Of course that overtime is helping avoid total collapse, so...
Verizon's transfer of millions of DSL and landline customers to Frontier Communications has gone smoothly so far, if a lack of complaints
in our Frontier forum are any indication. Unsurprisingly we're seeing more difficulty in markets Verizon neglected for years (like
West Virginia). Frontier's trying their best to stay ahead of the problem(s), but appears to be
running into complaints by union workers about the fact they're requiring mandatory overtime to address Verizon's neglected infrastructure and repair backlog:
An anonymous e-mailer wrote the Daily Mail to say that some employees are overstressed, including some older workers "who are having a very difficult time coping with 70-hour weeks, especially those who work outside in this unbearable heat. "Frontier employees are willing to help the company succeed, but this is not the way to proceed," the e-mailer wrote. "It is alienating employees and showing a total lack of respect for their mental and physical well-being. Their family lives are suffering and the company doesn't seem to care at all."
From the article, union workers seem to be complaining that Frontier's declaring their Verizon migration an emergency in order to require mandatory paid overtime, a classification Verizon only used in physical disasters. Of course many of these same workers were concerned that they wouldn't have jobs at all
not that long ago, and this overtime may help ensure that Frontier's deal with Verizon doesn't wind up like Verizon's deals with Hawaiian Telcom and Fairpoint Communications.
