 
texans20
Weapons of Masturbation
Premium
join:2002-09-28
Texas!
clubs:
| Not Allowed We do not support BlackBerry devices anymore in our organization. If an end user wants mobile device access to their e-mail, we tell them to purchase a Windows Mobile device (we run Exchange). I've found that the WM 5 and WM 6 devices work with Exchange much better than the BlackBerrys.
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"I sincerely believe the banking institutions having the issuing power of money are more dangerous to liberty than standing armies." Thomas Jefferson | |
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| | BosstonesOwn
join:2002-12-15
Everett, MA
clubs:
 ·Comcast
| Re: Not Allowed Even our setup uses RIM. If Im not mistaken ( I don't touch the bb servers ) they all go through RIM.
Im dealing with complaints from a ton of execs about this 
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"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!" | |
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| | | matrix3D
join:2006-09-27
Deep River, CT | Re: Not Allowed This seems to be a yearly occurrence now with RIM, doesn't it? You'd think the company would be seeing a mass exodus by now. | |
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Snickerdo
Premium
join:2001-02-28
Niagara Falls, ON
| Re: Not Allowed said by matrix3D  :This seems to be a yearly occurrence now with RIM, doesn't it? You'd think the company would be seeing a mass exodus by now. Mass exodus? To where? There's no realistic alternative, and no one serious about mobile communication is going to touch Mobile ActiveSync with a ten foot pole.
In fact, when RIM lost that whole NTP case (what a load of crap that was) I was fully expecting Jim Basillie - being the kind of guy he is - to just say fine, you want to award them $600 million bucks for so-called infringement, we're no longer going to infringe and we're pulling the plug. Everyone in the US would have crapped their pants and done everything they could to prevent that from happening, including the US Federal Government. Of course, being a Canadian company, I doubt they could have been forced into doing anything they wouldn't want to do, and the infringement case had no bearing on this side of the border so they could have continued to provide service outside of the US. Sometimes it hurts less to screw the people you rely on for revenue than to let yourself be screwed.
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I swear that I will faithfully and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen. | |
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SterlingJ85
Obama 2008
join:2000-11-19
Millville, NJ
 ·PHONE POWER
| Based on what?
I have tried to get a few of my users to WM only to find devices that aren't reliable (require restarting, freeze up, etc.) at all. Mail delivery that is slow.
With BlackBerry things run smoothly. While there are a few things i'm waiting on which should be available soon (HTML e-mail, calendar availability).. BlackBerry just functions best (when they're not having in outage!).
I have tried Good too personally, but I hate that if you have rules setup for e-mail items to move to folders automatically that it is more difficult to see new e-mail, and Good doesn't always alert you to unread mail in those folders. BlackBerry, no problem, ALL incoming (including SMS/private e-mail accounts) messages can be seen from one screen if desired.
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-Sterling | |
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Lumberjack
Premium
join:2003-01-18
Newport News, VA
| Re: Not Allowed The problem with RIM is that you're committed to the stability of RIM's services and connectivity. If it goes down so does everything else. It doesn't matter if you're company runs it's own BES server or not. And this is for the most basic services like raw Internet access. This is also why most ISPs charge extra for RIM... they have to route all BlackBerry user traffic through RIM!
The reason people say Windows Mobile is more reliable isn't because the operating system is better (personally, I think it is - at least from a developer's point of view) or that the email application is easier to use. The reason is because most organizations like to remove a point of failure that is not localized by them. By housing their own mail server, when it breaks they can fix it. If you use RIM and RIM breaks the company is at the mercy of RIM to fix it.
You can get another ISP, you can get a different model of BlackBerry, you can run 50 redundant BES servers... but there is only one RIM.
This is so ironic it's awesome. The big bad Microsoft can do nothing but harm and the anti-Microsoft RIM built on the supreme Java (heh) is the savior from the beast. Yet it's odd, Microsoft isn't the ones filtering the bits or flipping your nibbles.
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»www.fairtax.org | |
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| amungus
Premium
join:2004-11-26
America
clubs:
| said by texans20 :We do not support BlackBerry devices anymore in our organization. If an end user wants mobile device access to their e-mail, we tell them to purchase a Windows Mobile device (we run Exchange). I've found that the WM 5 and WM 6 devices work with Exchange much better than the BlackBerrys. Lucky you!
I loathe WM phones for the most part... Had nothing but trouble with those things. One day they work fine, next day they refuse to work normally unless you start clear over from scratch... I've just not had a good experience with them... though I can see your stance...
Sure, they're neat (when they work w/Exchange...) but overall I think RIM got it right and they've done a fine job of making their service work smoothly and easily. No messing with certificates, or ActiveSync (don't even get me started on that...).
Guess it's a matter of preference. I find the Blackberry service to be flat out awesome. It works better with MS than MS' own phones in our case 
T-Mobile has apparently been working fine here all day for our users. Haven't heard a peep out of 'em. Then again, they could likely deal with a brief outage and not gripe too much (as long as it isn't a fault on our end ).
Anyway, I think it's funny, as reliable as they seem, that it happens again... even after they promised such a thing wouldn't happen again...
Time for better redundancy. Having all of it go through their system seems like a recipe for exactly this kind of disaster.
Do they have any other data centers, or is it just one??? I'd think they'd want to setup at least one redundant center where if ANYTHING goes crazy, it automatically switches anyone who was affected to the alternate location... | |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | Re: Not Allowed My Nexthell BB7100i appears to be Ok
I'd take a Linux based, or even an iPhone before I use WM.
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Canada = Hollywood North | |
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Snickerdo
Premium
join:2001-02-28
Niagara Falls, ON
| said by texans20 :I've found that the WM 5 and WM 6 devices work with Exchange much better than the BlackBerrys. ... then you don't know what you're doing. A Blackberry with BES will blow a WM device out of the water and use a crapload less on-air data to boot. Any organization that is serious about how their BBs are used will have their own BES server.
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I swear that I will faithfully and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen. | |
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rpeAMP
join:2000-12-02
San Antonio, TX
| Re: Not Allowed said by Snickerdo :said by texans20 :I've found that the WM 5 and WM 6 devices work with Exchange much better than the BlackBerrys. ... then you don't know what you're doing. A Blackberry with BES will blow a WM device out of the water and use a crapload less on-air data to boot. Any organization that is serious about how their BBs are used will have their own BES server. Completely agree. | |
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nil
Java Geek
join:2000-11-27 | Agreed.. used WM device for a couple of years, the bb is much better and nicer to use.
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Life is too short to be boring | |
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| | yahtzee
Premium
join:2000-12-03
Richmond, VA
| said by Snickerdo :said by texans20 :I've found that the WM 5 and WM 6 devices work with Exchange much better than the BlackBerrys. ... then you don't know what you're doing. A Blackberry with BES will blow a WM device out of the water and use a crapload less on-air data to boot. Any organization that is serious about how their BBs are used will have their own BES server. +1 | |
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texans20
Weapons of Masturbation
Premium
join:2002-09-28
Texas!
clubs:
| said by Snickerdo :said by texans20 :I've found that the WM 5 and WM 6 devices work with Exchange much better than the BlackBerrys. ... then you don't know what you're doing. A Blackberry with BES will blow a WM device out of the water and use a crapload less on-air data to boot. Any organization that is serious about how their BBs are used will have their own BES server. Can't afford BES, our budget per year for equipment and IT software is less than $20,000, we support 155 users. Most of that is spent buying new hardware, and anti-virus licenses for each machine come from our budget. The WM devices work with no additional software to purchase. BES might be fantastic, it sure looks like it, but on our razor thin budget we have to go with what's already there.
I guess the experience depends on the mobile devices. Most of our users are on WM Smartphone Edition, and while the interface might not be as good as a BlackBerry that's not my problem. I do use WM6 and it's a big improvement as far as reliability, and WM6.1 due out this summer looks stunning, so the interface is catching up. I've had a WM5 Q and a WM6 Q9, the Q9 is extraordinary and works great with our E2k7 setup.
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"I sincerely believe the banking institutions having the issuing power of money are more dangerous to liberty than standing armies." Thomas Jefferson | |
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Snickerdo
Premium
join:2001-02-28
Niagara Falls, ON
| Re: Not Allowed said by texans20 :Can't afford BES, our budget per year for equipment and IT software is less than $20,000, we support 155 users. Most of that is spent buying new hardware, and anti-virus licenses for each machine come from our budget. The WM devices work with no additional software to purchase. BES might be fantastic, it sure looks like it, but on our razor thin budget we have to go with what's already there. If you're paying per meg for data access on the cell network, the amount of bandwidth saved by switching from WM to BB on BES alone will justify the cost, and even then there are companies that specialize in hosting BES for smaller organizations... though, 155 people is hardly small. The company I work for maintains dedicated BES installations for as little as 30 users. You guys are either really cheap, or don't understand just how much more useful BES is.
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I swear that I will faithfully and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen. | |
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| | | bradleym
join:2002-08-05
Dunfermline, IL | The small biz version of BES is free for your first device, and the CALs (up to 15, I believe) are less than $100 each. Best of all, the software will run on a workstation-class machine. | |
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Snickerdo
Premium
join:2001-02-28
Niagara Falls, ON
| Re: Not Allowed said by BosstonesOwn :I think compressing messages and sending them compressed to hand helds to decompress would give us the same bandwidth savings as the bb. That's what a Blackberry and BES does, whereas a WM device just connects to OMA through SSL and pulls the data from there. WM and Mobile ActiveSync isn't exactly a very elegant solution.
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I swear that I will faithfully and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen. | |
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| | | | BosstonesOwn
join:2002-12-15
Everett, MA
clubs: | Re: Not Allowed Yeah i know , thats why I posted it.
I was thinking about it for WM devices. Which would give the same bandwidth savings.
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"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!" | |
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Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
 ·North State Commun..
| said by texans20 :We do not support BlackBerry devices anymore in our organization. If an end user wants mobile device access to their e-mail, we tell them to purchase a Windows Mobile device (we run Exchange). I've found that the WM 5 and WM 6 devices work with Exchange much better than the BlackBerrys. We've had the exact opposite experience. Our BlackBerry devices are the devices that don't have any issues with our Exchange server.
Email delivery for our WM5 devices is flawless, but the WM devices themselves have constant trouble, although the Smartphone Edition devices seem to have far fewer issues than the full-fledged WM devices.
I absolutely despise my WM5 XV6700. I have to clear it and start over every month or so, otherwise I get weird OS level errors like windows that only display half-way down the screen, buttons randomly stop working, screen taps won't work, SMS and txt messages can't be sent.
I hacked WM6 onto my device and that brought a whole new set of problems, although they were different issues, so I don't feel the hardware is at fault.
A co-worker who has a Moto Q (which runs the WM5 SmartPhone Edition) doesn't have nearly the number or severity of problems that I do. | |
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spothoo
@comcast.net | I've used BB devices and WM devices. The BB interface is much better and a lot less "clunky." | |
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| jameswade
join:2001-12-09
Hot Springs, NC | We've found the Windows devices to be more unreliable than Blackberrys, either using POP or enterprise server... | |
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roc5955
Premium
join:2005-11-26
Rosendale, NY | We've had them all, and AFAIC, they ALL suck!
Or maybe it's just a loose nut between the keyboard and the chair.
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"Understanding is a three-edged sword." | |
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tmh
@qwest.net | Bwaaaa hahahahaha!
I guess that is true in a way. zero raised to the nth power is still zero. | |
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RichNice
join:2003-01-09
Columbia, MD | Good Messanging Good thing I'm on the Good Messanging network  | |
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| yahtzee
Premium
join:2000-12-03
Richmond, VA
| Re: Good Messanging said by RichNice :Good thing I'm on the Good Messanging network Surely, you must be kidding. | |
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| | RichNice
join:2003-01-09
Columbia, MD | Re: Good Messanging no | |
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Paulg
Displaced Yooper
Premium
join:2004-03-15
Neenah, WI
clubs: | No, he's serious, and stop calling him Shirley. | |
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ninjatutle
Premium
join:2006-01-02
San Ramon, CA | I'm still waiting for the entire Internet to go down My dream is to see the entire world without internet for a day or two.
Oh, the Humanity! | |
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Unit649
I B U, Who U B?
Premium
join:2000-01-22
Stockton, CA | Re: I'm still waiting for the entire Internet to go down In this day of 500GB hard disks coming standard I would HOPE that perhaps, maybe......
People might save something to disk on occasion? | |
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| | | Thaler
Premium
join:2004-02-02
Encino, CA | Re: I'm still waiting for the entire Internet to go down Much like TV, people hate reruns. | |
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| | robertg1234
join:2004-04-19
Palo Alto, CA
| "Grab Your D*** And Double-Click For Pr0n, Pr0n, Pr0n!"
(from Avenue Q -- a great play!) | |
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DrewCapu
Giant Diehard
join:2001-12-19
California
clubs: | I'm giving up the internet for Lent.
Oh wait. | |
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Nightshade
sic semper tyrannis
Premium
join:2002-05-26
Salem, OR | People might go out and smell the roses.
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True Happiness Must Come From Within | |
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N10Cities
SILENCE I Keel You
Premium
join:2002-05-07
Roland, OK
clubs: | Grrrrrrrrr............. Gave our helpdesk a heads-up in case they got calls.....bunch o' Crackberrys in this outfit! | |
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Toguro
join:2003-10-23
Ottawa, IL | People will be fired Over this outage I suppose R.I.M jobs will be available soon. | |
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| | BosstonesOwn
join:2002-12-15
Everett, MA
clubs:
·Comcast
| Re: People will be fired said by N10Cities :said by Toguro :Over this outage I suppose R.I.M jobs will be available soon. Nawwww......could have been a hardware failure.....but still...should be some redundancy if a box does die.....they got a single point of failure they need to work on... Guess humour isn't your strong point ?
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"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!" | |
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nklb
Premium
join:2000-11-17
Ann Arbor, MI
clubs: | Mine's been fine all day My blackberry (through T-Mobile) has been sending/receiving email just fine all day.
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for all your Linux questions | |
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See 7 replies to this post |
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nil
Java Geek
join:2000-11-27 | That explains my lack of emails earlier My Sprint bb didn't get much between 4 and 6pm and here I thought people just left me alone to work!
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Life is too short to be boring | |
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beeman65
join:2001-07-23
Mckeesport, PA
| Re: That explains my lack of emails earlier We lost emails to the handhelds and the BES talking to the handhelds around 3PM today. Event logs showed ping failures, so I kind of figured it was a RIM problem. Looks like around 6:30PM things started flowing again.
We've never had problems with Blackberry and Exchange except for when RIM has an outage.
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Get Firefox. Join the new wave. | |
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BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs: | Glad I looked here We lost SRP at about 3:30pm according to the log and its been sporadic, at best, since.
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"Don't steal. The government hates competition." | |
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jhboricua
ExMod 2000-01
join:2000-06-06
Minneapolis, MN
clubs:
| I wonder if this is related to whatever happened Saturday. When I woke up Saturday morning I had over 200 email messages from our monitoring utility that were all about BES SRP connectivity problems. Then today it started to crap out during the day until it went haywire in the afternoon. Somehow I don't think both events were unrelated.
Has any of the BES admins here checked their Saturday morning logs to see if they had this happen too?
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"Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe." - Albert Einstein
Jose A. Hernandez * System Admin * MPLS, Minnesota, USA * | |
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BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
·Cox HSI
| Re: I wonder if this is related to whatever happened Saturday. Yes! It wasn't just Saturday either. I've had it sporadically for a week. I have been troubleshooting it as a server problem but have literally not found any problems on my end. I'm glad I saw this post on DSLR because now I realize it wasn't my setup at all.
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"Don't steal. The government hates competition." | |
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jgkolt
Premium
join:2004-02-21
Lakewood, OH
clubs:
2 edits | blackberry updated palm os I have gotten use to the palm os as a pda and i believe it functions the best for those features. WM takes 2x as many clicks to do the same thing but does better for media. THe blackberry has the functionality of palm as if it has been updated within the past 5 years. I am waiting for palm os 4.5 for html messages and the voice recorder functionality and then it iwll truly beat out windows mobile and palm os.
Oh and my blackberry hasn't had any problems at all today and yesterday as the outage suggests. T mobile curve 8320.
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3 free for you/3 free for me: Free Stock Trades : PM Me | |
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wxboss
This is like Deja vu all over again.
Premium
join:2005-01-30
Jacksonville, FL
clubs:
·Comcast
| Re: blackberry updated palm os said by jgkolt : THe blackberry i just switched has the functionality of palm but like it has been updated within the PAST 5 YEARS. I am waiting for palm os 4.5 for html messages and the voice recorder functionality. Oh and my blackberry hasnt had any problems at all today and yesterday as the outage suggests. Tmobile curve 8320. "I used to have a desk by the window and I could see the squirrels and they were married - then they switched from the Slimline to the Boston stapler, but I kept the Slimline stapler because it didn't bind up as much and I kept the staples for the Slimline stapler.."
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"A study in the Washington Post says that women have better verbal skills
than men. I just want to say to the authors of that study: Duh."
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sunnyhenry
@sbcglobal.net | communications breakdown endgame my windows computer with windows explorer will not display your post past first post so i revisited with fedora running fire fox and can see past first post that appeared with news
of blackberry outage | |
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Defiance82
Computer Elite
Premium
join:2002-09-11
Reeds Spring, MO
clubs: | .... Mine works fine. No outage here. | |
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The Beer
I Love It When A Plan Comes Together
Premium
join:2001-07-24
Omaha, NE
clubs:
·ViaTalk
| I think it's mainly BES I personally have a 8830 On Sprint and I use BIS to sync to exchange, it has for the most part been fine. I got some real delayed messages a few hours late.
I manage 7 8830's on Sprint BES, they are all completely wigging out. (Server 1)
1 8703e on Verizon BES, it's Dead. (Server 2)
Another 6 8830's On Verizon all dead also. (Server 3) | |
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epearce
join:2001-01-24
Temecula, CA
clubs: | Verizon 8830 Outage Today
I have 4 8830's from Verizon with BES to Exchange server. All were down for several hours this afternoon (PST).
Email and Internet was down on them.
EP | |
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sunnyhenry
@sbcglobal.net | reading thread I can only read mesages from thread once and read all messages then I have to switch to clean OS to read furthur messages from dslreports. I am only running 4 operating systems. | |
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rcbrcb
Premium
join:2007-02-21
Chicago, IL | I guess I got lucky I have an 8320 Curve with T-Mobile and I did not exp any outages yesterday! | |
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Belunder
@bell.ca
| This is a Canadian company this is to be expected! You can go through the list every Canadian high-tech company has bit the biscuit. Now every or at least 95 percent of all listed tsx stocks have cooked books to put it mildly. Put two and two together and this is the reason every Canadian high-tech company has gone the way of the do-do. I'd just like to know when? When are they but there is no they going to arrest all these falsifiers? They can't build 1,000 times more jails for the Ceo's but something must be done or this country known as Canada will keep its' reputation. Law and disorder are no way top run a country. | |
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Nightshade
sic semper tyrannis
Premium
join:2002-05-26
Salem, OR | The cause Come to find out the cause for the outage was a upgrade to the network to increase capacity.
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True Happiness Must Come From Within | |
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Major Blackberry Outage
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