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Marriott Blocked Hotspots So Users Would Use Their Pricey Wi-Fi

According to the FCC, Marriott hotels has agreed to pay $600,000 to settle allegations that the hotel chain was intentionally blocking visitors from using mobile hotspots so they'd be forced to use pricey Marriott Wi-Fi services. According to the FCC announcement, Marriott thought it would be a good idea to use technology that sent de-authorization packets to user devices, kicking them off of their own personal hotspots or tethered smartphones.

Instead, Marriott charged users from "$250 to $1000 per device" if they wanted to access Wi-Fi, according to the FCC.

“"Consumers who purchase cellular data plans should be able to use them without fear that their personalInternet connection will be blocked by their hotel or conference center,” said Enforcement Bureau Chief Travis LeBlanc. “It is unacceptable for any hotel to intentionally disable personal hotspots while also charging consumers and small businesses high fees to use the hotel’s own Wi-Fi network. This practice putsconsumers in the untenable position of either paying twice for the same service or forgoing Internet access altogether,” he added.

This isn't Mariott's first brush with bad Wi-Fi related ideas.

Back in 2012 we noted that New York's City Marriott hotel locations were taking a page out of the bad-idea ISP playbook and had started to use Javascript to inject ads over the content viewed using the hotel's free Wi-Fi service. As was the case when ISPs tried this a few years back the backlash was fast and furious, particularly from ad and content developers who don't like having their own content blocked by traffic stream manipulation.

Most recommended from 82 comments


jkeelsnc
join:2008-08-22
Greensboro, NC

jkeelsnc

Member

Marriott WiFi

Well, its easy to down play this is not that big of a deal but in fact its quite a big deal. First of all Marriott was causing interference to customer service. The interference/jamming was illegal by FCC regulations to begin with. So it was a good thing they got their behind fined down the road. Bend em over and don't use any oil I say. Corporations these days like to play games like this anyway. Each time they do they should be bent over and have some of their money robbed for it. They knew what they were doing and why they were doing it. I don't wanna hear any defenses of it or trying to dismiss it or even trying to give dumb excuses about why it doesn't prove that government regulations are a good thing. No, it proves without a doubt why companies need regulation and why they need a kick in the behind when they pull stuff like this.

From the Banks and their corruption as well as all the corporations getting giant tax breaks (and having to pay taxes) I've about heard enough of it. Don't expect sympathy from me anymore. Anyone else also have some common sense around here?

How about ..