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story category Nokia Backing Away From Mobile VoIP
Built-in VoIP disappears from new N-Series handsets
(old news - 11:59AM Sunday Aug 24 2008)
tags: business · wireless · hardware · VoIP
Nokia handsets have led the way with built-in VoIP capabilities in many of the company’s phones but that appears to be changing as new N-series handsets are no longer VoIP-compatible. Truphone, Gizmo and Fring are three VoIP services that have become strong due in large part to their use on Nokia phones and they now have to make moves of their own to ensure that existing customers will still be able to get some functionality from their service on Nokia phones. Truphone is implementing a replacement client functionality and Fring is working with Nokia to make the application available through the Nokia download service. Despite these workarounds, customers who have gotten used to mobile VoIP are not pleased with the change by Nokia.

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Forums » Nokia Backing Away From Mobile VoIP
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GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ

Cell service providers have pulled on Nokia's puppet strings

Nokia's profits depend on getting contracts with all the cellphone service providers to push their phones. If Nokia wants to keep them as outlets for their phones, then they have to listen.
voipdabbler

join:2006-04-27
Kalispell, MT

Re: Cell service providers have pulled on Nokia's puppet strings

Actually, most of Nokia's middle and high-end phones are sold unlocked and aren't discounted by carriers; these models represent a significant portion of their annual sales. North America has never been a large market for them since their phones are GSM and the GSM foot print in North American, especially the US, has never been large. (It won't expand either; AT&T and TM are only in large urban markets and will never expand their GSM networks to smaller cities or rural areas--those will remain CDMA.) I suspect that it's more likely due to the fact that VOIP still primarily remains a service for early adopters, especially mobile VOIP. I'm sorry to see them take a step backwards, but they're still retaining WIFI for now so as long as software developers like Fring keep producing VOIP software solutions for the Nokia OS, customers will retain VOIP capabilities.
tmc8080

join:2004-04-24
Floral Park, NY

partner with PMP/Media player makers

The mp3 / media player market is ripe for VOIP applications. Sell the technology (on a chip) for a song (or better yet, open source it for free)and tell the cell phone companies to go screw themselves.

Connecting dots

@com.sg

Conspiracy or foul-up

Since we're fielding theories, let's try a mundane one. Roadmapping foul-up. Let's just say Nokia reps who should've been aware weren't, which suggest either an internal communication problem or a roadmapping foul-up. I put my money on the latter, assuming Nokia doesn't willingly embarrass its customer reps.

Fat chance fixing something that's missing, Truphone. If I need to kill my battery in a hurry, I'll install your "replacement client". If it's not fictive, that is, like your earlier clients which were useless wrappers.
voipdabbler

join:2006-04-27
Kalispell, MT


1 edit

This is and isn't news.

Nokia is not removing the SIP stack, just the client. Apparently, when questioned directly, Nokia announced it would support 3rd party developers in it's forums and allow downloads of VOIP apps for the newer OS for the N series. They are not removing their own SIP stack from their enterprise level phones (E series). Given that many of the N series phones are high-end and expensive (not many carriers in Europe offering a discount in exchange for service contracts), I wouldn't be surprised to see them backing away from this new position once they get consumer complaints. The front-facing web camera and video conferencing by VOIP feature on the N96 has been hyped in pre-release; given the cost of this device, I don't see consumers sitting quietly, waiting for 3rd party developers to upload VOIP clients. I suspect they'll complain loudly to Nokia.
IanR

join:2001-03-22
Madison, NJ

The cellphone as we know it will soon change

The need was to have a small enough device that you would lift it easily up to your ear to make and receive calls. Improving BT technology (smaller longer running remote devices for ears) allows the the actual phone to be any reasonable size or shape. Thus we are about to see the one-in-all devices such as Apple's iphone predominating IMHO. i.e. a combined cellphone, pda, mp3 and videoplayer WITH WiFi. Possible combining a book reader.
Such a device would remain in one's pocket, or purse with a BT device for ones ear. If people don't want to have that device permantly in the ear I am sure a small wrist watch device which could be held to the ear would work.

Thus cellphone manufacturers will soon find that the cellphone functionality of their devices is only a part of the story. Similarly the wireless carriers will find their business morphing into a pure commodity and fully digital play. Consumers will demand a very wide range of functionality in a device which as also cellphone enabled. Their real role will be to provide a price competitive supporting communication system.

I have both a Nokia N800 and a cellphone (Palm Treo). I find occasions t6o use Skype on the N800 and listen to music etc on the Treo. Methinks I really need one device with the best BT headset. This device will also likely replace my GPS unit in my car.
EPS

join:2008-02-13
Hingham, MA

Re: The cellphone as we know it will soon change

I think you're overestimating the demand for an all-in-one device. I know plenty of people who have iPhones (in fact, both people I know with iPhones) who only use them for phone calls, SMS, and now with "2.0" the occasional game, things any dumbphone in stores today can do too. (though the games may not be as good)
Forums » Nokia Backing Away From Mobile VoIP


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