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story category HughesNet Offers Faster Speeds
New 2Mbps & 3Mbps tiers (plus 500MB daily caps) announced
03:56PM Tuesday Jun 17 2008 by Karl Bode
tags: prices · satellite · business · alternatives · bandwidth · HughesNet Satellite Broadband
For those unfortunate enough to be outside the range of anything else, HughesNet unveiled two new satellite tiers today. The company is now offering a 2Mbps/300kbps "Elite" tier for $119.99 a month, and a 3Mbps/300kbps "Elite Plus" tier for $189.99 a month. Both of those prices are only if you pay a $300 up-front installation and equipment charge, otherwise they're $139.99 and $209.99, respectively. The order page fine print reminds you:
Click for full size
Stated speeds are not guaranteed. Actual upload speed will likely be lower than speed indicated, during peak hours. Download speeds may also be temporarily slowed in cases when patterns of system usage exceed the download threshold for an extended period of time. All services are subject to the HughesNet Fair Access Policy.
While the HughesNet press release eagerly claims these are the "fastest consumer broadband satellite Internet access plans ever offered," it's not quite as enthusiastic when it comes to informing you that both plans come with a 500MB daily cap. Or that users who cross this threshold have their speeds throttled considerably (7-14kbps, according to users).

Of course if you ask our users, HughesNet can barely provide the bandwidth they're promising users of their existing tiers. Complaints about the service have ramped up over the last year or two, with many customers saying they're being throttled back to almost dial-up speeds at peak congestion times, regardless of whether they've violated their bandwidth cap. Ironically the company's motto is "broadband unbound."

Related:
  1. New Satellite Has Ten Times The Capacity
  2. HughesNet Customers Say Service Sluggish
  3. Japan To Offer 155Mbps Via Satellite
  4. New MEGA-Clearwire CEO Speaks
  5. New Japanese Satellite Hits 1.2Gbps
  6. WildBlue and HughesNet Battle For Customers
  7. HughesNet Offers New 5Mbps Service
  8. Friday Morning Links
Forums » HughesNet Offers Faster Speeds
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Cheese
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Yes I have a comment....

HN is out of their f'in minds! 3/300 for 189 a month? RIDICULOUS!

Rob
In Deo speramus
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Re: Yes I have a comment....

said by Cheese See Profile :

HN is out of their f'in minds! 3/300 for 189 a month? RIDICULOUS!
Said the person with a 8/2 connection for 57.95/mo.

Cheese
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Re: Yes I have a comment....

said by Rob See Profile :

said by Cheese See Profile :

HN is out of their f'in minds! 3/300 for 189 a month? RIDICULOUS!
Said the person with a 8/2 connection for 57.95/mo.
Exactly, I like my 8/2 for 57 a month

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Yes I have a comment....

I'll keep my 3008/512kbps for $24.95/month thanks
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Cheese
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Re: Yes I have a comment....

said by en102 See Profile :

I'll keep my 3008/512kbps for $24.95/month thanks
Sounds good!

Camelot One
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Thats only if you pay the $300 upfront fee, otherwise it's $209.99! Most people would call it highway robbery.

I think the 500Mb daily cap would be the bigger issue for me though. Back when I had DirecWay, they advertised speeds up to 1800 down, which is/was fast enough for general web browsing. But I couldn't download a windows service pack without exceeding the daily limits.
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Cheese
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Re: Yes I have a comment....

said by Camelot One See Profile :

Thats only if you pay the $300 upfront fee, otherwise it's $209.99! Most people would call it highway robbery.

I think the 500Mb daily cap would be the bigger issue for me though. Back when I had DirecWay, they advertised speeds up to 1800 down, which is/was fast enough for general web browsing. But I couldn't download a windows service pack without exceeding the daily limits.
Yep, hell even some games in today's world, just UPDATES exceed that!
MRCUR

join:2007-03-09
Columbia, PA

Re: Yes I have a comment....

Very, very true. I just downloaded almost 3 gigs from the Xbox LIVE Marketplace yesterday.

I'll stick with my 8/2 Comcast connection for $43/month.

Skeedatl
Ah, push it - push it real good
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Re: Yes I have a comment....

Duh, ya think? HN is for people who have no alternative.

Cheese
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Re: Yes I have a comment....

said by Skeedatl See Profile :

Duh, ya think? HN is for people who have no alternative.
We know that, DUH, the price is still ridiculous for what it is.

Skeedatl
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Re: Yes I have a comment....

And I'm sure there are some who think $57 for 8Mb traffic shaped/capped service is ridiculous.

It's SRS and those prices are in line for SRS. No one is making subs buy a $180 plan just like they're not making subs buy Verizons $140+ plans or $400/mo T1s.

Jigsaw
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said by Cheese See Profile :

said by Skeedatl See Profile :

Duh, ya think? HN is for people who have no alternative.
We know that, DUH, the price is still ridiculous for what it is.
Its called a Captive audience.Kind of like the way i felt in Vegas a few weeks ago .
--
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BF69

join:2004-07-28
Camden, TN

said by Camelot One See Profile :

Thats only if you pay the $300 upfront fee, otherwise it's $209.99! Most people would call it highway robbery.

I think the 500Mb daily cap would be the bigger issue for me though. Back when I had DirecWay, they advertised speeds up to 1800 down, which is/was fast enough for general web browsing. But I couldn't download a windows service pack without exceeding the daily limits.
500 MB a day = 14.65 GB a month. And people complain about possible 250 GB caps from cable
lvlorpheus

join:2008-02-17
Eureka Springs, AR

Re: Yes I have a comment....

What makes even less since is that most cell phone data plans have a 5 GB cap. Its not like cell phone companies are launching satellites. And to make matters worse EV-DO rev a is faster by far. Before one of you say you don't get EV-DO as your primary home connection. Keep in mind that is exactly what Alltel sold me with a router. And all of you that do have data plans as well as your home broadband connection I would think you would like to see the 5 GB cap higher. I am hopeful that the FCC will make Verizon and all cell provider increase the cap if they approve the Alltel purchase. and hopefully it will be at least 6 times higher. The higher the caps of the slower broadband alternatives the higher caps will have to be on true broadband services should they ever be implemented.
hottboiinnc
Kyle

join:2003-10-15
Toledo, OH
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People complained about not knowing the cap they get told what the caps are up front and still complain. Thats the DSLR way around here. Havent you noticed that? They're not happy either way and believe the companies should cater to what ever they want to do online because of course $40 per month for 8/800 is too much. We'll we should get ATT, VZ and Comcast to roll back the speeds to the way they were when HSI first came out and then let people bitch about the prices.

ISP19901

@cox.net

Re: Yes I have a comment....

"We'll we should get ATT, VZ and Comcast to roll back the speeds to the way they were when HSI first came out and then let people bitch about the prices."--- That's a great idea *IF* the federal government didn't give them billions of our tax dollars for them to increase the infrastructure --- that they still yet to give to the consumer.

elios

join:2005-11-15
Springfield, MO
yea if bet you could get a real T1 for close to what they want for 3mbps and it might be better >.> seeing as 500MB a DAY isnt much and 14Kbps cap after? you might as well use a 58K modem its faster...

Cheese
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Re: Yes I have a comment....

said by elios See Profile :

yea if bet you could get a real T1 for close to what they want for 3mbps and it might be better >.> seeing as 500MB a DAY isnt much and 14Kbps cap after? you might as well use a 58K modem its faster...
It would be better, better uploads, better SLA, no caps on download limits, etc..
pabster

join:2001-12-09
Waterloo, IA
You're right. A full T1 is around $300 to $350, and you get an SLA too.

These guys are nuts.

Nightfall
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Re: Yes I have a comment....

said by pabster See Profile :

You're right. A full T1 is around $300 to $350, and you get an SLA too.

These guys are nuts.
Good luck getting that rate out in the middle of BFE. Thats where all these people are getting satellite in the first place. They aren't in the city. They are out in the sticks. Getting a T1 run all the way out there is almost double that rate depending on how far outside the city you are.
EPS

join:2008-02-13
Hingham, MA

Re: Yes I have a comment....

That's the key thing- HughesNet isn't trying to steal customers from Verizon, Comcast, TWC, or at&t, they're going for customers who have no other option except for dialup (and sometimes not even that)... That's what lets them get away with such huge costs. (Plus, running a satellite operation isn't cheap)
iansltx

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Uhh, double? Try $1000-$1500 a month and that isn't even out in the middle of nowhere...

OTOH sub-100 kbps uploads from WildBlue are sooo lame. Oh, and 1.3 second pings to anywhere. Plus, WildBlue's website isn't even hosted on their own network :/

elios

join:2005-11-15
Springfield, MO

Re: Yes I have a comment....

did you miss the its sat. some were "1.3sec pongs"
duh geo sync orbit is ~1/2 sec up and ~1/2 down at speed of light

lucky its not more then 1.3 sec
BF69

join:2004-07-28
Camden, TN

Re: Yes I have a comment....

said by elios See Profile :

did you miss the its sat. some were "1.3sec pongs"
duh geo sync orbit is ~1/2 sec up and ~1/2 down at speed of light

lucky its not more then 1.3 sec
actually geo synch orbit is 1/8 of a sec.

speed of light 186,282 mps geo synch orbit 22,500 miles 1/8 of 186,282 = 23,285. 22,500 is pretty close to 23,285

elios

join:2005-11-15
Springfield, MO
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Re: Yes I have a comment....

said by BF69 See Profile :

said by elios See Profile :

did you miss the its sat. some were "1.3sec pongs"
duh geo sync orbit is ~1/2 sec up and ~1/2 down at speed of light

lucky its not more then 1.3 sec
actually geo synch orbit is 1/8 of a sec.

speed of light 186,282 mps geo synch orbit 22,500 miles 1/8 of 186,282 = 23,285. 22,500 is pretty close to 23,285
true but thats as the laser goes
1/4 of a sec from base to your home not counting time it takes A. processing on the ground be for broadcast and B.Processing that the bird has to do
1/2 sec and 1/2 down is more of just a good number to live by
BF69

join:2004-07-28
Camden, TN

Re: Yes I have a comment....

said by elios See Profile :

said by BF69 See Profile :

said by elios See Profile :

did you miss the its sat. some were "1.3sec pongs"
duh geo sync orbit is ~1/2 sec up and ~1/2 down at speed of light

lucky its not more then 1.3 sec
actually geo synch orbit is 1/8 of a sec.

speed of light 186,282 mps geo synch orbit 22,500 miles 1/8 of 186,282 = 23,285. 22,500 is pretty close to 23,285
true but thats as the laser goes
1/4 of a sec from base to your home not counting time it takes A. processing on the ground be for broadcast and B.Processing that the bird has to do
1/2 sec and 1/2 down is more of just a good number to live by
I know that but that's not what you stated

"geo sync orbit is ~1/2 sec up and ~1/2 down at speed of light "

You didn't meantion any processing to be done. I assume you meant pure distance. At any rate latency would be at least 250 milliseconds more than any terrestial interent you could get.
iansltx

join:2007-02-19
Fredericksburg, TX

Re: Yes I have a comment....

Okay, I was just contrasting it with what it *should* be, and was before WildBlue made changes, around 600ms. Which is much more useable IMO than freakin' 1300!

tim_k
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said by elios See Profile :

did you miss the its sat. some were "1.3sec pongs"
duh geo sync orbit is ~1/2 sec up and ~1/2 down at speed of light

lucky its not more then 1.3 sec
Pings for WB use to be around 600 ms until they started traffic shaping. Pings then doubled.
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Nightfall
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said by iansltx See Profile :

Uhh, double? Try $1000-$1500 a month and that isn't even out in the middle of nowhere...

OTOH sub-100 kbps uploads from WildBlue are sooo lame. Oh, and 1.3 second pings to anywhere. Plus, WildBlue's website isn't even hosted on their own network :/
Yea, it widely depends. The point is that you won't find $300-$400 T1 rates for people out in the middle of nowhere. Thats where people are buying satellite internet.

jhawk44

join:2006-10-19
USA

Re: Yes I have a comment....

I'm in nowhere and got quoted $555 for a T1.

Nightfall
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Re: Yes I have a comment....

said by jhawk44 See Profile :

I'm in nowhere and got quoted $555 for a T1.
Yea, cause we all know the price in your area is universal for every sticks location. :P
pabster

join:2001-12-09
Waterloo, IA
It just depends. I've got a remote site which could be classified as BFE and the cost for a full T1 is under $400 a month. Obviously this varies wildly.

ztmike
1kwikgt
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Re: Yes I have a comment....

lol @500mb a day caps..i go threw that within 8 hours or so.
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andyh

@comcast.net


from:
Nightfall See Profile

More than double that rate actually. I just bought a home in SE Wisconsin (one would think that's reasonably well populated, right?) where I can ONLY get Wild Blue or Hughes. There aren't even DSL options for my new house! This was a bit of a shock, as I currently have Comcast High Speed Internet - in the country in New Mexico - which most people don't even realize is inside the U.S.! Considering how great my high speed internet is living way out in the boondocks, it never occurred to me that internet access would be a nightmare less than 45 minutes north of Milwaukee. Anyway, I tried the T.1 route, but it won't fly. I could afford it, but nobody would commit to running the services out to us in less than 18 months. Satellite nightmare, here I come . . .

Skeedatl
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edit:
June 17th, @05:31PM

Where are you getting quotes for a T1 for $300-$350 total? My T1 is DIRT cheap at $360 plus $40 in fees. And that is for a short loop.

There is no way you're going to get a T1 for less than $350 out in the middle of nowhere.
pabster

join:2001-12-09
Waterloo, IA

Re: Yes I have a comment....

I use MegaPath and the total cost is just under $400. It is a fairly short loop.

Skeedatl
Ah, push it - push it real good
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Re: Yes I have a comment....

That is what I have with a level 2 loop. I doubt I can get the same deal if I was 13 miles from the CO.

dvd536
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said by Skeedatl See Profile :

Where are you getting quotes for a T1 for $300-$350 total? My T1 is DIRT cheap at $360 plus $40 in fees. And that is for a short loop.

There is no way you're going to get a T1 for less than $350 out in the middle of nowhere.
But those cheap speakeasy T1 lines are really bonded DSL lines. think of it as DSL with a SLA.
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edit:
June 17th, @10:39PM

Re: Yes I have a comment....

said by dvd536 See Profile :

said by Skeedatl See Profile :

Where are you getting quotes for a T1 for $300-$350 total? My T1 is DIRT cheap at $360 plus $40 in fees. And that is for a short loop.

There is no way you're going to get a T1 for less than $350 out in the middle of nowhere.
But those cheap speakeasy T1 lines are really bonded DSL lines. think of it as DSL with a SLA.
I use Megapath (Covad). Verizon mentioned T1 when they installed the additional box at the MPOE next to the NID but that doesn't mean much. My regular Cu loop is almost 20K ft.

How can I tell the difference?

mtroup
Marty
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edit:
June 17th, @06:33PM

i live in an area where satellite is an alternative and i have a t1 for $800/mo so those of you who think you can get a t1 for 350.. let me know where to sign up.
battleop

join:2005-09-28
00000
After all it costs nothing to build and launch a satellite.

See 7 replies to this post

Fox McCloud
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edit:
June 17th, @05:29PM

This would be awesome if...

the 2.0 Meg was $89.99 a month and the 3.0 Meg was $99.99 a month, and had the same caps.

As it stands, that's way too expensive, though I have no doubt that there will be some wealthy individuals out in the country who will get the 3 meg plan just because it's faster and has a larger cap....heh, if I was a multi-millionaire, I may do it.

I would have liked to see the 3 meg package have something like 400-500 kilobits down and a 600-700 MB daily cap though.

interesting step and advance, but it's just too expensive as it stands.
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BF69

join:2004-07-28
Camden, TN

Re: This would be awesome if...

said by Fox McCloud See Profile :

the 2.0 Meg was $89.99 a month and the 3.0 Meg was $99.99 a month, and had the same caps.

As it stands, that's way too expensive, though I have no doubt that there will be some wealthy individuals out in the country who will get the 3 meg plan just because it's faster and has a larger cap....heh, if I was a multi-millionaire, I may do it.

I would have liked to see the 3 meg package have something like 400-500 kilobits down and a 600-700 MB daily cap though.

interesting step and advance, but it's just too expensive as it stands.
They should have just fazed out the 700 kbps adn 1.5 Mbps tiers then lowered the 1 Mbps tier to $60 made the 2 Mbps tier $70 and the 3 Mbps tier $80. Raise the caps to 500, 750, and 1000 MB then maybe you might actually get somewhere.

I have a friend who lives where this is his only option for broadband and sorry he'd rather have no intenet that to pay outrageous prices for satelite or have dial-up. While $80 for 3 Mbp and 1000 MB daily cap would still be BS to me it's an option he might actually consider. Too bad satelite companies don't actually want new customers.
benc
Premium
join:2007-06-17
Glen Carbon, IL
If I were a multi-millionaire I wouldn't mess with satellite. I'd just get an OC3, or maybe higher.

Then I'd have ultra-fast, very low latency, an SLA, and no transfer limits.

Skeedatl
Ah, push it - push it real good
Premium
join:2007-12-26
The Cloud

Bring on the dummies...

....who talk about how their DSL, fiber or cable connection is superior and way cheaper.

Well duh. HN is for people who have no other alternative.

See 8 replies to this post

netgear
Net Gear
Premium
join:1999-12-20
Arlington, TX

Dirt Cheap


That's a bargain, at those speeds, when you can't get anything else; out in the Hill country. I've priced Tachyon, for example, and believe me 200/mo is dirt cheap.

insomniac84

join:2002-01-03
Schererville, IN

Why are they calling it broadband?

500mb a day is what you can do on a connection with a download speed of 47.4kb/s. So how is this broadband when a person with a dial-up modem can download more data in one day and probably enjoy a 1/3 of the latency?

Vtblues
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Re: Why are they calling it broadband?

said by insomniac84 See Profile :

500mb a day is what you can do on a connection with a download speed of 47.4kb/s. So how is this broadband when a person with a dial-up modem can download more data in one day and probably enjoy a 1/3 of the latency?
That's easy, I don't have to wait 24 hours to download 500mb. I seldom download any one 500mb file anyways and I'm much happier not having to take 10 minutes to download and view a one minute video
--
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reub2000
Premium
join:2001-12-28
Evanston, IL

Re: Why are they calling it broadband?

That would be a moot point if you wanted the latest release of Fedora Core. Either way you'd be able to get a chunk of about 500MB each day.
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Vtblues
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Re: Why are they calling it broadband?

said by reub2000 See Profile :

That would be a moot point if you wanted the latest release of Fedora Core. Either way you'd be able to get a chunk of about 500MB each day.
Actually, for any file of that size I'd use a download manager and download it in the 3:00 AM to 6:00 AM FAP free time so I wouldn't be using up all my daily limit on one download.
For me, the bottom line is that I like the faster speeds than I can get with dial-up and until something better comes along that is available to me HN is the only way for me to get it. I'm not very fond of WB's FAP policy so I don't consider it an option.
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BF69

join:2004-07-28
Camden, TN

said by insomniac84 See Profile :

500mb a day is what you can do on a connection with a download speed of 47.4kb/s. So how is this broadband when a person with a dial-up modem can download more data in one day and probably enjoy a 1/3 of the latency?
because no one runs their connection 24/7 and RESIDENTIAL accounts weren't made for that purpose anyways. A person on dial-up wouldn't run thier connection 24/7 until they had line dedicated to strictly internet

500 MB sucks still 2.5X more than what you can download on their 700 Kbps tier.
EPS

join:2008-02-13
Hingham, MA
Interestingly, HughesNet is one of the few companies I see advertising that their service is "broadband", as opposed to "High Speed Internet".