 ender7074
join:2006-11-21
Saint Louis, MO | Unasked for speed, Unasked for price hike. I'm in St. Louis and if the 5 meg service is going up to 60+ bucks, Im dumping them. I'm sick of Charter's price increases everytime the weather changes. | |
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 | BuzzDar
join:2006-01-28
West Frankfort, IL | Re: Unasked for speed, Unasked for price hike. here in southern illinois i was getting 10 mb from mediacom for 74.99 | |
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| | markopoleo
join:2003-04-02
Bonne Terre, MO
 ·Charter Pipeline
| Re: Unasked for speed, Unasked for price hike. said by BuzzDar  :here in southern illinois i was getting 10 mb from mediacom for 74.99 We get it in Missouri here for $72.99. | |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | one of the main reasons that I'm on DSL.
Prices haven't increased for me. The only pain is having to require POTS service.
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Canada = Hollywood North | |
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cork1958
Cork
join:2000-02-26
Fruitport, MI
 ·Verizon Online DSL
·Charter Pipeline
| $42.95 $42.95 here in MI. for me, for the already been upgraded to 5/512 on a free deal from the 3/256 quite some time ago. Forget when that is set to expire!
Just hanging out in the Charter forum to see what it finally settles at. Anything much over $40 a month for internet, is to much for me!!
May be switching to Verizon DSL, even though the last time I tried them, I could only get 1.5/384 from them.
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The Firefox alternative.
»www.mozilla.org/projects/seamonkey/ | |
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ghostpainter
I Write for the Apocalypse
Premium,MVM
join:2002-05-25
Rancho Cucamonga, CA
clubs:
| Re: $42.95 Here in southern California the upgrade date is February 1 st. with prices of $49.00 for the 5MB and $59.00 for the 10MB....Of course that is with the bundled service we have.
Verizon DSL is advertised at $29.99 for a year, but that is 1.5MB service...It goes up to $49.00 after the year is up. | |
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DHRacer
Fire Survivor
join:2000-10-10
Lake Arrowhead, CA
·Charter Pipeline
·Verizon west (ex G..
| Re: $42.95 I already pay $59 for the 10M service (bundled with TV/phone of course) where I am. So where's the upgrade in that?
If Charter thinks they can bump me to 16/2 and then put the price hike on the bill, I'll be going right back to the 10M (and the price I pay now, and what it will be then), in a new york minute.
Charter confuses me.
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"No one will believe you solved this problem in one day! We've been working on it for months. Now, go act busy for a few weeks and I'll let you know when it's time to tell them." (R&D Supervisor, Minnesota Mining & Manufacturing /3M Corp.) | |
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cork1958
Cork
join:2000-02-26
Fruitport, MI
·Verizon Online DSL
·Charter Pipeline
2 edits | said by ghostpainter :Here in southern California the upgrade date is February 1 st. with prices of $49.00 for the 5MB and $59.00 for the 10MB....Of course that is with the bundled service we have. Verizon DSL is advertised at $29.99 for a year, but that is 1.5MB service...It goes up to $49.00 after the year is up. I believe the regular price here is $34.95. Could be $39.95 too. Just did a quick search on my phone number. Here's the current deals. That gives me better upload than Charters current deal. "IF" I can actually get that, this time!! I would appreciate more upload over download anyway.
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The Firefox alternative.
»www.mozilla.org/projects/seamonkey/ | |
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bgetchel
join:2000-07-05
Waterbury, CT
·Charter Pipeline
| Charter and its cruel joke... The real irony is, I pay $80/mo for 10/1 service and only get greater than 1Mbps (yes, 1/10th of 10Mbps) on rare occasions. They might as well tell people that they're upgrading everyone to 1000 Mbps for free, because we'll still only get 1Mbps.
How they can make such bogus claims is beyond me. They can't even deliver the speeds they're currently advertising. How in the world are they going to deliver on these new speeds -- magically pull this bandwidth out of their posterior orifice?
Charter is ridiculous. They can't even deliver on their most basic service performance claims. If dialup weren't my only alternative I'd be gone. Unfortunately, I am beginning to think dialup actually may outperform Charter's highest "performance" "broadband" package.
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Da Biff | |
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DHRacer
Fire Survivor
join:2000-10-10
Lake Arrowhead, CA
·Charter Pipeline
·Verizon west (ex G..
| Re: Charter and its cruel joke... Not to be mean or anything, but if your service is that bad, why don't you just downgrade yourself to like the 3M package and then you'd be paying less for the actual 1M service you're getting now...?
Or is there some reason you're staying with the 10M package (like the upload?)?
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"No one will believe you solved this problem in one day! We've been working on it for months. Now, go act busy for a few weeks and I'll let you know when it's time to tell them." (R&D Supervisor, Minnesota Mining & Manufacturing /3M Corp.) | |
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| | bgetchel
join:2000-07-05
Waterbury, CT
·Charter Pipeline
| Re: Charter and its cruel joke... Hi DH,
That's a very reasonable question. The answer is two-fold.
First, I get the advertised speed about 20% of the time. It comes in handy when they are able to actually deliver, like on an 8GB download a couple of nights ago. Second, I'm really a closet optimist masquerading as a pessimist. I would LOVE to see Charter get their act together and deliver on their promise (and what I'm paying for).
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Da Biff | |
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| | | rradina
join:2000-08-08
Chesterfield, MO
·Charter Pipeline
| Re: Charter and its cruel joke... That plan didn't work out well for folks that still buy American cars. It's been 30 years and American car companies still lag imports. Recently, only GM actually experienced a sales increase. Meanwhile Toyota is set to overtake Ford as the #2 auto producer in America.
I also use Charter. I get good service even though I believe it's too expensive due to lack of competition. SBC (now AT&T) put DSL in area COs back in 1998 but since then they have done nothing to increase coverage. If you don't qualify for DSL, Charter is the only choice. I believe Charter's prices reflect a lack of competition.
I would jump on 768/128 for $14.99/month or 1.5/256 for $25/month. I'd also go back to satellite in a heartbeat and save a ton of money.
Maybe someday the free-market will grant me a choice. I'm really hoping WiMax becomes all that is promised. From what I've seen, however, the prices are rather expensive considering there is no plant to maintain. Shouldn't it be cheaper to erect a few dozen towers and not have to maintain a fiber/coax/copper plant? For that matter, why can't WiMax use existing cell towers and the existing backhaul? If WiMax works, it seems like it could be implemented quickly, cheaply and provide a real choice to those with no HSI or those with only one choice. | |
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| | Big Dawg 23
join:2002-03-27
Northfield, MN | Not everyone has issues. I have the 10MB and test at 9.84MB down and 982K up. When I download large files like a new software it comes down at a 1.1mb/s. I love Charter. I expect to get good speeds if I go to 16/2 at no cost. | |
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hottboiinnc
ME
join:2003-10-15
Toledo, OH | Thankful for TWC I'm getting 15MBps by 768Kbps for $35 with Time Warner Cable Mid Ohio. Price is for a year. | |
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jarablue
Always be true to yourself
join:2001-06-11
Worcester, MA
| Charter everyone knows? I think it's well known with customers, espicially users on this forum that Charter is the bottom of the bin. Worcester, MA would love to boot them out. But we can't. 16meg will get here. In about 2 years. All this huff and puff is good for areas that NOW have FIOS competition. Oh and they are deploying this West Coast first than making it's way to East. New speeds from Charter? Same old crap, "uhh sorry sir you town can't handle that speed now. Please check back in 2 years or wait for your bill to introduce it." Hey guess what we have 10meg here and my bill is advertising 5 meg. so no thanks. | |
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| SyNiSt3r
join:2007-04-26
Morristown, TN
| Let me see if i understand this So, Per the topic it states that 5 meg users will be upgraded to 10 meg and there will be a 16 meg service added.
When i spoke to charter they didnt seem very interested in upgrading me from 5 to 10 without costing alot more money.
20 dollars a month more.
When exactly is charter supposed to upgrade 5 meg users to 10 and 3 to 5? Have they done this already?
Just dont know that they plan on upgrading anyones service without charging them alot more than they should. | |
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| | markopoleo
join:2003-04-02
Bonne Terre, MO
·Charter Pipeline
| Re: Let me see if i understand this What Karl fails to mention like always is prices are involved. 3-5meg free. 5-10meg cost more. 10-16 cost more.
BUT the good thing with all of the tiers is now bundles are cheaper than standalone items, its "suppose" to be cheaper to bundle now all the time than just getting one item out right. I'm sure its going to depend on area though.
I love my 10meg service now, as anyone who has seen my screenshots of pulling 16meg downloads off newsgroups can attest to. :P | |
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| | | bgetchel
join:2000-07-05
Waterbury, CT
·Charter Pipeline
| Re: Let me see if i understand this Why is my service so abysmal?! I'd love to rave about Charter, but their pathetic performance and frequent outages are really getting on my nerves. Six months of absolutely horrendous service, complaints, etc. Sure, there are times (like an hour ago) when I'll get the full 10Mbps speed for 30 minutes, but the it'll drop to either nothing (my first attempt to reply bombed out and I lost all connectivity) or down to a consistent 512Kbps - 1Mbps.
I'm sure you would agree that you would likewise be as aggravated if you paid $80/mo for something worth $10.
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Da Biff | |
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jarablue
Always be true to yourself
join:2001-06-11
Worcester, MA
| Re: Charter everyone knows? I have to use 2 cable modems to get 20meg. Retarted Charter just can't put one 20 meg conifg on my modem. Guess what??? I have been running 2 cable modems for over 5months. Please don't tell me the line won't handle it or that I am disrupting neighbors bandwidth. It works and it works fine. I had to buy a dual wan router because Charter doesn't understand that some of thier users actually want good speed and guess what??? they will pay for it happily. But no Charter does meatball upgrades they will upgrade their systems to just be able to give the 16meg. Instead of upgrading for the future and actually doing a speed increase worth a crap. But unfortunately this is how Charter operates. From the very high right to the bottom contractors. They are lackeys. | |
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| | jjeffeory
join:2002-12-04
USA | Re: Charter everyone knows? You're not getting 20Mbps bonded. You're getting two 10meg connections. I have the Linksys RV082 and it provides for two WAN connections, but they're not bonded. The fastest you're going to ever get is 10Mbps. | |
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jarablue
Always be true to yourself
join:2001-06-11
Worcester, MA
| jjeofry I have multiple screenshots of me getting 20+ meg off of usenet and regular downloads. Torrents even saturate my 2 meg upload. I am not a newbie at this. I have been doing this since 1.5 was the top tier. It is easy and it works fine. Thanks though for letting me know what you think about how it works. | |
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Matt987654
@charter.com
| 3MB to 5MB without asking Have been bumped from 3MB plan to 5MB plan by a automated computer that called my house three months ago.
#1 Don't want or need anything above 3MB have called and told them that in the past.
#2 Ordered 3MB and speed test most time says not getting 5MB now.
#3 If the price next year goes up even $1 they are going to have 1 less customer next year.
Matt | |
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| markopoleo
join:2003-04-02
Bonne Terre, MO
·Charter Pipeline
| Re: 3MB to 5MB without asking said by Matt987654 :
Have been bumped from 3MB plan to 5MB plan by a automated computer that called my house three months ago.
#1 Don't want or need anything above 3MB have called and told them that in the past.
#2 Ordered 3MB and speed test most time says not getting 5MB now.
#3 If the price next year goes up even $1 they are going to have 1 less customer next year.
Matt
#1 its a free upgrade...so why would you not want it.
#2 speeds tests are wildly inaccurate tests. Never rely on them.
#3 If you complain about a $1 increase in a year you got other issues to deal with than cable bill. :P | |
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| | SyNiSt3r
join:2007-04-26
Morristown, TN
| Re: 3MB to 5MB without asking I find it hard to believe it would be a free upgrade but what do i know.
You know, I do speedtest all the time and I do get the full 5 megs i pay for. I also get the full 512k upload. This hasnt always been the case as earlier in the summer i couldnt get a meg of the 5 meg.
The problem i have is that even if you do get the full 5 meg pings and latency still suck. When i say suck i mean they suck bad. I do online gaming with xbox live and i cant host games, Way to much lag for others. I connect decent to some games then alot of em its lag city. I just wish that charter would take into consideration they need to be focused on making product better. They are the only service in my area for now and thats the way it is with alot of people so they arent concerned about fixing the issues. | |
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| | | jjeffeory
join:2002-12-04
USA
| Re: 3MB to 5MB without asking It's against your TOS to be a server and host games. LOL...
And Bittorent is evil too...
Sorry, I just wanted to get a jump in on some people around here... I think you should be able to do whatever you want with YOUR connection that you pay for! | |
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| | jjeffeory
join:2002-12-04
USA | Why should we always pay more each year. The prices for the producer get cheaper, yet they want us to pay more. Is it to pay more to ESPN? | |
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bremsster
@airstreamcomm.net
| Charter Rules!!! I just received a letter Charter today, informing me of the speed increase and a $5 decrease in the monthly bill (we have a bundled service) for our vacation home. I think this is one of the best deals going only costs us 125.00 per month for Unlimited Phone/Tv and internet. The service is great and never goes out. Our main residence is served by a local "family owned" phone company which costs $240.00 (all three) a month and that internet is only 768/125 | |
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stridr69
join:2003-05-19
San Luis Obispo, CA
2 edits | Dear Charter, Thanks for the offering of faster HSI speeds(although I've yet to receive a letter/E-Mail/Snail Mail) here in the Federation Outpost of San Luis Obispo, CA.
However I must decline your offering due to the following:
1) Pricing: I currently get ATT DSL service(6/768) @ $35.00 a month. Looks like your competing price for 5/512 would amount to $54.00 a month. I have your digital TV service(which includes DVR) so I'm quoting your "bundled" pricing. Once again, this is why I left Charter's HSI service on 10/2006.
2)Relialibility: As in what happened in San Luis Obispo County(entire area of Charter's service) last May 2007. Had NO service for 3 days-as in NO TV/Internet(I mention the internet as numerous folks I know were mighty pissed off at this situation, whereas I suffered no down time)and I had to call customer service to get a rebate even though Charter apologized through our local newspaper for the problem. Charter SHOULD have offered EVERY customer in San Luis Obispo County an automatic rebate. Period.
Sorry, Charter-but until you get more realistic pricing on your HSI, I'll stick with DSL.
Regards,
P.S. Like the On-Demand service... | |
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| stavman
join:2007-11-02
Louisville, KY | Re: Dear Charter, Base price for the 5M with 1 other service is going to be 44.99.
+ $5 for 10/1
+ $25 for 16/2
Your bill will show the base price + the what ever upgrade if one.
This is only effective in the Western market as of right now. | |
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whatwouldittake
@verizon.net | for for competitiont to happen.... Verizon:
20megabit up / 20 megabit down
$65
5-16mbit is just putzing around while not reflecting reality that competition from telcos will come sooner or later.. | |
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New Charter Speeds, Prices
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