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MSN Premium Still Charging For Features Available Free Elsewhere
21 broadband 'features' free through Live or in Windows...
by Karl Bode 10:30AM Friday Jan 04 2008
Millions of customers are still paying Microsoft $120 per year for MSN Premium, when the majority of the features it offers can already be had for free. MSN Premium is frequently bundled in as an "added perk" by ISPs such as Verizon, Bell Sympatico and Qwest, but is also available as a standalone broadband subscription service. About 8.2 million people use the service, which offers parental controls, a firewall, pop-up protection, anti-virus, and additional other features.

Click for full size
Except as Windows Secrets points out, all of the 21 features of MSN Premium can be had for free either through Microsoft Live, or from within Windows (and that's assuming you even want to stick with Microsoft products). Obviously Microsoft isn't doing much to inform customers that free alternatives are now available:
quote:
In May 2007, as described in a Microsoft statement, the Redmond company forcibly migrated all MSN Hotmail customers to the newer Windows Live Hotmail. This would have been the ideal time for the company to inform MSN Premium's paying customers that Microsoft was offering basically the same service for free. To my knowledge, no such announcement has ever been made. On the contrary, when I recently signed up to pay $10 a month for MSN Premium as a test, I received no alerts or e-mails informing me that a newer, no-cost option was available.
AOL, which transitioned from dial-up ISP to ad-driven portal (with a sloppy stint as a broadband reseller in between) decided to make their BYOB (bring your own broadband) service free in 2006. MSN Premium isn't much of an "added perk" for ISPs to be promoting, and it certainly isn't worth paying $9.95 per month for.

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supergirl

join:2007-03-20
Pensacola, FL

They try to do the same stuff with WebTV People

The want WebTv people to add MSN dial-up to WebTV. It didn't sell but they are now making WebTV boxes that require MSN (only Sony's WebTV is holding out).

MSN is just hoping people are dumb enough to pay for a free service that some don't even want if it is free.
--
Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton.
-Supergirl
barn25

join:2005-11-17
Springfield, IL

Wow...

The total income from this is nearly a billion dollars... (984 million to be exact) in a year...

Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY

I feel like.....

an AOL junkie. Yes I have MSN Premium, and the main reason why I have it is for the McAfee security software.
other then that I just don't use any of the services. Firefox is my default browser and iGoogle is my home page. I feel so, so, guilty MSN is like dope........
--
Eat pork chops for Allah!

Courdar

@rr.com

Re: I feel like.....

said by Transmaster:

an AOL junkie. Yes I have MSN Premium, and the main reason why I have it is for the McAfee security software.
other then that I just don't use any of the services. Firefox is my default browser and iGoogle is my home page. I feel so, so, guilty MSN is like dope........
Please tell me you're kidding. MS normally barters a FAR better Security suite from CA for free for preferred MS customers.

I'd rather surf naked than use a Virus like McAffe!

Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·ooma
·Comcast
·Callcentric
·Site5.com

Hardly surprising

Its kinda funny how BBR members read this article and think of it as a travesty. Thats because we know our way around the web. We know what services are free and which ones are pay for services. There are hundreds of thousands of sites offering pay for services that you can find free elsewhere. The problem is that the common user wants a path of least resistance. Look at all the people who were on AOL and were actually PAYING $10 a month to keep their service just to get access to their email when they moved to broadband.
--
My domain - Nightfall.net

Jeffrey
Connoisseur of leisurely things
Premium
join:2002-12-24
Long Island
kudos:3
Reviews:
·voip.ms
·Verizon FiOS
·Vonage

1 edit

Re: Hardly surprising

I've been trying to get my girlfriend off MSN, but she doesn't want to. Partly because her brother pays the bill and has for as long as she can remember, so it doesn't hit her pocket directly, and thus no responsibility.

It's what she's used to, but it's not my cup of tea. Especially @ $120/yr. I've offered to give her a choice of whatever name she wants at my domain, IMAP/POP, but wants to stick with MSN.

Edit: left out a word.
--
And so castles made of sand, slip into the sea, eventually.

I'm the Dude. So that's what you call me. You know, that or, uh, His Dudeness, or uh, Duder, or El Duderino if you're not into the whole brevity thing.

inteller
Sociopaths always win.

join:2003-12-08
Tulsa, OK

it is a bizzaro offering

I honestly don't know how they get away with it.

On a side note, I like using the MSN Explorer for my kid, but you can't get that software to install anymore without signing up for a premium plan.

It is so strange that the free Windows Live services compete and beat this package in every way.

FFH5
Premium
join:2002-03-03
Tavistock NJ
kudos:5

1 recommendation

Duh - MS is in business - to make money!!

Obviously Microsoft isn't doing much to inform customers that free alternatives are now available
And why should they? They are in business to make money. Let BBR and others point out the alternatives.

wruckman
Ruckman.net

join:2007-10-25
Northwood, OH

Micro$oft

Microsoft gives nothing for free.

cableties
Premium
join:2005-01-27

Re: Micro$oft

Wait! They give me frustration for free!
(MS Patches, Security fixes, hot patches, Vista drivers,...)

But yes, I would be paying M$ $50/yr for LIVE account on Xbox. And so today, having received my 3rd and final RRoD unit back, which BTW sounds like a vacuum cleaner, I cancelled my subscription and gaming on the 360.

Microsoft, I will not be stressed by your crappy hardware again.

inteller
Sociopaths always win.

join:2003-12-08
Tulsa, OK

1 edit

Re: Micro$oft

If you paid $50 a yr for XBL then you overpaid. The 12+1 cards can be found online for less than $35.

FFH5
Premium
join:2002-03-03
Tavistock NJ
kudos:5
said by wruckman:

Microsoft gives nothing for free.
Maybe you didn't read the article. The whole point of the BBR news item was that they DO give away "for free" all the things they are also charging for. So I guess you are WRONG!
--
Internet News
My BLOG
My Web Page
ctggzg
Premium
join:2005-02-11
USA
kudos:2

Re: Micro$oft

Only "free" in the strict sense that you don't pay them money directly.

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:7

1 recommendation

Re: Micro$oft

said by ctggzg:

Only "free" in the strict sense that you don't pay them money directly.
Psst. That is typically what "free" means.

wruckman
Ruckman.net

join:2007-10-25
Northwood, OH
I am never wrong. They make you pay, one way or another.

Courdar

@rr.com

1 recommendation

said by wruckman:

Microsoft gives nothing for free.
MS gives you ANYTHING you want for free...............if you don't waste your time sitting around in you parents garage whining about 'EVIL' Microsoft is while trying to figure out how to use your worthless iPhone.

I have over $100,000 in software MS has given me............ mostly for not joining in with all you proverbial whiners.
Expand your moderator at work

wruckman
Ruckman.net

join:2007-10-25
Northwood, OH

Re: Micro$oft

You are full of it. First off, I do not live parents as I am a 30 year old network administrator with my own family. Second, I would NEVER by a iphone. Microsoft gives nothing for free. Why do you think hee is one of the wealthiest people on the face of the planet? Why do you think they sue everyone in site? Because they want their money. And they try to put other businesses out of business by buying patents and then trying to sue everyone for infindgement. They place spyware inside your operating system. They place hidden DOD encryption keys so they can easily break your encrption. They place DRM on everything. FOR MONEY! They are crooks in every sense of the word. I use linux.
--
William Ruckman
»ruckman.net

r81984
Fair and Balanced
Premium
join:2001-11-14
Katy, TX
Reviews:
·row44

1 edit

Re: Micro$oft

I got free copies of Vista Business, Office 2007, Microsoft Visual Studio 2005, Microsoft SQL Server 2005, Microsoft Expressions.
I sold most of them on ebay.

All cost me nothing, just creating accounts (that require nothing beyond a valid email or mailing address) on microsoft promotion or sponsored sites.
--
»www.ryanoneill.us

wruckman
Ruckman.net

join:2007-10-25
Northwood, OH

Re: Micro$oft

And you just had your information sold to third parties as well. Cost you nothing? Everything has a cost. You have to look beyond your simplistic understanding of currency.

r81984
Fair and Balanced
Premium
join:2001-11-14
Katy, TX
Reviews:
·row44

1 edit

Re: Micro$oft

said by wruckman:

And you just had your information sold to third parties as well. Cost you nothing? Everything has a cost. You have to look beyond your simplistic understanding of currency.
Correction, I had a temp email and college dorm address sold to third party. Nothing else was real.
Simplistic understanding of currency???
OK, Professor.

--
»www.ryanoneill.us

wruckman
Ruckman.net

join:2007-10-25
Northwood, OH

Re: Micro$oft

Correction? What are you correcting? Everything I said you just confirmed as true.

nightdesigns
Gone missing, back soon
Premium
join:2002-05-31
AZ
Reviews:
·CenturyLink

1 recommendation

My In-Laws still pay for AOL

That's right, not only do they insisit on using AOL, they still pay for it even though they have a HSI connection. I keep telling them over and over to dump AOL, or at least stop paying for it!

Yet their continue to bitch about how much they're paying each month for internet access.

So it's not MSN's fault, it's the end user.
--
This Space for Rent...
brawney
Premium
join:2002-03-02
Frederick, MD
kudos:1

Re: My In-Laws still pay for AOL

I have 2 sisters, both AOL users. Both got DSL some time ago. I kept telling them that AOL is now free - you get the same stuff and can keep your email address - just call them and tell them you want to stop paying. I know one of them finally stopped after close to a year. Not sure about the other.

Why do these people think that AOL "is" the internet? I can get news, games, email, all sorts of stuff anywhere for free. Why do people think they need AOL?

networkguru

join:2005-09-03
Oh i agree with you on that. I have seen a lot of people paying for aol email when it was available for free.

Btw.. if anybody wants to try parental control software, i have been using k9webprotection. It is free for home use.
axus

join:2001-06-18
Washington, DC
Reviews:
·Comcast

If people want to pay, why stop them?

Some people believe "you get what you pay for". It's a placebo effect, they just have to spend something to be satisfied.

One benefit (maybe?) is that it gives leverage in customer service. They can say "if you don't fix it, I'll take my business elsewhere". I don't think there's a tech support number for GMail. Of course, with free services you can be simultaneously signed up for as many as you want, and stick with the one you like best. But, for some people... they don't like being in control of technology, or responsible for fixing it.

PeteC2
Got Mouse?
Premium,MVM
join:2002-01-20
Bristol, CT
kudos:6
Reviews:
·Comcast

I think that there is more to this than just "greed"

...although there is that aspect as well!

Part of this has been an ongoing issue for as long as on-line services have been around, and that is the "money" end of it.

For example, back years ago, I actually paid to "own" a copy of Netscape...only to find out that I could have downloaded the exact same version, for free! Believe me, I was major hacked of at the time! Of course, now, nobody pays for a browser, right? Well sports fans, it was not always that way. And oh, BTW, Microsoft is the reason that browsers are now free...so b_tch at them as you will, but that's a fact.

The same things apply to on-line services. At one time, AOL was just another separate on-line service (not Internet based), like Compu Serve used to be. Used to pay for access literally by the minute! As the Internet developed into a publicly accessible entity, of course all that changed. All kinds of "players" came and went, all kinds of pricing schemes and levels of "service" did as well! In fact, plain and simple, the real "death" of AOL was the ascension of broadband...otherwise, they would be still raking in $21.95 a month from millions upon millions of subscribers!

As the technology changes, and the business model changes as well, there never is universal "instantaneous" change, it takes awhile for old stuff to "wind down" and new paradigms to emerge...the trick is to be observant, and flexible enough to see the new (often less expensive), changes as they come about. Along that line, I too have an old friend who it took both me and his daughter many months to quit paying for AOL dial up when he is now paying no more for basic DSL service...
--
...something is happening here but you don't know what it is...do you, Mr. Jones?

Corehhi

join:2002-01-28
Bluffton, SC

Re: I think that there is more to this than just "greed"

Your dead right about MS making browsers free. Same with many little programs.
claco

join:2002-09-29
Tallmadge, OH

1 recommendation

I'll top that.

Apple still wants $700 to install 4GB of memory in a new MacBook Pro, even though it's $119 on Crucial.

In other news, companies make money because people don't research what they're buying. Film at 11.
mlundin

join:2001-03-27
Lawrence, KS

Re: I'll top that.

said by claco:

Apple still wants $700 to install 4GB of memory in a new MacBook Pro, even though it's $119 on Crucial.
I've noticed that as well. I think their claim is that they have better heatsinks... whatever. Still the best racket I've seen.
slomike2

join:2007-07-18
San Luis Obispo, CA

MSN Premium shutting down

I read somewhere else a message from an MSN Premium user who get a message from MSN that the "MSN Premium" service is going away in the next few months. It advised moving to Windows Live OneCare to get partial replacement functionality. OneCare is cheaper.

-Mike
slomike2

join:2007-07-18
San Luis Obispo, CA

Re: MSN Premium shutting down

I just looked at the message I was referring to and it actually said:

"I received an email recently stating that the parental controls from MSN Premium is going away and that I need to transfer the settings to OneCare Family Safety."

So my first post was wrong, only parental controls is going away.

Also for $10 per year you can get Windows Live Hotmail Plus which will get rid of all of the ads and prevent your hotmail account from expiring if you don't check it regularly. This saves $110.

jim20332

@insightbb.com

MSN Premium features are not free

I don't know how they can compare windows defender to webroot spysweeper, mcafee firewall to windows firewall, and windows live scan to mcafee antivirus. If you relied on windows live for security, you would easily get viruses and spyware installed. Windows live academic search is not equal to encarta and windows live picture gallery does not have many common functions digital imaging 2006 has.

MSN premium is a lot better than the "free" offerings. You get no ads in your email, no ads on your spaces, and no ads in msn messenger. You do get a great browswer in MSN premium, with lots of services and software integrated, a and you do get a lot of security software that protects the pc, not just the web browser. You also gets a favorites folder that synchronizes, so whatever pc you use, you always have the same favorites. Yes, MSN premium runs slow and consumes lots of resouces, but windows live whatever doesn't compare to what MSN Premium offers.

••••••

OceanaJones

join:2004-10-18
Suffolk, VA

Buggy

I use MSN Premium... It comes with my Verizon. Like another poster said, I use it mainly for the McAfee Security. Another feature I like is the ability to have all my email delivered to the same place. That is convenient.But using McAfee and MSN Premium seems to slow my computer down so much I wonder if it's worth having either. I already removed all McAfee products to speed things up. It also seems like the MSN Software disables certain browser features that I find useful. I can do without it and I would for sure, if I had to pay extra for it. I;m sure there are better solutions available.

toby
Troy Mcclure

join:2001-11-13
Portland, OR

Is there a free equivalent to Onecare?

Is there a free equivalent to Onecare?

I have Vista64, thanks.
slowman7

join:2004-07-11
Sammamish, WA

windows live is free

it consists of email, calendar, msn, and online storage. all for free. whatelse you need?
vick04

join:2006-08-06
South Richmond Hill, NY

NEWFLASH: People are lazy

Why should we care? People that would even consider paying for a service like this are people who want everything done for them in a pretty gui. If microsoft told them everything was out there on the internet for free do you really think it would have made a difference? They would start complaining that microsoft was charging so much but they would not leave them.
mikenolan7
Premium
join:2005-06-07
Torrance, CA

Why Pay for MS Anything?

With all of the Linux distro's, FreeBSD, and OpenBSD available for free to download (legally) or roughly $20 to $40 for shrink-wrapped CD's with more software than you will use in a lifetime? Keep one copy of MS for the only thing it should be used for - playing games. Free yourself and your hardware, you will both be happier.