In a keynote address at VoiceCon Spring 2007, Jeff Raikes, president of Microsoft Corp.'s Business Division, today predicted that in just three years, the average voice over Internet protocol (VoIP) solution for business will cost half what it does today, as VoIP systems move from hardware to software. Raikes also predicted that in the same time frame, 100 million people -- twice the number of current business VoIP users -- will have the ability to make phone calls from Microsoft Office applications.

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