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HughesNet Launches New Voice Service For Satellite Customers
Plans Start at $20 a Month For Existing Customers
by Karl Bode 09:03AM Monday Jun 17 2013
HughesNet has announced that the company is now offering their satellite broadband customers the ability to bundle in voice services. The company's website doesn't get specific on pricing, only stating that plans start out at around $20 per month. "HughesNet Voice customers enjoy high Quality of Service (QoS) calling as a result of new technology Hughes developed in its latest HughesNet Gen4 service delivery system, which establishes dedicated bandwidth for voice traffic, eliminating interference with data running over their satellite Internet connection," insists the company. While the company's new Gen-4 broadband service has been well hyped, many customers state HughesNet has struggled to deliver promised performance with the new service.

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diablo1892
Plough, sew, water, harvest. Repeat.

join:2011-04-21
Friendly, WV
Reviews:
·Frontier Communi..
·HughesNet Satell..

ahaha

Should i believe this or should i not? Faxing and such is'nt possible via satellite so i wonder if this is a "money grabber" they are running a little low on paying customers too and not many left that are happy these days.

Keep in mind that this is NOT broadband.. Of course they say it is, becuase there trying to pull you into paying but you can't compare something that gets your internet service from over 80,000 miles away by sky satellites.. True broadband don't require satellites and does'nt have high ping's and so many flipping time-outs.

A cloud comes in the direction of the satellite, you loose service and if your try forcing the page to load while it can't then your probably just in back off state and the next best thing to do is reboot the modem for the hundredth million time since the Gen4 launch. The service sucks hands down folks... Don't get your service here, highly recommended. Their liers, do not wanna help when CS is needed and now their money grabbers.
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired switch/ wireless D-Link router with password

Support only the gaming company's that matter the most, pay for something that actually is worth buying or has a good reason for how much it's worth.

battleop

join:2005-09-28
00000

1 recommendation

Re: ahaha

It's pretty easy to setup faxing across satellite if you have the right hardware in place.

diablo1892
Plough, sew, water, harvest. Repeat.

join:2011-04-21
Friendly, WV
Reviews:
·Frontier Communi..
·HughesNet Satell..

1 edit

Re: ahaha

Then what about the ping? Ping can jump up to 2000 but usually been around 700 or 1000 lately.. If someones downloading files or gaming then its gonna be 2000 and when its at that point, pages very slowly, soldemly load if they ever even will at that time.

Uploading is already tough.. Mine goes up to 40Kb/s and then either dies or continues at roughly the same speed.

ps: i'm not having any hardware issues... Everytime the service goes out, i call up hughes and they'v been telling me they are doing maintenance repairs for the last 5 times i called in the past 3 months.

battleop

join:2005-09-28
00000

Re: ahaha

A fax server and an ATA that supports store and forward. At that point the faxs are between your Fax Machine and ATA. The ATA will then send an image to the fax server that will then send the fax to the far end.
--
I do not, have not, and will not work for AT&T/Comcast/Verizon/Charter or similar sized company.

MattyD

@galaxybroadband.net
You just need to use the right codec. I know for a fact that its possible.

T.38 codec, CBR, and a supported voice provider with high latency profiles is all you'll need to make it work over HughesNet products.

kindnuguz

@comcast.net
Yeah I work in IT Service Desk and had to try to remote into someone with this service.. What a joke. Dialup is faster and I'm not joking. I had to keep pinging the clients computer just to get my screen to refresh and the mouse could barely move. The ping was anywhere from 700ms - 3000ms but mainly 1500ms - 2500ms...

I ended up telling the customer they had to find another connection before I could help them. Or go to the office and connect to our LAN and call us back.
ssavoy
Premium
join:2007-08-16
Dallas, PA

Taking classes

HughesNet must have taken the "How to Stay Relevant when LTE will destroy you soon enough" 101 course.
TheMG
Premium
join:2007-09-04
Canada
kudos:3

POTS

Most people who use satellite internet have access to POTS service, which is usually much much more reliable than satellite internet service.

I'd hate to have phone service that goes out every time it rains, like the sat internet does!

DrModem
Trust Your Doctor
Premium
join:2006-10-19
USA
kudos:1

Re: POTS

Yea but satellite is far better than dial up in almost every respect except for latency, despite the suck factor. When you have a choice between a useless 28k connection and satellite, you choose satellite.
TheMG
Premium
join:2007-09-04
Canada
kudos:3

1 edit

Re: POTS

I'm talking about using POTS (Plain Old Telephone System) for voice, not for internet.

It goes without saying that, if the satellite internet goes down, so does the VoIP phone!

DrModem
Trust Your Doctor
Premium
join:2006-10-19
USA
kudos:1

Re: POTS

Oh I thought you were talking about Internet lol

RWSI

join:2012-11-27
Albuquerque, NM

Latency

We tried VoIP across Hughes satellite and it won't work. The latency is just too much. by the time data transverses space it travels 44 plus thousand miles. That is literately around the planet and more.

All I can say, PT Barnum said it right.. "Sucker born every minute".
BiggA

join:2005-11-23
EARTH

Re: Latency

Bingo. I've talked over satellite phone connections (where there was no other option), and they are HORRIBLE. Not to mention, people can just use cell phones or landlines.

diablo1892
Plough, sew, water, harvest. Repeat.

join:2011-04-21
Friendly, WV

Re: Latency

Ever try HN before and use VOIP with another HN customer? It does'nt work.. Some friend and me tried it before, sadly it disconnects within 2 seconds.

mmm better make that 1 second actually:D
Liberty

join:2005-06-12
Tucson, AZ
Reviews:
·Cox HSI

FOIP (fax over ip)

VOIP
So did Exede this weekend for it's 12 meg subs
All others the latency is too high

FYI about faxing
I am curious to hear reports of success or not with faxing ability on both providers service

I have an Ooma device on my high quality cable connection and it usually takes many many tries before I can get a multi page fax to successfully go out

Faxing is just about dead for most users anyway and my experience with my Ooma has pushed me to the scan & attach routine now

Ooma for voice over Exede is excellent
How is it for Gen4 users?
sharkyyoung
Premium
join:2012-03-15
Reno, NV

Re: FOIP (fax over ip)

Hughes has already said on their forum that it will NOT support fax.
silbaco
Premium
join:2009-08-03
USA

Re: FOIP (fax over ip)

Come now. Since when have we started believe anything they say on the forum?