle more.

danclan

join:2005-11-01
Midlothian, VA

Re: I'm only getting..

said by aaronwt:

155Mb/s down and 70Mb/s up with my 150/65 tier. I wish the upload was a litle more.

Getting 162mbps and 70mbps for me....no complaints. No issues. No nothing...just rock solid internet, phone and tv....what more could you ask for?

09129800

join:2012-06-27
New York, NY

Re: I'm only getting..

Symmetrical 1 Gbps for $70 a month like Google is offering with their fiber-to-the-home product.

ITALIAN926

join:2003-08-16
kudos:2

Re: I'm only getting..

LMFAO, yes I forgot, Aunt Sally needs that.

09129800

join:2012-06-27
New York, NY

Re: I'm only getting..

Exactly! Skyping with Aunt Sally at 8k resolution would be kinda cool.

Withershins

@sbcglobal.net
Well, I am on the 300/65, and it's just intense. I get 365/85.

skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2
Reviews:
·Clear Wireless
·Cox HSI
·Verizon FiOS

Ouch

$75/mo gets you FiOS triple play with TV, 15/5 HSI and phone for 2 years.

So in my neck of the woods you can get 15/5 for $70 or for $5 more add TV (210 channels incl 55 in HD) plus phone.

Obviously they're not interested in selling stand alone HSI. Unbundled FiOS is a rip but $75 for 2 year triple play is a great deal around here. Usually the promos are 1 year max for $99.
Bob4
Account deleted

join:2012-07-22
New Jersey

1 recommendation

Re: Ouch

Karl cannot write a Verizon story without saying something bad about Verizon.

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:7

Re: Ouch

said by Bob4:

Karl cannot write a Verizon story without saying something bad about Verizon.

Is anything that he wrote wrong, incorrect, or otherwise false?
Bob4
Account deleted

join:2012-07-22
New Jersey

Re: Ouch

Saying that the cheapest Fios Internet service is $70 is misleading, when a triple-play is $75. That's cheaper than most cable company triple plays. So Karl's attempt to paint Fios as overpriced earns a big 'fail'.

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:7

Re: Ouch

Well, the article is about FiOS INTERNET, not FiOS Triple Play. And you won't get a triple play for $75 or even $85 after all the fees and taxes are paid.

skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2
Verizon earned it with punitive pricing for stand alone service. If VZ doesn't like bad "press" they could go back to charging what their peers do...about $50-$55 for stand alone basic service and $70 for a premium tier.
Bob4
Account deleted

join:2012-07-22
New Jersey

Re: Ouch

Still, the fact remains that Karl cannot write a Verizon story without saying something bad about Verizon.

skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2

Re: Ouch

Funny, the cable co fanboys say the same thing about Karl endlessly bashing cable. Karl isn't biased...he hates all incumbents equally.

The Limit
Premium
join:2007-09-25
Greensboro, NC
kudos:2
Did you read what was posted above about this being INTERNET rather than TRIPLE PLAY .

This isn't in reply to you Nyancat. Sorry for the confusion.

skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2
Reviews:
·Clear Wireless
·Cox HSI
·Verizon FiOS

Re: Ouch

That was my point. The stand alone service is so expensive and triple play so aggressive, it seems to me that VZ isn't interested in selling stand alone service. For about $30 more including tax you can get 200+ channels including HD (if they include an HD STB in the deal I saw) AND phone service.

$70 for 15Mb just isn't completive, not around here anyway. Local cable companies do 25-30Mb service for that kind of price.

The Limit
Premium
join:2007-09-25
Greensboro, NC
kudos:2
Reviews:
·Windstream

Re: Ouch

Hmm, sorry about that, I was a bit out of it today. I actually meant to reply to Nyancat as he/she was the one talking about Karl smearing the front page with bad things about Verizon, seeing as Karl isn't telling any lies and only truth.
--
"We will evaluate these integrals rigorously if we can, and non-rigorously if we must".
---Victor Moll, invited talk, Tom Osler Fest (April 17, 2010)
Bob4
Account deleted

join:2012-07-22
New Jersey

Re: Ouch

I'm paying $125/month for a double play (TV+Internet) with Cablevision, so I don't see how anyone can say Fios at ~$100 for a triple play is expensive.

skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2

Re: Ouch

$100 triple play is generally par for the course these days if you don't get any options (just expanded basic cable, basic tier internet, basic phone).

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:7
said by skeechan:

$75/mo gets you FiOS triple play with TV, 15/5 HSI and phone for 2 years.

The cheapest advertised rate (at least on their website) is $85 before taxes/fees. And that's just for Prime (bottom tier TV). Fees likely would push that close to $100 all said and done. And if you want HD? That's $13 extra.

skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2
Reviews:
·Clear Wireless
·Cox HSI
·Verizon FiOS

Re: Ouch

The $85 prime plan promo here includes HD, at least 55 channels claimed to be HD...I didn't look to see what channels they are. But you're right, there's probably $15-$20 in taxes and franchise fees on that running the bill to $100-$105. So for the $35 you get 200+ channels of TV including HD and phone.

The $75 plan has only basic TV, no HD.

Even then, $70 for 15Mb is significantly higher than all of VZ's local competitors. Cox is $54 for 18/2 (they have claimed monthly caps but they're not enforced, I blow through mine all the time), or $65 for 25/2. Time Warner is $30 for 10Mb, $50 for 20Mb, 30Mb for $60, all 1 year promos. I don't know what the regular rate is but my brother who has TWC just renews his promo every year with whatever the newest promo is. There is a $2.50 model rental fee so the total total is $52.49 for 20Mb with Time Warner. I own the modem I use with Cox.

Huntington Beach, CA was an early rollout for FiOS and back then it was a good deal but the constant price increases and lessened their competitiveness.

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:7

Re: Ouch

said by skeechan:

The $85 prime plan promo here includes HD, at least 55 channels claimed to be HD...I didn't look to see what channels they are. But you're right, there's probably $15-$20 in taxes and franchise fees on that running the bill to $100-$105. So for the $35 you get 200+ channels of TV including HD and phone.

The $75 plan has only basic TV, no HD.

I just filled out a new order online for a HB-area address and it was $85 for Prime HD...but it only included a SD STB. If you wanted HD it was 12 more for that STB rental and then obviously DVR was even more. I'm only going by what's available online for new customers. Maybe there are hidden promos or others that are only available by phone.

skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2
Reviews:
·Clear Wireless
·Cox HSI
·Verizon FiOS

Re: Ouch

I'm not a FiOS sub and the website is thin on details as to what you actually get. If I was a potential customer being lead on by HD just to find out you really don't get HD I'd be a bit bent.

When my brother's promo ran out VZ was going to take a huge price increase (nearly $50 for this triple play) so he dropped them and took TWC up on a $99 triple play that included expanded digital, a few movie packs and included an HD DVR with service "free" for 6 months plus a few months of HBO and Skinemax. When his triple play deal expired he got a hold of a retention agent who gave him a very similar deal again, $100 for triple play plus some goodies. Overall his bill is about $120 with taxes and everything including unlimited talk and some international calling pack that his wife likes since she has family in Germany.

Unless you are a real data "hog" with a hard on for 75Mb service, VZ here just isn't competitive any more. They were when they first rolled out but there has been so many price increases that competitors are cheaper, especially with their perpetual promotions.

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:7

Re: Ouch

said by skeechan:

When my brother's promo ran out VZ was going to take a huge price increase (nearly $50 for this triple play) so he dropped them and took TWC up on a $99 triple play that included expanded digital and included an HD DVR with service "free" for 6 months plus a few months of HBO and Skinemax. When his triple play deal expired he got a hold of a retention agent who gave him a very similar deal again, $100 for triple play plus some goodies.

This is exactly what happened to me, but replace Verizon with Frontier and TWC with Comcast. But when my promo period ran out for Comcast, I said f-it, went back to Frontier uncapped data only for $60 for 35mbit symmetrical service. Haven't looked back.

skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2
Reviews:
·Clear Wireless
·Cox HSI
·Verizon FiOS

Re: Ouch

I'm too lazy to shop around. I'm probably being bent over by Cox but in my area the competitor is AT&T which can't be any better. Even if they're cheaper, the service can't be any better. I would drop video for DirecTV but I like my cablecard TiVos.

I've had Cox digital cable and HSI since late 1997ish and service has been stellar, very few outages, great customer service, never a billing problem...guess I can't accept paying a premium for virtually no problems in some 15 years.
rdmiller

join:2005-09-23
Richmond, VA

Breaking News! Breaking News!

Fios delivers faster-than-advertised speeds.

Must be a slow news day.
brianiscool

join:2000-08-16
Tampa, FL
kudos:1

Catch 21

If you notice you get more broadband for a cheaper price. Although, if you like your T.V. service those prices have increased greatly.
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

the extra is called "fluff"

this actually goes back to the reports of cable companies getting caught offering half or less of their old 15 & 30 mbit tiers (claims made as oversold and/or purposefully under-provisioned at certain times & conditions)... and to respond, they've actually boosted said tiers by a few % especially on the downstream...

I've noticed that on some 15/2 tiers.. you an see as much as 18-20 down (greater possibilty w/ a docsis 3 modem) but for some reason the typical speeds are 15-18 down and 1.5 - 1.8 up... (less than 2mbits up...?!? weird). On my 50/8 plan, I usually am around 58-59 down, and 7.5 - 8.2 up.. albeit more variable since it's docsis.

However, I pay about HALF what you would pay for stand-alone 50/25... at $44.90.. stand-alone FIOS that's around $85 - $95...Nowhere are they offering it for $75! That's 15/5... check again! Entry level is 15/25 not 50/25! Yeah, the 15 mbit tier was supposed to convert DSL subscribers, but at two & 3x the price?!? All that does is force you to cable..

The only difference @ 50 megabits is the upstream.. is 30(ish) megabits. Is more upload worth 100% price increase?!?
guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:3

Only two months late on this story

Commandant Karl must have been napping, we been posting the actual speeds and confirmed by BBR Verizon insiders for over two months on the current actual speeds
dmodert66

join:2007-04-02
Ontario, CA

This is not new...

Even the old tiers received "fluff". You normally only get this if you are have TV in addition to internet. The extra "fluff" is in case you max out your say 150 down, to leave enough room for On Demand content.

That said, yes, I pay a high bill. BUT, I get amazing picture quality & fantastic speeds (150/65 + fluff). I pay about $250 a month for 150/65, the highest TV tier + all premium channels, and digital voice. This may seem too much for some, but we are heavy users of both internet and TV and Fios is hands down the best I have tried.

koei

@198.102.234.x

Restart builds? ...

Maybe Verizon can stop a minute from milking their current customers and counting the bills and restart build out FiOS to more locations? Getting really fed up of having such limited choice of ISP and terrible Cable upstream bandwidth. It's a bit sad that your only means of having FiOS is to buy a new property that's located in areas they deemed profitable.