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HBO Go Chokes on 'Game of Thrones' Premiere
by Karl Bode 04:49PM Monday Apr 07 2014
For the second time in as many months, HBO's online streaming platform HBO Go has struggled to keep up with capacity demand. The service appears to have choked on the hit HBO show "Game of Thrones," as millions of users flocked to the streaming platform to watch the show via the Internet. "HBO GO did experience issues due to overwhelming demand around the premiere of Game of Thrones. The service was fully restored on all platforms by midnight ET," an HBO spokeswoman stated Monday. HBO Go, only made available to users who also subscribe to traditional cable, also had trouble meeting capacity demand for the recent finale of the HBO show "True Detective."

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IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

Seriously...

All that money and they can't get this right... again.

bionicRod
Funkier than a mohair disco ball.
Premium
join:2009-07-06
united state
kudos:2

Re: Seriously...

I don't know that they have a compelling reason to put any money into getting it right. By that I mean I'm not sure anyone is cancelling their HBO GO subscription over it not working. Subscribers can watch it live on TV or later via DVR or GO. Those 'borrowing' passwords don't pay anyway. Where's the incentive to put much effort into it?
--
The world was movin' she was right there with it and she was

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

Re: Seriously...

Exactly. So it will always be like this.
elefante72

join:2010-12-03
East Amherst, NY
The must not burst to the cloud, not enough equipment, or their architecture is flawed. If you work in IT, you know there is a LOT of variability, and spikes cause service issues like any IT. We think a web platform is infallible, it's not. HBO does have like 100 million customers, way larger than Netflix. Sure they all can't stream, but look on the forums over Netflix issues. Web delivery is not neat and tidy like broadcast, because it touches so many more third parties.

What I find funny is that people can't wait a day to watch a show, and then get all worked up, OR you just record it on the DVR. It's not like HBOGo is the only available platform, its the SECONDARY platform.

stet
Volitar Prime

join:2002-03-08
Utica, MI

Re: Seriously...

said by elefante72:

What I find funny is that people can't wait a day to watch a show, and then get all worked up, OR you just record it on the DVR. It's not like HBOGo is the only available platform, its the SECONDARY platform.

With this in mind I wonder why so many people are trying to stream it while it is playing live considering that you need to subscribe to HBO to get HBOGo. Also, I would expect that the live transmission over cable/satellite would be better quality than the streaming service.
--
01011001
elefante72

join:2010-12-03
East Amherst, NY

1 recommendation

Re: Seriously...

Nerds!! BTW I grew up in Utica (NY)..tho.

I can only "assume" that a sh**load of people give away their logins and that people are mis-using this just like Netflix, and there lots of legitimate uses.

For instance, cable companies charge lots for STB, a person gets a HD STB and that's it, but has 5 TVs or a tablet. They use Roku on one of those 4 TV's. I have 6 TV's but only 4 have extenders. The other two have Roku only. Since I cant use Plex (they encrypt HBO), I must use HBOGo to watch shows on those sets, which Roku offers. I also have a few w/ chromecast, and flinging the show is easier than firing up the Xbox. It's just easier I think....

However using common sense, I know that during peak times the quality is going to suck, so I don't bother to try and hence no aggravation.
BiggA

join:2005-11-23
EARTH

Re: Seriously...

It's got to be people who gave their logins away. People who have it legitimately would just watch on TV.

OSUGoose

join:2007-12-27
Columbus, OH

Re: Seriously...

Um, no.
BiggA

join:2005-11-23
EARTH

Re: Seriously...

Why?

Mr Guy

@charter.com
said by stet:

With this in mind I wonder why so many people are trying to stream it while it is playing live considering that you need to subscribe to HBO to get HBOGo. Also, I would expect that the live transmission over cable/satellite would be better quality than the streaming service.

Because people like my son who is away at college can watch the show. I'm paying for it I see no issue with my son using it at school.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1
This is fixable. HBO doesn't want to spend the money. Costs less for them to apologize.

Mr Guy

@charter.com

Re: Seriously...

Do you actually believe that? No offense but I am actually concerned when people spout of conspiracy theories. And it's not just about HBO it's about any company. If it's to be believed they are part of some evil cabal run by some maniacal madman bent on world domination. Sometimes a fuck up is just a fuck up.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

Re: Seriously...

So what are we supposed to believe when HBO repeatedly screws up?

This is more than incompetence. It's built into the business model.

PapaMidnight

join:2009-01-13
Baltimore, MD

Not that much outside of the norm.

For anyone who remembers, last year, they could barely manage an "SD" (If you consider 200Kbps video as "SD") stream during the Game of Thrones timeslot on HBO GO during Season 3 - especially during "The Red Wedding." The sad part is that this is not that far removed from the norm for HBO GO during prominent shows..
Gardener
Premium
join:2006-10-19
Burnaby, BC

1 edit

Was there a problem?

Gee. I watched it on Youtube this morning - no problem. "Silicon Valley" has potential.

Oops, wrong story.

Joe

@rr.com

HBO doesn't care about passwords being given out...

HBO doesn't care about passwords being given out. Think about this guys. HBO gets paid MILLIONS for cable operators to carry them on their system. If HBO gets lets just say 23 million per contract, for Cable providers to show HBOs content on their networks, cable operators will gladly pay. Because 23 million is pretty cheap for a cable operator.

What happens when the demand for HBO content is SO HIGH that it crashes HBOs servers? That gives HBO all the more reason to ask for 75 million next contract. People giving out their passwords to access content is like FREE ADVERTISING for HBO. They could care less, they recover all those "subscriber fees" later on in one big ol lump sum.

Game of Thrones ALONE is the most IN-Demand Series for HBO. If I were HBO, I would WANT all these people crashing my servers. This way I can tell the cable operators that I want 75 million, for a 2 year contract, because my content is so high in demand.

If cable operators refuse, they can potentially lose more in monthly revenue PER subscriber, from subscribers closing their accounts, that they would be forced to pay up the bill.

Probitas

@teksavvy.com

I hope they aren't paying extra for that.

It would really suck if you paid and still couldn't access an on demand service, because that's not really on demand anymore then, is it.
stridr69

join:2003-05-19
San Luis Obispo, CA

William Shakespeare said it best...

Much Ado About Nothing.
However, I can wait a day to watch S4E1 via HBOGO. Still need to watch S3 via HBO ON-DEMAND first.