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Qwest Profit Falls
No TV or wireless, no upgrade ambition, no problem?
by Karl Bode Tuesday 16-Feb-2010 tags: dsl · competition · business · telco · consumers · Qwest.net
Tipped by Romney2012 See Profile
Qwest has released their fourth quarter earnings, which indicate that Qwest earnings fell some 39% in large part thanks to the continuing death of traditional landline service. According to Qwest, the carrier posted a profit of $108 million, or 6 cents per share compared with a profit of $177 million one year earlier. Consumers and businesses continued to disconnect their landlines, reducing Qwest's landline total by 12 percent on the quarter, leaving Qwest with 6.8 million landlines in service.

Qwest hasn't wanted to spend the money on deploying IPTV service, so they've instead bundled DirecTV service. Bundled DirecTV customers rose 10% (23,000) on the quarter to 880,000 customers. Similarly Qwest has no wireless division, so they've been forced to resell service from Verizon Wireless, those customers rising 18.5 percent (64,000 subscribers) to 850,000 wireless lines in service.

As for broadband, Qwest's broadband subscriber total rose 4.5 percent (80,000), and the carrier now serves more than 3 million broadband customers. Qwest is of course modestly upgrading their network with VDSL service, which the company now says is used by 420,000 customers, or 14% of Qwest’s total high-speed Internet customers.

Qwest's primary focus has been cost reduction, the carrier trimming ts work force by 8.5% last year, or around 2,800 employees. Qwest has been trying to clean up their financials in large part because it appears the company is looking to be acquired, but Qwest's significantly rural copper-based network hasn't been seeing many suitors (at least at the price Qwest wants for it).

Qwest bought much of their current infrastructure from U S West in 2000 for $45 billion, but current estimates peg Qwest's total current worth at somewhere around $20 billion. That's a little steep for smaller carriers like Windstream Communications. Meanwhile carriers like Verizon who could afford such a deal are making a concerted effort to get out of the kind of markets Qwest serves.

With no wireless division, no real TV bundle, a dying landline base, significant debt and only modest upgrade ambitions (which you'll recall stock jock Craig Moffett claimed was a good thing,) Qwest's sale price may continue dropping whether Qwest likes it or not.

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Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY

2 edits

Will I be the last one

I have a hard wired Qwest phone will I be the last of the Mohicians? The only reason why I have a hardline phone is because my DSL service is with Qwest I realize I can dump the phone and keep the DSL sevice but I have not checked out in the last year or so what options I have with Qwest and they are not clear about it at all.

tubbynet
reminds me of the danse russe
Premium,MVM
join:2008-01-16
Chandler, AZ

Re: Will I be the last one

said by Transmaster:

I have a hard wired Qwest phone will I be the last of the Mohicians? The only reason why I have a hardline phone is because my DSL service is with Qwest I realize I can dump the phone and keep the DSL sevice but I have not checked out in the last year or so what options I have with Qwest and they are not clear about it at all.
honestly, i was looking at trying to save a few bucks by hitting up qwest for some dry-loop love. because i didn't want to sign a contract (i tend to move a lot, relocate for work) and didn't want a phone line (i have a cell and i get voip through an indie vosp), i was looking at paying nearly $45/month for dry-loop 1.5meg dsl. not a chance in hell.

q.
--
"...if I in my north room dance naked, grotesquely before my mirror waving my shirt round my head and singing softly to myself..."

Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY

Re: Will I be the last one

Wow that does suck!!!!! I quess for now I will just leave well enough alone.

Come on Qwest if you want somebody to purchase you hire a makeup consultant so you don't look like a 2 bit whore trying to peddle yourself on a street corner.
--
I am quite sure now that often, very often, in matters concerning religion and politics a man's reasoning powers are not above the monkey's.
- Mark Twain in Eruption

Tron4Net

join:2010-01-14
Corrales, NM

Re: Will I be the last one

Come on Qwest if you want somebody to purchase you hire a makeup consultant so you don't look like a 2 bit whore trying to peddle yourself on a street corner. LOL, I love it!
bsoft

join:2004-03-28
Boulder, CO
I pay $45/mo for 12Mbps/896kbps DSL from Qwest (promotional price, it's normally $50/mo).

I don't have a contract, they gave me a free modem at the Qwest store (which surprised me since I didn't have to do a rebate or agree to a contract).

You might want to consider dry-loop DSL anyway, because (at least in my area) there aren't any taxes or fees.

tubbynet
reminds me of the danse russe
Premium,MVM
join:2008-01-16
Chandler, AZ

Re: Will I be the last one

said by bsoft:

You might want to consider dry-loop DSL anyway, because (at least in my area) there aren't any taxes or fees.
there aren't any taxes or fees on my cable line from cox either. $45/month will get you preferred (12/1) and $60/month will get you premier (15/1.5).

until qwest can either offer me (a) lower price for less than what i'm paying or (b) vdsl at 7/5 for a price comparable to premier from cox, i'm not moving.

q.
--
"...if I in my north room dance naked, grotesquely before my mirror waving my shirt round my head and singing softly to myself..."
chronoss2009
Premium
join:2008-09-23
kudos:2

ask your parent - would you pay 500$ for a phone

go for it
try this simple experiment in

HOW STUPID ARE YOU (but your parents are smarter)

Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY

Re: ask your parent - would you pay 500$ for a phone

Well my parents are in their 80's so I don't know how far this idea would go.
nutcr0cker

join:2003-04-02
Chandler, AZ
kudos:2

The new qwest profitability strategy----ripoff

The new qwest profitability strategy. They even charge you 4$ for paying your bill. The autopay account gets disabled every 4 months and you have to opay up for their mess. Then again qwest is a monopoly with no comopetetion to the bottom spiral. Cox is more suckier than qwest.

Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY

Re: The new qwest profitability strategy----ripoff

I paid my billed online and these assholes at Qwest charged me a $1 dollar convenience fee. Will not do that again what fee will these clowns come up with next.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: The new qwest profitability strategy----ripoff

GE Money charges you $5 to pay your bill online and on the phone.
--
www.two-pugs.com www.twopugsbrand.com

AZ_OGM

join:2007-01-12
Phoenix, AZ
Reviews:
·Cox HSI

Only the big cities would benefit from a takeover

I don't see Verizon or the death star taking over Qwest anytime in the near future. Even if they would, they would keep the big cities in the market (Twin Cities, Seattle, Portland, Denver, SLC, Phoenix) and sell off the rest to another party simply because they don't want to deal with antiquated copper lines. Althogh seeing Verizon running fiber to every South Dakota farmhouse would be quite amusing, albeit extremely costly.

Van
Premium
join:2009-07-08
New Orleans, LA

Had a Qwest phone line for 2 months

and it was the single worst experience of my life with any company....PERIOD

I had not one day without a major drop in service....many days without any service at all.....poor customer service

I switched to Verizon DSL after that

aguyinaroom

@qwest.net

Re: Had a Qwest phone line for 2 months

How did you get Verizon DSL in a Qwest service area? They don't overlap.

Van
Premium
join:2009-07-08
New Orleans, LA

Re: Had a Qwest phone line for 2 months

In my apartment complex they do. They offer it through an MDU company that supplies DirecTV in my apartment.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: Had a Qwest phone line for 2 months

You must be using a reseller or something. Qwest does not offer local service in DC.
--
www.two-pugs.com www.twopugsbrand.com

n2jtx

join:2001-01-13
Glen Head, NY

I Feel 39% Too

I feel 39% less too?

Romney2012
Defeat Obama 2012-Chg we can believe in
Premium
join:2002-03-03
USA
kudos:4

Qwest future dim; but who wants them?

The big problem will be as Qwest profits keep dropping who will want to buy out their old copper infrastructure. Many of the rural communities involved may have to form 1930's style co-ops to buy their infrastructure just to keep phones running until they all switch over to wireless systems.
patcat88

join:2002-04-05
Jamaica, NY
kudos:1

Re: Qwest future dim; but who wants them?

said by Romney2012:

The big problem will be as Qwest profits keep dropping who will want to buy out their old copper infrastructure. Many of the rural communities involved may have to form 1930's style co-ops to buy their infrastructure just to keep phones running until they all switch over to wireless systems.
Wireless doesn't work in mountains.
rd1012

join:2004-04-11
Absecon, NJ

Qwest shooting their own foot again

Qwest recently upgraded their speed in my area, I've been on 1.5Mb and finally 20Mb is available.

The catch is I have to drop my local ISP (had them for 10 years) and switch to MSN. I complained very loudly to Qwest and they just don't care.

"Because of agreements we've made we are unable to give you faster service without switching your account to MSN..." bullshit.

I don't even feel sorry for them. I wish there was something other than Qwest and Comcast in my area... Thanks to our politicians I can't get UTOPIA either in my city.

TSWYO
Premium
join:2003-05-03
Cheyenne, WY
Reviews:
·Optimum Online
·Bresnan Online

2 edits

Re: Qwest shooting their own foot again

Your ISP may not be able to support those speeds. When you have Qwest DSL through your ISP, Qwest leases the line to your ISP, you connect to your ISP's DSLAM in the Qwest CO, and then off to your ISP's network.

I used to work for an ISP in Wyoming. Each CO would connect to the main office which had a couple DS3's, however depending on the size of the city, the circuit from the CO to the main office might have been a few T-1's.

While I hate Qwest, there is most likely a reason they wouldn't sell it through your ISP, they don't have the capacity to service you that speed.

David
Now accepting new patients
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:70
Reviews:
·AT&T Southwest
·DIRECTV
·AT&T Midwest
·Google Voice

Re: Qwest shooting their own foot again

said by TSWYO:

Your ISP may not be able to support those speeds. When you have Qwest DSL through your ISP, Qwest leases the line to your ISP, you connect to your ISP's DSLAM in the Qwest CO, and then off to your ISP's network.

I used to work for an ISP in Wyoming. Each CO would connect to the main office which had a couple DS3's, however depending on the size of the city, the circuit from the CO to the main office might have been a few T-1's.

While I hate Qwest, there is most likely a reason they wouldn't sell it through your ISP, they don't have the capacity to service you that speed.
I agree, 20mbps/2mbps sync looks great as a sync rate but if the ISP doesn't have any bandwidth behind it, it just as well be 1.5mbps/1.5mbps sync and you would accomplish the same objective. Best case here is if the ISP you use doesn't offer the speed, you need to be shopping around!
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
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patcat88

join:2002-04-05
Jamaica, NY
kudos:1
The reason is that the 20 mbitps product isn't tariffed and therefore isn't subject to unbundling which means no 3rd party ISPs, and Qwest would be insane to tariff it.

aguyinaroom

@qwest.net
Honestly, I've never understood why Qwest had to provide access to these smaller ISP's. Build your own damn network. You get a better price by going with MSN anyways. Not like you have to use it. God knows I've never downloaded any of their crap software onto my computers.
rd1012

join:2004-04-11
Absecon, NJ

Re: Qwest shooting their own foot again

My isp for the last 10 years is xmission, they're not really that small and have a legendary stellar service record. Can't say the same for the qwest / msn duo.

I spoke (via email) to both the ISP's owner and also the VP of qwest about this issue. They never quoted any technical reason for the rejection, but said it was all political. Now unless they are both liars, which I doubt, then it must be completely back room deals between qwest and msn that is shutting out 3rd party ISPs from their network.

I'm only repeating what I've been told. Beyond this I have no idea really and you could very well be right, but that's not what I was told... that's all I'm saying on this matter.
bsoft

join:2004-03-28
Boulder, CO
The simple answer to why you can't get 20Mb with your own ISP is that the new service eliminates the ATM infrastructure. The new DSLAMs are IP-based.

Tron4Net

join:2010-01-14
Corrales, NM
I live in the same sh*t hole you do! I have just Qwest and Comcast. as far as I'm concerned, I prefer another ISP!

Alakar
Facts do not cease to exist when ignored

join:2001-03-23
Milwaukee, WI

Very little to do with copper

Even though Karl237 See Profile likes to tie this to aging copper infrastructure and no broadband upgrades, Qwests problems have really nothing to do with those. If anybody here remembers Worldcom, Qwest was a part of that debacle. When Worldcom collapsed, Qwest was cut loose with a horrendous debt and the smallest market of any of the Baby Bells. Right now Qwest is sitting on $14.5 Billion in debt, with about $1.2 Billion coming due this year. If you don't have any money and can't get anymore credit, upgrading and adding services is a little tough. What is really amazing is that they are generating any profit and haven't gone bankrupt yet.
--
"Necessity is the plea for every infringement of human freedom; it is the argument of tyrants; it is the creed of slaves." William Pitt the Younger

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

Re: Very little to do with copper

??? Worldcom was a completely separate company from QWest, QWest has been buried in debt ever since they bought out US West.

Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY

Re: Very little to do with copper

Qwest was not directly involved in the Worldcom collapse but it took a gigantic hit in it's stock price it's value dropped by as I recall 97% down to something like 2 dollars a share. This was a Telecom industry wide problem but Qwest was the weakest of the Baby Bells and as was found out shortly after this, had accounting problems not unlike Worldcom.
--
I am quite sure now that often, very often, in matters concerning religion and politics a man's reasoning powers are not above the monkey's.
- Mark Twain in Eruption

CACA Head

@comcast.net
Correct- WCOM /MCI NKA Verizon has or had no affliation with Qwest - two separate companies.

Will LTE be the answer?

Alakar
Facts do not cease to exist when ignored

join:2001-03-23
Milwaukee, WI
said by KrK:

??? Worldcom was a completely separate company from QWest, QWest has been buried in debt ever since they bought out US West.
Ahhh, my mistake. I was thinking of Qwest/US West; mixed it up with MCI/Worldcom. Same thing though; cooked books, CEO's going to jail, huge debt load. They just don't have the money to compete.
--
"Necessity is the plea for every infringement of human freedom; it is the argument of tyrants; it is the creed of slaves." William Pitt the Younger

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
said by Alakar:

with about $1.2 Billion coming due this year. If you don't have any money and can't get anymore credit, upgrading and adding services is a little tough.
Well theres that bailout money but they don't like the terms attached to it.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·Optimum Online
·Verizon FiOS

Just wait...

Verizon and AT&T are sharpening their wireless knives to pull qwests millions of customers away from them with wireless voice and data plans which make their wired network look like something out of a 1960's scifi movie. Maybe Verizon gets to offload the rest of its wired and wireless debt onto qwest in some loophole deal. Just when you thought telecom couldn't get any more corrupt and anti-consumer.
fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

So what's it going to be then?

Qwest is doomed for survival.. that was pretty clear for a while now and that's not just a doom and gloom prediction... in today's world of communication companies, Qwest is too large of a company to be so small. (No offerings of their own)

They're reselling Verizon now (no longer Sprint) ... so, will they boost up Verizon's profits to help VZ come buy Qwest?

They're reselling DirecTV.. does that mean DirecTV is in a better position to buy Qwest? I doubt DirecTV wants to get into the phone business although that would certainly give DTV an infrustructure to enhance their own product delivery - again highly doubtful.

They provide ATT wifi, again, another competitor is getting money out of Qwest..

I could go on.. Qwest, with all their reselling of services, sounds like a small mom and pop shop that has to turn to VARs to operate amongst the big boys.. only, history will show that eventually, the only one that wins are the VARs and eventually the VARs will wind up taking over the mom-and-pop operation's customers.

I personally see the writing on the wall for Qwest, and always have. I think it's time they either find and put some money into their network and build it up, or simply put the for-sale sign on the corporate head quarters and at least give THEIR customers the ability to get some of the better services that others are starting to provide.

Afterall, they really only have an aging POTS network and so-so DLS options.
travelguy

join:1999-09-03
Santa Fe, NM

1 edit

Re: So what's it going to be then?

said by fiberguy:

I personally see the writing on the wall for Qwest, and always have. I think it's time they either find and put some money into their network and build it up, or simply put the for-sale sign on the corporate head quarters and at least give THEIR customers the ability to get some of the better services that others are starting to provide.
That's the problem - the For Sale sign has been up on Qwest for months now, but no one is interested - at least at the price Qwest management wants, their balance sheet doesn't permit them them to borrow money, and with guys like Craig "no capital investment" Moffett on Wall Street, Qwest isn't going to issue any more stock.
Sammer

join:2005-12-22
Canonsburg, PA

Reverse Morris Trust

said by travelguy:

That's the problem - the For Sale sign has been up on Qwest for months now, but no one is interested - at least at the price Qwest management wants, their balance sheet doesn't permit them them to borrow money, and with guys like Craig "no capital investment" Moffett on Wall Street, Qwest isn't going to issue any more stock.
As much as I hate to say it, until Congress closes that danged loophole Qwest should probably try to sell off its landlines in about 9 states in a Reverse Morris Trust deal.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
Reviews:
·WOW Internet and..
It would be Q's best interest to start moving away from their hardwired network and start going all wireless (wimax or even LTE) and build out a brand new network and say screw the copper plant and leave it on the poles or scrap it.

That would be the best move for them. But then again its the $$$$ issue, but maybe issuing a statment like that could get them the $$$$
--
www.two-pugs.com www.twopugsbrand.com
Avder

join:2002-05-08
Moorhead, MN

What a joke

As soon as Midcontinent finishes its Moorhead, MN rollout, I will be dumping my 3 meg DSL for the 25 meg Cable Midco offers, and also dumping my landline for a cell and/or VOIP.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

US West by any other name. . .

still stinks!
Chewyrobbo

join:2005-04-12
Tacoma, WA

1.5

All i can get is 1.5, nothing better for DSL had to leave them for comcrap.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: 1.5

doesn't Tocama have their own Muni (one of the oldest in the country) providers? Click?
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www.two-pugs.com www.twopugsbrand.com

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