Quality, reliability drag on phone-via-Web

by TYLER HAMILTON
The Toronto Star

Okay, Rogers Cable has a big fat pipe and the telephone companies have a skinny one. Enough already.

Cable mogul Ted Rogers can talk all he wants — as he did last week — about how his cable network has more capacity to deliver digital content than Bell Canada could ever dream of having, but there's more to being a satisfied online consumer than having an insanely speedy Internet connection.

The rest:

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