HiWired, Inc., a leading provider of technology support solutions to Internet Service Providers (ISPs), retailers, Original Equipment Manufacturers (OEMs) and direct-to-consumers, today announced that it is teaming with Windstream Communications (NYSE: WIN), a phone, high-speed Internet and digital TV provider, to provide online tech support for Windstream's Internet customers. Windstream TechHelp, powered by HiWired, will offer an instant tech support help desk for consumers needing assistance with set-up, repair or any question regarding PCs or other peripheral devices.

HiWired, which was awarded an Editor's Choice rating for online tech support services by PC Magazine, works with national and regional ISPs across the U.S. to drive new revenue streams, improve customer satisfaction and loyalty, reduce call center costs, and differentiate brands through friendly, effective tech support offerings. Windstream's selection of HiWired to provide 24/7 online tech services to its customers is further affirmation of HiWired's leadership position as the premier technology support solutions provider for ISPs.

Continues here: »www.centredaily.com/business/tec···725.html