New Study Identifies Psychological Profile and Communications Resources Required for a Successful Mobile Workforce

LONDON, UK, July 18, 2007 - According to a new study commissioned by Cisco, many businesses are in danger of missing out on the benefits offered by mobile workers through the recruitment of inappropriate personalities, poor management and failure to provide adequate communications resources. Mismanagement in particular can have serious implications on the success of a mobile worker - with under and over communication both having a negative impact. A lack of regular communication can lead to increased levels of stress and feelings of isolation, whereas micromanagement can undermine trust. This is important considering mobile workers will account for one quarter of the world's working population by 2009, according to IDC.

The Cisco study, "Understanding and Managing the Mobile Workforce", carried out by occupational psychology specialists at Pearn Kandola, examines the business and interpersonal challenges of mobile workers. The study reveals the dominant personality characteristics of effective mobile workers, examines cultural influences on mobile working and highlights management best practices, addressing the specific challenges that mobile workers face.

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