 | | Shake ups... always mean layoffs. Worrying about the stock price is only good for very short term solutions...whats their long term plan?
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Where have the adults gone? | |
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 | | | Re: Shake ups... My guess is AOL will finally go up for sale. | |
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| | Just got my Time Warner letter ...and the rates have climbed like never before....good bye Time Warner and hello....don't know yet | |
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|  swhx7Premium
join:2006-07-23
Elbonia | Re: Just got my Time Warner letter I've been very pleased with TW cable service in Austin , TX. I hope they don't make it worse somehow in a misguided drive to cut costs. | |
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| | | | Re: Just got my Time Warner letter they will | |
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| | Screwing Customers .....Always drives up stock prices! Look at what Roberts and burke did for Comcast! Looks like an abysmal future for Roadrunner users  | |
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|  Romney2012Defeat Obama 2012-Chg we can believe inPremium
join:2002-03-03
USA
kudos:4 | Re: Screwing Customers said by BuchWheat :.....Always drives up stock prices! Look at what Roberts and burke did for Comcast! Looks like an abysmal future for Roadrunner users The stock price jumped briefly on the news, but has settled back down to pre-news level as the day wore on.
I doubt the stockholders think the change of CEO will mean some big turnaround.
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Internet News
My BLOG
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 MattAll noise, no signal.Premium
join:2003-07-20
Jamestown, NC
kudos:12 |  Ironic
I'm taking my TW HD box back tomorrow. Perhaps they should work on increasing their incentives or lowering their pricing.
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Pretty Fly for a White Guy™ | |
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|  Anonymous_AnonymousPremium
join:2004-06-21
127.0.0.1
kudos:2
 ·RoadRunner Cable
·Comcast
 ·Time Warner VOIP
1 edit | Re: Ironic said by Matt:I had DirecTV installed today, received ~80 more channels, some in HD Lite I can't even get on Time Warner, for $40 a month LESS than Time Warner. I'm taking my TW HD box back tomorrow. Perhaps they should work on increasing their incentives or lowering their pricing. i had to fix it for you | |
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| | | | Re: Ironic said by Anonymous_:said by Matt:I had DirecTV installed today, received ~80 more channels, some in HD Lite I can't even get on Time Warner, for $40 a month LESS than Time Warner. I'm taking my TW HD box back tomorrow. Perhaps they should work on increasing their incentives or lowering their pricing. i had to fix it for you And what does Time Warner offer? So what if there are a few channels in HD Lite .. they still offer more than time warner could ever dream of at a price point they would NEVER dream of.
Shaft the customer, thats their motto. | |
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| | | | | Re: Ironic What exactly is HD Lite? I can't get any HD from TW right now and have been considering both DirecTV and a new HD flat screen.
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I thought I made a mistake once but I was wrong | |
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| | | | MattAll noise, no signal.Premium
join:2003-07-20
Jamestown, NC
kudos:12 | Re: Ironic said by Derspankster:What exactly is HD Lite? I can't get any HD from TW right now and have been considering both DirecTV and a new HD flat screen. I'm not sure what he is referring to. The HD channels I have look exactly the same (if not slightly better) than the Time Warner HD channels I watched just yesterday. Of course, I can only really compare TBS and TNT HD because that's about all the HD channels Time Warner carries. 
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Pretty Fly for a White Guy™ | |
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| | | | | | | Re: Ironic HD Lite is basically the 1080i source downgraded to a lower resolution to save on bandwidth. | |
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| | | |  tiger72SexaT duorPPremium
join:2001-03-28
Saint Louis, MO
kudos:1
 ·T-Mobile US
| said by Derspankster:What exactly is HD Lite? I can't get any HD from TW right now and have been considering both DirecTV and a new HD flat screen. HD Lite is basically HD but with a cable/satellite operator lowering the resolution from the original feed to save bandwidth.
In DirecTV's case, they're known for downsampling 1920x1080i to 1440x1080i
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|- The LP »www.lp.org/issues/issues.shtml -|
|- Cato @ Liberty »www.cato-at-liberty.org -| | |
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| | | | | Reviews:
·Insight Communic..
| Re: Ironic And there hasn't yet been any proof at all that they are down sampling anything on the new MPEG 4 setup. In watching on my brothers Sony HDTV (I have yet to go HD) His OTA locals looked only very slightly better than the DTV HD channels.
I haven't seen cable HD to compare them to, but compared to the SD version of the same channel the difference is night and day.
Would I rather have 100+ HD channels from DTV even if they are HD Lite or 12 or 15 from Insight in full 1080i? Well, if what I saw at my brothers house was HD Lite I'll happily take the quantity. | |
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| Reviews:
·WOW Internet and..
| You can always get better deals with TWC if you ask for them. Tell them you want a package deal. I have 77 channels, digital phone- the unlimited phone, plus RoadRunner Turbo for $98 per month with taxes for 12 months.
You just have to call in and have them repackage everything after the package runs out. Its not hard. 15 minutes and the bill is less. | |
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| | Reviews:
·RoadRunner Cable
| Re: Ironic Yeah, TW wanted to sell me phone but offers NO HD content in my area. I told them to kiss my ass and call back when they start providing what I'm already paying for. They've been running new fiber (supposedly) for a couple of years now.
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I thought I made a mistake once but I was wrong | |
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| | | Reviews:
·WOW Internet and..
| Re: Ironic The fiber is only prolly to rebuild Nodes or just to have it there. That or they're replacing the fiber Adelphia put in which would make no sense in doing that. the Fiber could be used for something else though for them.
But with HD did Adelphia offer it at any time? Because i know when they offered things here they slowly bring all their areas up to meet all the services they have. HD will probably be the last service they have.
Especially since Adelphia is considered the step-child. | |
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| | | | Reviews:
·RoadRunner Cable
| Re: Ironic I don't think Adelphia ever offered HD. My guess is that they stand to make a lot less money selling HD right now than they can selling VOIP.
But, my local office is kind of a joke. They didn't even have digital boxes for rent. I wanted one for my bedroom TV. I have met a couple of decent techs though.
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I thought I made a mistake once but I was wrong | |
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| | | | | | | Re: Ironic Yah used to live in Marion i didnt care for the office when it was Adelphia.
You know you can go to another TWC Mid OH office and get one. | |
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| | MattAll noise, no signal.Premium
join:2003-07-20
Jamestown, NC
kudos:12 | said by hottboiinnc:You can always get better deals with TWC if you ask for them. Tell them you want a package deal. I have 77 channels, digital phone- the unlimited phone, plus RoadRunner Turbo for $98 per month with taxes for 12 months. You just have to call in and have them repackage everything after the package runs out. Its not hard. 15 minutes and the bill is less. I have a fiber optic connection through my local ILEC, so I don't need/want Road Runner. I use a cell phone only and have a Nuvio IP phone provided by my employer that I can use if I want to so I don't need digital phone.
My 77 TW channels with HD DVR was $83/month. I get the same thing from DirecTV, but 140 channels with tons of HD channels TW doesn't even offer, for $49.99/month.
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Pretty Fly for a White Guy™ | |
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| | | | | Re: Ironic Is your FTTH provided by North State? because if it is its not true Fiber Internet; just like AT&T its just DSL according to their site. | |
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| | | | MattAll noise, no signal.Premium
join:2003-07-20
Jamestown, NC
kudos:12
2 edits | Re: Ironic said by hottboiinnc:Is your FTTH provided by North State? because if it is its not true Fiber Internet; just like AT&T its just DSL according to their site. Yes and my Tellabs ONT611 and the orange fiber optic cable sticking out of my backyard say otherwise. It's not DSL, it's NorthState Lightstar.
»www.northstate.net/lightstar/
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Pretty Fly for a White Guy™ | |
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| | | | | | | Re: Ironic Compared to the prices of RoadRunner Turbo the price is a little high. Especially when you can get 15Mbps down for $35 a month! | |
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| | | | | | MattAll noise, no signal.Premium
join:2003-07-20
Jamestown, NC
kudos:12
1 edit | Re: Ironic said by hottboiinnc:Compared to the prices of RoadRunner Turbo the price is a little high. Especially when you can get 15Mbps down for $35 a month! Not here. The package here is still 5Mbps/384Kbps for $46.95/month or RR Turbo which is 8Mbps/512Kbps for $56.90/month.
»www.timewarnercable.com/piedmont···ing.html
I get 6Mbps/1Mbps for less than the price of Standard Road Runner with no bundling.
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Pretty Fly for a White Guy™ | |
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 RombusPremium
join:2007-04-11
Columbus, OH | TWC is publicly traded A quick point here:
Time Warner Cable is now a publicly traded company. I highly doubt there will be many changes in store for TWC Because of a CEO change in Time Warner. | |
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 Cool DudeDon't Sweat The Small Stuff
join:2000-08-11
Erie, PA | Maybe chang e is good.... Good! Maybe we can start getting what were paying for!!
Yea right...  | |
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 jgkoltPremium
join:2004-02-21
Lakewood, OH | horrible In the Ohio markets at least Time Warner is KNOWN to have HORRIBLE cusotmer service and major quality issues with their internet and service repair jobs.
In this area the cable goes out WAY more than people with satellite connections. Where I used to live with cox cable I never worried about the connection going out except when the major blackout many years ago and when a squirrel bit into the line, but cox fixed that right away.
I do not know ONE person that is happy with time Warner out here. EVERY Single person I have talked to since I moved here has a horror story or someone close that had a horror story but we are stuck with them in this area.
I am no fan boy of the new AT&T or so they say but it was the only competitor. They have quality issues around here also but my biggest gripe is I have to buy a phone line which i will NEVER use just so they can pad their number if I want internet through them (or pay $20 more a month). They have you cornered. Earthlink was even competitive in price and speed nor with an accurate measure of what I can get around here since I don’t have a phone line (nor will I due to my cell phone).
Sadly I ended up with Time Warner since they had the fastest speeds per price. But I understand now the hour long endless support calls to customer service, tech, etc. They have no clue what their other units are doing. My 15 mbps down internet fluxuates to maybe 1 or 2 mbps on the busy nights. My girlfriend in the area had a 256 mbps connection through Adelphia and TW never told her she should be receiving the 1.5 mbps speed for what she was paying.
She uses a voip phone and has been getting horrible latency but they would not come out to fix anything since they said" you are on the internet right" then there is no problem CLICK. They hung up on her! I cannot believe the business like this can be ran so horrible treating their customers as they do.
The install guys who came out couldn’t even figure out why they couldn’t get internet on my pc. They HAD to install it and make me pay for it when ALL they HAD to do was plug modem in to router then my pc. Well my pc has a static IP from my old house and they were clueless how to change it. I told them just to go and let me work on it AND I PAY OFR THIS? Bull. Well after many calls and instructions to go to offices NO LONGER THERE they finally credit my account (I had a referral slip for free install).
When I asked about how much installation was they kept quoting me diff numbers. No one knew how much the upload speed was. They asked if I wanted internet and I said yes so they expected I would get the internet at whatever speed they thought I needed. Bull. I don't want phone service through them so I need to pay more for my internet. Their TV service is horrible in service uptime and quality (or lack there of) components. I wish I could go somewhere else but I don’t have many choices. Bad duopoly bad.
They actually cancelled my install for internet (which took a while just to get them to come out) since I didn’t pick up the phone. They said they stopped out and no one was here. Bull I was waiting at my place. I don’t want to complain to them about how their business image is since everyone seems to know this so they must know and not care. Plus I don’t know if they have the clause like att and Verizon did where if I talk bad about them I get my account canned.
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3 free for you/3 free for me: Free Stock Trades : PM Me | |
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| Reviews:
·WOW Internet and..
| Re: horrible Horrible CS depends what happened, where you live and who you talk to-mainly who you talk to. Many reps just won't help and tell you that you need a Tech to come out. Thats the horrible part. They refuse to fix what they can. That's their solution is a truck roll to make $50 off you if its not their problem rather than paying the money on the 800 numbers.
I've only had horrible experience a few times; mainly with techs that refuse to do what they're suppose to as well. Gotta love the ones that blame everything on your computer/s especially if its brand new; like it happened to me.
If you or your GF is having that bad of service with TWC why don't you call up their actual Corp. office for your market or send them a letter. Hell the Presidents contact information is published online; you just have to look for it. TWC does not like their customers hung up and they will tell you that. It sounds like NEO is the problem and not all of the Ohio Markets but every company has issues; especially after taking over a company that is totally different in equipment and services than what they already have. I had the same problem when going from a locally owned cable company to TWC lots of problems but they're worked out you just have to give them time to get all the nodes up to where TWC's goal is and keep on the Corp office about getting things done. And an FYI- never call or email the BBB TWC doesnt care. | |
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| | | | Re: horrible In January 2006, Bewkes and CBS Corporation head Les Moonves were instrumental in making the deal that brought together CBS-owned UPN with The WB to form the CW Network. Bewkes and Moonves have been friends since their heyday at Warner Bros. Entertainment with made the transaction very easy to go forward with.
This is GREAT NEWS ALL AROUND for broadband in this nation. 
Those who don't remember, Larry Page with Les Moonves at the CES. Go Bewkes go. | |
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| | | I know in my area the service is horrible. The cable tv is terrible. They don't even have hd. Their internet isn't very good either. Most of the time when i had their internet i got less than 1mb download speed. I have a feeling my area will be one of the first markets to go if they do sell some markets off. | |
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| | Heres an IDEA!! Remember that company that everyone hated until it was slowing going, going, gone and realized how CUTTING EDGE and yes i said CUTTING EDGE ADELPHIA WAS. Hey NEW TWC CEO you want to be BOLD, You want happy customers try this on for size. Go for the old ADELPHIA model, And no i don't mean the reasons that the Rigas got in trouble. I'm talking bout using the company to actually make people happy instead of just greed and temporary fixes. Imagine everyone gets the same amount of space in email, Same amount of page for webpage, Same amount of news groups, let everyone get the same speeds except in FIOS areas but, we all understand that one. In other words STANDARDIZE Everything. And take tech risks. Adelphia was testing VOIP and Docis 2 in homes before Time Warner would even conceive of testing in there own labs. Same way with DVR's and Programs. So MR New CEO you want to help the company? My advise is grow a set of balls and get Bold by using the model that Worked better than yours and your other cable counterparts. And also. GET RID OF Canada Tier 2 tech support and SUPPORT the Country that is making you Rich!!! Made sense for Adelphia and Comcast. Why not you? I mean lets really think about this. The Time Warner Corporation owns more than enough studios, record labels, businesses, companies i mean honestly even if it did cost a little bit more wouldn't it be worth it to know that your supporting the communities and states that make you rich by having local tech support around the US. Am i the only one that believes that we should support local business more to make our economy do something positive?
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I am the Coyote | |
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| | | Re: Heres an IDEA!! said by Realtech23:I'm talking bout using the company to actually make people happy instead of just greed and temporary fixes. Imagine everyone gets the same amount of space in email, Same amount of page for webpage, Same amount of news groups, let everyone get the same speeds except in FIOS areas but, we all understand that one. In other words STANDARDIZE Everything. How do you know they're not standardizing everything right now? They just can't magically flip a switch and have every single node, hubsite, and head end instantly standardized to the same levels. It takes time, especially with them taking on Adelphia. In North Carolina, much of Adelphia where I know people that had it was a one-way cable system. They didn't even have VOD or even broadband. Adelphia was certainly not standard itself, not sure where you get that from. They offered phone in some places, but in most places not. Some places had HD stations, some did not. | |
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| | | You talk about how great adelphia was, but where is it now. You also criticize the national help desk being in Canada, when all the divisions have a local tech support office. You complain pricing, but that would have to go up if they brought the NHD back to the states. Would you prefer to speak to other foreign countries that barely speak english, because that is what you will get with AT&T. | |
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Reviews:
·Optimum Online
 ·Verizon FiOS
| sure standardize: Sure; 20 megabits down, 20 megabits up as the BASE internet speeds.. which means develop your fiber backed node infrastructure and back-bone links to HANDLE the load capacity, you cheap bastards and STANDARDIZE across all markets.. not 3 megabits some places, 5, 10 and 16 in others.. do the RIGHT THING and not on the CHEAP...
NO cablemodem regardless of how congested the node is, should NOT be able to get VOIP signals to and fro...
BTW, unless there is a diagnostic signal problem with the cablemodem, DO NOT let them convince you that you need a truck roll so they can hump you for $50, that's just a scam!
Until this happens, boycott the service! Cancel the account and tell them you mean business about getting REAL QUALITY OF SERVICE IMPROVEMENTS. | |
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