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Massive Comcast Cable Theft Operation Busted in PA
Ring Offered Users Premium Channels for $150 Fee
by Karl Bode Wednesday 08-Aug-2012 tags: legal · prices · business · cable
Tipped by newview See Profile
A group of six men were arrested this week for running a ring that lowered the cost of Comcast TV service for a one time fee. According to the Philadelphia Inquirer, the men charged 5,795 customers $150 per year to get access to Comcast's full cable lineup. The crew used a secret computer installed in a subcontractor's office, in addition to the IDs of subscontractors that were on disability or had been let go. The ring appears to be massive in scope, with law enforcement looking for 17 other individuals. Comcast estimates the impact to be about $2.4 million in lost revenue. According to the Inquirer, the groups ringleader "cast himself as a Robin Hood-type figure" in interviews with local news outlets, claiming he was "stealing from the Comcast giant to give back to the impoverished customer."

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HeadSpinning
MNSi Internet

join:2005-05-29
Windsor, ON
kudos:5

Robin Hood?

This guy could hardly be compared to someone stealing from the rich to to give to the poor - he kept his ill gained profits for himself.
--
MNSi Internet - »www.mnsi.net

aaronwt
Premium
join:2004-11-07
Woodbridge, VA

Re: Robin Hood?

They need to make sure they get prison time for this.

Plus they need to have some type of punishment for the 5,795 customers that got the service from them. As long as they were willing participants.

depster

join:2001-06-07
united state

Re: Robin Hood?

"Ferman (The DA) said her office would not press charges against the customers who paid for the altered cable service."
Per (»www.philly.com/philly/news/local···ast.html)
25139889

join:2011-10-25
Toledo, OH

Re: Robin Hood?

And they say that now. Comcast can still go and press charges and state that the DA is refusing to do their job. They paid to have the services reduced in price and got more or kept the same level of service. Cable Theft's website still states that is illegal. They knowingly paid and knowingly used those services. They should be treated the same.

TriForce

join:2008-05-27
Chico, CA
Reviews:
·Comcast

Re: Robin Hood?

Comcast could pursue all customers who signed up and waste time and money dealing with everyone; or they can cut off their service and offer them to get it back at the real rates. Comcast does do special promotions and retention offers to gain and keep business, although this one is extreme, so the customer wouldn't know the wiser.

In this case, going after the customers would not amount to anything useful but to waste time and money.

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3

Re: Robin Hood?

You only have to make it clear that NORMALLY they go after everyone, or maybe offer a reward (like a year of free cable) if you report someone for OFFERING a similar deal, if it leads to their prosecution.

DC DSL
There's a reason I'm Command.
Premium
join:2000-07-30
Washington, DC
kudos:2
Reviews:
·Covad Communicat..
·Verizon Online DSL
Probably would cost more to litigate than the net receipts. Comcast should just bill those customers for the full price of what they were getting for the period they were getting it, plus standard late charges. Due with that month's bill. Fail to pay, current customers get terminated...and all of them get sent to collection. The hit on their credit reports would cause them far more harm.
--
"Dance like the photo isn't being tagged; love like you've never been unfriended; and tweet like nobody is following."

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

Re: Robin Hood?

Agreed, just slap a large charge on their bills, turn off their existing services, and if they don't pay up, send it to collections.

Many of these people will have bad credit and not give a damn anyway, but having your Broadband options cut in half would be be a big issue for some of them.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
Chubbysumo

join:2009-12-01
Superior, WI
Reviews:
·Charter

Re: Robin Hood?

you would never get a payment this way. The best course of action comcast can take now is to assume that these "customers" didnt know that services were ill gotten, and attempt to get them on regular services. It is within comcasts rights to try and collect the money they "could" have made(as all these people had illegal services, its assumed they would pay the "real" rates for all the services they were using for the time they were using them, up to 3 years prior). this means that each customer could be on the hook for a few thousand dollars per year, up to 10,000(i think thats the limit). I doubt comcast would waste the time, because they probably will never collect a dime, and look like a bunch of douchbags in the process.
rahvin112

join:2002-05-24
Sandy, UT

Re: Robin Hood?

Didn't know? Are you insane? The only way that could legitimately claim that is if they are mentally handicapped.

Everyone of them knew and I agree with the others, tag them for the full charges of what they received and send them to collection if they don't pay. With a collection claim for service no other provider would give them service without prepaid bond and there are so few that would even do that there is a darn good chance they wouldn't have pay TV again.

If you think that is bad consider that if they really wanted to be vindictive they could take them all to court and then garnish their wages when they win.
ncbill
Premium
join:2007-01-23
Winston Salem, NC
Reviews:
·AT&T Southeast

Re: Robin Hood?

That $150 "premium upgrade" fee was almost certainly paid in cash.

And the cable company would have to accuse the customer of stealing to have even a chance of collecting in civil court.

Once a company with deep pockets accuses someone of stealing, they'd better have the evidence to back that up.

Or face losing a defamation suit where they'll end up paying far more than the amount they were trying to collect.

AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1

Re: Robin Hood?

said by ncbill:

That $150 "premium upgrade" fee was almost certainly paid in cash.

And the cable company would have to accuse the customer of stealing to have even a chance of collecting in civil court.

Once a company with deep pockets accuses someone of stealing, they'd better have the evidence to back that up.

Or face losing a defamation suit where they'll end up paying far more than the amount they were trying to collect.

What he said.
--
--Standard disclaimers apply.--
The preceding posting is null and void in Arizona and any other jurisdiction where prohibited by law.

dan zarins

@cavtel.net
There are plenty of examples of companies reselling service at a lower price, especially for telecom services. It is definitely possible the people who paid for lower cost service did not know it was legitimate.
BiggA

join:2005-11-23
EARTH
They should back charge them for what they were getting, and cut their service off until they pay up.

AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1
said by DC DSL:

Probably would cost more to litigate than the net receipts. Comcast should just bill those customers for the full price of what they were getting for the period they were getting it, plus standard late charges. Due with that month's bill. Fail to pay, current customers get terminated...and all of them get sent to collection. The hit on their credit reports would cause them far more harm.

without a criminal charge, I don't think that is legal.
--
--Standard disclaimers apply.--
The preceding posting is null and void in Arizona and any other jurisdiction where prohibited by law.

DC DSL
There's a reason I'm Command.
Premium
join:2000-07-30
Washington, DC
kudos:2
Reviews:
·Covad Communicat..
·Verizon Online DSL

Re: Robin Hood?

said by AVD:

said by DC DSL:

Probably would cost more to litigate than the net receipts. Comcast should just bill those customers for the full price of what they were getting for the period they were getting it, plus standard late charges. Due with that month's bill. Fail to pay, current customers get terminated...and all of them get sent to collection. The hit on their credit reports would cause them far more harm.

without a criminal charge, I don't think that is legal.

What are you talking about? They are entirely within their legal rights to bill in arrears for service received, and to demand payment in full for same.
--
"Dance like the photo isn't being tagged; love like you've never been unfriended; and tweet like nobody is following."

cypherstream
Premium,MVM
join:2004-12-02
Reading, PA
kudos:3
I'm not so sure those 5,795 customers knew they were doing anything wrong. Many of them were complainers in public places and these guys supposedly leveraged that to get them to sign up for some kind of activation fee, but provided huge discounts that in the long run saved the customers money. So wanting to save money like anyone else, these 5000+ people signed up.

If these rouge sales guys looked the part and talked the talk... how are they supposed to know?
25139889

join:2011-10-25
Toledo, OH

Re: Robin Hood?

because Cable Reps just don't offer you the services out in the public. common sense.
Wilsdom

join:2009-08-06

Re: Robin Hood?

There used to be comcastcares reps who would respond to negative forum and blogs posts to resolve customer problems

Gozo

join:2012-07-25
said by 25139889:

because Cable Reps just don't offer you the services out in the public. common sense.

They certainly do in my area.

cypherstream
Premium,MVM
join:2004-12-02
Reading, PA
kudos:3

Re: Robin Hood?

said by Gozo:

said by 25139889:

because Cable Reps just don't offer you the services out in the public. common sense.

They certainly do in my area.

Yup, in any high competition area's, like the ones from this article, there are door to door cable salesmen. There's a lot of FIOS wired area's in this articles footprint, and perhaps that spurs a little extra pushy salesmen.
ncbill
Premium
join:2007-01-23
Winston Salem, NC

Re: Robin Hood?

Yes, here where AT&T offers U-Verse door-to-door salespeople offer the local cable company's "triple play" for under $80/month, all fees & taxes included.

Wish they offered U-Verse in my area...

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
If you're on the "SECRET" $150 a YEAR promo, it's a sign you might need an attorney.

Even people from PA can figure that out.

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:9
Reviews:
·SONIC.NET
·Pacific Bell - SBC

1 edit
said by cypherstream:

If these rouge sales guys looked the part and talked the talk... how are they supposed to know?

Might they have been easier to detect if they were verde, or noir?
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Aerial

@comcast.net
First clue: Requiring payment in cash only!!!....

mmay149q
Premium
join:2009-03-05
Dallas, TX
kudos:48
said by HeadSpinning:

This guy could hardly be compared to someone stealing from the rich to to give to the poor - he kept his ill gained profits for himself.

I don't know, I'd consider that a modern day Robin Hood, I mean sure, so he made $869,250 total for 1 year out of Comcast customers, but isn't that kind of the point of what's needed in our country? Competition, I know the way he did it was illegal, however, just under 6,000 customers and it shows that lowering prices on the content and such is actually profitable, plus he wasn't GIVING something to someone for nothing, however isn't that kind of how real life is?

Matt
--
Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. -Albert Einstein

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3

Re: Robin Hood?

So your definition of competition is STEALING?
Does that go over well in TX?

mmay149q
Premium
join:2009-03-05
Dallas, TX
kudos:48

Re: Robin Hood?

said by tshirt:

So your definition of competition is STEALING?
Does that go over well in TX?

No, the point I was trying to make is that only spending $150 a year total for the services is very profitable, and could be used as competition from another provider, or an upstart. This was only 5,700 people, imagine the income from hundreds of thousands.

Matt
--
Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. -Albert Einstein
openbox9
Premium
join:2004-01-26
japan
kudos:2

Re: Robin Hood?

Umm, what about negotiations and licensing with the content owners to distribute the content? Charging $150/yr for all of those channels is not profitable if done legitimately. If it were, the margins at the MSOs would be significantly larger than they are now.

mmay149q
Premium
join:2009-03-05
Dallas, TX
kudos:48

Re: Robin Hood?

said by openbox9:

Umm, what about negotiations and licensing with the content owners to distribute the content? Charging $150/yr for all of those channels is not profitable if done legitimately. If it were, the margins at the MSOs would be significantly larger than they are now.

"What I was meaning when I said "But isn't that kind of the point of what's needed in our country? Competition..." is that if there was real competition in this country this kind of crap wouldn't be happening, rates would be lowered because there would be more companies willing to pay for content, and so the creators of content wouldn't be able to charge each company the same rates they are trying to charge current companies..."

Copied and pasted from something I've already typed...

Matt
--
Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. -Albert Einstein
openbox9
Premium
join:2004-01-26
japan
kudos:2

Re: Robin Hood?

said by mmay149q:

"What I was meaning when I said "But isn't that kind of the point of what's needed in our country? Competition..." is that if there was real competition in this country this kind of crap wouldn't be happening, rates would be lowered because there would be more companies willing to pay for content, and so the creators of content wouldn't be able to charge each company the same rates they are trying to charge current companies..."

So how many more MSOs, Sat TV providers, and legitimate online video distributors do we need to show those content owners that they can't just keep charging more and more for their content?

See 14 replies to this post
ITALIAN926

join:2003-08-16
kudos:1
Holy cow, I cant believe your perspective on this ! Warped !

skuv

@rr.com
How exactly is this like competition?

He used Comcast's service, over Comcast's cable lines, and probably with stolen Comcast equipment.

Basically no overhead. He didn't pay for the content.

That's not how competition works. Someone can't come in and use a competitor's hardware and headend and call it done.

I'm not sure what logic you are using to say this was "profitable."

mmay149q
Premium
join:2009-03-05
Dallas, TX
kudos:48

Re: Robin Hood?

said by skuv :

How exactly is this like competition?

He used Comcast's service, over Comcast's cable lines, and probably with stolen Comcast equipment.

Basically no overhead. He didn't pay for the content.

That's not how competition works. Someone can't come in and use a competitor's hardware and headend and call it done.

I'm not sure what logic you are using to say this was "profitable."

I'm not meaning it from the standpoint that stealing hardware and etc is competing, I'm meaning that a new startup company, that only charges this much, and would only charge this much with hundreds of thousands of customers could be a profitable adventure. What I was meaning when I said "But isn't that kind of the point of what's needed in our country? Competition..." is that if there was real competition in this country this kind of crap wouldn't be happening, rates would be lowered because there would be more companies willing to pay for content, and so the creators of content wouldn't be able to charge each company the same rates they are trying to charge current companies. I know, the way I stated the whole sentence above didn't make sense, my bad.

Matt
--
Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. -Albert Einstein

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:9
Reviews:
·SONIC.NET
·Pacific Bell - SBC

Re: Robin Hood?

said by mmay149q:

I'm not meaning it from the standpoint that stealing hardware and etc is competing, I'm meaning that a new startup company, that only charges this much, and would only charge this much with hundreds of thousands of customers could be a profitable adventure.

Only if the capital cost of building the new plant from the ground up could be amortized in a reasonable amount of time at that rate. Two years in the red and you will probably run out of money to cover your capital expenses.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Steve Mehs
Gun Control Is Using A Steady Hand
Premium
join:2005-07-16
You call it ‘Robin Hood’, I call it theft.

What else would you call it, when someone distributes something they have no right to and are not paying for it, at a cost to others. That is theft. And yes, that’s how real life is…if you want to end up behind bars!

How does this show that lowering the price on content can be profitable? This loser thief does not have a cable plant and headends to maintain, this loser thief does not have a fleet of vehicle to maintain, this loser thief doesn’t have employees to pay, this loser thief doesn’t have to pass the money on that he’s collected to Disney, CBS, News Corp, Viacom, Scripps and others. It’s pretty easy to thieve people out of hundreds of thousands of dollars and make a profit when you have virtually zero operating expenses.

This isn’t competition, this isn’t what this country needs, this is theft pure and simple, and it’s pretty sickening you don’t get that.
--
For the future of our nation, we must unite and vote out the terrorist known as Hussein Obama. Come November 6 2012 we must remove the socialist pig out of office and get our country back on the RIGHT track.

mmay149q
Premium
join:2009-03-05
Dallas, TX
kudos:48

Re: Robin Hood?

said by Steve Mehs:

It's pretty sickening you don't get that.

No, what's sickening is that you didn't read the rest of my comments.

Matt
--
Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. -Albert Einstein
Telco

join:2008-12-19
Reviews:
·Callcentric
said by Steve Mehs:

This isn’t competition, this isn’t what this country needs, this is theft pure and simple, and it’s pretty sickening you don’t get that.

Yet when ReThugliCons and their brainless minions steal from Americans, you cheer this on and call it "Capitalism". The very reason you hate Big Government so much is because it allows for We the People to call the shots.

Not to mention, theft comes in more ways that just the five finger discount. Running a company deliberately into the ground, while shoring up your own cash pile is indeed theft.

However, to this day, not a single RepubliCon is against this sort of theft or supports any legislation to prevent the likes of: MCI, ENRON, AIG, Credit default swaps, etc etc etc.

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:9

1 edit

Re: Robin Hood?

And the Dumbocrats are better? Or is this just a matter of, "My thieves are preferable to your thieves"?
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1
said by Steve Mehs:

You call it ‘Robin Hood’, I call it theft.

Robin Hood was a thief.
--
--Standard disclaimers apply.--
The preceding posting is null and void in Arizona and any other jurisdiction where prohibited by law.

BF69
Premium
join:2004-07-28
Camden, TN
said by mmay149q:

said by HeadSpinning:

This guy could hardly be compared to someone stealing from the rich to to give to the poor - he kept his ill gained profits for himself.

I don't know, I'd consider that a modern day Robin Hood, I mean sure, so he made $869,250 total for 1 year out of Comcast customers, but isn't that kind of the point of what's needed in our country? Competition, I know the way he did it was illegal, however, just under 6,000 customers and it shows that lowering prices on the content and such is actually profitable, plus he wasn't GIVING something to someone for nothing, however isn't that kind of how real life is?

Matt

What makes you think offering service for $150 a year would be profitable for Comcast? It was profitable for "Robin Hood" because he had virtually no expenses.
rahvin112

join:2002-05-24
Sandy, UT

Re: Robin Hood?

You can't even buy the movie channels for $150 a year even at whole sale pricing.

For some reason this idiot thinks the content is free and that offering $2.4 million dollars worth of service for $800K, at a loss of more than $1.5 million, is a good idea. Oh look, they they could make $800K and lose $1.5 Million in the process. What a business plan, I'm sure the VC would be lining up at the door to lose money like that.

mmay149q
Premium
join:2009-03-05
Dallas, TX
kudos:48
said by BF69:

said by mmay149q:

said by HeadSpinning:

This guy could hardly be compared to someone stealing from the rich to to give to the poor - he kept his ill gained profits for himself.

I don't know, I'd consider that a modern day Robin Hood, I mean sure, so he made $869,250 total for 1 year out of Comcast customers, but isn't that kind of the point of what's needed in our country? Competition, I know the way he did it was illegal, however, just under 6,000 customers and it shows that lowering prices on the content and such is actually profitable, plus he wasn't GIVING something to someone for nothing, however isn't that kind of how real life is?

Matt

What makes you think offering service for $150 a year would be profitable for Comcast? It was profitable for "Robin Hood" because he had virtually no expenses.

"What I was meaning when I said "But isn't that kind of the point of what's needed in our country? Competition..." is that if there was real competition in this country this kind of crap wouldn't be happening, rates would be lowered because there would be more companies willing to pay for content, and so the creators of content wouldn't be able to charge each company the same rates they are trying to charge current companies..."

Copied and pasted from something I've already typed...
--
Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. -Albert Einstein

inteller
Sociopaths always win.

join:2003-12-08
Tulsa, OK
wait, so you mean he was selling the service at its actual value? imagine that
--
"WHEN THE LAUGH TRACK STARTS THEN THE FUN STARTS!"

Dude111
An Awesome Dude
Premium
join:2003-08-04
USA
kudos:11
Indeed.......He should have given the profits TO COMCAST!! (That or NOT DONE IT AT ALL!!)
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

1 edit

WOW...

Giving this type of access to subcontractors? I know they give them fully turned-on boxes for diagnostics purposes, but most cable companies closely track where their equipment goes.. it was only a matter of time before this would blow up in the ring's face.. and the customers who bought the box too can now be facing misdemeanor or possibly felony charges all 5700+! (even thought they said they won't prosecute the buyers)

Wow...
25139889

join:2011-10-25
Toledo, OH

Re: WOW...

I'm sure ACI no longer has access and on top of that has or will lose some massive contracts over this- TWC, Comcast, Charter, Cablevision, and countless other companies they work for. Including some small local indie lecs higher them.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Robin Hood?

What a perverted definition of "poor" we have... to describe people who have cable TV as being such.
--
Romney 2012 - Put an adult in charge.

See 22 replies to this post

09129800

join:2012-06-27
New York, NY

Why can't I ever find these things?

Comcap's TV prices are highway robbery. I think it's only fitting that they got some of that money taken back from them.

I'd pay $150 annually for full cable TV. BECAUSE THAT'S WHAT IT SHOULD FUCKING COST IN THE FIRST PLACE. These thousand-dollar TV bills for ad-infested networks with giant bugs and spam all over the place are getting waaaayy too much money for what they're providing.

See 8 replies to this post
tpkatl

join:2009-11-16
Dacula, GA

Something doesn't add up with this news report

Supposedly all Comcast digital signal delivery is based on the device (set top box) registering the device ID with the upstream signal supplier. And before a premium channel can be turned on/used, the device ID is checked and verified.

And I thought that the premium channel management technical side is tightly integrated with the Billing department, for obvious reasons.

So how did the thieves do this? Faxing or masking Device IDs? That seems like crappy security (checks/balances) on Comcast's part.

Either that, or we aren't getting the whole story. As described, this seems suspiciously devoid of actual facts.

See 7 replies to this post
buzz_4_20

join:2003-09-20
Presque Isle, ME

That's a lot of assuming

I Like how it's automatically lost revenue.

How many of those 5,795 would have been customers in the first place?

See 7 replies to this post

saronian

join:1999-09-07
Oakland, CA

Drop In The Bucket

Might have to cut some of that $1 Billion annual marketing budget to survive the loss.
25139889

join:2011-10-25
Toledo, OH

Re: Drop In The Bucket

na. If they and the other companies deploy STBs to watch even the locals- they would just mail you the said equipment and just activate it remotely- keep all the taps on and active as they won't work with the signal scrambled in the first place. That would save them more than hiring companies like ACI

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:7

Greed

Greed, the usual downfall of your typical thief (aside from stupidity). You can only sign up so many people before eventually you're going to hit up a Comcast employee or friend/family member of one that knows better. It's kind of like Press Your Luck, eventually you're going to get the whammy (unless you're named Michael Larson).

milnoc

join:2001-03-05
H3B
kudos:1

Reminds me of...

Every time I hear of a cable/sat piracy scheme being shut down, it reminds me of this. (NSFW language)

»www.youtube.com/watch?v=3bHH_HVx3Lw

--
Watch my future television channel's public test broadcast!
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graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL

Re: Reminds me of...

said by milnoc:

Every time I hear of a cable/sat piracy scheme being shut down, it reminds me of this. (NSFW language)

(youtube clip)

ROFLMAO

cacroll
Eventually, Prozac becomes normal
Premium
join:2002-07-25
Martinez, CA
We're just patsys - we're just a couple of users - we never sold the stuff!

»www.youtube.com/watch?v=r76k8uB3p98

mix

join:2002-03-19
Utica, MI

Robbin' in da Hood

Does today's "impoverished customer" really need HBO and Cinemax?
meeeeeeeeee

join:2003-07-13
Newburgh, NY

Re: Robbin' in da Hood

Sadly, they "need" it ALL, and will sell the kid's foodstamps and sometimes even the KIDS to get it. TV has trained them well.
Chubbysumo

join:2009-12-01
Superior, WI
Reviews:
·Charter
said by mix:

Does today's "impoverished customer" really need HBO and Cinemax?

I think they dont, but who am I to say. Im cancelling all my services except internet, and going OTT only.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

If I was Comcast....

I'd go out and remove the cable connection to the pedestal/pole/terminal for every crook who signed on with these guys.

Then if they ever want service again, I'd charge them a massive re-connect fee+ large deposit.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini

michieru
Premium
join:2009-07-25
Miami, FL
Reviews:
·Comcast Business..
·AT&T U-Verse
·Clearwire Wireless
·AT&T Southeast

Hmm

When a employee goes against the company this means that there is more to the problem then just the employee committing a crime. Why did he commit the crime? If he did it for money then what was his wage? Was it really greed or need? Did the company wrongfully denied these employee raises when working in the company for years and saving the companies ass when it came to certain inspections that could of costed them thousands of dollars?

Was there any kind of advancement within his position or was he stuck being a installer and had no future?

In certain cases this can lead many good people into committing the same crime if they feel the company has wrongfully treated them in such a manner.

We cannot deny that stealing is wrong but now it's a matter of understanding why this happened in the first place.

jjoshua
Premium
join:2001-06-01
Scotch Plains, NJ
kudos:3

Lost revenue?

What lost revenue? Those people weren't going to pay for it to begin with.

You can't lose something that you never had.

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3

Re: Lost revenue?

Then why pay for ANYTHING?

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

Could you just put a $500 charge on each account

.... turn off any existing services to those addresses, and then if they don't pay you send it to collections and they can't restore service at that address?

Having your broadband turned off would motivate a lot of people to pay up.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini

skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2
Reviews:
·Cox HSI
·Clear Wireless

Couldn't Comcast sue those subscribers?

I would think Comcast would send collection letters for the back service and if ignored sue them. There is enough money there to be worth it to them.

I can't imagine going after cable thieves would generate bad PR for them, especially if they pull the "cable theft raises your rates" claim.

newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
kudos:1

If it walks like a duck ...

As far as I'm concerned ... these shenanigans are not much different than the bona fide Comcast Rep offers to lower prices for existing customers for services in areas where Comcast has significant competition.

If this was offered by someone in a Comcast uniform, driving a Comcast vehicle, and presented in a manner that was convincingly reminiscent of Comcast CSRs and Retention personnel, then many people would be hard-pressed to tell the difference between real & bogus.

Rob
In Deo speramus.
Premium
join:2001-08-25
Kendall, FL
kudos:3

Re: If it walks like a duck ...

said by newview:

As far as I'm concerned ... these shenanigans are not much different than the bona fide Comcast Rep offers to lower prices for existing customers for services in areas where Comcast has significant competition.

If this was offered by someone in a Comcast uniform, driving a Comcast vehicle, and presented in a manner that was convincingly reminiscent of Comcast CSRs and Retention personnel, then many people would be hard-pressed to tell the difference between real & bogus.

Uhh @ $150 A YEAR? Really?
--
CheckSite.us | YourIP.us | Reverseip.us

NickD
Premium
join:2000-11-17
Princeton Junction, NJ
Reviews:
·Comcast

Re: If it walks like a duck ...

Comcast does have a $10 a month Internet service.

You can never underestimate the stupidity of some people. There are people who don't know what a gigabyte is, and those are the same people that won't have any suspicions if a supposed Comcast door to door salesman sells you a $150 a year deal.

aaronwt
Premium
join:2004-11-07
Woodbridge, VA
Reviews:
·Verizon FiOS

Re: If it walks like a duck ...

said by NickD:

Comcast does have a $10 a month Internet service.

You can never underestimate the stupidity of some people. There are people who don't know what a gigabyte is, and those are the same people that won't have any suspicions if a supposed Comcast door to door salesman sells you a $150 a year deal.

Then that would apply to most people. I even run into people in the IT field that have no idea what a gigabyte is.
Emiya

join:2006-03-30
Southington, OH
said by newview:

As far as I'm concerned ... these shenanigans are not much different than the bona fide Comcast Rep offers to lower prices for existing customers for services in areas where Comcast has significant competition.

If this was offered by someone in a Comcast uniform, driving a Comcast vehicle, and presented in a manner that was convincingly reminiscent of Comcast CSRs and Retention personnel, then many people would be hard-pressed to tell the difference between real & bogus.

I think the big tip-off would have been the part where you deposite the money into someones bank account rather than pay the fee through Comcast.

dan zarins

@cavtel.net

Re: If it walks like a duck ...

What about all the mom-and-pop reseller operations that are legit?
cdbma

join:2003-01-19
Bolton, MA

only the paranoid survive

For the record, I don't condone this behavior. I also think that the "subscribers" are just as guilty (you need a seller AND a buyer). I say throw the book at all of them.

That said, this is a huge Comcast fail. They should assume that, every day, people are trying to rip them off. They need to set up the cable equivalent of an "anti-spam" group - looking for these ripoff artists. There are more out there. Every company needs to be a little paranoid (right Andy Grove?).
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

?

Here are some possible theories...
1. Cable companies have been strongarming subcontractors to lower their fees for low & high level work that very well paid techs used to do.. everything from installation work to construction and head-end builds & maintenance. This was bound to have more than a few disgruntled mid-to-high level employees pissed off about making "chicken feed" which is about 1/3 to 1/4 what the high-level techs get for the same work. By no means am I justifying it or condoning it.. but when employees *sub-contract or no* get treated unfairly.. they find ways to get "even" and sometimes and then some.

2. Comcast and Verizon's recent price hikes force many consumers to fight back by any means necessary.. well, guess what that means in the "ghetto" amongst poor disenfranchised communities? Yep.. stealing.

BTW, this is a small scam that got caught... what else might be happening with subcontractors? Not all subcontractors are bad people, many are just trying to make enough to survive. I doubt it was only happening at Comcast.

Imagine if oil companies screw wtih refinery & oil workers? We all pay the price... because there are limited alternatives!!!! Hold onto your wallets, here comes $5 and $6 gasoline..
tim85254

join:2010-07-15

Turn yourself in so we can understand the scope

Comcast's spokesperson says:
"If someone is out there, we would certainly appreciate it if they came forward. That would let us understand the scope" of the crime, Ferman said.


So would a SQL query.

fatness
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Rants, Raves, and ..

where was Comcast security?

Their system was breached repeatedly by these crooks.

quote:
The scamsters accessed the system by using the computer identification of a Comcast employee on disability, one who had been discharged, and others who were taking days off.
The people who were charged weren't discovered internally. They were discovered by an employee reporting a conversation in a beauty parlor. Pretty embarrassing.

quote:
The scam came to light after a woman who happened to be a Comcast employee was solicited as she sat in a local beautician's chair, Ferman said. "She was asked if she'd like to have a discount to her bill in exchange for a payment," Ferman said. "This was reported by the employee to Comcast security."

Comcast's Philadelphia-based public relations team confirmed the existence of the scam Tuesday, saying it had begun its own internal investigation.
»www.philly.com/philly/news/local···ast.html

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