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Phorm Returns, Pitching Deep Packet Inspection Ads
And there's still no consumer protections in place for snoopvertising
by Karl Bode Wednesday 24-Nov-2010 tags: legal · business · privacy · spyware · consumers
You'll recall that companies with behavioral advertising ambitions like Phorm and NebuAD watched those ambitions go up in smoke here in the States and in the UK, after the companies struck covert deals with ISPs that not only didn't inform users their activity was being tracked and sold -- but didn't provide working opt-out tools, either.

According to the Wall Street Journal, Phorm is back pitching their deep packet inspection technology alongside a company named Kindsight. Both companies are using deep packet inspection technology, and are currently testing their services with several major ISPs:

Kindsight and Phorm say they protect people's privacy with steps that include obtaining their consent. They also say they don't use the full power of the technology, and refrain from reading email and analyzing sensitive online activities. Use of deep packet inspection this way would nonetheless give advertisers the ability to show ads to people based on extremely detailed profiles of their Internet activity. To persuade Internet users to opt in to be profiled, Kindsight will offer a free security service, while Phorm promises to provide customized web content such as news articles tailored to users' interests. Both would share ad revenue with the ISPs.

Obviously deep packet inspection technology by itself isn't "evil," and has a variety of legitimate uses. The problem is that despite all of the political grandstanding last year over behavioral advertising, there still aren't any laws on the books protecting consumers from abuse of the technology. In other words, DPI is only as problematic as the companies using it, and Phorm's track record isn't very good. You'll recall that instead of addressing criticism of the one-time-rootkit maker's business practices (like tracking British Telecom customer surfing without telling anybody), Phorm instead tried to smear critics.

As for Kindsight, judging from Kindsight's website, they've taken a page out of the Phorm playbook and are pitching their services as a way to protect from identity theft. Phorm used to sell their solution as anti-phishing protection, but now claims they'll simply offer "news articles tailored to users' interests." Of course tailored news or security services aren't the real goal, and simply act as a way to sell users on the idea of opting in to behavioral advertising. The real goal is to track almost everything users do online, then monetize that data in any way possible.

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Post a:
Tristan

join:2006-09-10
Nepean, ON

Dear Kindsight and Phorm

Screw you. We don't want your services.

So go find a nice rock to curl up under, and wither away.

And stay that way.

Romney2012
Defeat Obama 2012-Chg we can believe in
Premium
join:2002-03-03
USA
kudos:4

Hardly anybody will opt-in

Unless they are paying people to opt-in with either cash or products, almost no one will bother. That is why opt-out is what most companies love.

If these 2 companies really, truly stick to opt-in, then their product will die a quick death.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
Reviews:
·AT&T DSL Service

Re: Hardly anybody will opt-in

The type of Opt-In they are contemplating is where they contract with service providers to do this to their entire user base. Then they point to EULA or TOS you "Agree to" to get broadband and you're in whether you want to be or not.

So your ISP like Verizon for example Opts you in. If you want out, you either 1) Can't, without dropping broadband or 2) Have to jump through a lot of hoops and navigate obstacles to TEMPORARILY be removed. Which then reinstates again next year, etc etc
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini

cpsycho

join:2008-06-03
HarperLand

They should give up

The first time I get a redirect from my provider will be the first time I launch legal proceedings against my ISP and Phorm. They will "opt" out of telling people about this and go ahead with it anyway and see how far they can break the privacy laws before they will get caught.

But I don't think I have to worry, my ISP has always been honest and forth coming.

newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
kudos:1

Phorm - the full body scan of advertising

quote:
Obviously deep packet inspection technology by itself isn't "evil,"
Then why do I feel so DIRTY?

I hereby opt-out, now and forever.
equivocal

join:2008-01-23
USA

Re: Phorm - the full body scan of advertising

Nothing obviously obvious about it. It would be exactly the kind of statement that DPI finds and rewrites in transit. I can only assume that Karl originally wrote the opposite.
Mr Matt

join:2008-01-29
Eustis, FL
kudos:1

Squeeze the nickle until the Buffalo Shits!

The ISP scumbags are not ethical and are will try everything they can do whether or not their actions are moral to squeeze as much revenue as they can out of a customer.

TomS_
Git-r-done
Premium,MVM
join:2002-07-19
Ireland
kudos:1

Re: Squeeze the nickle until the Buffalo Shits!

I think thats generalising too much. Not all ISPs are dodgy scumbag operators.

Typically thats what the big ones do. Smaller ISPs tend to be far more customer focused with the customer experience in mind, not how big the next exec bonus will be.

edit: I say this because I work for one of the "smaller" ISPs, and we regularly win awards for customer service, trumping all of the major players, and most of the other smaller ones too.

kataan
RIP my love.
Premium
join:2003-04-22
Greenacres, WA
Reviews:
·Comcast
·T-Mobile US

Moronic company just don't learn!

Phorm, Kindsight & and ISP that assist them can KMA! If i wanted them going though my data I would just mail them my hard drives.

This is why I run my hole network on a Tunneling Open SSL 2048 bit VPN. At least it will slow them down a bit an keep them out of my crap.
amungus
Premium
join:2004-11-26
America
Reviews:
·AT&T DSL Service

somebody is

jealous that the gov't is already tracking everything.

Seriously, how does stuff like this even exist?

Stories like this give me one more reason to seriously look into proxy services. They could eat my encrypted, proxied traffic all day at that point and have fun with it.

I'm all for companies making a buck, but not like this.

zalternate

join:2007-02-22
freedom land

opt-in, my butt

So they sell the user a 'security package', and they bundle it with Phorm(kindsight) and then consider that, 'opting-in'. It's an old scam of the scumware makers. Sell one good product and bundle in some spyware to make the real money.

A ton of people don't read user agreements and don't pay attention to exactly what they just installed.

Net neutrality is nothing compared to what ISP's can do with unregulated DPI.
--
Consumer Rights is more than just a suggestion.
envision

join:2007-10-30

but whom

of course they "opted" out of telling us who the tier 1 ISP's are. wouldn't be surprised if someone like Windstream, Frontier, Qwest or Centurylink was signing up.

imtim83
Premium
join:2001-06-03
Kenner, LA

lol

lol

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