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rideboarder
welcome to the social
Premium
join:2003-07-28
Snohomish, WA
clubs: | Re: Methodology kind of mysterious Doesn't surprise me really... Anything can be bought! | |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
 ·Comcast
| said by LiamJunket  : These results bring in to question the validity &/Or the methodology used in these surveys. While I do think that Verizon is pretty good where we are (we have AT&T), I've always questioned the results of any J.D. Power survey simply because the facts usually do not jive with the results.
But I think this is the first time I have seen their own test data contradict the results of the study.
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"At the moment of conception." | |
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S_engineer
join:2007-05-16
Chicago, IL
·Comcast
| Re: Methodology kind of mysterious Business week names t mobile the worst...
»images.businessweek.com/tc/jdpow···ndex.htm
Has anyone found a JD POwer regional map?
I'd love to see where the demarcs are for these regions
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The "Lifetime" channel is responsible for 83% of all divorces...Robert Ginty | |
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| phantom6294
join:2002-02-27
Abingdon, MD
| If the study was primarily focused on call quality, then it seems pretty easy to see why Verizon won for those two regions, despite lower ratings in other categories. | |
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Matt
Quitting Caffeine - Argh
Premium
join:2003-07-20
Jamestown, NC
 ·North State Commun..
| said by LiamJunket :I looked at the charts for the Mid-Atlantic & the Northeast regions where I make almost all my calls. In each region T-Mobile beat or tied Verizon in every subcategory, but LOST the Overall rating to Verizon for Overall Service. These results bring in to question the validity &/Or the methodology used in these surveys. [att=1] [att=2] Maybe coverage area? North Carolina is one of the largest cell markets, yet T-Mobile wasn't available here until very recently.
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Linux Haters Unite! | |
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m3rl1n
@compuware.com
| I worked in the wireless industry a few years back. Even at that time, the way that the results were collected was suspect. They email surveys to X(20,000) number of people and then base the result off of the response. The sample is far too small to be statistically useful. | |
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Hookem99
Deep In The Heart
join:2007-07-18
Pflugerville, TX | So much for.... More bars in more places.....
My AT&T service is really not bad, but I did hate to switch from Verizon, when my company started paying my cell bill! | |
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lev
Napoleon is always right
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
clubs: 
·AT&T Midwest
| Re: So much for.... said by Hookem99 :More bars in more places..... My AT&T service is really not bad, but I did hate to switch from Verizon, when my company started paying my cell bill! Same here, although it was my choice to switch and get an iPhone.
Verizon was really foolish to turn down the first dibs on the iPhone, even given the control that Apple wanted. | |
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vzcdma
@sonic.net
| Re: So much for.... I dont know why people keep insisting that VZ turned down Apple. Most of the world outside of North America rums GSM instead of CDMA. Why would Apple build two versions of the iphone when they could design one and sell it virtually everywhere instead? | |
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lev
Napoleon is always right
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
clubs:
·AT&T Midwest
| Re: So much for.... said by vzcdma :
I dont know why people keep insisting that VZ turned down Apple.
Perhaps because it's a fact acknowledged by Verizon before the iPhone ever shipped?
»www.usatoday.com/tech/news/2007-···ne_x.htm | |
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TCub
Premium
join:2008-09-03
Olmsted Falls, OH
clubs:
·Cox HSI
| said by lev :said by Hookem99 :More bars in more places..... My AT&T service is really not bad, but I did hate to switch from Verizon, when my company started paying my cell bill! Same here, although it was my choice to switch and get an iPhone. Verizon was really foolish to turn down the first dibs on the iPhone, even given the control that Apple wanted. Same here. I ended paying an ETF of like $120 or so. Worth it though. The iphone is a very nice upgrade from my old Moto Q, which was crippled by VZW and their horrendous software. | |
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| | hottboiinnc
ME
join:2003-10-15
Toledo, OH
·buckeye cable
| Re: So much for.... Why not try TM? They're lower priced and have great call quality. VZ is more expensive. Especially when you factor in TM does NOT require a contract with FlexPay. Lowest plan is roughly $42 per month with taxes plus gives you 300 anytime minutes, MyFav5 plus nationwide service. Don't like the service leave after your month is up didnt cost you anything but the first month and sell the phone you bought from Target or WM on eBay. | |
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pules
join:2001-01-10
Los Angeles, CA
·Comcast Formerly ..
 ·Verizon BroadbandA..
 ·ViaTalk
| I must agree with the survey I've been with Verizon wireless since early 2000 and I must say they have the best wireless service. My gf was on Nextel when we were in Tahoe couple of years ago traveling down to Las Vegas, the whole time I had service, her's would go in and out of service. Also, she switched over to T-Mobile....same.
Right now my company has provided me a Sprint blackberry and she has a Verizon blackberry.....Verizon's network is soooo much faster (of course referring to data) and reliable. I love my Verizon provided service. And because of that I've been hesitant to switch over to any other provider.
Also, their customer service is great. They've always been able to solve my issue with just one phone call. The best part is dialing #611,0 and with in seconds someone picks up.
I must say. I'm def a happy camper with Verizon | |
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jmn1207
Premium
join:2000-07-19
Reston, VA
 ·Verizon FIOS
| Re: I must agree with the survey said by pules :Right now my company has provided me a Sprint blackberry and she has a Verizon blackberry.....Verizon's network is soooo much faster (of course referring to data) and reliable. I love my Verizon provided service. And because of that I've been hesitant to switch over to any other provider. Verizon data service is faster than your Sprint service? That would be a first for my coworkers and business partners currently utilizing these devices. Sprint has it's share of problems to be sure, but in the US, their data service is usually very fast compared to most others. At least it seems to be from D.C. to Boston. | |
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rpeAMP
join:2000-12-02
San Antonio, TX
| Both I have both an AT&T phone and a Verizon phone and every where I go Verizon wins hands down. It might not have as many "bars" as the AT&T phone does, but it is more likely to make and maintain a call with lower signal quality each and every time.
Just my 2 cents. | |
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CurGeorge8
join:2005-05-02
Pittsburgh, PA | Verizon on top. I guess that makes them king of the pigs . . . . | |
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bigunk
Gort, Klattu Birada Nikto
join:2001-02-10
Santa Clarita, CA
·AT&T Yahoo
| Re: Verizon on top. Verizon's network is the best one going. Most mature, most reliable. Their customer service sucks wind. I was with them for over 10 years, and the customer service went down the tubes. I switched to TMO, and while I have dropped calls from time to time, the customer service is the best I've ever encountered. The pricing is just icing on the cake. And should TMO's customer service decline, I'll be switching again. My only loyalty is to myself.
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There is not a man in the country that can't make a living for himself and family. But he can't make a living for them AND his government, the way his government is living. What the government has got to do is live as cheap as the people.
- Will Rogers | |
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| EPS
join:2008-02-13
Hingham, MA | It is, after all, America's Most Profitable Wireless Network, even if it's not number one (yet)... | |
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keyboard5684
join:2001-08-01
Youngsville, PA
·Teliax VOIP
·WestPAnet Inc.
·WestPAnet Inc. CA..
·Verizon Online DSL
| What you have If you have the service, just that service, usually you are going to say it is the best. Why else would you go with them if it was not the best in your eyes (except a few exceptions).
I have seen those commercials about dead zones, funny, but I always think of my house when I see them. I had to pay I think it was $300 ($150 per phone) to get out of my Verizon contract to switch to Sprint because as soon as I walked in my house my phone would be dead, 4-5 bars outside, zero inside.
So I switched to Sprint and LOVE Sprint. I have had company cell phones from Verizon that just suck. I will never go back to Verizon. Why would I, it does not work in my house.
My house by the way is brick.
Sprint here is at 1900mhz.
Verizon 800 I think when I looked.
I have driven all over the country (work) with both phones 9Sprint and Verizon, one work and one personal) and Sprint hands down, I always had good Sprint service.
So, I really do not give a crap what J.D. Power ranks and I never have. I use to trust them but after I bought something they reviewed I always felt like I bought something inferior. I think money pays for the top stats, JD is a fraud.
My 2 Cents. | |
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CCNnorthcali
join:2004-03-07
Tempe, AZ
clubs:
| Re: What you have Here in Arizona, Sprint is awful. I have some friends who moved out here from St Louis where they said the service is great, and now we can barely make a call to them without it being dropped. Sometimes they get our text messages, sometimes not. I have T-Mobile and I barely ever drop a call. | |
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not quite right
I'm not cool enough to be a Mac person
join:2001-06-23
Puyallup, WA
| said by keyboard5684 :). My house by the way is brick. Sprint here is at 1900mhz. Verizon 800 I think when I looked. So, I really do not give a crap what J.D. Power ranks and I never have. I use to trust them but after I bought something they reviewed I always felt like I bought something inferior. I think money pays for the top stats, JD is a fraud. My 2 Cents. FYI ... The lower the frequency (MHZ) the better the penetrating power, so maybe Sprint just has a stronger signal in at your house, or your Sprint phone is a better phone. you are a 100% correct about JD Powers being a fraud though and so are all those "Consumer Reports" type magazines.... there really isn't any type of media that will give a completely un-biased opinion.
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"Not many people know this, but I happen to be quite famous." | |
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| | goahead
join:2008-09-03
| Re: What you have said by not quite right :said by keyboard5684 :). My house by the way is brick. Sprint here is at 1900mhz. Verizon 800 I think when I looked. So, I really do not give a crap what J.D. Power ranks and I never have. I use to trust them but after I bought something they reviewed I always felt like I bought something inferior. I think money pays for the top stats, JD is a fraud. My 2 Cents. FYI ... The lower the frequency (MHZ) the better the penetrating power, so maybe Sprint just has a stronger signal in at your house, or your Sprint phone is a better phone. you are a 100% correct about JD Powers being a fraud though and so are all those "Consumer Reports" type magazines.... there really isn't any type of media that will give a completely un-biased opinion. actually its the opposite, 1.9ghz penetrates buildings better than 800mhz. the lower frequency has a bigger sine wave which is good for distance but not for penetration (if comparing only the two). | |
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join:2008-09-03 | Re: What you have I should further clarify, 1900 does not travel as far and requires more towers, and attenates quicker but if we talk about solid penetration higher freqencies penetrate better but may still not work as well depending on area. | |
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Packetloss
Premium
join:2002-07-01
Harrisonburg, VA
| You can not be serious? Lower frequencies do penerate better. Just like a 900Mhz home phone will work better in treed enviroment verus a 2.4gig . The higher frequencies can carry more data faster due to the wave lenght.
said by goahead :said by not quite right :said by keyboard5684 :). My house by the way is brick. Sprint here is at 1900mhz. Verizon 800 I think when I looked. So, I really do not give a crap what J.D. Power ranks and I never have. I use to trust them but after I bought something they reviewed I always felt like I bought something inferior. I think money pays for the top stats, JD is a fraud. My 2 Cents. FYI ... The lower the frequency (MHZ) the better the penetrating power, so maybe Sprint just has a stronger signal in at your house, or your Sprint phone is a better phone. you are a 100% correct about JD Powers being a fraud though and so are all those "Consumer Reports" type magazines.... there really isn't any type of media that will give a completely un-biased opinion. actually its the opposite, 1.9ghz penetrates buildings better than 800mhz. the lower frequency has a bigger sine wave which is good for distance but not for penetration (if comparing only the two). | |
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| | | | goahead
join:2008-09-03
| Re: What you have said by Packetloss :You can not be serious? Lower frequencies do penerate better. Just like a 900Mhz home phone will work better in treed enviroment verus a 2.4gig . The higher frequencies can carry more data faster due to the wave lenght. My apologizes, your exactly right. I was thinking in terms of something different and just made myself look dumb  | |
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asdfeasf
@spcsdns.net
| Sprint has made major improvements with the network as they've been adding CDMA to thousands of iDen sites. They also have the best roaming agreements. They also have fewer users per site compared to ATT/Verizon.
AT&T is having major HSDPA/GSM interoperability issues.
No issues with Sprint here. | |
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uid1307457
Premium
join:2005-12-30
Tempe, AZ
·Qwest.net
·Convergent Interne..
 ·DIRECTV
| said by keyboard5684 :If you have the service, just that service, usually you are going to say it is the best. Why else would you go with them if it was not the best in your eyes (except a few exceptions). I have seen those commercials about dead zones, funny, but I always think of my house when I see them. I had to pay I think it was $300 ($150 per phone) to get out of my Verizon contract to switch to Sprint because as soon as I walked in my house my phone would be dead, 4-5 bars outside, zero inside. So I switched to Sprint and LOVE Sprint. I have had company cell phones from Verizon that just suck. I will never go back to Verizon. Why would I, it does not work in my house. My house by the way is brick. Sprint here is at 1900mhz. Verizon 800 I think when I looked. I have driven all over the country (work) with both phones 9Sprint and Verizon, one work and one personal) and Sprint hands down, I always had good Sprint service. So, I really do not give a crap what J.D. Power ranks and I never have. I use to trust them but after I bought something they reviewed I always felt like I bought something inferior. I think money pays for the top stats, JD is a fraud. My 2 Cents. I agree. No one and no company can be perfect in any category. Verizon getting perfect scores in call quality is shenanigans. | |
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MIHotBear
Premium
join:2003-07-02
Hazel Park, MI
| JD Power I have been a Verizon Wireless customer for years and have never had a problem that was not resolved to my satisfaction (albeit sometimes after some serious bitching).
However, my opinion of JD Power is that if you contact them and tell them what results you would like to get, they will design a survey that will put you where you want to be. | |
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DownTheShore
Health Care Reform NOW
Premium
join:2003-12-02
Beautiful NJ
clubs:
| It Really Just Matters Where You Are... My nephew and I were in Morgantown WV. He tried calling home with his Verizon phone and he had no service, while I could make the call with my AT&T phone. Call "quality" is immaterial if you can't make a connection at all.
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Patriotism is not waving a flag, it is living the ideals | |
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CaptainRR
Premium
join:2006-04-21
Blue Rock, OH
| Re: I have had all the wireless services All the years I used to live up that way AT&T never had service up in that part of New York. Malone to Plattsburgh was Unicell for GSM and Verizon Wireless ate them up. But I believe that part is overlaping existing spectrum and as far as I know AT&T is interested in it. Someday? | |
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itguy05
join:2005-06-17
Camp Hill, PA
| Huh? Verizon's call quality is garbage around here. Very digital and half-duplex like.
AT&T's is much better and has been for a while. The 3G rollout for them is a little tough but they will get through it.
I remember Verizon's growing pains and what a mess their CDMA network was/is.
Then again, marketing is a powerful thing - say something long enough and people will accept it as fact. That's how Verizon got to be #1 - their network is good, but so is AT&T. | |
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swhitney2003
I can't drive 55.
Premium
join:2003-06-13
NH
clubs: | 1 up for verizon Verizon is the best provider in my area, so it only makes sense to go with them. As far customer support and quality, they are definitely doing well in my book. | |
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Zen6
@rr.com | overall Over all the study must be flawed. Here in NY ATT has the most consistent service, billing and reliability. Vz is full of dead zones around the state. | |
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nolesch
join:2006-05-16
Paducah, KY
| J.D. Power Ranks Wireless Call Quality I had verizon for several years. Pretty good service I must admit, most time spent in west KY. However, everybody we know is on ATT. I've had ATT since July, and can tell no difference in service. In fact, it was better in some stretches around here than Verizon. It just depends in several factors.
Verizon's other great void for us, we've already rolled over into the 1000's of minutes, and never have to worry, and it's only been since July. Now we can consider dropping our land line. With Verizon, no rollover, and in the minority in this area. It just didn't pay to stay with them. While Verizon's call quality is very good, and their 3G/EVDO is far superior and way ahead (in terms of coverage) of ATT's, I'm much happier with ATT's non-verizon like lock down of their phones. ATT has a little of it. But Verizon was terrible with their phone/software lock downs.
ATT needs to pick up the pace on their 3G coverage. They are way behind Verizon. | |
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J.D. Power Ranks Wireless Call Quality
