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Mac Fans Lament Broadband Meters
And in particular the low caps, high overages of Sunflower broadband
by Karl Bode Tuesday 30-Jun-2009 tags: business · bandwidth · cable · Mac · caps · Sunflower Broadband
Over at the Apple blog, Dave Greenbaum laments the rise in frequently unreasonable caps and meters in an age of increasing bandwidth use, and hopes Apple gets involved in the debate in order to protect its "brand." Greenbaum's particularly annoyed with his ISP in Lawrence, Kansas, Sunflower broadband, who imposes monthly caps as low as 3GB a month with overages as high as $2.00 per gigabyte. At their website, Sunflower defends the practice by saying that 49.46% of their customers use less than 1 GBs of bandwidth a month, and 86.98% use less than 10GB. Or at least that was the case in 2007, the year Sunflower is pulling their statistics from.

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DataRiker
Premium
join:2002-05-19
00000

3 GB?

3 GB's ? The internet is going backwards. This cap shit is getting serious.
nasadude

join:2001-10-05
Rockville, MD
Reviews:
·Verizon FiOS

Re: 3 GB?

said by DataRiker:

...The internet is going backwards. ....
yep. the big boys (ATT, TW, Verizon, Comcast) are trying to take us back to the halycon days of the 50s, when men were men and telecom monopolies strode the earth.

if they have their way, there will never be a princess phone for wireless.
me1212

join:2008-11-20
Pleasant Hill, MO

Re: 3 GB?

If we had more competition this would not be happening. We just have to figure out how to get it. I guess it could be like one cableco one telco and one coop fore each area. The cable could use docsis3 telco could use FTTH and the coop could use FTTH(no one says there cannot be more than one) LTE or Wimax.
ShellMMG

join:2009-04-16
Grass Lake, MI

Re: 3 GB?

I'm hanging on to my Alltel contract for dear life because they don't have a cap. I've got 1-1/2 years before I have to accept Verizon's terms and all I can do is cross my fingers the neighboring WiMax service will add another antenna/tower nearby.

Is it just me, or is there a lack of advertising in rural areas for internet service?? I had to dig hard to find a provider and there's never anything in the little local papers about who to contact. It seems if my neighbors knew they could get internet without resorting to satellite they'd be thrilled. One of them even stopped by my house, asking around as to which service we used because he needed an ISP!
me1212

join:2008-11-20
Pleasant Hill, MO

Re: 3 GB?

I know what you mean about lack of advertising for rural WISPs. Had I not looked in the phone book I would have never found out about the WISP I use now, and would have been stuck on wildblue paying $5 more a month for sat with a cap(the WISP I use has no cap) AND I would still be using embarq land line which cost me $70(I use VOIPo now). But I guess some cannot afford to advertise.
mlundin

join:2001-03-27
Lawrence, KS
I live here in Lawrence, and there is no competition. ATT UVerse is supposed to be coming, but coverage is spotty. Sunflower pretty much sucks, (money and otherwise). What are you going to do, though? If you want broadband, you have to live with the deal the devil makes you until a less evil entity comes along.
me1212

join:2008-11-20
Pleasant Hill, MO

Re: 3 GB?

We need more competition and we need it NOW. It may be hard but it must be done, we just have to figure out how to do it.

N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1
Click for full size
And while you're at it, demand to be connected to a WHITE person while you strike up a Lucky. Lucky Strike Means Fine Tobacco! It's stimulates your "T" zone. I mean "C" Zone!

Wow, that's a lot of leg for a 50's ad.....
--
Petty people are disproportionably corrupted by petty power…

rr5

@comcast.net
your rigth but at least comcast has a 250gb cap that is a lot
patcat88

join:2002-04-05
Jamaica, NY
kudos:1

1 edit
said by DataRiker:

3 GB's ? The internet is going backwards. This cap shit is getting serious.
No, its the new norm.

Check out this ISP's page. Cable HFC ISP in Belgium. No translation needed.

»telenet.be/219/0/1/nl/thuis/internet.html
Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ
even conservative usage of just playing WoW, Ventrilo and streaming internet radio and no patching i can crack 3gb without any effort.
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports

Opticwonders
Premium
join:2009-03-31
united state

I use more than that in an HOUR

Come on, I use more than that in an hour, never mind a month. Those caps are ridiculous. That isn't even realistic.

I'd like to know where they get their "statistics" from.

ScottMo
Once in a Lifetime
Premium,MVM
join:2000-12-15
Stony Brook, NY

Re: I use more than that in an HOUR

The 3GB cap is aimed at low-use people. It only costs $17.95 per month at 1.5 Mbps speed.

The high cap package is $49.95, works at 20 Mbps and has a bigger cap of 50 GB.

Additional blocks of 15GB can be bought in advance for $10. The $2 per GB overage cost is there only if you go over the allotted amount without buying a block.

While still a cap, its not as onerous as the story made it out to be:

3GB cap! $2/GB overage! The end is near!

Opticwonders
Premium
join:2009-03-31
united state

Re: I use more than that in an HOUR

3GB is still very low. Even just reading text on CNN.com can be bandwidth consuming because of video and flash advertisements. I think 15GB would be a much more realistic cap, but even then thats still small =/

wifi4milez
Big Russ, 1918 to 2008. Rest in Peace

join:2004-08-07
New York, NY
said by ScottMo:

While still a cap, its not as onerous as the story made it out to be
Welcome to the DSLR propaganda machine!
sonicmerlin

join:2009-05-24
Cleveland, OH
kudos:1

Re: I use more than that in an HOUR

Claiming a consumer oriented site is a "propaganda machine" has got to be the most backwards thing I've heard all week. How do you live with your eyes closed?

AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ

Re: I use more than that in an HOUR

said by sonicmerlin:

Claiming a consumer oriented site is a "propaganda machine" has got to be the most backwards thing I've heard all week. How do you live with your eyes closed?
OK: Welcome to the Karl Bode sensationalist headline machine.
--
Team JON.

wifi4milez
Big Russ, 1918 to 2008. Rest in Peace

join:2004-08-07
New York, NY
said by sonicmerlin:

Claiming a consumer oriented site is a "propaganda machine" has got to be the most backwards thing I've heard all week. How do you live with your eyes closed?
There are plenty of "consumer oriented" sites that offer nothing but skewed propaganda. This site is unfortunately extremely biased when it comes to certain things.
sonicmerlin

join:2009-05-24
Cleveland, OH
kudos:1

2 edits

Re: I use more than that in an HOUR

Really? Like what? I'd love to hear your side of the story.

What is skewed about looking at the results of deregulatory policies that have hampered innovation and competition in the market? Consumer groups aren't funded by corporations with an eye to their bottom line. The average person can't take advantage of people with their leverage and influence over the government. The vast majority of consumer groups are significantly less biased than what amounts to astroturfing corporate apologists that big businesses employ.

I have read and debated several articles on this site and many others about telecommunications for the last couple of months. If there's any pattern I've noticed, it's that the state of broadband in a "superpower" country usually known for leading the pack is significantly lacking, while industry profits are at all-time highs in the midst of a serious recession. You can mince words all you like, but the facts are facts.
dlewis23

join:2005-04-18
Boca Raton, FL

3 GBs

I've been up for about 2 hours today and have already used 2.68 GB.

I'm guessing this ISP would be a bad choice for me if I ever moved to Kansas.

dib22

join:2002-01-27
Kansas City, MO
kudos:2

$2.00 a gig is a steal... try $500 a gig overage

granted this is wireless but gouge is gouge:

AT&T datacard: 5 gigs included each additional KB $0.00048 thats $503.32 overage per gig... (1048576 x 0.00048 = 503.32)

Sprint datacard: 5 gigs included each additional MB $0.05 thats $51.20 overage per gig (1024 x 0.05 = 51.20)

$2.00 a gig while still crazy seems downright affordable compared to cutting the cord doesn't it?
amungus
Premium
join:2004-11-26
America
Reviews:
·AT&T DSL Service

pathetic

That is a pathetic amount indeed. I still fail to understand what Apple has to do with any of it...

The blog itself could have "capped" the use of the word "Apple" and gone more in the direction of simply complaining about internet caps and media use in general...

No offense, but come on, you're not special just because you choose to spend more money on a shiny machine that does the same thing any other computer can, uses similar hardware, and happens to have a *nix based OS.

The issue is your internet service, not what you plug into it.

You could just as easily download 3GB in a day with a video game console, a netbook, or, as is apparent by the blog, your ego...

dib22

join:2002-01-27
Kansas City, MO
kudos:2

Re: pathetic

I think iTunes is what apple has to do with it. Let's say each HD movie is 3 gig in size...lets say you download 2... that means now your 8 dollar movie rentals are really 14 dollars on the isp in the article.

Romney2012
Defeat Obama 2012-Chg we can believe in
Premium
join:2002-03-03
USA
kudos:4

4 edits
said by amungus:

That is a pathetic amount indeed. I still fail to understand what Apple has to do with any of it...
Apple had nothing to do with this blog entry. The author is not an Apple employee. He is just trying to drag Apple in to the fight because of his own opinion.

»theappleblog.com/author/calldrdave/

P.S.>> the Apple Blog is not a product of Apple. It is part of the GigaOm empire. »gigaomnetwork.com/

P.P.S.>> Actually, this BBR story should have been titled:
"Mac Fan Laments Broadband Meters"
--
My BLOG .. .. Internet News .. .. My Web Page

N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1
Duh, it's as plain as the nose on yer face.

Steve Jobs got a new LIVER!

Word is he won't be able to use it. He downloaded it off iTunes and it's DRM protected.....
--
Petty people are disproportionably corrupted by petty power…

gattaca
Premium
join:2003-05-28
USA

Re: pathetic

said by N3OGH:

Duh, it's as plain as the nose on yer face.

Steve Jobs got a new LIVER!

Word is he won't be able to use it. He downloaded it off iTunes and it's DRM protected.....
All music in the iTunes store is 256 kbps AAC without copy protection. I know you're joking but I just thought I'd throw that out there for anyone who wasn't aware.

Also I think I'm missing the joke somehow.
--
"Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble."
caco
Premium
join:2005-03-10
Whittier, AK

1 edit

Check this out. I guess folks in Lawrence should plan ahead.

»www.sunflowerbroadband.com/bandwidth/

What do you charge for bandwidth usage?
Each level of Sunflower Broadband Internet has a set amount of bandwidth usage included. Additional bandwidth is charged at $2.00 for each additional gigabyte. You may buy additional bandwidth in advance at the following prices:

15 GB for $10.00 per month
50 GB for $25.00 per month

So standalone Bronze would cost you 17.95+10.00+25.00=52.95 and you get 53 GB
17.95+10.00+10.00=37.95 and you get 18 GB

Gold service
49.95+10.00+10.00= 69.95 and you get 65 gb
49.95+10+25=84.95 and you get 100 GB

Why does Sunflower meter bandwidth usage?

We do not meter bandwidth usage to increase profits, but we do it to keep rates down for the average Internet user. Our Internet rates are among, if not "the", lowest in the country for the speeds we offer. Usage metering allows us to invest in a network that gives the few high-end users the consistently high performance they demand without charging the average users for their bandwidth.

What about other providers who offer unlimited bandwidth?

Some providers allow all users to do whatever they want until the network slows down for everyone. What good is unlimited bandwidth on a slow network? Other network providers slow down high-end users, implement hard limits or even kick them off their network. We welcome high-end users to our high-end speed. We let them choose how much bandwidth they need and then we let all users monitor their bandwidth through My Broadband. We know our bandwidth usage meter is the best way to maximize value for all customers.

A+ for effort. Time Warner needs to hire away Sunflower's PR folks.

--
»www.seabee.navy.mil

major marco
Res Firma Mitescere Nescit
Premium
join:2003-02-13
Stepford, CA

Re: Check this out. I guess folks in Lawrence should plan ahead.

said by caco:

Why does Sunflower meter bandwidth usage?

We do not meter bandwidth usage to increase profits, but [...]

Translation: Sunflower is not pissing on your leg and telling you that it's raining. Rain is a frequent occurrence over your Internet connection and we feel the need to tell you that we're just managing our network.


/sarcasm
--
The Toll

Tracking Lord Stanley

astroboi

@rr.com

approval from:
banditws6 See Profile

Health club model

The ripoff health clubs discovered this business plan decades age: You sell a membership, then quickly sell the contract to a bank at a discount. Now the sucker owes the bank, not the health club. After a few sessions the sucker is fed up with the gym because he didn't instantly lose weight or get big and strong. So he quits going there but must still pay. So the club has 10000 customers, 1000 of which use the club once a month and 100 that go in every day. Eventually they try to get rid of the 100 guys that actually work out. And its legal.

ISP's must have looked at the gym rather wistfully, 10000 saps paying full price while costing them almost nothing. Now they have their own "health club" by strapping the suckers into contracts they cant get out of. And be sure; there are people out there that buy internet access and never use it. Their computer breaks down or their kid goes off to school and the usage stops. These are the people that bring down the average. Yeah, I imagine 50% of their customers actually DO use less than a gig. Maybe 25% use ZERO gigs. Who knows?

Maybe there will be more and more 200 dollar a month "business" accounts sold. Or more trips to the free library wireless zone. Maybe we should give up downloading and take up a sport. Or join a health club.

burgerwars

join:2004-09-11
Northridge, CA

I didn't just fall off the turnip truck.

If so many of their customers aren't using their service, and are just happily sending them money each month for nothing, then what's the problem?

If it is true that half their customers are using less than 1 gb per month, I think they should be calling the fire department to check on them. They may be deceased in their homes with nobody knowing.

But to say that 1gb, 3gb or 10gb is plenty, is a bunch of nonsense and they know it. Just updating one computer regularly with McAfee's superdat antivirus updates can set you back at least a gigabyte a month. Doing regular Windows updates can do the same. One can use their monthly cap without even visiting a website or watching some YouTube.

What have these guys been drinking?
caco
Premium
join:2005-03-10
Whittier, AK

Anyone know if this is true?

-- We have raised our limits many times and will continue to. Not because of competition but because average use is increasing, and our... bandwidth metering is meant to help us manage high capacity users (top 10%) without impact to the majority of our customers.
--
»www.seabee.navy.mil
iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
·Verizon Online DSL
·Comcast

Meh

Yes, the caps are ridiculous. I don't want TV so 'net access would be ~$30-$60 for me for 3-50GB. I would *have* to buy another 50GB pack over the regular plan because I actually want to *use* my connection. So $85 for 21 Mbps or so...nice speeds, crappy pricing.

Then again, 50¢ per GB on overages is not too bad. Better than $1 or $2 elsewhere. Just make sure to buy your overages beforehand; they're cheaper than the normal plans, and MUCh cheaper than buying each GB.

SFB has upped their limits; this is evinced by their stats. Their tiers used to be 1GB, 10GB and 40GB in April '07. Now they're a bit bigger so grandma doesn't use her $17.95 plan just by doing Windows updates. Which 3GB actually is more than enough for if you use one computer, which that plan is focused on.

Don't get me wrong, the plans are still crappy, and SFB AT LEAST needs to update their stats to April '09 to show people who's REALLY using over their limits. But at least they give you a 50¢ per GB overage option.

Wizeguy

join:2008-08-23
Safety Harbor, FL

They are laughing in your face....

As I come into my golden years I am looking at what will be going when I retire.
1) The gym membership. I'll have more time for daily walks and there is a park not far that has work out stations all free.

2) The Broadband ISP. I can walk down to Main St and sit at the outdoor tables @ Starbucks or the local Internet Cafe and get free wi-fi. With a Yahoo e-mail account I don't need no stinkin ISP. I can do everything I need to do and all I have to do is buy a lousy cup of coffee.

3) Back to basic cable, get rid of the DVR the HD Channels I can live without seeing the actors bad complextions.

No one is going to stop these guys until the Government steps in and then you will hear screams about socialisim so get used to be nickeled and dimed to death.
The bueauty of this I live in Flora-duh where I really don't have to worry about winter.

AlexNYC

join:2001-06-02
Edwards, CO

Re: They are laughing in your face....

said by Wizeguy:

2) The Broadband ISP. I can walk down to Main St and sit at the outdoor tables @ Starbucks or the local Internet Cafe and get free wi-fi. With a Yahoo e-mail account I don't need no stinkin ISP. I can do everything I need to do and all I have to do is buy a lousy cup of coffee.

Average price of coffee in Starbucks -$4 x 20 days = $80

Home Internet service = $45

Not much of a deal is it?

Mellow
Premium
join:2001-11-16
Salisbury, MD

*Bandwidth usage based on April 2007 actual usage.

Surprised that no one else has mentioned that they are using old data to set their caps, karl even mentioned it. Their website is still living in 2006.
--
SurfingOC.com / GsdPhotography.com
LurkerLito

join:2004-06-08

Caps = False Advertising

Everyone needs to stop calling it caps and really make it what it is a speed limit. A 10GB/month cap means:

10GB/month cap = 10,000 MB/~30days a month=~333MB per day = ~13.9 MB/hour = 231 KB/min = 3.9KB/sec Speeds for no overages!!!!!

It doesn't matter what the speed the ISP says the service can run at. If the ISP's customer cannot run an upload/download for 24hours a day 7 days a week at the speed given to them then the ISP should by law not be able to advertise it's service as anything more than the speed at which it takes to finish the cap per month without overages! So a 10GB capped service means they could only advertise it as 3.9KB/sec service. Calling it anything else with a cap is false advertising. You should NEVER be able to sell a service where speed is the major selling point but using that speed given to you by any provider can cause you to pay any kind of overage fees.

PaulHikeS2

join:2003-03-06
Manchester, NH

Re: Caps = False Advertising

I recognize your point but I disagree with it. I would like to know what speed an ISP provides, and advertising is the most efficient way to get it. I don't think they should be required by law, as you propose, just to accomodate the potential 1 in 100,000 case that wants to download/upload 24/7.

That similar to a car company not being able to advertise getting 40 MPG highway because you want to have the accelerator on the floor the whole time...in other words, maxing out the car all of the time.
--
Jay: What the @#$% is the internet???

60127178
K.U. Sweet 16
Premium
join:2001-02-15
Wichita, KS
kudos:1

Umm, sure.

49.46% of their customers use less than 1 GBs of bandwidth a month, and 86.98% use less than 10GB.
For those who do not know, Lawrence is home to the biggest university in Kansas (20,000) students. If you believe that half of their customers use less than 1 gig a month, I have an oceanside lot to sell you in Topeka.

This is not a broadband blackhole either. There are multiple backbones that run through the city. Sunflower is holding the monopoly and using it to their advantage. Greed pure and simple.
patcat88

join:2002-04-05
Jamaica, NY
kudos:1

other shit ISPs

Other shit ISPs.

»www.redred.com/internet/dsl.html (ILEC Minnesota)
»www.swiftel.net/internet/dslmain.html (ILEC South Dakota)

IowaMan
Premium
join:2008-08-21
Grinnell, IA

Re: other shit ISPs

»www.iowatelecom.com/residentials···08&GPID= (RLEC Iowa)

EUS
Kill cancer
Premium
join:2002-09-10
canada
Reviews:
·voip.ms

The Fix

To all North Americans: Your dollars feed this junk.
Cancel your television, cell phone(s), and internet connection(s) en masse.
It would take exactly one day for the corp's to play by our rules.
/Wishful_thinking
--
~ Project Hope ~
Good God! Who's manning the internet?!
sonicmerlin

join:2009-05-24
Cleveland, OH
kudos:1

1 edit

Re: The Fix

Somehow it seems inappropriate for the citizens of a developed country to have to give up the amenities of life just to "teach the corporations a lesson".

binded

@senescomarine.com

i want freaking roll over then

if there going to be fair then they need to provide roll over for all unused bandwidth its only fair to every one fair to them fair to me
TechWhiz

join:2004-10-30
Phoenix, AZ
Reviews:
·Cox HSI

Try $15,360/GB

Wow, $2/GB would be a welcome change from $15/MB (15 x 1024 = 15360) with T-Mobile's international roaming.

Slightly different subject and delivery system from this article, I know, but I imagine costs to the ISP are comperable (a gigabyte via UMTS and a gigabyte via copper).

yolarry

join:2007-12-29
Creston, WV

Try 375MB a day

thats right 375 megabytes A DAY!

also crappy lagacy ever!

THE CAPS MUST STOP. BRING FREEDOM BACK TO THE INTERNET!

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