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story category Qwest Keeps Pretending Speed Doesn't Matter
As DOCSIS 3.0 looms, Qwest plants head firmly in sand...
09:00AM Monday Jun 15 2009 by Karl Bode
tags: dsl · competition · business · bandwidth · cable · telco · Qwest.net
Last month, Qwest COO Tom Richards insisted that customers really didn't want faster speeds. That seems to be a new talking point for the company, given last week, in response to a question about the threat faster DOCSIS 3.0 speeds pose Qwest, company CFO Joe Euteneuer insisted "speed is almost a non-issue for the consumer." That's wishful thinking from Qwest, given their current next-generation service currently tops out at 896kbps upstream, and is only available to a fraction of their customer base. As we exclusively reported last week Qwest is preparing a jump to faster VDSL2 technology, but in a very limited capacity. The next twelve to twenty-four months are key for Qwest as DOCSIS 3.0 takes aim at their underpowered DSL footprint.

Related:
  1. Sorry Qwest, 'Next Generation' Broadband Isn't 896kbps Upstream
  2. Thursday Morning Links
  3. Thursday Evening Links
  4. Qwest Launches Rebranding Effort
  5. Qwest: Remember How We Said Speed Didn't Matter? Forget That.
  6. Qwest: 265,000 ADSL2+/VDSL Customers
  7. Pittsburgh, Verizon Haggling Over FiOS
  8. What Network Neutrality Is REALLY About
Forums » Qwest Keeps Pretending Speed Doesn't Matter
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sonicmerlin

join:2009-05-24
Cleveland, OH

DOCSIS 3

Sigh...where's my DOCSIS 3 tech? It's 2009 and TWC hasn't made any plans to employ the technology anywhere.

Anyways, monopolies and incumbents always exhibit self-destructive behavior. They become become so fattened off the profitable rewards of their non-competitive market they have no idea how to react when things start to change.

spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA
·SureWest Internet
·FrontierNet Intern..

Re: DOCSIS 3

said by sonicmerlin See Profile :

Anyways, monopolies and incumbents always exhibit self-destructive behavior. They become become so fattened off the profitable rewards of their non-competitive market they have no idea how to react when things start to change.
A good case to back up your point: Look no further than Frontier here in Elk Grove, Ca. They are generally lost as to how react to competition. They took the low road as far as download speeds, and they plan on staying there as long as they can.
--
The weekend is here, grab a can of beer!
bn1221

join:2009-04-29
Cortland, NY
·RoadRunner Cable

I was shocked that CenturyTel offers 20 mbit fiber and 2 by 10 mbit DSL in my Olive Branch Mississippi office. 99.99 for business grade (no filters/ports blocked) and 16 IPs. Thats what I pay for 1 static and 768k/7.1 mbit (I only get 6) in VZ territory.

I want D2 and ADSL2 at least. Everyone else gets ADSL2+/D3/FiOS and the rest of us get.....jacked.

baineschile
2600
Premium
join:2008-05-10
Sterling Heights, MI
·Comcast
·magicjack.com
·Verizon Wireless B..

They are right...kinda

Most people (at this day and age) dont notice the difference between a 3Mb and a 12Mb connection for their general web browsing/email experience.

This isnt true for everyone of course, gamers and people that do a lot of D/U.

I suppose it matters more that they are showing no interest at all at upgrading their infastructure, like Fios and Comcast have been doing the last few months.
cferra
Premium
join:2005-01-31
Valley Stream, NY

Re: They are right...kinda

They need to invest in their network to remain competitive. Its companies like that that stifle the growth of the internet. just thing about all the things that could be done with faster network speeds..

tubbynet
reminds me of the danse russe
Premium
join:2008-01-16
Chandler, AZ
·Cox HSI
·Callcentric
·Sprint Mobile Broa..
·FrontierNet Intern..

qwest could stay relevant if...

qwest could remain relevant and alive if they choose to compete on price rather than speed. when they roll out vdsl, they will remain somewhat on par with d3 speeds, but until then, they have nothing going for them at this point.
i was looking the other day at getting dry-loop dsl to replace my cable line. for their "fast" tier of 1.5meg, they wanted nearly $50 from me (granted this was no pots, no contract). if i was in a place where i thought i would be staying for a bit and already had qwest pots, the deal might be considered, but at $50 for 1.5meg dry-loop, i'll keep funneling my money to the local mso where i pay 59.99 for 15/1.5meg.

q.
--
"...if I in my north room dance naked, grotesquely before my mirror waving my shirt round my head and singing softly to myself..."
sonicmerlin

join:2009-05-24
Cleveland, OH

Re: qwest could stay relevant if...

They'll be to D3 what DSL is to cable now.

I wonder why they couldn't build the nodes closer to achieve the maximum speeds VDSL is capable of.
nasadude

join:2001-10-05
Rockville, MD
·Comcast

Re: qwest could stay relevant if...

said by sonicmerlin See Profile :

.....

I wonder why they couldn't build the nodes closer to achieve the maximum speeds VDSL is capable of.
$$$$$$

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

said by tubbynet See Profile :

qwest could remain relevant and alive if they choose to compete on price rather than speed.
Price frice. us power users want MORE UPLOAD!
which isn't going to happen without REAL COMPETITION. and 896kbps isn't real competition.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee

tubbynet
reminds me of the danse russe
Premium
join:2008-01-16
Chandler, AZ
·Cox HSI
·Callcentric
·Sprint Mobile Broa..
·FrontierNet Intern..

Re: qwest could stay relevant if...

said by dvd536 See Profile :

Price frice. us power users want MORE UPLOAD!
which isn't going to happen without REAL COMPETITION. and 896kbps isn't real competition.
it all depends on how you look at it and what you hold to be the "most important factor" in picking an internet provider. qwest could either compete on speed or price (and within price i'm lumping value). the new vdsl offerings (if they ever materialize) could pose a threat to some of the mso's that share area with qwest.

however, for those user's who just want a cheap, stable, internet connection, qwest could make itself a better option by pricing its adsl tiers far below the local cable offerings. if i could get qwest 1.5meg dry loop for $20/month or so and maybe 3meg for $27-30/month, i'd be there in a heartbeat. i don't need "ultra fast downloads" when i'm looking at the money spent every month. i want a good, stable, cheap connection.

q.
--
"...if I in my north room dance naked, grotesquely before my mirror waving my shirt round my head and singing softly to myself..."
SuperWISP

join:2007-04-17
Laramie, WY


3 edits

768K of upstream speed is enough for residential service.

You don't need more unless you're hosting a server locally, which is a business activity. Residential connections are asymmetrical for good reason: it satisfies the needs of residential users.

The only users who are likely to be dissatisfied with the upstream bandwidth that Qwest provides are the P2Pers. If a user is doing P2P, he isn't making ordinary residential use of the connection. He's engaged in a business -- the illegal business of distributing pirated copies of intellectual property. Qwest shouldn't be catering to him.
axiomatic

join:2006-08-23
Tomball, TX

768K of upstream speed is enough for residential service. NOT!

You comment is so naive I don't even know where to start. I'm not a Quest user, but many of my wife's colleagues are and they are definitely not gamers but web developers who work from home for a large PC manufacturer. They constantly complain about their VPN speeds to the corporate network. They see all of their other colleagues getting a nice 2Mbps up and a chipper 6Mbps down and as it turns out the employees NOT on Quest are more productive because they are not always waiting for their uploads/downloads to finish.

How about you open your eyes to a much bigger world SuperWISP and stop trying to rationalize something you really don't understand.

And your comments on P2P are laughable. You do realize that there are loads of legal valid uses for P2P don't you? My company uses P2P for software and driver updates. Its far more efficient and less taxing to our public software offerings than FTP is.
SuperWISP

join:2007-04-17
Laramie, WY


4 edits

Re: 768K of upstream speed is enough for residential service. NO

said by axiomatic See Profile :

They constantly complain about their VPN speeds to the corporate network.
That's business use. No surprise that it requires a business class connection. That's not a problem for any ISP to provide, but you should expect to pay a fair price for the larger amount of resources you are consuming and the greater cost of providing them.

said by axiomatic See Profile :

How about you open your eyes to a much bigger world SuperWISP and stop trying to rationalize something you really don't understand.
How about you open your eyes to the real world, where bandwidth costs money and can't just be given away for free?

said by axiomatic See Profile :

You do realize that there are loads of legal valid uses for P2P don't you?
When you signed up for a residential class connection, you agreed not to run a server -- and P2P turns computers into servers. So, P2P is not legal or valid in this situation, even if it is one of the tiny fraction of a percent of cases where P2P is not being used for piracy. Again, you should not expect to use an ISP's resources without paying at least as much as they cost. That's just fair.
axiomatic

join:2006-08-23
Tomball, TX

Re: 768K of upstream speed is enough for residential service. NO

So what you are saying is that Quest is selling something under provisioned and its the users fault somehow for it? Get real... They are trying to do the very least in network infrastructure upgrades while focusing on profiting from that lack of upgrading for their shareholders. Pure and simple.

Stop defending Quest which is obviously a poorly run ISP. You do realize that your comments are counter to most everyone else in here?
CopperMonkey

join:2007-12-18
united state

said by SuperWISP See Profile :

When you signed up for a residential class connection, you agreed not to run a server -- and P2P turns computers into servers. So, P2P is not legal or valid in this situation, even if it is one of the tiny fraction of a percent of cases where P2P is not being used for piracy. Again, you should not expect to use an ISP's resources without paying at least as much as they cost. That's just fair.
Qwest allows servers, and even has a section in their FAQ on the Q1000 modem about opening hosting ports.

Even if they forbade servers, your argument is invalid because P2P technology is completely legal, and running a torrent client DOES NOT turn your system into a server, it's simply a node whether you're leeching or seeding. It's the content that people download using P2P technology that gets it so much unneeded attention.
cscottm

join:2002-05-09
Kent, WA
·Qwest.net


1 edit
You do realize that Qwest sells static ip addresses for their residental service. Tell me why a residental customer would need one, if they were not running some sort of server.

and if 768 is plenty enough & anything after that is being used for illegal activity, then why are other companies offering higher upload speeds. For instance Comcast in my area has a 2 meg upload speed & Verizon minimum upload is 2, & I believe they go up to 15
kinabrew

join:2002-02-01
·Comcast

Re: 768K of upstream speed is enough for residential service. NO

Tell me why a residental customer would need one, if they were not running some sort of server.
A server can limit access to services based on the IP address trying to communicate with it.

For example, a web hosting company might offer you SSH access and then limit access to allow only your specific IP address to connect.

For the same reason, it could also be useful for people telecommuting.
--
from MacStack.net
cchamb2

join:2002-01-06
Tempe, AZ

Web developers who work from home are engaged in an employment/business use of their broadband. They stick with residential until they find out that the cheap rate comes with "next available" service when their connection goes down.

If you use your car as a taxi, even part time, aren't you required to license and insure it in your jurisdiction as a commercial vehicle?

Anyone who writes off their broadband service is already saving 18 - 28 percent of the cost through their taxes; the down time for service costs them the difference. I'd rather have a line tech out *that day* on a bottom tier enterprise account if I go down. The additional cost is well worth it, and it's not that much.

no_one

@qwest.net

Re: 768K of upstream speed is enough for residential service.

I love photography and video. I shoot raw on the photos. I just love to send tiny low quality jpgs because of slow upload.
I also do work etc. from home. Love to share those big files across a slow connection.
No I do not need 10 meg upload. A couple would do nicely. If I wanted to run a real server have it hosted. There is no way to get that nice close connection to fat pipes without hosting.
SuperWISP

join:2007-04-17
Laramie, WY


1 edit

Re: 768K of upstream speed is enough for residential service.

said by no_one :

No I do not need 10 meg upload. A couple would do nicely.
Then buy that much. Any ISP will gladly sell it to you. You might even want to try using a WISP.

digitalfreak

join:2005-12-09
49533

Re: 768K of upstream speed is enough for residential service.

Which WISP do you run? I'd like to know so I can avoid it like the plague and tell everyone I know to do the same.

mossland

@iauq.com
It took me hours to download Windows 7. But I guess that is ok since my speed is "enough" and I can let my computer run all night. :-P

jadebangle
Premium
join:2007-05-22
Olathe, KS

Re: 768K of upstream speed is enough for residential service.

said by mossland :

It took me hours to download Windows 7. But I guess that is ok since my speed is "enough" and I can let my computer run all night. :-P
another vapor ware
stick with 2k or xp

jhboricua
ExMod 2000-01
join:2000-06-06
Minneapolis, MN
clubs:

Re: 768K of upstream speed is enough for residential service.

You do realize the term vaporware is used for products that don't exists...

jadebangle
Premium
join:2007-05-22
Olathe, KS

Re: 768K of upstream speed is enough for residential service.

anything that consume excessive amount of ram and resources is vaporware
your definition would fit for spyware or ads

jhboricua
ExMod 2000-01
join:2000-06-06
Minneapolis, MN
clubs:


1 edit

Re: 768K of upstream speed is enough for residential service.

said by jadebangle See Profile :

anything that consume excessive amount of ram and resources is vaporware
your definition would fit for spyware or ads
Wrong again, the term has got nothing to do with that. It applies to hardware/software that, after much hype, never materializes.

»en.wikipedia.org/wiki/Vaporware/

Vaporware is a term used to describe a product, usually software, that has been announced by a developer during or before its development and, therefore, may never actually be released.[1] The term is usually applied to products which fail to emerge after having well-exceeded the period of development time that was initially claimed or would normally be expected for the development cycle of a similar product. The term implies unwarranted optimism, an as yet unannounced abandonment of a project, or sometimes even deception; that is, it may imply that the announcer knows that product development is in too early a stage to support responsible statements about its completion date, feature set, or even feasibility. However, most vaporware would not be considered a hoax since the makers have a genuine intention to create their product, even if it ultimately never materializes. Products with unspecified release dates or long development times that outwardly demonstrate regular, verifiable progress in production are not normally labelled vaporware.
Example: Duke Nukem Forever, winner of the annual vaporware awards for several years. And who can forget the amazing Phantom game console?

--
"Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe." - Albert Einstein
Jose A. Hernandez * System Admin * MPLS, Minnesota, USA *

BBBanditRuR

join:2009-06-02
Parachute, CO
I don't like long times uploading/saturating bandwidth/ and that crap interleaving +15MS U/D on ping. So your argument is valid for grandma, not for people who need to do ANY telecommuting/file uploads etc...
jarthur31

join:2006-04-14
Carlsbad, NM

You have just outed yourself as a tool of these mega corps who only care for short term gains as opposed to the future.

I'm a gamer and I can tell you that u/l speed is not nearly enough when you're playing online. And I'm also not a P2P pirate as you have said.

I don't complain about my d/l speed to anyone because it's above the national average but my u/l of 512 mbps is horribly atrocious.

From now on, please spew your ignorance where others won't expose you.
hurfy
Premium
join:2002-08-06
Spokane, WA

Re: 768K of upstream speed is enough for residential service.

hmm, my upload of 256K works fine for gaming as does the massive 640K download. Although it is an old-school connection with NO interleaving

Only thing that sucks is if one has to upload photos or large files over qwest (or download on my connection, but i could upgrade at no cost) The office is 2 blocks away...sneakernet has better transfer rate I do wonder about the traceroute for those 2 blocks covering 3000 miles however....

Carry on with the 'Qwest is still slow' post of the week.

PS: They will probably still be slow next week...stay tuned
hescominsoon

join:2003-02-18
Brunswick, MD
·Comcast
·Verizon Online DSL

said by SuperWISP See Profile :

You don't need more unless you're hosting a server locally, which is a business activity. Residential connections are asymmetrical for good reason: it satisfies the needs of residential users.

The only users who are likely to be dissatisfied with the upstream bandwidth that Qwest provides are the P2Pers. If a user is doing P2P, he isn't making ordinary residential use of the connection. He's engaged in a business -- the illegal business of distributing pirated copies of intellectual property. Qwest shouldn't be catering to him.
I p2p linux iso's for the community. There goes your statement about all p2p being illegal. actually most p2p activity is LEGAL you just hear more about the illegal stuff due to the massive maount of fearmongering and fud going around.
--
God Blesshttp://www.emmanuelcomputerconsulting.com-- carpe ductum -- "Grab the tape"

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

said by SuperWISP See Profile :

You don't need more unless you're hosting a server locally, which is a business activity. Residential connections are asymmetrical for good reason: it satisfies the needs of residential users.
Some of us actually use our upstream for more than ACKs and stealing movies/music/software.
-
you sound like a "suit"
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee
TransitJohn

join:2009-05-08
Laramie, WY
·Wyoming.com

Wrong. I'm a non P2P user, never use them, and I am frustrated beyond belief with low upload speeds, because I love to placeshift my television through my SlingBox to my laptop or cell phone. And there are a lot of guys like me who don't steal, we just want to use our bandwidth we pay for how we want, and would pay more for more upload if only given the opportunity.
SuperWISP

join:2007-04-17
Laramie, WY

Slingbox

The Slingbox is one of the biggest bandwidth hogs that ever existed.

Go ahead and use one if you want to, but be prepared to pay for the bandwidth it consumes. This probably means a business class connection.
TransitJohn

join:2009-05-08
Laramie, WY

Re: Slingbox

So you like customers who don't use what they pay for. Gotcha. I had been thinking of coming in and talking to you about switching to Lariat this summer, but won't now. Thanks.

giansky

@comcast.net

Qwest

Let's face it, Qwest is winding down its business!

They're trying to sell long distance. They have a ever diminishing land line business. And, the slowest Internet service!

I just wish Verizon would buy them so, in my area, we'd have a FIOS option.

RIP Qwest
cyclone_z

join:2006-06-19
Ames, IA

Re: Qwest

said by giansky :

I just wish Verizon would buy them so, in my area, we'd have a FIOS option.
LOL!

fatmanskinny
Premium
join:2004-01-04
Wandering
I wish Verizon would buy AT&T and bring FIOS to more places. Hey, we can dream, can't we?

HotRodFoto
Premium
join:2003-04-19
Denver, CO

said by giansky :

Let's face it, Qwest is winding down its business!

They're trying to sell long distance. They have a ever diminishing land line business. And, the slowest Internet service!

I just wish Verizon would buy them so, in my area, we'd have a FIOS option.

RIP Qwest
Seconded! I would L O V E to see Fios here in Denver, believe me, I salivate at the thought
--
Capturing the images of Colorado
»jdebordphoto.com

WiseOldNerd
De gustibus non est disputandum
Premium
join:2001-11-25
Phoenix, AZ
·Cox HSI
·Qwest.net
·Charter Pipeline

Qwest Move Headquarters out of Denver

Obviously the altitude in Denver has reduced the intellectual capacity of all Qwest management down to the idiot level. They seem to have completely missed the point that their infrastructure needs to be upgraded so that they can deliver fast downloads in all metropolitan areas. 1.5 just doesn't cut it and 3.0 is really no better. If they can't provide at least 10 down in every city they serve they should just sell it and let someone capable take over. And the service needs to be everywhere in every city, not just a few isolated areas that some idiot bean counter feels will pay off. I personally left Qwest for cable in two different cities because the service sucked and they had no plans to improve the infrastructure to do better.
--
My perception is REALITY

no_one

@qwest.net

Re: Qwest Move Headquarters out of Denver

They have plans to make the infrastructure better. Blame and fire the employees. The employees are the cause of slow speeds and bad plant.

no way dude

@qwest.net

Re: Qwest Move Headquarters out of Denver

why did dsl reports put up this info qwest is working on adsl2+ from what I have herd witch will have upto a 40mb upload speed and 80mb down I hear they will ever have a 12 down 5 up

jadebangle
Premium
join:2007-05-22
Olathe, KS
·SureWest Internet
·AT&T Yahoo
·Comcast

said by WiseOldNerd See Profile :

Obviously the altitude in Denver has reduced the intellectual capacity of all Qwest management down to the idiot level. They seem to have completely missed the point that their infrastructure needs to be upgraded so that they can deliver fast downloads in all metropolitan areas. 1.5 just doesn't cut it and 3.0 is really no better. If they can't provide at least 10 down in every city they serve they should just sell it and let someone capable take over. And the service needs to be everywhere in every city, not just a few isolated areas that some idiot bean counter feels will pay off. I personally left Qwest for cable in two different cities because the service sucked and they had no plans to improve the infrastructure to do better.
Most of us would be happy that their connection is faster then dialup so anything above that quality as broadband
such 1.5mbps or 768kbps
don't get me wrong, until the majority demand something faster
there is no motivation to offer anything faster then what they currently have now
did you know that many user at 768kbps would not notice a speed increase if given something faster like 10mbps
it depend what you do on the internet
since many are internet surfer aka not high quality content freaks
then faster is not always neccessary

digitalfreak

join:2005-12-09
49533

Re: Qwest Move Headquarters out of Denver

Just trying to read that made my head hurt.

jadebangle
Premium
join:2007-05-22
Olathe, KS

Re: Qwest Move Headquarters out of Denver

take some aspirin or advil

Kfedka
Premium
join:2005-05-06
Spokane, WA

Stuck at 1.5mb/s

For Qwest business we are stuck at 1.5mb/s since we got to the location in 2004. Now its the middle of 2009 and still stuck at 1.5mb/s. Lame if you ask me. Updates and backups take forever!

Would be at least happy with at least 7mb.
viperlmw
Premium
join:2005-01-25

Re: Stuck at 1.5mb/s

Depending on where in Spocompton you are, you may be able to get up to 20M soon as that area is a FTTN project for 2009.

delusion ftl

@algx.net

Re: Stuck at 1.5mb/s

Wont help much for backups with the pathetic upload speed of their ADSL2+ basically being the same as what they have now with ADSL.

Unless they are on the receiving end, in which we better hope the sender doesnt have qwest either.

DeathK
Premium
join:2002-06-16
Cincinnati, OH

Familiar...

quote:
As DOCSIS 3.0 looms, Qwest plants head firmly in sand...
Kind of sounds like Cincinnati Bell. They don't seem to give a rats ass about remaining competitive speed-wise with Time Warner. They have been running fiber lines on the main street a little over a block away from here though. Maybe they'll at least get FTTN (in this case the box at the end of my block) and I'll see some decent speeds compared to the less than 2Mb I'm seeing now.

heat84

join:2004-03-11
Fort Lauderdale, FL

1 edit

AT&T is just as slow and stupid

Even U-Verse can only do 2Mbps UL. But at least it has the possibility of going FTTP.
RayW
Premium
join:2001-09-01
Layton, UT
clubs:
·XMission

We tried in Utah to get faster service.

But QWEST bought a law prohibiting the people from doing it efficiently.

Always like the folks who claim they have the "best interest of the people" at heart when opposing taxpayer mandated systems which "can not work", but then the companies they support are paying lots of bribes and lawyers to prevent what can't work????
--
I am not lost, I find myself every time.

longstreet

join:2004-11-14
Plano, TX

ID10T executives

Tom and Joe?

Speed is a non-issue? Are you two nuts?

No wonder this company has been heading face first into the gutter. Years back you have corrupt management and now you have leadership that has no utter idea.

The execs don't really have to care about the customer, as long as they get their fat paycheck. Hey, Qwest is all you can get in some places.

Ikyuao
Pro. debian Linux

join:2007-02-26
Wichita, KS
·Cox HSI


1 edit

xDSL series going be pathetic die anyway

That where DOCSIS 3 will be available over coaxial cable that really much faster as much as up to 150Mbits downstream and up to 120Mbits upstream and ADSL2+ or VDSL will have no match for DOCSIS 3 however that old xDSL series WILL really utter die in a pathetic death completely so xDSL going be sucks a lots anyway.
--
Professional Linux environmental blows microsoft windows out of the water.
cchamb2

join:2002-01-06
Tempe, AZ

RE: Qwest keeps pretendidng speed doesn't matter

They're on drugs.

Bump any cable subscriber from 3M/300K to 10M/500k and the difference blows them away, and that's still on DOCSIS 2.0.

Do it for less than, say, $10/month more, and they will never leave.
bus7821

join:2003-08-07
San Pedro, CA

The average person doesn't know what their bottleneck is.

Many people on this list don't qualify, but out among the masses there are countless people who think that their problem is a slow internet connection when they have no real idea whether their system's limiting factor is memory, CPU speed, disk latency, connection bandwidth, or whatever. Any claims of widespread demand for greater speed need to be taken with a grain of salt.

longstreet

join:2004-11-14
Plano, TX


2 edits

Re: The average person doesn't know what their bottleneck is.

The service offered by Qwest (specifically the upload) is several orders of magnitude slower than every other broadband carrier it competes with.

The discussion is about the fact that Qwest refuses to upgrade and compete. The claim that people are sheep is mere speculation and executive idiocy.

Qwest is loosing customers by the hundreds of thousands and will continue to do so until they fire their management, or pull their heads out of their collective asses.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

Thats why. . . . .

the top tier on cox az D3 is only 25/2 when midrange tiers in HAVE areas are getting 50/5![not in arizona but where theres REAL competition via fios]
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee
eatech

join:2006-05-02
518131

Even China has increased thier internet speed to 50mb

In China it is hard to get the Telco's and cable companies to do anything much less make the quality of the internet better. When I saw that the Telco's were offering 25mb and 50mb speeds via fiber my first thought is; it was for business, not true it is for the normal Joe or in there case normal Chen. I have to give thumbs up to China's Telco's this time. And that is a very rare thing to do.

If Qwest thinks that no one cares about speed I would like to know what the COO is smoking and not sharing?

Speed is the Quant essential thng now adays, with online gaming, and and game boxes, the speed needs to be both ways now, not just one.

If you ask me Qwest COO is completely lost of the internet modeland is just showing how dumb he is.

ogamawab

join:2009-03-26
Hinckley, MN

Minnesota

I am in Minnesota and Qwest does not offer dsl where i live. Sign......
Forums » Qwest Keeps Pretending Speed Doesn't Matter


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