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Phone companies required to offer standalone broadband service
(old news - 08:10PM Monday Mar 20 2006)
Ryan Kim, Chronicle Staff Writer
Monday, March 20, 2006

As a result of their mergers with SBC and MCI respectively, AT&T and Verizon must provide standalone, sometimes called naked, DSL. The unbundling of DSL broadband service from traditional phone service has long been an issue for consumer advocates who say the packages have kept bills high and prevented customers from trying new Internet phone services like Vonage.

"We have been pushing for the unbundling of different services that the dominant carriers are offering because the bundling of different aspects is an easy to way to inflate prices and force consumers to buy services they wouldn't otherwise need," said Janine Kenney, spokeswoman for Consumers Union, publishers of Consumer Reports. "To not have to buy phone service means you can save a lot of money."

AT&T said it will begin offering naked DSL to California customers in the next few months. Under the terms of the merger, AT&T and Verizon must offer it to new and existing customers for at least two years. AT&T, however, has not provided details about how it will let customers know about the option and other changes that might result from offering standalone broadband.

Complete article @ SF Chronicle

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wsanders

join:2002-09-18
Lafayette, CA

Well, this could be good news

We're sick of paying $15 mo for a phone line we never use. We'd drop SBC if we could completely since customer service has gone to hell over the last couple year, they keep making billing mistakes and hold times are over an hour.

wsanders

join:2002-09-18
Lafayette, CA

Re: Well, this could be good news

Of course I am sure they will price voice+DSL at $50 and naked DSL at $49.99.

Boricua65

join:2002-01-26
Puerto Rico

RE: customer service, unless you ask for Tier 2 (or insist), you'll be dealing with someone from India. The last time I called, I went through that ordeal. I didn't ask for Tier 2, but I hung up on the 2nd person. After the first, I had enough not being able do understand them.

RE: paying $15/month, I'm in the same situation. I'm looking forward to ditching the landline, since I don't use it at all. In the previous place that I lived I only received phone calls from telemarketers. The place I live now I didn't bother hooking up a telephone, just the modem, router and print server.
Forums » Phone companies required to offer standalone broadband service


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