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story category Qwest: 265,000 ADSL2+/VDSL Customers
3 million will have the option by year end...
11:13AM Thursday Jul 30 2009 by Karl Bode
tags: dsl · competition · business · bandwidth · telco · Qwest.net
Tipped by wifi4milez See Profile
Qwest has issued their second quarter earnings, which indicate the baby bell reported a net income of $212 million, compared with $180 million one year ago. Revenue sunk slightly more than expected by 8.6%, down to $3.09 billion. Of course continued landline losses are a major reason why, the number of Qwest lines in service falling 11.8% to 7.29 million from 8.23 million a year earlier. Qwest added 34,000 broadband and 21,000 DirecTV customers on the quarter. Operating expenses dropped 8% to $219 million.

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Given Qwest lacks the resources to deploy fiber to the home, and their recent ADSL2+ service only topped out at 896kbps upstream, the company recently announced that they'd be converting to VDSL, an upgrade that increases Qwest's top available speed to 40Mbps downstream and 20Mbps upstream.

Just like AT&T, the company continues to test VDSL line bonding solutions that may be able to nudge those speeds ever higher, and at longer loop lengths.

According to Qwest, the company expanded deployment of the fiber to the node service, making it available to 375,000 additional homes. Qwest COO Tom Richards says the FTTN service is available to about 2.6 million homes, and Qwest hopes to reach 3 million by the end of the year. Richards confirms that Qwest currently actually serves just 265,000 customers with the faster speeds right now.

Qwest had recently been sending mixed marketing messages as to whether higher speeds were really necessary to compete, at one point even proclaiming that most customers didn't want them. Qwest CEO Ed Mueller says that the company's new 40Mbps service is just "icing on the cake," adding that company executives still believe that 20Mbps service was more than fast enough for most users (they didn't much care for 896kbps upstream, though).

Of course if you listen to users in our Qwest forum, a significant number will tell you they're still stuck on vanilla DSL at speeds of just 1.5Mbps. Given that Qwest lacks a wireless division to bolster earnings, the deployment of VDSL service will be slow. That pleases investors who think Qwest is the poster child for network upgrades, but it means there's a lot of unhappy customers who will be continually looking for faster alternatives.

Related:
  1. Sorry Qwest, 'Next Generation' Broadband Isn't 896kbps Upstream
  2. Qwest Finally Killing Off Old 'Choice TV'
  3. Thursday Evening Links
  4. Wednesday Evening Links
  5. Qwest Launches Rebranding Effort
  6. Qwest Keeps Pretending Speed Doesn't Matter
  7. Qwest: Remember How We Said Speed Didn't Matter? Forget That.
  8. What Network Neutrality Is REALLY About
Forums » Qwest: 265,000 ADSL2+/VDSL Customers
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Post a:

kdwycha

join:2003-01-30
Riverview, FL
·Verizon FIOS


2 edits

Well...

...could always just add a 50GB a month cap and introduce metered billing and there would be no need to upgrade for the next 15 years.

Have to remember that customers want a way to view their usage and really do not need to use more then 50GB a month on DSL anyway.

That is the best way to provide the best online experience for the customer at Fiber-Optic internet speeds.

mrkevin
Knowledge comes, but wisdom lingers.
Premium
join:2007-08-07
Aurora, ME
clubs:
·US Cellular
·Dish Network
·magicjack.com
·Rivah.net

Re: Well...

Have to remember that customers want a way to view their usage and really do not need to use more then 50GB a month on DSL anyway.
I hope your kidding....

I can't believe the their are companies out there that haven't even got FTTN...unbelievable. What the hell have they been doing for the past 20 years?
--
An army of sheep led by a lion, will always defeat an army of lions led by a sheep.

astadtler

@qwest.net

said by kdwycha See Profile :

...could always just add a 50GB a month cap and introduce metered billing and there would be no need to upgrade for the next 15 years.

Have to remember that customers want a way to view their usage and really do not need to use more then 50GB a month on DSL anyway.

That is the best way to provide the best online experience for the customer at Fiber-Optic internet speeds.
I'd pay maybe $5 a month for that.

kdwycha

join:2003-01-30
Riverview, FL

Re: Well...

I'd pay maybe $5 a month for that.
lulz....are you being serious? I was being a smartass in my post
tuminatr

join:2003-03-19
Saint Paul, MN

Re: Well...

wait tel they do line bonding the telco in Germany tests line bonded vdsl up to 460mbps so i think they have built a solid base despite what others would say

Hpower
Roflmao

join:2000-06-08
Glendale, CA
·Charter Pipeline

Actually they should lower the cap to 5mb a month on DSL and force everyone to only go to dslreports.com once a month to see how awesome thier ISP is doing and force them to tear our their hair from their heads. 5MB a month is a lot for the average user anyway so they'll be oknot.
--
The Internet is about to go down....it is actually.

kdwycha

join:2003-01-30
Riverview, FL
·Verizon FIOS

Re: Well...

said by Hpower See Profile :

Actually they should lower the cap to 5mb a month on DSL and force everyone to only go to dslreports.com once a month to see how awesome thier ISP is doing and force them to tear our their hair from their heads. 5MB a month is a lot for the average user anyway so they'll be oknot.
lol!

Hpower
Roflmao

join:2000-06-08
Glendale, CA
·Charter Pipeline

Re: Well...

I think metered billing is the most amazing idea ever. I mean really, it's the same as paying a dollar almost to use a public bathroom, and then they also meter how much waste u contribute to that toilet and then they send you a bill.

Yes sir, you overpooped by 20%. That'll be $20.
--
The Internet is about to go down....it is actually.

Kevin D

@qwest.net

Re: Well...

Bad idea. That would force me into bankruptcy.
delusion ftl

join:2009-07-09

checked again

Just checked again, still can only get 1.5 dsl. This is in the middle of a reasonable sized metro area.

1.5 has been available at this address for around 10 years now with nothing better in between.

In contrast comcast has gone from 1.5 to 16mbit in that time.

Also checked parents address in different city, and sisters address in yet another. All only can get 1.5 DSL. I seriously question if their 2.6 million number is any better than half that. Espeically if they only have 260K subs

Tails

join:2007-09-25
Sanford, NC
·Windstream

You guys are being too generous...

I was thinking put a 5 gigabyte cap, or even a 1 gigabyte cap on the lowest tiers, for those grannies out there. Don't want to make them pay more, we want to make it cheaper for them. Offer a max speed of 1.5meg/128k package, with 10 gigabyte cap. Overages should be $1.99 a kilobyte.

Better stay away from torrentz, warez, or any kind of update required by windows. By the way, we use a "special traffic management" system. We throttle from 12 A.M. to 12 A.M..

You must bundle all of your services. We don't offer any type of dry loop. Pots service starts at $70, not including the $20-$30 in hidden fees/taxes. BUT! You get a discount of $5 for bundling your services, that we force you to bundle. YOU SAVE MONEY!
dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN

Re: You guys are being too generous...

Is it really necessary to turn every freaking thread into an off-topic discussion about bandwidth caps?

kdwycha

join:2003-01-30
Riverview, FL

Re: You guys are being too generous...

Yes

adsldude
always learning
Premium,Ex-Mod 2003-9
join:2000-11-10
Colorado


1 edit

VDSL2 not VDSL

I'm still on ADSL (1.5Mbps down / 1.0Mbps up) with options to upgrade the old ATM offerings (7Mbps down /896Kbps up down) or the newer ADSL2+ offerings (12Mbps or 20Mbps down / 896 Kbps up). Any change to my service will lower my upload speed from the grandfathered 1.0Mbps to 896Kbps which is bad news for my home servers. I'll upgrade to VDSL2 if and when it becomes available in my area because of the 5Mbps up speed.

In the meantime I'll continue to look at other options. Right now a Comcast business account may be my next move even with the mixed reviews from existing Comcast customers. Qwest had better hurry up with VDSL2 because the competitors offers are looking better all the time.
apok86

join:2006-09-09
Minneapolis, MN
·Comcast

comcast bussiness account

I would highly recommend a comcast bussiness account. Right now I pay $60 for 12/2 speed with dynamic addresses. I've never seen my speeds throttled as they were on the residential plan. A gopher chewed on my cable line and I was able to get a same day appointment to fix it. Actually was fixed within 3 hrs of calling. Once I needed a new modem and they sent a courier 40 miles from there business office to my home so they could minimize downtime.

I hate hate hated comcast when I had there residential service but their business class services has been nothing short of wonderful.

And one month I had 893 GB of traffic usage and didn't here a word from them.

This is in the minneapolis metro area other areas could be very different.
rahvin112

join:2002-05-24
Sandy, UT

Re: comcast bussiness account

Without open ports and static IP's the service is worthless to those of us that run servers.

Cjaiceman
Premium,MVM
join:2004-10-12
Parker, CO
·Comcast Workplace
·Comcast

Re: comcast bussiness account

Uh.... every port is open, and they do offer static IPs. Unlike PPPoE/A based systems like Qwest, when you reboot your modem you get the same IP because they are DHCP based. I've had the same DHCP IP for 3 months now. I highly recommend Comcast Business, best internet connection I've ever had, and I've had my fair share of them.
--
Duct tape is like The Force – it has a light side and a dark side, and it binds the Universe together
rahvin112

join:2002-05-24
Sandy, UT


1 edit

Re: comcast bussiness account

There AUP says you can run a website from the static IP and mentions no other allowed servers, it is my understanding that incoming port 25 (email) is still blocked on comcast business. That's a deal killer in not allowing email servers. I also doubt they will do the proper reverse DNS. And they say nowhere in their literature how much a static IP costs.

My domain is run fully from my Qwest DSL line (which has a static IP). Email server, web, and anything else I like as the the domain name, reverse domain and everything points to my server (and I can easily edit the reverse domain name with an online tool and no call to support), without both name and reverse name in place many email servers will refuse the connection. Last time I looked the email problem still existed and I can't find any mention that the problem is gone these days either.

I just got the comparison matrix they advertise on their website. Comcast charges $15/month for a single static IP, Qwest charges $5/month and Comcast charges $20 a month for 5 IPs (doesn't say if that 5 usable IPs) and Qwest charges $14/month for the same 5 usable IPs. And based on the equipment they use I would wager that the single static IP is assigned to their gateway and you have to forward ports manually, rather than transferable to a computer on site which can manage all the ports and firewall the system. My DSL modem is a PCI modem integrated directly into my Linux Firewall/server.

Cjaiceman
Premium,MVM
join:2004-10-12
Parker, CO
·Comcast Workplace
·Comcast

Re: comcast bussiness account

I don't know about the reverse DNS, as I haven't changed it or messed with it. I know the foward DNS works great. Port 25 is open, I run an e-mail server and have been for some time. I know that n0xlf See Profile also runs an e-mail server and we are both on DHCP IPs. You also do get 5 usable DHCP or Static IPs. I do about 850+ GB/month with my servers and Comcast has not said a thing. I've been doing that for about 16 months now.
--
Duct tape is like The Force – it has a light side and a dark side, and it binds the Universe together

jeth223

@qwest.net

Re: comcast bussiness account

I had a Comcast biz connection for about 4 years. I ran an email server, web server and incoming VPN server for a small office with it. I had a block of static addresses. The Comcast NOC can set up the reverse lookup on the addresses with just a phone call. No traffic in either direction is filtered and I never experienced any caps. My connection started initially at 9 Mb down and 1 Mb up and was upgraded for free to 16 Mb down and 2 Mb up. During the four years there were only a few minor outages - the worst lasted a few hours during a very deep freeze in Denver.

The connection is an excellent choice if you have "classic" Internet traffic - meaning email, web browsing, file transfers. Based on my experiences, I cannot recommend it for low-latency, low-jitter applications like voice, video, or any other applications requiring consistent quality of packet timing. I had issues with two different VOIP systems, and issues with streaming video applications. Jitter and timing are things you don't notice when reading email, browsing the web or downloading ISO images.
Forums » Qwest: 265,000 ADSL2+/VDSL Customers


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