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story category NY AG Eyes FiOS Grounding Issue
Wonders if other states are impacted, or if anyone has been hurt
(old news - 08:40AM Friday Sep 05 2008)
tags: Fiber · business · install · Verizon FIOS
Because of potential grounding and bonding issues at FiOS installations, Verizon is revisiting all of their installations in New York State. Discovered during routine inspections, several regulators wanted the problems fixed before Verizon got their NYC franchise agreement -- but the deal was approved anyway, with Verizon promising to revisit and repair any flawed installations. Light Reading now reports that NY Attorney General Andrew Cuomo has taken an interest in the grounding issues, and has started asking Verizon pointed questions. Two of the questions being asked of the telco:
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Is Verizon Communications, Inc., or any of its business units, subsidiaries, or affiliates, aware of any alleged instances of improper FiOS grounding/bonding in any state other than New York? If so, identify said state(s), the number(s) of instances, and the specific circumstances of the instances, and describe in detail how these instances are being addressed by Verizon and/or state or municipal regulators in said state(s).

Identify any and all claims of personal injury and/or property damage made against Verizon in the United States relating to allegedly improper FiOS grounding/bonding.
So far there's no evidence of problems in additional states and according to Verizon, they know of "no incident where a person has been injured or property damaged by an improper ground associate with our FiOS equipment."

Related:
  1. Verizon Sets AP Reporter's House on Fire
  2. The $58,000 FiOS Fire
  3. When FiOS Attacks!
  4. Verizon Slowly Revisiting FiOS Installs For Grounding Issues
  5. Electrical Expert: FiOS Installations Safe
  6. Bright House Slams Verizon On FiOS Grounding
  7. Verizon Continues NYC FiOS Deployment
  8. Verizon's FioS Deployment Enters A New Chapter
Forums » NY AG Eyes FiOS Grounding Issue
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JSY
Premium
join:2000-04-05
Elmhurst, NY
clubs:

God forbid that people's usenet access gets hampered by...

...this grounding issue.

Oh, wait...

danclan

join:2005-11-01
Midlothian, VA

100% Fishing Expedition

By an AG who loves to fish in streams with no water and no fish...yet report catching giant whoppers....

Shamayim
I already have a Messiah.
Premium
join:2002-09-23

Re: 100% Fishing Expedition

Spitzer lite.
Austinloop

join:2001-08-19
Austin, TX

Re: 100% Fishing Expedition

Does he have the same taste as Spitzer in "friends"?

GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

said by danclan See Profile :

By an AG who loves to fish in streams with no water and no fish...yet report catching giant whoppers....
Why is the NY Attorney General getting involved in investigating what is happening in other states?? Is he planning on running for some national office some day?

This is just another media grab by a man with a huge ego who wants to be President some day.
--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast


1 edit

Re: 100% Fishing Expedition

said by GOLFnSUN See Profile :

Why is the NY Attorney General getting involved in investigating what is happening in other states?? Is he planning on running for some national office some day?
Yes!

But in all fairness, if Verizon believes that this is a legitimate safety issue and is revisiting all of its FIOS installations in NYS, then it only stands to reason that there could (and probably are) installation issues in other states that should be revisited.

Politics aside, I think Verizon is doing the right thing here. If the AG Cuomo's announcement prompts other states to investigate, find and correct legitimate safety installation issues then I think this is a good thing.
--
"At the moment of conception."

n2jtx

join:2001-01-13
Glen Head, NY
·Optimum Online

said by GOLFnSUN See Profile :

said by danclan See Profile :

By an AG who loves to fish in streams with no water and no fish...yet report catching giant whoppers....
Why is the NY Attorney General getting involved in investigating what is happening in other states?? Is he planning on running for some national office some day?

This is just another media grab by a man with a huge ego who wants to be President some day.
I have to wonder too. What the heck are the other states AG's doing? Wasting taxpayer money? It always seems to be the NYS AG, paid for by NYS taxpayers, is out trying to corral other states into doing things. Granted we are "The Empire State". But for crying out loud, take care of New York State and let the others fend for themselves or let the Federal Government (Hah!) deal with it.
--
I support the right to keep and arm bears.
Airwolf7
Premium
join:2004-12-12
Franklin, KY
It he not from one of those Democratic states that like to mind everyone else's business?
ip_power

join:2008-09-05
Washington, DC

AG Look at your dish and DirecTV FIRST

Come on, I understand Electric Codes, but first take a look at those SatDish installs, are they grounded (EXTERNAL TO THE HOME), has there been any lightening strike, personal property damage. Should fishy to me, bet the contractor wasnt union for FIOS. Thus dont watch the puppet behind the curtain.

jhboricua
ExMod 2000-01
join:2000-06-06
Minneapolis, MN
clubs:

Re: AG Look at your dish and DirecTV FIRST

said by ip_power See Profile :

Should fishy to me, bet the contractor wasnt union for FIOS.
Well of course, that explains everything.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

said by ip_power See Profile :

Come on, I understand Electric Codes, but first take a look at those SatDish installs, are they grounded (EXTERNAL TO THE HOME), has there been any lightening strike, personal property damage.
I was wondering about this myself.

I have an unused DirecTV dish outside of my house and the two coaxial cables come into the basement and just dangle in the air. I don't see any grounding blocks or any other means of grounding these wires. Are these supposed to be grounded?
--
"At the moment of conception."
Airwolf7
Premium
join:2004-12-12
Franklin, KY

Re: AG Look at your dish and DirecTV FIRST

If it's not connected to anything then I guess it doesn't really matter.

There should have been a grounding block.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

Re: AG Look at your dish and DirecTV FIRST

said by Airwolf7 See Profile :

If it's not connected to anything then I guess it doesn't really matter.
Why is it when I read that I get a "famous last words" feeling?
--
"At the moment of conception."
public

join:2002-01-19
Santa Clara, CA
·DSL EXTREME

Re: AG Look at your dish and DirecTV FIRST

said by pnh102 See Profile :

said by Airwolf7 See Profile :

If it's not connected to anything then I guess it doesn't really matter.
Why is it when I read that I get a "famous last words" feeling?
Now why would a wingnut need to have something properly installed?
The dangling cables from a dish mounted as a lightning air terminal provide a path for lightning to enter the house.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

Re: AG Look at your dish and DirecTV FIRST

said by public See Profile :

The dangling cables from a dish mounted as a lightning air terminal provide a path for lightning to enter the house.
I am wondering if the previous owner had grounded the wires when they had been last hooked up to something.
--
"At the moment of conception."
ITALIAN926

join:2003-08-16
Stratford, CT


1 edit

craaaap

This issue is STILL being blown out of proportion. There is no potential problem here with a non-metallic, fiber drop to someones house. Oh wait, we're all concerned about a bolt of lightening hitting the SIDE of someones house??? YEEEEEA RIIIIIIIIIIGHT. This is exactly the reason there have been NO DAMAGE or INJURIES reported to date and FiOS has been around for 3 + years.

Verizon is now being forced to run 6 gauge ground wire through customers APARTMENTS with NO EXTERIOR wiring. Now if a lightening bolt shot through someones window.. and hit their ONT, I dont think a properly grounded ONT is gonna help them very much.

Bottom line... the NY PSC is in the cable companies pocket.
ip_power

join:2008-09-05
Washington, DC

Re: craaaap

Are you saying that the feeder fiber to the home does not have a locator wire in it? So when you need to dig or do some landscaping and you call for diggers hotline to get the utilites marked, then how is the FIOS path going to be found? That bothers me, I know how long it takes for a service call now and if its my fault because I cut the fiber while digging... Most Fiber laterals I have seen even the premanufactured from ADC has a locator wire.
ITALIAN926

join:2003-08-16
Stratford, CT

Re: craaaap

I dont know about buried fiber.. Im talking about drop wires from the poles. But even so, if a bolt of lightening hits the ground, guess where it goes..

ip_power

join:2008-09-05
Washington, DC

Re: craaaap

Lateral drops, drops from the pole, airial, doesnt matter. earth ground isnt always the absolute ground, »en.wikipedia.org/wiki/Electrical_grounding.

The problem is - that any line tech will tell you, if lightening hits a tree, any wire within a good distance will become energized (statically or directly), especially the buried wires.

Dont get me wrong, if it isnt obvious I think this is a NY-PSC special interest thing, for other than the safety of residence reasoing.

My sole point when was the last audit on Cable or SatDishes done (if it quacks its probably a duck).

rit56

join:2000-12-01
New York, NY
and since the FCC is in Verizon/AT&T pocket in an odd way there is some sort of balance going on...

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN

Grounding of telephone, fiber, cable, satellite, etc is NOT for lightening protection. That ground wire will not do anything to protect the equipment or house if lightening decides to strike.

What it does serve is a SAFETY ground so that faulty equipment or wiring has a safe path directly to ground. It's much better for the current to go through the ground wire instead of you should you happen to touch a coax connector for instance. It also hopefully, if the current is high enough, allow for a breaker to trip should a short develop.
public

join:2002-01-19
Santa Clara, CA
·DSL EXTREME

Re: craaaap

said by cdru See Profile :

Grounding of telephone, fiber, cable, satellite, etc is NOT for lightening protection. That ground wire will not do anything to protect the equipment or house if lightening decides to strike.
Actually it IS one of the reasons. Properly grounded and surge protected installation WILL prevent damage due to a nearby lightning strike.
Phone line is surge protected not grounded.
Fiber cable messenger or locator wire needs to be grounded.
Dish needs to be grounded and tied to the building lightning protection system.

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN

Re: craaaap

said by public See Profile :

Actually it IS one of the reasons. Properly grounded and surge protected installation WILL prevent damage due to a nearby lightning strike.
No it won't. The grounding may help prevent the buildup of a charge that could help attract lightening, but it won't do much for lightening protection. Ask anyone that has had equipment damaged by a nearby strike. Some may not be properly grounded, but many times the equipment IS properly grounded yet it still suffers damage.

quote:
Dish needs to be grounded and tied to the building lightning protection system.Please point to one legitimate source that says that a dish needs to be tied to a building lightning system. I'll save you the trouble. You won't find it. Dishes need to be grounded for safety in case of equipment malfunction as well as to have a safe path to dissipate any buildup of charge.

That damaging lightening that has just jumped from cloud to cloud and several thousand feet through thin air down to near your house is not going to be limited by a piece of 12 gauge copper. If a dish were to be struck it would quickly vaporize what wire was attached to it, followed up by destroying any equipment that was attached to it as well as likely blowing a decent size hole in whatever the dish was mounted to.

NOCMan
Verizon Fios User
Premium
join:2004-09-30
Flower Mound, TX

YES

I checked my fios box, it's got a clip to attached to the case of the power meter.

I turned it all off and ran a new ground 3 more feet down to the grounding rod directly.

Seems comcast never grounded their service entrance box either, but Direct TV at one time figured out how to do it.

I would say that many companies who are installing equipment need basic electronics grounding training.
--
Mac Chatter
»www.macchatter.net
ip_power

join:2008-09-05
Washington, DC

Re: YES

Just becareful about adding a "NEW" ground rod. you can get into a situation where the ground you create is better than the powers and/or you have a difference of potential between the two of them. May cause a couple of things - power ground trying to use it as the reverse feed or you might even cause a hazard area if something was to interconnect the two of them. No professional advise other than I would contact the Power company and get them to check the ground they provide and then connect them all to it.

NYCFIOSTECHSINY

@myvzw.com
PLEASE tell me you installed a new ground clamp instead sharing an existing clamp with an existing wire, because if you didn't you caused a violation where previously there wasn't one.

fiber to the x

@mastec.com

Well....

1. The problem with these grounding issues is actually the house ground. Most of the homes were built long before there were electrical codes governing such things, so this is the major crux of the problem. I have seen homes that are still wired with tube and knob wiring...no ground here.

2. Grounding should be done no matter what, it is the only smart thing to do to protect the equipment and customer.

3. Driving a ground rod can cause a difference in potential, that is why the NEC requires that if you drive a separate ground rod from electric, they are to be bonded together to eliminate the possibility of difference in potential.

4. If the drops are buried there is probably a tracer wire placed in the trench with the fiber/conduit, not sure if they are using the fiber with tracer attached. Either way it should be bonded to ground as a minimum at the pole.
patcat88

join:2002-04-05
Jamaica, NY


1 edit

strippers

How about going after cable company grounding »www.kramerfirm.com/pictures/thum···?album=8 ?

Or then you wouldn't get the TW and Charter strippers in your office?
tmc8080

join:2004-04-24
Floral Park, NY

minor detail

I'm wondering why in a 4 hour install techs could possibly neglect properly grounding the equipment. Close to 1 hour was threading com wires within the ONT, which should have been pre-wired with ribbon cables. Though, while they're out there.. why not upgrade to GPONs? Verizon collects money for the federal government and State/local municipalities with whom their regulated by and you pay part of your usf/taxes and surcharges to be protected from the lightning bogeyman so be it...

Though, a supervisor was nice enough to stop by and verify that the FIOS install was grounded. I discontinued service, but confusingly indicated that they would have to redo the install should I want to resubscribe? weird. I think he meant that the ground wire was not a sufficient gauge...?
Should there be a difference between an active service vs a discontinued service?

Oh well, I'm not going to lose any sleep over it.

FiberTechV

join:2005-11-30
Elizabeth, PA
·Verizon Online DSL

What a shame....

This is so blown out of proportion.

Just like the DTV transition. So much misinformation.

Unbelievable.

There is a HUGE difference between grounding, and bonding to an existing ground.

Now Joe Homeowner is causing additional problems by adding their own grounding rods etc.

Did you bond the new grounding rod to the existing electrical ground with #6 Ground wire? Ummm.............probably not.

Here ya go AG: Your claim is bunk. Look what Joe Homeowner just admitted to! Better go after him too.

KAYAK1

@rr.com

fios grounding

My neighbor is a Verizon fios tech and he said that it was Time Warner cable who brought this to the psc's attention. He said that they(twc), will stop at nothing to solw down the spread of fios. He also said go check your own cable tv connections and see if it is even grounded!! Pobably not but TWC is'nt regulated so they can get away with it. Sounds like jealousy or maybe panic time.

just visitinig

@rr.com

I think I know why

Maybe if Verizon stopped gettting rid of experienced engineering & installation people (instead of hiring account managers to find out why FIOS customers leave) this problem would not be happening........
acrufox

join:2004-07-14
Canada

I'm sure other states are an issue...

Initially when signing up for FiOS in Fort Wayne,IN we had many crews over several weeks. During one of the final visits, one of the technicians noted that our FiOS wasn't grounded and actually made issue of it. This wouldn't surprise me either, most of the installers just seemed interested in getting in/out as quickly as possible.

Aside from the grounding issue, I remember when they first started using the Motorola ONT 1000's and you literally see the printed circuit board on the back. I brought up the issue that these ONT's weren't really designed to be weatherproof and one good thunderstorm could fry it. Verizon at the time told me that they were currently designing enclosures for the Motorolas after the fact

Of course there wouldn't be any additional states if it simply wasn't reported.
Greebe

join:2006-08-16

And other states are an issue

I have FiOS down here in the Lightning Capitol of the US. They borked the install. There was no Ground or Bonding period. Heck we've had and still have issue with their techs not even burring the drops completely (mine is run through a huge bush out of the earth, instead of going around it due to techs ignorance. They have♦ been requested repeatedly to fix this glaring issue to no avail. Since I was the first in the neighborhood have spoke to many techs during installs since and they admit this house and that one over here and that one over there yadda yadda yadda have been done incorrectly and yet nothing is done about these glaring issues when these problems are called in. To be honest, it's that same old same old... don't complain about the issue or you'll be replaced in short order. Don't rock the boat mentality.

Verizon and RWS Communication (a subcontractor) still to this day install improperly. 2 years after they've run drops through every part of the city and adjacent county property. No grounds anywhere to be found. Has there been damage? Oh yeah! Go ahead and PROVE it court Joe C.. You know we'll sic a team of attorneys up your arse if you do.

AG in NY will be getting some photos of property installs nearby showing the glaring lack of competence. Every shortcut to get the job done quick I've seen. It's pure greed and Joe Consumer's ignorance/unwillingness to take them on that breeds this sort of activity.
Forums » NY AG Eyes FiOS Grounding Issue


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