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HughesNet Prepping 20 Mbps Service
Once Jupiter Satellite Launches Later This Year
by Karl Bode 12:27PM Tuesday Mar 06 2012
ViaSat's new Exede service finally offers satellite users faster speeds of 12 Mbps, but has been somewhat underwhelming for customers. It isn't available to most users, may never be available to some, and still features low daily usage caps that are worse than WildBlue's previous offerings. Still it's an improvement, and HughesNet also appears poised to offer an upgraded tier of their own. Currently, HughesNet offers a 1 Mbps tier with a 250 MB cap for $60, a 1.5 Mbps tier with a 350 MB daily cap for $80, or a 2 Mbps tier with a 450 MB cap for $110 (though there are three month promo discounts).

Click for full size
That's not particularly competitive or compelling, and our user reviews pretty clearly reflect this. Based on tech postings in our HughesNet forums however, HughesNet is cooking up a new fourth generation, 20 Mbps tier that should finally shake up these stale offerings.

It's way too early for pricing or usage caps specifics, but you can probably expect the service to be priced somewhere around Exede's range. ViaSat's Exede provides 12 Mbps of speed with a 7 GB monthly usage cap (up & down combined) for $50, 15 GB cap for $80, and 25 GB of monthly usage for $130.

HughesNet's new tier depends on the launch of HughesNet's new Jupiter satellite, which is currently slated to launch sometime during the middle of this year. Launch delays are usually the rule and not the exception, so any new tiers would arrive at the earliest at the tail end of this year. "All in all my impression was Gen 4 will be a serious improvement not a let down like Exede," insists the tech.

Both HughesNet and ViaSat now have to deal with another contender in the ring, with Verizon's announcement of a fixed LTE residential service. Verizon's offering speeds of 5-12 Mbps with a 10 GB cap ($60), 20 GB cap ($90) or 30 GB cap ($120). The new entry should help bring some much needed competition, cap and pricing pressure to a satellite broadband sector that's grown painfully complacent in providing sub-par and over-priced service to a captive audience.

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timcuth
Braves Fan
Premium
join:2000-09-18
Pelham, AL

1 recommendation

Caps are too low to be useful

I mean, you couldn't even download most Linux distros with a 450 MB/day cap.

Tim
mogamer

join:2011-04-20
Royal Oak, MI

Re: Caps are too low to be useful

said by timcuth:

I mean, you couldn't even download most Linux distros with a 450 MB/day cap.

Tim

Hughesnet does have one advantage over Viasat. They have an unlimited download period during the late night/early morning hours. That's when most people schedule their updates and downloads. Other than that, it sucks like an industrial strength vacuum!

DrStrangLov

@12.189.32.x

Re: Caps are too low to be useful

said by mogamer:

Hughesnet does have one advantage over Viasat. They have an unlimited download period during the late night/early morning hours

That's speculation at this point in time; Hughes has not rolled out the "rules/prices" for Jupiter.

PS: 20 mbps download...check the specs...that's for UDP packets.

"UDP uses a simple transmission model without implicit handshaking dialogues for providing reliability, ordering, or data integrity. Thus, UDP provides an unreliable service and datagrams may arrive out of order, appear duplicated, or go missing without notice."

»en.wikipedia.org/wiki/User_Datagram_Protocol
mogamer

join:2011-04-20
Royal Oak, MI

Re: Caps are too low to be useful

said by DrStrangLov :

said by mogamer:

Hughesnet does have one advantage over Viasat. They have an unlimited download period during the late night/early morning hours

That's speculation at this point in time; Hughes has not rolled out the "rules/prices" for Jupiter.

The comment I replied to wasn't about Jupiter, it was about Hugesnet current service (look at the 450mb comment). And Hughesnet does have the FAP-free zone, unlike Wild Blue or Viasat or whatever they want to call themselves.

You're such a shill for that god awful company that you'll take any opportunity to defend the indefensible.

Simba7
I Void Warranties

join:2003-03-24
Billings, MT

Re: Caps are too low to be useful

said by mogamer:

And Hughesnet does have the FAP-free zone, unlike Wild Blue or Viasat or whatever they want to call themselves.

True, but you might as well set up a downloader or a caching proxy to fetch everything in that time frame.

If you have several computers on a HughesNet or ViaSat connection, your best bet is setting up a 250GB (or bigger) Squid Proxy and feed everything through it.
--
Bresnan 30M/5M | CenturyLink 5M/896K
MyWS[PnmIIX3@3.3G,8G RAM,500G+1.5T+2T HDDs,Win7]
WifeWS[A64@2G,2G RAM,120G HDD,Win7]
Router[2xP3@1G,1G RAM,18G HDD,Allied Telesyn AT2560FX,2xDigital QP DE504,Compaq DP NC3131,2xSun QP GigaSwift, SMC 8432BTA, Gentoo]

Sircolby45

join:2005-11-26
said by mogamer:

said by DrStrangLov :

said by mogamer:

Hughesnet does have one advantage over Viasat. They have an unlimited download period during the late night/early morning hours

That's speculation at this point in time; Hughes has not rolled out the "rules/prices" for Jupiter.

The comment I replied to wasn't about Jupiter, it was about Hugesnet current service (look at the 450mb comment). And Hughesnet does have the FAP-free zone, unlike Wild Blue or Viasat or whatever they want to call themselves.

You're such a shill for that god awful company that you'll take any opportunity to defend the indefensible.

He has to be on their payroll...There is no way any normal person could defend such a terrible company without some kind of motive. If the CEO of Viasat robbed somebodies house he would blame the homeowner for not having better security.
--
Windows 7 Pro 64-Bit / Core i5 - 760 / GTX 460 1GB SLI / 8GB DDR3 RAM / Vertex 2 120GB SSD
chances14

join:2010-03-03
Michigan
said by DrStrangLov :

That's speculation at this point in time; Hughes has not rolled out the "rules/prices" for Jupiter.

PS: 20 mbps download...check the specs...that's for UDP packets.

"UDP uses a simple transmission model without implicit handshaking dialogues for providing reliability, ordering, or data integrity. Thus, UDP provides an unreliable service and datagrams may arrive out of order, appear duplicated, or go missing without notice."

»en.wikipedia.org/wiki/User_Datagram_Protocol

i guarantee that the FAP free time will accompany the new satellite. it's their biggest advantage over wildblue. surely they wouldn't be as dumb as to throw that away
Skipig

join:2011-11-22
Parker, CO
According to Sandvine, the typical usage in America today is around 7GB per months. Verizon just announced 10GB/20GB/30GB plans. ViaSat and DISH are at 7.5GB, 10GB, 15GB and 25GB plans. Pretty sure that the market will force Hughes to provide for appropriate caps for most users. "Most users" would not include many of the commenters to this blog who are heavy techies. There will never be enough bandwidth to satisfy some of the population.
clarknova156

join:2011-06-04
Poughkeepsie, NY

Re: Caps are too low to be useful

That is such BS. I would love to do my own survey if I had the time just to disprove it.

I know family's that rely on Netflix for all there viewing purposes (family of 4) and they likely use 7GB about every hour nearly every evening. That's not counting putting on kids shows during the day on Netflix either so its probably much higher.

If you want to use the internet to its advantage then you simply can't be forced into a low data plan / cap. If you want to check email and surf web sites a few times a day and never use the internet for anything else than you are either poor and have to work non-stop to pay bills living pay check to pay check or you are 70 and barely able to use a computer as is.
prairiesky

join:2008-12-08
canada
kudos:2

Re: Caps are too low to be useful

That 2nd paragraph is complete dribble and horse shit and you know it.

Maybe you should think before you talk next time.
Skipig

join:2011-11-22
Parker, CO
Sandvine did have the time, the staff and the money to conduct a survey. You should read it. But, you're welcome to express the opinion that they are wrong. Just like your one family, I know of one Qwest DSL user that downloaded 3 terabytes in a month. In fact, according to Qwest, 50% of their total bandwidth is consumed by 15,000 customers (out of several million total). That skews the "average" data usage vs the mean usage.

I guess I look at it a little differently and a whole lot less skeptically. First, access to Internet content is hardly an inalienable right. The product managers at Verizon, ViaSat and HughesNet are paid to design products that make sense for the typical (not average) users, turn a profit for the company, and its shareholders. If they uncorked the pipe and let heavy users consume all the bandwidth they wanted no one would have descent service and the company would go broke. Then who wins?
Expand your moderator at work

compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma

Hughesnet, dont screw up like ViaSat did!

HUGHESNET has the potential of not screwing their launch/rollout of Jupiter/Spaceway 4.

All they have to do is observe closely all the comments/problems/issues that ViaSat has gone thru with EXEDE.

Current complaints of issues like pricing and caps have the potential to win users over to Hughes....IF Hughes plans their plans and caps more reasonable and affordable than ViaSat.

HUGHES is greedy though, perhaps since EchoStar bought them, they'll realize the potential with this new bird.
Skipig

join:2011-11-22
Parker, CO

Re: Hughesnet, dont screw up like ViaSat did!

Not bloody likely. EchoStar gives a whole new meaning to "greedy." Like "greedy" on steroids. Still, Hughes may float some free zones or other ideas to make the necessary caps less painful. Caps are here to stay flatlanders! Better get used to them.
sonicmerlin

join:2009-05-24
Cleveland, OH
kudos:1

Re: Hughesnet, dont screw up like ViaSat did!

said by Skipig:

Not bloody likely. EchoStar gives a whole new meaning to "greedy." Like "greedy" on steroids. Still, Hughes may float some free zones or other ideas to make the necessary caps less painful. Caps are here to stay flatlanders! Better get used to them.

Caps aren't necessary. Data is not a finite, tangible quantity. What is finite is overall bandwidth, and as long as the satellite provider controls usage during peak hours they can provide otherwise unlimited usage during non-peak hours.

newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
kudos:1

Forget it if you do ANY gaming

20 Mbps Service with 1000ms latency ...

no thanks
ford8nlover

join:2010-12-05
Beaverdam, VA

Re: Forget it if you do ANY gaming

But if you need satellite internet I don't think that gaming will be your first priority. 1mbps vs. 20mbps, I think I'll take the 20. Lol
LucasLee

join:2010-11-26
kudos:1
said by newview:

20 Mbps Service with 1000ms latency ...

no thanks

yeah, it's totally Hughes' fault that they can't send data faster than the speed of light.

if you want to play games like that, Satellite service isn't designed for you. if geography limits your other choices for high speed internet, consider relocating.

philipj

@cornell.edu

Hughesnet customer here

We are currently living in the stix in Central NY and are Hughesnet subscribers. It is one of the worst services I have ever experienced. I can't wait to see what this new satellite offers. We currently get raped for the UP TO 1.5MB plan. I can honestly say we have never seen it over 600kbps. Even something as simple as Youtube is way out of reach for us. I do part time work as a graphic designer. Any work I send via email is generally accomplished from my other office job during the day. Sorry, boss.

Before you ask why we pay for the 2nd tier plan when we never see its stated performance.... The answer is that we are hopeful, lazy, suckers.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

Speed

Is unimportant when crippled with FAP.

WildblueUser

@wildblue.net

Viasat has dropped the ball

Now, like other commenters here have noted, Hughesnet has the opportunity to offer better options with Gen4. I still expect caps. But I expect more reasonable usage caps vs. what Viasat has done. Viasat actually REDUCED their cap levels. Last time I looked, the amount of data passing through the internet is increasing all the time. Cranking down cap levels makes NO sense at all.

So I think myself, like many other users stuck on satellite only internet, are hopefully that Hughesnet builds the better "mousetrap" and gives rural users something they can actually use and be happy with, without hitting a monthly cap level in a couple of days.

Sircolby45

join:2005-11-26

Re: Viasat has dropped the ball

said by WildblueUser :

Now, like other commenters here have noted, Hughesnet has the opportunity to offer better options with Gen4. I still expect caps. But I expect more reasonable usage caps vs. what Viasat has done. Viasat actually REDUCED their cap levels. Last time I looked, the amount of data passing through the internet is increasing all the time. Cranking down cap levels makes NO sense at all.

So I think myself, like many other users stuck on satellite only internet, are hopefully that Hughesnet builds the better "mousetrap" and gives rural users something they can actually use and be happy with, without hitting a monthly cap level in a couple of days.

It should not be hard for Hughesnet to beat out the Viasat plans...They didn't set the bar very high.
--
Windows 7 Pro 64-Bit / Core i5 - 760 / GTX 460 1GB SLI / 8GB DDR3 RAM / Vertex 2 120GB SSD
LucasLee

join:2010-11-26
kudos:1

said by WildblueUser hopefully... Hughesnet builds the better "mousetrap" and gives rural users something they can actually use and be happy with, without hitting a monthly cap level in a couple of days. :


HughesNet residential services don't have a "monthly cap".

Hugh Bast

@comcast.net

Done it all

Click for full size
There are MANY alternatives to downloading massive amounts of data without ruining your cap. Order the sofware via mail, go to Dunkin Doughnuts to download the ocassional Multi megabyte file.
Leave your Memory stik in your car and download the file at a friends house.
Watch your usage chart, just dont be stupid about it, accept that your at a deficit and deal with it like a smart educated adult.

Because here is the real payoff if you can think your way around the cap, going with a FASTER service will breaks the chains that bind your wrists. You are literally wasting your life away not going with a faster service. If you save even 1 hour a day with the faster service, at the end of the year you will have saved 2 and a half weeks of your life of which you could take a vacation on.

So forget about the cap, take the damn speed and get on with your life in a much more efficient, and less frustrating way. I put in the new Exede and welll I have to say its ALLLLLL that and more. ~ Hugh Bast

compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma

Re: Done it all

sounds like a sales pitch to me...... (and from a comcast.net anon user)!

said by Hugh Bast :

There are MANY alternatives to downloading massive amounts of data without ruining your cap. Order the sofware via mail, go to Dunkin Doughnuts to download the ocassional Multi megabyte file.
Leave your Memory stik in your car and download the file at a friends house.
Watch your usage chart, just dont be stupid about it, accept that your at a deficit and deal with it like a smart educated adult.

Because here is the real payoff if you can think your way around the cap, going with a FASTER service will breaks the chains that bind your wrists. You are literally wasting your life away not going with a faster service. If you save even 1 hour a day with the faster service, at the end of the year you will have saved 2 and a half weeks of your life of which you could take a vacation on.

So forget about the cap, take the damn speed and get on with your life in a much more efficient, and less frustrating way. I put in the new Exede and welll I have to say its ALLLLLL that and more. ~ Hugh Bast


WildblueUser

@myvzw.com
Beyond a sale pitch. Yes, it is faster. But not to the point of saving an hour of browsing time a day...lol.

Here is a novel idea...how about faster service coupled with a download zone during off-prime hours. Then you don't have to waste time at a friends house, or Dunkin Donuts, or driving somewhere just to download something.

DataRiker
Premium
join:2002-05-19
00000
said by Hugh Bast :

There are MANY alternatives to downloading massive amounts of data without ruining your cap. Order the sofware via mail, go to Dunkin Doughnuts to download the ocassional Multi megabyte file.
Leave your Memory stik in your car and download the file at a friends house.

So why would you purchase internet service if you have to leave your house to download or order software in the mail?

This has to be one of the dumbest, most retarded sales pitches ever.

floydb_1982

@comcast.net

Shitty Caps

Those are some shitty low caps.
countrydoc

join:2012-02-14
Vonore, TN

Re: Shitty Caps

Some group of corporate fascists sat around and got their engineering team to find a way to put a toll on the internet....Watch out cable and dsl users... I have a feeling you are next.
When my H-net contract is up...I seriously doubt going back to ANY type of Internet Service Provider.... This is one of the biggest scams of the century!
Caps...and Faps... all B.S.