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story category NebuAD Tries To Defuse Public Relations Nightmare
Claims they're developing more privacy friendly opt-out system....
10:46AM Tuesday Jul 08 2008 by Karl Bode
tags: legal · business · privacy
Over the last few weeks, behavioral advertising firm NebuAD has seen their entire business model jeopardized. Charter, Embarq, CenturyTel and Wide Open West, all of whom were either testing or deploying behavioral advertising technology from NebuAD, have either suspended or terminated those plans. The decisions were prompted largely due to concerns that selling user browsing histories violates several Federal wiretap and privacy laws.

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One primary concern was that NebuAD's current cookie-based opt-out system only opts users out of custom ad delivery, not browsing tracking. ISP insiders had told me that NebuAD was working on a new opt-out system -- something that has been confirmed this morning by a NebuAD press release, which says they're developing a "network based-opt out mechanism" that doesn't rely on cookies.
In addition to its new direct online notification system, NebuAd is also developing a network-based opt-out mechanism that is not reliant on web browser cookies. Leveraging this advanced technology, ISP partners can offer this to their subscribers in order to honor their opt-out choices in a more persistent manner than current systems widely used today.
While NebuAD's press statement today pays lip service to privacy advocates across nearly a dozen paragraphs, it's fairly obvious their primary concern is pleasing lawmakers. Last month, the ranking members of the House Telecommunications Subcommittee, Edward Markey (D-MA) and Joe Barton (R-TX), sent a letter to Charter CEO Neil Smit asking him to suspend his company's NebuAD trials until the systems could be investigated.

At least three wiretapping-related federal laws limit what broadband providers can do with your data: the Electronic Communications Privacy Act of 1986 (ECPA); the Communications Act of 1934; and the Cable TV Privacy Act of 1984 all in one way or another limit an ISPs ability to collect and sell your online activity without your (fairly comprehensive) authorization. It's not yet clear whether simply having an opt-out system that actually works is going to be enough to save NebuAD's skin.

Related:
  1. Vote On Telecom Immunity Delayed
  2. YouTube Ordered To Reveal Viewer Habits
  3. Congress 'Grills' NebuAD CEO
  4. Congress May Require NebuAD Be Opt-In
  5. Congress Now Eyes Embarq's Use Of NebuAD
  6. Embarq: Selling User Browsing Data 'Empowers' Users
  7. Embarq Offers More Data On NebuAD Trial
  8. ISPs Used Mouseprint Alerts For NebuAD Trials
Forums » NebuAD Tries To Defuse Public Relations Nightmare
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Post a:

pv8man999

@wideopenwest.com

really?

It better be a COMPLETE opt out system.

I don't wanna have to keep annoying the crap out of WOW tech support and explain to them what Nebuad is, because none of them have a clue

BK3

join:2001-04-10
Geneva, IL
·AT&T Yahoo

Opt-In, not Opt-Out

I suppose the requiring users to Opt-IN would be unacceptable to the ISPs and NebuAd.

I would find this to be an acceptable option, but it would, no doubt, lessen the number of users impacted and therefore lessen the profits made by the ISP and NebuAd.

While I would find the Opt-IN to be OK, I'm sure that ISPs and NebuAd would not like this approach, and would do all in their power to fight this and keep it an Opt-OUT only system.
--
Atomic batteries to power - Turbines to speed - ready to move out.

knightmb

join:2003-12-01
Franklin, TN
·Comcast
·Vonage
·Speakeasy

Re: Opt-In, not Opt-Out

said by BK3 See Profile :

I suppose the requiring users to Opt-IN would be unacceptable to the ISPs and NebuAd.

I would find this to be an acceptable option, but it would, no doubt, lessen the number of users impacted and therefore lessen the profits made by the ISP and NebuAd.

While I would find the Opt-IN to be OK, I'm sure that ISPs and NebuAd would not like this approach, and would do all in their power to fight this and keep it an Opt-OUT only system.
I agree, an Opt-In would be like a van that drives through your neighborhood. You can go up to the guy in the van, sign a piece of paper, and they will start spying on your house afterward to see what eating and daily habits you have. Then sell this information to who ever will pay for it.

Yeah, how many people would sign up for that? That's about how I see NebuAD.

See my signature to start one way to neutralize this bad idea of a money making scheme.
--
Fight NebuAD and the like:
Click Here to pollute their data
Typhoon1k

join:2008-04-27
San Antonio, TX

Re: Opt-In, not Opt-Out

said by knightmb See Profile :

said by BK3 See Profile :

I agree, an Opt-In would be like a van that drives through your neighborhood. You can go up to the guy in the van, sign a piece of paper, and they will start spying on your house afterward to see what eating and daily habits you have. Then sell this information to who ever will pay for it.

Yeah, how many people would sign up for that? That's about how I see NebuAD.

See my signature to start one way to neutralize this bad idea of a money making scheme.
No one with a sane mind would sign up for the van example.
I have gotten similar mail, the company that sent the mail
wanted over 4 pages of personal info in exchange for some
saving program of unknown value. I guess they thought send enough mail out some sucker would respond with info the company wanted, but not me...

I have clicked that link, I hope they enjoyed the polluted data.

aefstoggaflm
Open Source Fan
Premium
join:2002-03-04
Bethlehem, PA
·Verizon Online DSL

They can do it online.

For example, read/listen to my source of info..

Security Now! with Steve Gibson, Episode 151 for July 3, 2008: Phracking Phorm
--
Please use the "yellow (IM) envelope" to contact me and please leave the URL intact. ISO 639-2 Code: ENG /ISO 639-1 Code: EN »tinyurl.com/ymoytj
jarthur31

join:2006-04-14
Carlsbad, NM
A better analogy would be to have these people follow you to the post office or supermarket. E-mail: to see what junk you discard so they can send you more; groceries: what you buy or even just browse for.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

said by BK3 See Profile :

I suppose the requiring users to Opt-IN would be unacceptable to the ISPs and NebuAd.
Theres no $ $ $ in opt-in!
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee
Shoreline
Your Freedom Fries Are Stale

join:2003-09-29
Santa Clara, CA


edit:
July 8th, @10:08AM

Congress doing it's job

quote:
Last month, the ranking members of the House Telecommunications Subcommittee, Edward Markey (D-MA) and Joe Barton (R-TX), sent a letter to Charter CEO Neil Smit asking him to suspend his company's NebuAD trials until the systems could be investigated.
You mean negotiating a price to buying a law in their (Charter et al + NebuAD's) favor.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Congress doing it's job

Something like that.
I wonder how much of a contribution their causes will receive.
--
Canada = Hollywood North

Mike
Premium,Mod
join:2000-09-17
Pittsburgh, PA
clubs:
Congress is doing the best it can to fix this situation.

...of course that method is to remove wiretap and privacy restrictions.

swhx7
Premium
join:2006-07-23
Elbonia
·RoadRunner Cable

Re: Congress doing it's job

said by Mike See Profile :

Congress is doing the best it can to fix this situation.

...of course that method is to remove wiretap and privacy restrictions.

Does it occur to anyone else that maybe these things are connected?

The philosophy of the right-wing party calls for privatizing whenever possible; and the executive branch now is pushing for comprehensive surveillance of citizens' communications. And about this time, private companies come along that propose to intercept and data-mine internet users' traffic. It would be easy enough for the companies to run filters for the feds as well as their own. Then they could make bigger profits and save the government some trouble.
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

Re: Congress doing it's job

said by swhx7 See Profile :

The philosophy of the right-wing party...
The the power of the Congress is currently held by the left-wing party.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Mike
Premium,Mod
join:2000-09-17
Pittsburgh, PA
clubs:

Re: Congress doing it's job

Calling the democrats left wing is like calling the San Jose Sharks cup contenders.
Anomaly95

join:2005-12-11
Phoenix, AZ

Re: Congress doing it's job

Does it matter? Both parties are crooked.
Shoreline
Your Freedom Fries Are Stale

join:2003-09-29
Santa Clara, CA


edit:
July 8th, @05:03PM

Being a Wings fan, I have to laugh. Not outside though, of course.

Edit: Ah crap, just noticed you're from Pittsburgh.

swhx7
Premium
join:2006-07-23
Elbonia
·RoadRunner Cable

said by NormanS See Profile :

The the power of the Congress is currently held by the left-wing party.

There is no left-wing party with any Congresspeople at all, or any significant number of elected officials anywhere in the USA. The Democrats are right-wing and the Republicans are fascist, by the standards of most of the rest of the developed countries.

I was referring to the philosophy of the Bushies, as they are behind the surveillance thing. Besides, the Dems are not exactly an opposing force, more like a compliant doormat.
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

Re: Congress doing it's job

said by swhx7 See Profile :

There is no left-wing party with any Congresspeople at all, or any significant number of elected officials anywhere in the USA.
I have no idea why you think that. The two Democratic Senators from California are so far left they make the typical Communist look like a right-winger.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
jarthur31

join:2006-04-14
Carlsbad, NM
·US Cable

It's funny but Congress is controlled by Demos so you gotta wonder why nothing has been done to stop the wiretapping and they are also whoring themselves out to the corporations. Nothing will change if Obama becomes Prez.

The only politician you can trust is a dead one.
Mr Matt

join:2008-01-29
Eustis, FL
·Comcast

What Privacy!

Anyone that thinks that there is any form of privacy on the Internet is misinformed. The Internet is the worlds largest party line. Ones activities on the Internet can be monitored at many levels. Unless one encrypts their E-Mails forget privacy. ISP's can record all of a subscribers activities on the Internet. Websites regularly track their viewers through cookies. NebuAD is just a more diabolical level of snooping on a subscribers activities. Until the our current corporatist government is replaced with one interested in it's citizens rights one would not expect to see our legislature pass laws protecting privacy on the Internet.

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
·Verizon FIOS

Re: What Privacy!

There is no difference in what the possible capabilities are. Any type of snooping/monitoring/etc are possible with POTS or internet traffic. And I don't think anyone is claiming that you do have absolute privacy anyways.

The point here is that an ISP would not only be snooping in things that they don't have a legitimate need to snoop on, and even more importantly, actively mining the snooped data traffic to profit from it.

GlobalMind
Domino Dude, POWER Systems Guy
Premium
join:2001-10-29
Hollywood, FL

Easy solution

if NebuAD wants to defuse the PR nightmare, then they should stop doing what they're doing.

Fat chance of that.

Up yours NebuAD, flame on!

swhx7
Premium
join:2006-07-23
Elbonia
·RoadRunner Cable

Re: Easy solution

Yes, Nebuad and similar spyware schemes deserve a "public relations nightmare" and much worse.

Unfortunately they still haven't got the message: The blurb from the press release still does not promise to let anyone opt out of the data-interception. The description is consistent with merely a non-cookie-based means of opting out of the ads, while one's data is still hijacked.

GlobalMind
Domino Dude, POWER Systems Guy
Premium
join:2001-10-29
Hollywood, FL

Re: Easy solution

Exactly, and I happen to believe that the click data is generated on my computer on my home network first and foremost and is therefore MY data. It does not belong to the ISP I am connected to.

Just like any company who is generating data on the web, the fact that it transverses common carrier networks does not mean those carriers have rights to view or use the data.

Of course the ISP folks will or have just put terms in the TOS which indicate you're screwed and that they can spy on you whenever. Isn't that how it usually works?
--
TheGlobalMind.com | Speed costs money. How fast do you want to go? | Trust the instinct to the end, though you can render no reason. Ralph Waldo Emerson

ph03n1x

join:2003-02-15
Sanford, FL

Does this spying still..

.. work off of the ISP's DNS numbers? If so, could always try and find the root DNS servers for a backbone/level 1 provider like Level3 Communications.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

Re: Does this spying still..

said by ph03n1x See Profile :

.. work off of the ISP's DNS numbers? If so, could always try and find the root DNS servers for a backbone/level 1 provider like Level3 Communications.
content has to go thru your providers routers and thats where the nebuad hardware sits. what dns you use is a moot point.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee
Anomaly95

join:2005-12-11
Phoenix, AZ

Re: Does this spying still..

If that's the case, VPN into a colocated machine somewhere else. Nebuad would get nothing.
Selenia

join:2006-09-22
Pittsfield, MA
·RoadRunner Cable

said by ph03n1x See Profile :

.. work off of the ISP's DNS numbers? If so, could always try and find the root DNS servers for a backbone/level 1 provider like Level3 Communications.
4.2.2.1
4.2.2.2

There you go.

PS-Which is more corrupt? Advertisers? The Government? ISPs?

I just don't know anymore.
jfmezei
Premium
join:2007-01-03
Beaconsfield, QC
·TekSavvy Solutions..

Investors in Nebuad are to blame.

Who are tne investors in NebuAd ? Did they *really* think that ISPs could slip this satanic device into their service without customers generating a HUGE backlash and having serious privacy law violations ?

No offense meant to the company or its employees, but this company MUST go belly up and go belly up fast and big. This should send a strong message to clueless venture capitalists that investing in DPI equipmenty comanies is a big no no and risks a huge backlash.
bgraham

join:2001-03-15
Smithtown, NY
·Verizon FIOS
·Verizon VoiceWing

Re: Investors in Nebuad are to blame.

The average person has no idea about Nebuad or what they are trying to do or what the possible dangers are to internet users. If I was to sit down and explain the technicalities to ten people in my family the question would be "so what is the problem"?

If Nebuad sent a guy to follow my mailman and look in my mailbox that would be illegal. If the Verizon sold Nebuad a list of the phone calls that I had made that would also be illegal. Unfortunately if Verizon sells a list of web sites that I visited last month that is OK????

HFB1217
The Wizard
Premium,ExMod 2000-01
join:2000-06-26
Camelot
clubs:

Opt in Opt out is BS!!

How about a federal/state do not track/sell listing just like the do not call listing.

But with some real teeth to bite the violators.
--
****aka The WIZARD **** A Founding member Seti BBR Team Starfire****
SilverSurfer

join:2007-08-19

Re: Opt in Opt out is BS!!

said by HFB1217 See Profile :

How about a federal/state do not track/sell listing just like the do not call listing.

But with some real teeth to bite the violators.
Keep dreaming. It'll never happen (1) Because the Congress is coin operated; (2) it's more profitable to buy/sell consumer data than it is to protect Americans from ID theft.

GlobalMind
Domino Dude, POWER Systems Guy
Premium
join:2001-10-29
Hollywood, FL

Re: Opt in Opt out is BS!!

and 3) They'd just ignore it anyway.
Forums » NebuAD Tries To Defuse Public Relations Nightmare


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