dslreports logo
site
spacer

spacer
 
   
spc
story category
HBO's Stand Alone Streaming Service Very Clunky
Only Available in Finland, Norway, Sweden & Denmark
by Karl Bode 04:26PM Friday Jan 18 2013
Everyone wants HBO to offer a standalone version of their streaming service HBO Go (right now you need to subscribe to traditional cable and HBO), though HBO continues to fight the idea. As the product of a lumbering empire like Time Warner, HBO isn't very good at adaptation or innovation, waiting way too long to introduce HBO Go in the first place. They're also terrified of losing the fat subsidies received from cable operators.

As we noted last summer, HBO does offer a standalone service in Finland, Norway, Sweden and Denmark. Techdirt however directs our attention to the fact the effort is a rather bungled affair. Promised HD content is missing, the GUI is a mess, the hardware support is fractured (HD is only available on Samsung TVs, game consoles aren't supported), and some content (like the excellent Deadwood) is missing. There's also a contract for service:
quote:
Compare that to the list of complaints, and you realize HBO isn't doing a great job of living up to the expectations it created. Then there's the other truly insane catch: customers are locked into a 12-month contract, after which they must give 3-month notice for cancellation. Yeah. Moreover, the terms stated that simply logging into the service once waives your ability to cancel it because you're not satisfied (despite using the service being the only way to know if you are satisfied).
It's not too surprising that company that's clearly terrified of the Internet and change wouldn't be very good at introducing a streaming standalone option. That half-assed approach to streaming certainly isn't going to help the company in their battle with Netflix anytime soon, even if they're busily locking down streaming exclusives.

view:
topics flat nest 
silbaco
Premium
join:2009-08-03
USA

HBO

HBO is just a mess in general. I don't know why anyone would subscribe unless they watch it a lot. Since all I watch right now is Game of Thrones, it is a lot cheaper just to buy the show on DVD/BD and be done with it. Although the waiting a year after they air to buy them is pretty ridiculous.

anon anon

@charter.com

Re: HBO

That's the issue with GOT and other HBO shows. First they don't offer it day after airing like a lot of other shows do, second they want $4 per episode. And they wonder why people torrent. They wait MONTHS to have it available. Well everyone else has seen the season and have talked about it. Guess what HBO, people don't like spoiler alerts. Hard to avoid them when you don't make content availbale for months.
silbaco
Premium
join:2009-08-03
USA

Re: HBO

I have never tried buying individual episodes, but season 2 of Game of Thrones is still not on DVD/BD and won't be until Feb 19, 2013.

Considering how much the show cost to make I would think they would do whatever they could to make money. But apparently money is no concern.

Bootes
Premium
join:2005-01-28
New York, NY

Re: HBO

Well they make more money from people subscribing to the channel than off the DVD/BD. So they don't want to make it that easy for people to unsubscribe.

amenite
The Soylent - It's People
Premium
join:2002-11-21
Ridgewood, NJ
Game of Thrones was one reason I have kept HBO but I'm on the edge of cancelling these days.

What's really ridiculous is the Game of Thrones books. I actually read all 5 books, somewhere around 4000-5000 pages total, and I can honestly say I wouldn't recommend them to anyone. I also see the TV version diverging from the books now which is annoying in a one book/one movie context, but now it will annoy me for how many years as they crawl along making these shows? I think I'm out
--
Time is an abstract concept invented by carbon based life forms to monitor their constant decay.-Thunderclese
silbaco
Premium
join:2009-08-03
USA

Re: HBO

I heard book 5 is awful.

They are going to come to a bit of a bind at some point. Even if they split every book into 2 seasons from this point forward, they are still going catch up before book 6 and 7 are both out. That's going to be a problem.

amenite
The Soylent - It's People
Premium
join:2002-11-21
Ridgewood, NJ

Re: HBO

Are you telling me there are more books? Come on now, as if 5000 pages of desribing jerkins a sigils wasn't enough. Perhaps George R. R. Martin's picture should appear in the dictionary next to the word "milking"
--
Time is an abstract concept invented by carbon based life forms to monitor their constant decay.-Thunderclese

Alakar
Facts do not cease to exist when ignored

join:2001-03-23
Milwaukee, WI

Sabotage!

Sounds like they are purposely trying to sabotage the effort in Scandinavia. They'll say "See, nothing but problems so we can't offer it anywhere else". Considering HBO Go worked flawlessly on my Android phone, Roku, HTPC and PS3, it's amazing that they are suddenly having these problems.
--
"Necessity is the plea for every infringement of human freedom; it is the argument of tyrants; it is the creed of slaves." William Pitt the Younger
ATMinside

join:2013-01-19
Orinda, CA

at least they have something

I can't even get HBOgo on my Samsung Smart TV with Comcast. Have to use my laptop to stream it to my TV via HDMI.

eh5ht

@rr.com

Silverlight

Do they still use that garbage silverlight like Encore/stars do? I am cable subscriber. I wish they would just do html5 after authentication so I can watch it.