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Monday Morning Links
by Revcb 07:27AM Monday Dec 12 2011

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carpetshark3
Premium
join:2004-02-12
Idledale, CO

Carrier IQ

Who was the Yankee group surveying? Did they mask the question as something else?

What happens if Phorm gets into this? Will it become illegal or impossible to remove from the phone?
openbox9
Premium
join:2004-01-26
Germany
kudos:2

Re: Carrier IQ

This statement provides an idea as to the type of question that was asked and how the results were framed.
said by Yankee Group :

85 percent of mobile phone using respondents wanted their operators to have access to detailed information about their device’s performance when they contacted a call center with a problem.


n2jtx

join:2001-01-13
Glen Head, NY

Wireless Bill Shock

Of course you will NEVER see an option offered by the carriers to have your service automatically suspended once you hit your monthly limit on either voice or data. God forbid the carriers do anything that might prevent you from paying overages.
--
I support the right to keep and arm bears.

battleop

join:2005-09-28
00000

Re: Wireless Bill Shock

God forbid the consumer for taking any responsibilities for their usage.

ArrayList
netbus developer
Premium
join:2005-03-19
Evanston, IL

1 recommendation

Re: Wireless Bill Shock

god forbid the consumer says that they never want a bill higher than a set amount and agrees to be cut off when it hits that mark. There is nothing wrong with this.
openbox9
Premium
join:2004-01-26
Germany
kudos:2

Re: Wireless Bill Shock

There's absolutely nothing wrong with consumers being active and accountable for use. Having said that, consumers need an accurate and effective mechanism to measure their use.

n2jtx

join:2001-01-13
Glen Head, NY
said by ArrayList:

god forbid the consumer says that they never want a bill higher than a set amount and agrees to be cut off when it hits that mark. There is nothing wrong with this.

Exactly! I go to a gasoline station and put down $20 on the self-serve. It does not keep pumping after the cost hits $20. Why can't the wireless companies offer me the same level of service?
--
I support the right to keep and arm bears.
openbox9
Premium
join:2004-01-26
Germany
kudos:2

Re: Wireless Bill Shock

Conversely, I insert my credit card in the pump and it continues pumping until my tank is full. It's on me to stop pumping when I've reached a quantity that I'm satisfied with, and am able to afford.

n2jtx

join:2001-01-13
Glen Head, NY

1 recommendation

Re: Wireless Bill Shock

said by openbox9:

Conversely, I insert my credit card in the pump and it continues pumping until my tank is full. It's on me to stop pumping when I've reached a quantity that I'm satisfied with, and am able to afford.

Fine, we have two options on how to pump gas which is great. What is wrong with having the same two choices with wireless service? Either use as much as you want and pay whatever you are told OR request the service stop "pumping" when you reach your preset limit. I want the choice on how I am charged. Plus, with no competent authority such as a bureau of weights and measures verifying the wireless meters (unlike gasoline pumps which are inspected and verified) I am much more comfortable having a set hard limit in order to protect myself.
--
I support the right to keep and arm bears.
openbox9
Premium
join:2004-01-26
Germany
kudos:2

Re: Wireless Bill Shock

said by n2jtx:

Fine, we have two options on how to pump gas which is great. What is wrong with having the same two choices with wireless service?

Don't we with prepaid service options?

ArrayList
netbus developer
Premium
join:2005-03-19
Evanston, IL

Re: Wireless Bill Shock

you pay more for the services of prepay though.
openbox9
Premium
join:2004-01-26
Germany
kudos:2

Re: Wireless Bill Shock

So?

ArrayList
netbus developer
Premium
join:2005-03-19
Evanston, IL
Reviews:
·Comcast

Re: Wireless Bill Shock

was just stating a fact.

There should be nothing wrong with a maximum bill amount on a post paid account. I totally think people should be accountable and this would enable people to be accountable. Let them cut off their service at a threshold. The carrier will not be required to provide more service at that point. Why would this be a problem?

Bill shock only applies to post paid b/c carriers know they can hold customers hostage instead of giving the consumers some control over their bills.
openbox9
Premium
join:2004-01-26
Germany
kudos:2

Re: Wireless Bill Shock

said by ArrayList:

Bill shock only applies to post paid b/c carriers know they can hold customers hostage instead of giving the consumers some control over their bills.

Your argument was going well until you suggested that consumers don't have control over their bills.

ArrayList
netbus developer
Premium
join:2005-03-19
Evanston, IL

Re: Wireless Bill Shock

What control do you have over the bill?

Lets get on the same sheet-o-music here.
openbox9
Premium
join:2004-01-26
Germany
kudos:2

Re: Wireless Bill Shock

Seriously? Ok, I'll play along.

- I signed a contract clearly detailing my costs
- I receive monthly statements clearly detailing my usage
- I use less than my contracted monthly allotment of voice minutes (and fully understand the consequences if I exceed the contracted allotment)
- I block all SMS/MMS
- I don't roam internationally
- I can access my current usage info through the VZW website or using the VZW app on my device if I install it

ArrayList
netbus developer
Premium
join:2005-03-19
Evanston, IL

Re: Wireless Bill Shock

Okay. And how much say did you have in negotiating the contract? I just want the ability to negotiate for no overages. No overages means shut off my service(except for 911 obviously). Is this reasonable?
openbox9
Premium
join:2004-01-26
Germany
kudos:2

Re: Wireless Bill Shock

said by ArrayList:

Okay. And how much say did you have in negotiating the contract?

100%. I signed it

ArrayList
netbus developer
Premium
join:2005-03-19
Evanston, IL
my credit card lets me set max # of $'s to spend on gas in a single transaction. love this feature.
BiggA

join:2005-11-23
EARTH
It should already be capped. Back in the AOL days, if you were on unlimited, you paid $25/mo. If you weren't, then it capped out in the mid-$30 range. It should be the same way. Texting overages capped to $30/line, voice overages to the equivalent of 150% of the unlimited plan, data just throttled once you hit the limit with a text message asking if you want to buy another $10 block.

International is a whole different ball game. Someone is making an absolute killing off of international, and I think that government investigation of where the rip-off is occurring needs to happen. Data shouldn't cost like $10/MB in Canada, yet be included in my plan in Alaska that MAKES NO SENSE. That, and cruise ship roaming is a rip-off.

Tomek
Premium
join:2002-01-30
Valley Stream, NY

Spectrum Refund?

From what I heard, spectrum that LightSquared bought is getting used by GPS devices. So if they cannot use it, then they should get refund from FCC + operating costs and pass those costs to 75% of GPS devices makers
--
Semper Fi

ArrayList
netbus developer
Premium
join:2005-03-19
Evanston, IL

Re: Spectrum Refund?

GPS devices uses spectrum that they are not supposed to. they are being affected by neighboring frequencies.
openbox9
Premium
join:2004-01-26
Germany
kudos:2
No. The FCC foolishly granted a waiver to LightSquared to use it's existing spectrum for terrestrial application. No refund needed, however the FCC should fix the "promise" that was made and reallocate viable and equivalent spectrum to LightSquared. The FCC never should have granted the waiver in the first place.

hmmm

@comcast.net
The GPS devices dont use any frequencies, they receive them. They do not use LS spectrum, the problem is radio frequency physics and the fact that LS will be at such a higher power level than GPS satellite signal at ground level.