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story category It's Comcast TV Rate Hike Season, Again
Comcast raising rates in PA, VA, and WA
(old news - 06:09PM Tuesday Oct 16 2007)
tags: prices · competition · business · cable · bundles · Comcast
On the heels of cable TV rate hikes in Houston, Comcast today alerted customers in Lancaster, PA that they'll be raising the price of their standard cable TV package by 6.9 percent and their "bare bones" TV package by 12.5 percent. Premium channels are getting bumped by $1, the price of installation is being bumped by 4.4% percent, and their DVR service is now 16.7% more expensive.

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It's the second round of rate hikes the region has seen this year -- the company also raised rates by 4.1 percent back in January. According to Comcast, the hikes are being blamed on new support employee hires. Those employee hires are taking place because Comcast continually scores very low in customer satisfaction surveys.
"We've added more than 400 new employees in the region since January," Alexander said. "The majority of these new hires are frontline service employees such as call-center personnel and technicians. We plan to hire hundreds of additional employees in the next year."
Comcast this week also informed residents of Tacoma and Seattle, Washington that they too would see their second rate hike of the year -- to the tune of 4.2%. Comcast is also raising rates in Virginia by "less than 5%,"; the company telling locals the hikes "reflect the increased value of our services."

Related:
  1. Comcast Speeds Up Economy Tier
  2. Comcast Attacks Verizon Over HD Claims
  3. Consumer Reports: FiOS, U-Verse Best Triple Play
  4. Verizon Laughs Off DOCSIS 3.0
  5. Comcast Expands DOCSIS 3.0 In Bay Area
  6. Comcast 50Mbps To See Price Cut
  7. Comcast Brings 50Mbps To DC
  8. Verizon: Cut Your Landline To Save Money
Forums » It's Comcast TV Rate Hike Season, Again
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en102
Canadian, eh?

join:2001-01-26
Valencia, CA

1 edit

Not surprising...

Gotta pay for that DOCSIS 3.0 and 'powerboost' as well as to subsidize the more competitive markets where FiOS is deployed.
If you don't like it... find another carrier/solution.
--
Canada = Hollywood North
systems2000
What? You Say It's Fixed. Hah

join:2001-11-29
Cyberspace

1 edit

Re: Not surprising...

I already did!

GOODBYE COMCAST!

myosh

join:2001-05-03
Cupertino, CA
·Pacific Bell - SBC

Add the S.F. Bay Area to the list!

Just read in the San Francisco Chronicle that Comcast is jacking up our cable rates another 5% next month.

Link: »www.sfgate.com/cgi-bin/article.c···R22H.DTL

myosh

join:2001-05-03
Cupertino, CA
·Pacific Bell - SBC


1 edit
said by en102 See Profile :

Gotta pay for that DOCSIS 3.0 and 'powerboost' as well as to subsidize the more competitive markets where FiOS is deployed.
If you don't like it... find another carrier/solution.
IIRC, DOCSIS and Powerboost are for the cable modem service right? If that's the case, raise the HSI rates and leave the TV rates alone! Why should someone receiving only TV service like me (I have DSL for internet access) be forced to subsidize the HSI users?
mglunt

join:2001-09-10
Fredericksburg, VA
LOL

Yes, Comcast... the key to competing against Verizon in Va, where FIOS is spreading fast is to raise prices... lmao

morons.

Titus Pullo
I came, I saw, I slept

join:2004-06-26
·Embarq

They're pushing it

It's finally here: Basic cable (no box) will hit $60, and guess what? I'm gone. I pay $55 now for Comcast channels 2 to 70, so this price hike will likely have me on the phone to Dish. There's no sense in staying when I know the employee excuse is BS. They can absorb employee training and the hiring of new employees where needed without two rate hikes in one year.

These hikes are about not cutting into rapacious profits to go from half-assed service to quarter-assed service. If I thought for one minute that my service would actually improve -- no snowy picture or downtime with T-storms that take hours to come back up and phone drones (except to pay a bill -- they've got that sh_t down pat), then no problem. But for more of the same crap? No way. I've been down this road too many times. Fool me once, fool me ten times.

I dumped Comcast HSI when they took over Adelphia and I'll dump the TV too. If more people did this they'd lower their f'n rates faster than a powerboosted speedtest AND hire the techs they need for decent support.
--
.sig awaiting self approval

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

Re: They're pushing it

said by Titus Pullo See Profile :

There's no sense in staying when I know the employee excuse is BS.
I can't speak for your area not even knowing where it is but can say that here in Ct., they seem to be hiring like mad and advertising for openings every hour on the hour on TV even.

They even opened a new tech call center that I drove by recently.

So, from that perspective, it does appear that they're trying to improve service and add more staffing.

Personally, I've found their values are much better when you add and combine services. If you ask for them, they also have triple play deals for current customers that you can take advantage of. The last one they offered me was digital TV, 2 premiums..phone..hsi for 129.00.
There's certainly a lot more value in that rather than an a la carte standard service for 50 or 60 bucks.

Here's how I look at it. Is 4 bucks and change per day for all that worth it? I sure think so..and that's what it amounts to when you break it down that way.
Where else in this world do you get all that value and entertainment, hsi speeds..phone service..digital tv..premiums..for what amounts to less than half the price of one movie ticket? And..a cheap ticket at that.
Heck..that's not even going to cover the price of a bucket of popcorn anymore going out to a theater.

Honestly, I think people need to rethink this this way and maybe they'll see it's really quite a value after all.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!

Titus Pullo
I came, I saw, I slept

join:2004-06-26
·Embarq

Re: They're pushing it

said by Rick See Profile :

said by Titus Pullo See Profile :

There's no sense in staying when I know the employee excuse is BS.
Personally, I've found their values are much better when you add and combine services. If you ask for them, they also have triple play deals for current customers that you can take advantage of. The last one they offered me was digital TV, 2 premiums..phone..hsi for 129.00.
There's certainly a lot more value in that rather than an a la carte standard service for 50 or 60 bucks.

Honestly, I think people need to rethink this this way and maybe they'll see it's really quite a value after all.
Bundling is how they keep you on the hook: Retention in areas with competition is a lock once they have you with phone, internet and tv through the same company. Once you unhook from one service, it's easy to dump the whole shebang or one at a time. And, yes, the single charge for one service is pure penalty for not buying the bundle. And that's a fact. But the TV rate WAS in line with Dish. Not any more.

I value uptime/reliability. Comcast's uptime and QoS in my area isn't terrible, but it isn't that good either.

By comparison, my DSL service has been down once in a year's time and the landline has never been down. Add my cell to the mix and I don't need Comcast's $100+ bundle for per one year unreliable introductory rip-off service. The TV here is _TERRIBLE_ --Snowy analog and compressed digital (I've seen the latter but don't, and won't, pay for it).

If you're happy then I'm happy for you. But I'm not paying another rate hike to a company to hire the help they should have had to begin with given their rates and profit margins.
--

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

Re: They're pushing it

said by Titus Pullo See Profile :

But I'm not paying another rate hike to a company to hire the help they should have had to begin with given their rates and profit margins.
--
I'd hardly call a 10.6% profit margin excessive by any means.

»finance.yahoo.com/q/ks?s=CMCSA

Which I guess means it all boils down to they make 5 or 6 bucks off that 50 to 60.00 tv service they bring you.

Is that a lot?
I sure don't think so.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!

KoolMoe
Aw Man
Premium
join:2001-02-14
Annapolis, MD
clubs:
·Verizon FIOS
·Speakeasy

Re: They're pushing it

I would take that more as a poorly managed company than a justification to once again raise rates. The huge growth of Comcast over the recent years is supposed to realize efficiencies and economies of scale. If they can't realize this, the maybe they'd do better reverting back to a bunch of more localized independents.

It's great that bundled services can save money. I, however, am not so keen on having all services tied to one line. That one line down, all services down. Not a risk I'm willing to take considering my experience with cable OR telco services.

It would be interesting to see where Comcast rate hikes have happened overlaid where there is competition. Now that FIOS is in my area, I wonder how often cable rates will go up?

And if Comcast does raise rates and VZ follows right behind them, well, I've yet to try Dish or DirecTV here...
KM

Titus Pullo
I came, I saw, I slept

join:2004-06-26
·Embarq

said by Rick See Profile :

said by Titus Pullo See Profile :

But I'm not paying another rate hike to a company to hire the help they should have had to begin with given their rates and profit margins.
--
I'd hardly call a 10.6% profit margin excessive by any means.

»finance.yahoo.com/q/ks?s=CMCSA

Is that a lot?
I sure don't think so.
No? If we're talking net, then your econ and mine aren't from the same book. Here's the first link I found:

"According to Quicken.com, less than one out of four U.S. publicly traded companies can claim a net profit margin north of 7% over the past year. By that measure alone, this Foolish 8 requirement appears to be a fairly good screen for identifying highly profitable companies. If you graph all companies as falling somewhere along a basic bell curve-shaped distribution, those that can manage to report just 7% net profits margins will be found firmly to the right of the statistical mean."

Here are some other data to chew on, which some investors may also find surprising:

Net Profit Margins

Average net profit margin for S&P 500 companies ...... 7.0%
Average net profit margin for all Nasdaq companies ... 3.1%

From:

»www.fool.com/foolish8/2000/fooli···1208.htm

-- end copy --

If 7% is "firmly to the right of the statistical mean," then what is 10? I don't know the STDev, but 'soundly' to the right at 7 is at the very least beyond 'very good' profits at 10.

--

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

Re: They're pushing it

So, I guess what you're saying is they should lower their service by a buck and make 4 or 5 bucks off your TV service instead of 5 to 6? After all, that's what would them bring them in line with what you're suggesting is more the norm.

Sorry, but that buck doesn't make a world of difference to me..and hopefully..not to you either.

You're acting here as if that 50 to 60 per month service can be cut to 30.00 or 40.00 a month instead.
And, it simply can't to allow the company to remain profitable.

As you can hopefully now see, the profit margin in dollar terms is very low and break even is only a few dollars from what they sell the service for.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!

KoolMoe
Aw Man
Premium
join:2001-02-14
Annapolis, MD
clubs:
·Verizon FIOS
·Speakeasy

Re: They're pushing it

When the FedGov has big expenses, do you advocate raising taxes? Or would you prefer cutting spending and managing what they do have more efficiently?
I certainly prefer the latter. I have no way of knowing, but I suspect there's an awful lot of mismanagement and waste going on here.
Of course, it's easier just to raise rates twice a year instead of bringing costs under tighter control...especially when there's little competition to worry about.
KM

Titus Pullo
I came, I saw, I slept

join:2004-06-26
·Embarq

said by Rick See Profile :

So, I guess what you're saying is they should lower their service by a buck and make 4 or 5 bucks off your TV service instead of 5 to 6? After all, that's what would them bring them in line with what you're suggesting is more the norm.

Sorry, but that buck doesn't make a world of difference to me..and hopefully..not to you either.

You're acting here as if that 50 to 60 per month service can be cut to 30.00 or 40.00 a month instead.
And, it simply can't to allow the company to remain profitable.

As you can hopefully now see, the profit margin in dollar terms is very low and break even is only a few dollars from what they sell the service for.
Your arguments (and logic) are beginning to resemble a dog chasing its tail Now you're putting words in my mouth. I never said what they should make or charge, I was addressing the fact that their profits continue to go up but rather than finance improved service FROM those profits, they're passing along every cent it costs them to implement this, uh, 'improved service' to the customer while their profits continue to rise. If you're going to argue a point do it with what I write, not with what you'd like me to write to justify your position. Sheesh!

You're at the bottom because this one is too simple: take that $5 and multiply it by the number of paying customers and what do you get? That's a lot of duckets, and a lot of bull that they need to raise rates twice in a year to provide us with better service when they're enjoying some of the highest profit margins in industry at present. Again, in case you didn't read, it's all about keeping the bottom line fat as hell and damn the customers because Comcast already has churn figured into the equation; they're probably within a 3 point margin of how many customers they'll lose with this rate hike and that amount of lost revenue is covered BY the rate hike. Who the F do you think you're kidding?

But, I guess yourself, since you address each argument with a non-sequitur, and then find yourself left with the "you don't want the company to make money" thing. I guess I'll "hate the troops" next. No one wants a company to fail, but given the fact that the customer doesn't have much choice anymore, guess who's losing and who's winning? But that's OK, you'll figure out soon enough that your rates are keeping a fat bottom line as people start to bail out - first on the premium stuff and then on cable altogether. Only at that point will prices come down for real. Not more of this incentivizing BS to bait, hook and reel you in.

But until then, sure, add another couple of bucks here and there and over yonder because we had to actually train the people we hire (good excuse) or hire enough people to service the areas we've taken over. But guess what? We're not going to lower our bottom line one penny because you're going to pay for it all while our CEOs and managers make boo-coo bucks and our stock price looks good on paper because our net is nearly 11%.

I've read some fanboy logic in my time, but yikes.
--
.sig under review by Comcast GoonSquad®

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:


1 edit

Re: They're pushing it

Try as I might, I can find no logic in your argument at all.

As I've clearly demonstrated, their "profit" off you as a cable tv customer amounts to something like 5 to 6 dollars per month.

But yet..you'd now like them to use that profit to "hire the techs they need for decent support"..and..apparently..on top of that..to lower their rates for you as well.

You are attempting to cite industry statistics that supposedly say they "should" be making 7% instead. I'm in no way agreeing with that statement because I think there's plenty of goods and services out there that cost 60.00 a month where the company is making a whole helluva lot more markup than that.

But, lets say that they did that.
Now, we're talking about what..a dollar less per month from you? Or..a dollar that they're directing instead to paying for these increases themselves instead of raising your rates?

Can anyone say..big whoop? The dollar is meaningless in the whole big picture..and I'd daresay that if your service was 59.00 a month instead of 60.00..it wouldn't make a world of difference to you..because you'd still be rambling on about it costing too much.

The fact of the matter is..there is VERY little markup in these products. And, you and I are paying very close to what it costs this company to deliver it.

Anything less and the company would become a non profit organization..and they're certainly not going to be doing that.

I also have to strongly disagree with you on the points you make about them not adding to their tech workforce.
Again..here in this state..I see a new center going up..and their advertising for hundreds of new support reps.

That is where our money is going...and..I highly doubt it's us that are footing the whole bill for it.

If you hadn't prematurely cancelled your HSI..you'd also be seeing all the exciting things they've been passing along to we customers. All at no cost.
Higher speeds..and even speeds with powerboost now that exceed 20Mb.
All for just over a dollar a day.

Is that too much for you too?

I get the sense you want everything for nothing..but too bad it just doesn't work that way.

I also think you need to look at the bigger picture..and what this industry and company is now offering customers.
I don't know about YOU..but I used to pay hundreds per month for the slowest dialup service you could imagine years ago.
Today..for just a fraction of that..I get speeds like this.

Sorry, but I simply don't see this as being expensive. I think we get a great value from Comcast..for all they deliver.

Like I suggested..if you were to bundle all your services together..for what amounts to about 4 to 5.00 per day..you could have everything they offer. From digital tv..to all the premiums..to HSI..to phone.

What on earth do you get that offers that kind of value..besides all this? That amount would barely cover a happy meal at Mcd's these days. But yet..you see it as too expensive for ALL these services combined.

It's you who are choosing to go the more expensive route..via ala carte.

And, if that makes you happy..then fine.

But don't try to present this service in the false light you are.

Because it is one very good value..day in ..day out..
and many of us feel that way.

Titus Pullo
I came, I saw, I slept

join:2004-06-26
·Embarq

Re: They're pushing it

said by Rick See Profile :

Try as I might, I can find no logic in your argument at all.
Let me help you by making it as succinct as possible.

* Two rate increases in one year to improve customer service

* I already pay, in effect, a penalty for NOT buying more than one service from Comcast. If you think that a price structure that penalizes someone that might not be able to afford $120 or $150 a month for bundled services from one company, or perhaps doesn't want all their eggs in one basket, is somehow illogical, well ... that's your prerogative.

* Their profit margins could be 20% for all I care -- more power to them and their stockholders. What I'm saying is that in my mind I know what type of company I'm dealing with when I get hit with not one but two rate hikes in one year while the company is enjoying wonderful financial health for a reason that is nebulously intangible at best (I can't see with my own eyes whether their service is better because they've raised my rates again to that end).

So, in summary: I'm not advocating what Comcast should be making (7% or 70%). I know, as do we all, that corporations are in business to make money for stockholders. However, whether you realize it or not, Comcast is squandering something worth a lot more than you think, and that's called goodwill. As I stated, if I thought I would receive better customer service and QoS with these constant rate hikes I might 'swallow' it a bit easier. Sad to say, that's not the history with the cable industry, and those who don't remember the past are doomed to repeat it. As in rates that rise many times the rate of inflation.

Three years ago, I paid $83 for HSI and Expanded Basic w/box/HBO. Comcast wants to raise my _current_rate_ UP to $60 for analog cable service that is notoriously fuzzy while they enjoy record profits. I'm not asking for a lower rate, I'm asking them to quit making me pay, pay, pay, more, more, more, when their profits tell me that they could absorb the cost to improve their CS without raising my rates AGAIN. Never mind the fact that they have no way of proving to me that their tech support has improved. For whom? Another state? It's nonsense to charge me more for what amounts to lousy service when they're raking in record profits.

If you can't understand a consumer saying "enough" when the reasons are as clear as a spring sky, I can't help you.
--

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:


1 edit

Re: They're pushing it

I think this fully rationalizes their price increase..which, for some, isn't even an increase at all.

Really, I think it all boils down to your choice to stick with what you have, rather than realize greater savings by bundling.

»seattlepi.nwsource.com/business/···s16.html

comcastsucks2

@rstmkt.com
Maybe I just watch 10 channels and they need to adjust their packages? A la carte perhaps?

RTP

@ga.us

youre such a kiss ass for the Company Rick .. Im sick tired that you brag about it even though you know they are the worst .. then you blast att uverse .. appreciate the fact the u-verse does have the potential to compete comacast based on price..
lexy

join:2007-10-21
Ogden, UT

said by Titus Pullo See Profile :

It's finally here: Basic cable (no box) will hit $60, and guess what? I'm gone. I pay $55 now for Comcast channels 2 to 70, so this price hike will likely have me on the phone to Dish. There's no sense in staying when I know the employee excuse is BS. They can absorb employee training and the hiring of new employees where needed without two rate hikes in one year.

These hikes are about not cutting into rapacious profits to go from half-assed service to quarter-assed service. If I thought for one minute that my service would actually improve -- no snowy picture or downtime with T-storms that take hours to come back up and phone drones (except to pay a bill -- they've got that sh_t down pat), then no problem. But for more of the same crap? No way. I've been down this road too many times. Fool me once, fool me ten times.

I dumped Comcast HSI when they took over Adelphia and I'll dump the TV too. If more people did this they'd lower their f'n rates faster than a powerboosted speedtest AND hire the techs they need for decent support.
--
.sig awaiting self approval
OHH REAL SMART! so you sign with the dish which advertises prices you will never see on your bill,pay a activation fee of at least 50$ since the install is free!then they require a phone line to each receiver (unlike comcast) or pay 5$ a box extra.Also pay 5 $ for local channels and if you have a problem with your set up ,plan on paying a minumum of 99.00$!Not to mention a contract or atleast a year! you cant get out of ! no thanks I wont switch just to end up paying more to prove a bad point.And atleast the tech. fixed my comcast problem for free. Lex

newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD

Boy, this takes the cake . . .

"Our customer service is lousy, so we gotta' raise prices".

Comcast will never run out of excuses for raising prices gouging customers.

S_engineer

join:2007-05-16
Chicago, IL
·Comcast

Re: Boy, this takes the cake . . .

Nor will they ever have good service!
I haven't seen this rate increase in Chicago...but it's just a matter of time. Then it will bye bye Comcrap.

This story makes me want to cancel them now!

Soon Comcrap...soon!
--
Burn a tire, but make sure you buy that carbon offset!

cypherstream
Looking forward to the future of things.
Premium,MVM
join:2004-12-02
Reading, PA
clubs:


1 edit

Just got my letter today

Yeah got my letter today. Two months early. Last two years it was a January increase, this year the increase starts November 5th.

Here's some of the pricing scheme in my area:
Standard Cable $56.00
Digital Starter $58.00
Digital Preferred $71.95
Digital Preferred with 1 premium $86.50
Digital Preferred with 2 premiums $98.35
Digital Preferred Plus (HBO, Showtime, Starz) $107.45
Digital Premier (5 premium's) $117.90

The Movie channel is no longer bundled with Showtime at $18.95 a month. Now for a whopping $19.95 a month you can get 2 (count em') 2 SD channels by The Movie Channel! What a deal! (Ok Borat, here is where you say NOT)

If you want Showtime and the Movie channel, it's gonna cost you $39.90! If you already subscribe to both you pay $28.95! Better cancel before November 5th, unless you really adore that package!

Additional SD Digital Boxes are $8.90 per outlet.
Additional HD Digital Boxes are $13.90 per outlet.

The first DVR is now $13.95. with each additional costing you $18.90.

Looks like if you have any Digital Preferred service with no DVR, you get 1 SD box free, or 1 HD box for $5.00. After that go by the additional box price I listed above.

No mention of CDV Voice pricing, but HSI is listed and that is unchanged. Most of the installation, troubleshooting, administrative, FCC User fee, franchise fee, etc.. are all increasing by some pocket change.

Luckily I'm in the $159.95 gets you everything promo package. Voice, 8mbps HSI, all 5 premiums and the $5 Sports Tier. I'll see an increase in my DVR fee and the FCC and tax crap.

When my promo pricing is done, I'll have to drop to just HBO and the standard HSI package. There's just no value at the regular price point. Our area is behind in terms of HD, and the on screen guide software plain ol stinks.

Mike
Premium,Mod
join:2000-09-17
Pittsburgh, PA
clubs:

Re: Just got my letter today

DTV 72 HDTV channels you say...

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

Re: Just got my letter today

said by Mike See Profile :

DTV 72 HDTV channels you say...
ehrmmm HD-LITE. *yawn*
--
You can never be too rich, too thin or have too much Bandwidth

Mike
Premium,Mod
join:2000-09-17
Pittsburgh, PA
clubs:

Re: Just got my letter today

mpeg4 with directv 10 online now.

hd-lite no more

iactuallyhavedtv

@rr.com
Sure doesn't appear to be hd-lite to me. Perhaps you should have the service before talking about it.

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

They'll most likely renegotiate that 159.00 promo with you when your time is up. When you're taking everything they've got is when they can be the most flexible it appears.

Heck, even the brochure here in Ct. says that at the end of it...call them and they'll give you a "loyalty discount" rather than have it revert to regular pricing.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Re: Just got my letter today

That, like many other services won't come into play until you threaten to leave.

It was nice with DirecTv... I didn't even call them or anything.. they just offered a $10/month discount for 6 months (bringing my 3 tuners of the 'plus' package to $51/month after taxes.
--
Canada = Hollywood North

Holysmokes

@rr.com

And to think, when Comcrap took over ATTB in my service area the top tier premium package was $72. By the time Comcast got done with me just 3 years later, the price jumped to $105 and we got less channels. NOw looking at your list it's at nearly $120.

Insane. But in my neck of the woods (now Time Warner) Verizon took increases with both video and HSI.

Even E* has been raising prices and I keep dropping programming and whenever I think about switching to cable I'm shocked by how much they've hiked prices.

Bring on a la carte and force these channels like ESPN to actually COMPETE for business instead of being forced on customers.
flashcore

join:2007-01-23
Lutherville Timonium, MD

Its funny... when I left Crapcast in April my bill was $167.90 a month (Digital Prefered Plus, 2 DVR's, 1 STB and HSI). And I had Verizon phone service for $40 a month. Then Crapcast tried to hit me with there invisible cap BS and jack my internet up to almost $500 saying I used 1200GB in the month of December when the modem and computer was not turned on while I was out of town.

It was actually a sad thing that Crapcast had to try to pull this on me. At the same time they were doing this Verizon was putting the finishing touches on the Fiber cables on my street and the county i am in had just approved the TV franchise agreement. Now I know at least 30 people in my area who have told Comcrap where they can shove there service and I know there is more people that I do not know who have made the switch. I constantly see Verizon employees installing FiOS around my area (At least Verizon hires employees to do there installs and not half-assed contractors).

Since Verizon FiOS came into my area in April my bill has gone from $167.90 (Comcast TV, HSI) and $40 (Verizon Phone Service) to $170 a month for FiOS TV with the basic programing package that includes MORE channels then Crapcast did, the movie package (Stars, Encore, TMC) as well as HBO along with 1 Multi Room DVR (Hay Comcast have you ever heard of this product), 1 HD DVR and 4 STB's along with FiOS phone service and of course 15M/2M no cap internet.

I don't know how Comcast can think that jacking up their prices even more can be good for their business. Perhapses if they would concentrate on just providing TV, Internet and Phone and got out of the other crap they are in (Comcast Sportsnet? Who the hell needs that) they could stop wasting money and provide a decent product and customer service at a reasonable price.

Toropop

join:2001-11-11
Vancouver, WA
·Vonage

I'm usually not a complainer, but I had to laugh after getting my letter today...

"We're pleased to announce our enhanced services available to you on October 31, 2007."

They are adding:

The NFL Network HD
Golf Channel HD
History Channel HD
Food TV HD

Taking away:

HBO Comedy
HBO Family
HBO Latino
Starz! Edge
Sho Too
Sho Too East
More Max
Universal HD
HDNet
Comcast Northwest
Comcast Portland
More Max East

Increasing:

HD DVR from $11.99 to $13.99
HD Package Access from $9.99 to $13.99
Offering HD Plus (to get the new NFL Network HD, etc.) by tacking on $4.99
TiVo Cable Card Package from $0.00 to $6.99 per card (you need two for Series3 or TiVoHD since they don't offer the new M Cards here yet).

Oh, and did I mention that Digital Platinum Plus is going from $129.99 to $149.99.

Am I missing something here? Adding bullshit HD channels, taking away a buttload of premium and HD channels, and having two TiVo cards is REALLY that much of a financial burden for them to jackup my cable bill almost $50.00 a month?

The Comcastic feeling I'm supposed be having needs a little more lube to make it easier to take.

Gosh, I hope I won't be too much of a burden to DirecTV when I call later today to switch.

jgkolt
Premium
join:2004-02-21
Lakewood, OH
clubs:

or go with

the almost all new ATT Dish Network,well err coming soon?
--
3 free for you/3 free for me: Investing Trades : PM Me
hottboiinnc
ME

join:2003-10-15
Toledo, OH

Re: or go with

then wait for the dealth star to really start raising the rates for that everytime they raise either phone or dsl or uverse tv rates or whatever they ask the states to raise.

Chuckles
Premium
join:2006-03-04
Saint Paul, MN

Common sense nullifier.

The common sense nullifier they have hooked into the phone system that causes customers and representatives alike to behave like three year old cavemen is becoming more costly.
--
kustomerservice.net

DT
Premium
join:2001-11-19
Pittston, PA

great!

wonderfull!

my basic is going from $54.00 to $57.70
digital cable $11.95 to $14.95
1st hd dvr $16.95 to $20.45
2nd hd dvr $21.90 to $25.40
thank god the net isnt going up! staying at $42.95

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

Re: great!

said by DT See Profile :

wonderfull!

my basic is going from $54.00 to $57.70
digital cable $11.95 to $14.95
1st hd dvr $16.95 to $20.45
2nd hd dvr $21.90 to $25.40
thank god the net isnt going up! staying at $42.95
Well who do you think is subsidizing the HSI? the video people.
--
You can never be too rich, too thin or have too much Bandwidth

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Re: great!

Yup... this is one of the reasons I stated that someone has to pay for Docsis 3.0 and that Powerboost you're getting.
On AT&T it _was_ POTS people. Many got off that government regulated cash cow.
AT&T is now pushing it through Uverse, which will eventually see rate hikes as well.

I'm somewhat glad that I'm on DirecTv:
DirecTv 'plus' package (grandfathered) 3 sets = $61/month, also been given a 6 month discount (making it $51/month) and thrown in Starz/Showtime/Cinemax/etc.

Now all I have to _really_ try and do is get a 'dry' Uverse line (Internet only) and VoIP.
--
Canada = Hollywood North

icp1
Premium
join:2000-10-13
Saint Louis, MO
clubs:
·AT&T DSL Service
·AT&T Southwest

said by DT See Profile :

wonderfull!

my basic is going from $54.00 to $57.70
digital cable $11.95 to $14.95
1st hd dvr $16.95 to $20.45
2nd hd dvr $21.90 to $25.40
thank god the net isnt going up! staying at $42.95
Wow that's expensive.

I pay (Charter)

$12 Super Basic cable (15 channels or whatever)
$13 Tivo 1
$6 Tivo 2
$18 Netflix

so like $50 for all the TV and movies my family can watch, but missing some good channels (ESPN, etc), and you are paying more than $130 a month? ouch

DT
Premium
join:2001-11-19
Pittston, PA

Re: great!

try $147.75 and $161.45 when the prices go up before taxes
rody_44
Premium
join:2004-02-20
Quakertown, PA

contract price

sure glad i signed my two year contract only about 6 months ago. that leaves me with a solid 129 a month for the triple play with all premiums. still the best deal i have found.

i1me2ao
Premium
join:2001-03-03
TEXAS

this is a rip.

they are not improving anything. just more spanish channels and crap noone wants..
--
»www.thereligionofpeace.com/
damox
Premium
join:2002-01-07
Olympia, WA
·Comcast Formerly ..

Re: this is a rip.

said by i1me2ao See Profile :

they are not improving anything. just more spanish channels and crap noone wants..
Of course, for those who speak Spanish as their first language, more Spanish speaking stations might be a desirable thing. I wonder what percentage of Comcast users speak Spanish as their first language.
--
DAMOX Proud to be a member of Team Discovery

i1me2ao
Premium
join:2001-03-03
TEXAS

Re: this is a rip.

in houston i mean the new old mexico quite a few..
--
»www.thereligionofpeace.com/

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
If you're in California... probably a high percentage.
Sadly, I don't see any Canadian channels here though.
--
Canada = Hollywood North
damox
Premium
join:2002-01-07
Olympia, WA
·Comcast Formerly ..

Re: this is a rip.

said by en102 See Profile :

If you're in California... probably a high percentage.
Sadly, I don't see any Canadian channels here though.
Well that's too bad . . . it used to be with satellite that you could get stations from all over the world. I don't think it's that way now (because I never had satellite, but things have obviously changed and Comcast should offer programming from other countries.

As far as Spanish speaking programming, the percentage of those who speak Spanish as their primary language, was about 35 Millions in the year 2000. I would think that by now, there could be around 50 million who speak Spanish as their primary language, but the point is, there are a good percentage.
--
DAMOX Proud to be a member of Team Discovery

LiamJunket
Premium
join:2002-03-03
Ocean City, NJ
·Comcast

said by i1me2ao See Profile :

they are not improving anything. just more spanish channels and crap noone wants..
They just added Fox Business channel
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Internet News
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My Web Page
ace1974

join:2007-06-09
Goldsboro, NC

Pathetic!!

I know when I was working for Cox they told us that its a guarantee that every major cable company will raise prices at least once or twice for the next ten years...Now you van only imagine what you will be paying 3-4 years from now just to get basic cable service,,thats not even including adding premiums..

jay608
Going Nucking Futs

join:2007-01-22
Chicago, IL

Employee Disc,

How about getting rid of the Employee discount, instead of paying 8 or 10 bucks for ALL of the channels, and 5 or 6 bucks for the Highest speed internet you can get. Start paying at least 80% of what the monthly bill would be.
damox
Premium
join:2002-01-07
Olympia, WA
·Comcast Formerly ..

Re: Employee Disc,

The thing about the employee discount is that perhaps Comcast can get away with paying their employees less by giving them a big discount on Comcast products. I don't think that their discount makes much difference on the price the actual customer pays. Comcast is going to charge what they can get away with!
--
DAMOX Proud to be a member of Team Discovery

hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA
Discounts?
When i worked for Charter, we got everything FREEEEEEEEEEEE!!

I miss my free cablez
--
People pray to God because they're told to.

CableGuy9564

join:2007-10-05
White Lake, MI

1 edit

Hiring?

We don't have enough work in our area now for all the inhouse and contractors!

(idont know how this got here was supposed to go in a different thread)

Shills

@rr.com

from:
dnoyeB See Profile

What is more amusing than the yearly 3X inflation increases

are the cable shills who will make excuses for it.
damox
Premium
join:2002-01-07
Olympia, WA
·Comcast Formerly ..

$15 a month!

Well I'm still paying $15 a month. That is the same price I was paying TCI before they were bought out by ATTBI, and I while I only get about 30 channels or so, that suites me just fine. That may end when they no longer offer analogue TV, but it works for me now. When they force me to go digital, then I'll have to look at all my options which will include Direct TV! Too bad we don't have CLICK here.
--
DAMOX Proud to be a member of Team Discovery
systems2000
What? You Say It's Fixed. Hah

join:2001-11-29
Cyberspace

1 edit

Re: $15 a month!

Here in PA it's now $21.65 for 20 channels and a fourth of those are shopping channels, CN8, and Local Access (which is nothing but Comcast music and advertising their services and openings).
JSRoman
Premium
join:2005-03-10
Callahan, FL

1 edit

Video only

Did anyone notice that cdv and chsi are not increasing? These increases only affect video.
--
»www.seabee.navy.mil

LiamJunket
Premium
join:2002-03-03
Ocean City, NJ
·Comcast

Re: Video only

said by JSRoman See Profile :

Did anyone notice that cdv and chsi are not increasing.?These increases only affect video.
That is because the content providers keep upping what they charge for content.
--
--
Internet News
My BLOG
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EverAndAnon

@verizon.net

Re: Video only

I, for one, will be more than happy to drop those expensive ESPN/MTV channels from my package to keep those TV prices "low".
NoOneButMe

join:2001-08-24
TX

Re: Video only

i agree i hate paying for something i dont use and thay nail comcast for millions
moonpuppy

join:2000-08-21
Glen Burnie, MD
·Verizon Online DSL

said by LiamJunket See Profile :

said by JSRoman See Profile :

Did anyone notice that cdv and chsi are not increasing.?These increases only affect video.
That is because the content providers keep upping what they charge for content.
And there is the main reason people want ala carte pricing.
amdace
BOHICA

join:2001-02-02
Novi, MI
clubs:
·AT&T U-Verse
·Comcast


2 edits

Business as usual for Comcast

This is why la carte makes sense.

Here's an article on how Comcast operates.
»michigan.scout.com/2/687074.html
I called WOW today and will not get hit with the next Comcast gouge increase.

buckingham
Buckingham Pa

join:2005-07-17
Buckingham, PA
·Vonage


1 edit

Comcast Rate Hikes of Another Ilk...

Comcast recently decided to take away some HD channels from those of us who just subscribe to basic service + Digital Plus + HD...but they'ed be happy to give them back (and more) for only $29.95 a month. That's a substantial increase over the $38.50 I'm paying for my service now and we have no need for all those channels. Sadly, one of the few we actually watch (Discovery Theater HD) is one of the ones that was taken away. So...if I have to spend more it means I get to shop around. Since our township is screwing up the VZ FiOS install...DirectTV may be the winner of this round. And bye-bye Comcast!

I'm also in favor of a la carte...

Mactron
Happy 4th
Premium
join:2001-12-16
CM94sv

Why ?..

Why do people put up with this... stuff ?
I kissed off Comcast 10+ years ago.
There are alternatives folks.
Move on, even they will get the message if enough of you do.
Just a thought...
--
If only the Verizon CSRs worked this well.

Rob A
Same Old Jets
Premium
join:2005-01-17
Pompton Plains, NJ

Get used to it...

It's cable.

gte customer

@rr.com

Re: Get used to it...

well said.

cable is as cable does.

one would have hoped, with the introduction of fios-tv, that price competition would result. no dice. telco has promised "to compete on service" (after saying otherwise when lobbying the legislature for a statewide license).

captive customers (those without satellite options) will be gouged. the city and state will happily collect their franchise fees and utility taxes.

tw calls me routinely to offer me 6-month deals at bargain prices. they always neglect to mention the taxes and fees, or the cost of the box rental. in the end, i just recall the look of the happy people waiting in line at the bill payment office, carrying a stack of motorola decoder boxes and a spiral of cables... and i realize WHY the clerks sit behind bullet-proof glass.

ExitWound
Porsche Snob

join:2001-12-13
State College, PA
·Vonage

Almost time to call it quits...

I'm almost to the point where I can no longer afford television. I'm on the analog expanded now for $45, increasing to $48. I work minimum wage trying to get by and cable television will be one of the first bills to go.

Remember when television was a necessity and not a luxury?
--
»www.theexitwound.com
rid0617

join:2003-07-20
Greer, SC

Re: Almost time to call it quits...

I'm old enough to remember when television was a benefit of rich people.

ExitWound
Porsche Snob

join:2001-12-13
State College, PA

Re: Almost time to call it quits...

So it goes from being a luxury, to being a necessity, to being a luxury again. Shouldn't technology become more accessible to the masses as it grows?
--
»www.theexitwound.com
Forums » It's Comcast TV Rate Hike Season, Againpage: 1 · 2


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