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Primus Backs Off Overages -- For Now
Will Issue Credits For Users Who Were Billed Extra

With the CRTC reviewing their usage-based billing order after unprecedented Canadian consumer backlash, some carriers are now backing off their planned punitive low cap, high overage pricing models -- at least until the smoke clears. Users in our Canadian broadband forum note that the Canadian ISP has sent users a notice that they'll be freezing the rate hikes for the time being. "Primus is pleased to continue to offer unlimited Internet services to all of our customers," says the company, noting that users who purchased and were billed for additional usage plans will be credited for service. Primus was a strong opponent of the UBB effort and argued that the planned pricing was in no way tied to reasonable, real-world economics.

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Riplin
join:2002-05-13
canada

Riplin

Member

Scum

Yet they capitulated so fast you have to wonder. Not to mention they were going to apply UBB on their own co-located customers.

Scumbag bell clones

Go elsewhere if you can.

So true
@173.239.183.x

So true

Anon

Re: Scum

Primus has THE WORSE billing practices I've ever dealt with. I think you're right, they're probably a Bell clone and using their customer service policy manual.

King P
Don't blame me. I voted for Ron Paul
Premium Member
join:2004-11-17
Murfreesboro, TN

King P

Premium Member

My first reaction...

was like "WTF?!@!#$", and then I realized that this wasn't about the band.
ChrisDG74
join:2010-05-27
Cincinnati, OH

ChrisDG74

Member

Primus? As in the band?

Just kidding.

spewak
R.I.P Dadkins
Premium Member
join:2001-08-07
Elk Grove, CA
·Consolidated Com..

spewak

Premium Member

Sure they were

"Primus was a strong opponent of the UBB effort and argued that the planned pricing was in no way tied to reasonable, real-world economics."

In other words, "we were going to stick it up your arses, we truly were, but the tides changed." Best be believing they will catch you on the rebound though. Just wait until the CRTC sticks the UBB up the Canadians's collective A_s_S!

bellusage
@rogers.com

bellusage

Anon

Re: Sure they were

what get me is why this open to debate in the forum. or even why is primus still in an ad hoc forum. put it in the canadian forum where it belongs, unlock the thread and let the people speak. this is just nuts the way primus has been throttled/silenced on this board
HeadSpinning
MNSi Internet
join:2005-05-29
Windsor, ON

HeadSpinning

Member

Primus and UBB

Primus decided to be safe, and apply UBB based on the originally approved tariffs in TN7181. The fact that in the end, when the tariffs weren't applied, they did the right thing, and will reverse the charges.

I can't fault them for that.