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story category Qwest Starts Reselling Verizon Wireless
Only to new customers, existing customers to be ported shortly
(old news - 02:50PM Wednesday Jul 30 2008)
tags: business · wireless · Qwest.net
Today Qwest announced that Verizon Wireless service is now available to all new residential and business customers across their network footprint. The telco announced last May they'd be dumping Sprint and reselling Verizon Wireless because they weren't happy with sales. Part of that might have been that the telco was marking regular Sprint service up by $5, and imposing a 5GB monthly cap where none existed previously (though Sprint now also caps users). No word yet on what the markup on Verizon Wireless service will be (assuming there is one). Qwest says they'll soon be reaching out to existing Sprint/Qwest customers to migrate them over.

Related:
  1. Qwest CEO to Speak with Analysts on Future Plans
  2. Qwest Talking to AT&T for Wireless
  3. Qwest Blames Housing Crisis for Profit Problem
  4. Qwest Dumps Sprint, Will Resell Verizon Wireless
  5. Comcast, Qwest Annoyed With Twin Cities Wi-Fi Plans
  6. Qwest Blames Bad 2nd Quarter on Competition
  7. Qwest Defends Not Running FTTH
  8. Qwest Customers Get Free Wi-Fi
Forums » Qwest Starts Reselling Verizon Wireless
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wifi4milez
Big Russ, 1918 to 2008. Rest in Peace

join:2004-08-07
New York, NY
·Sprint Mobile Broa..
·RoadRunner Cable
·BroadVoice

Wholesale?

Unless Qwest can sell the Verizon service at a discount (over what Verizon charges), I would imagine their uptake rate will be very similar to what it was with Sprint. There is a reason the "Pivot" service failed, and there is a reason the Sprint resale agreement didnt work out. As much as carriers (PR and marketing people) would like us to believe, NOBODY cares if they can get "all services on one bill". If I am already paying (fill in carrier name here) for home services, the only reason I would consider allowing them to provide me with wireless is for a significant discount. Paying more money for the "convenience" of having everything on one bill doesnt cut it for most people.
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If history teaches us anything, it teaches that simple-minded appeasement or wishful thinking about our adversaries is folly.
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LiamJunket
Premium
join:2002-03-03
Ocean City, NJ
·Comcast

Some info on Verizon under Qwest

1st - if you are Qwest customer and have single billing with your Sprint Wireless service don't switch now it will actually increase your bundled costs(for now). Here is a warning at Qwest web site.
»www.qwest.com/residential/produc···les.html



2nd - here is a link at Verizon's web site that is pitching the new Qwest deal:
»https://www.vzwshop.com/Qwest/Landing.aspx

The attached looks to be the cheapest deal($40/mo) prior to any bundling discounts Qwest may offer:


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jimk
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Re: Wholesale?

said by wifi4milez See Profile :

As much as carriers (PR and marketing people) would like us to believe, NOBODY cares if they can get "all services on one bill". If I am already paying (fill in carrier name here) for home services, the only reason I would consider allowing them to provide me with wireless is for a significant discount. Paying more money for the "convenience" of having everything on one bill doesnt cut it for most people.
This is especially true when you can just sign up for auto payment from your checking account or credit card, or you can use your bank's online bill pay and take care of all of your bill payments from one screen. I could see it as being an advantage if you had to worry about dealing with piles of paper and sending checks, but not for anyone who does their banking online.
iansltx

join:2007-02-19
Fredericksburg, TX
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Probably no markup...

I heard that Qwest\VZW would be Verizon-branded, with no Qwest branding anywhere, sorta like Pivot or something, where you have all the services on one bill but each company still maintains branding. I'd expect to see no markup, and possibly bundle discounts.

Technically by the way all Qwest phones can be flashed to Verizon; Sprint is CDMA as is VZW. Whether Qwest will invest in doing this (thus saving money in the long run I'd think) I'm thinking not.

wifi4milez
Big Russ, 1918 to 2008. Rest in Peace

join:2004-08-07
New York, NY
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Re: Probably no markup...

said by iansltx See Profile :

I heard that Qwest\VZW would be Verizon-branded, with no Qwest branding anywhere, sorta like Pivot or something, where you have all the services on one bill but each company still maintains branding. I'd expect to see no markup, and possibly bundle discounts.
Ahhh, but thats exactly why Pivot failed! For some absurd reason the marketing people assumed customers would pay more (no bundle discount in sight) for basic Sprint service.
--
If history teaches us anything, it teaches that simple-minded appeasement or wishful thinking about our adversaries is folly.
-Ronald Reagan-
Jonbo298

join:2004-01-12
Council Bluffs, IA

Re: Probably no markup...

Qwest is all about the bundle discounts so I'd be shocked if they didn't offer any if you put VZW service on your Qwest bill. Alot of people like the convenience of one bill even if it had no discounts (and service didn't cost more to be on one bill). For me, it doesn't matter. I know what to pay each month and I'm content with how my bills are arranged.

wifi4milez
Big Russ, 1918 to 2008. Rest in Peace

join:2004-08-07
New York, NY
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Re: Probably no markup...

said by Jonbo298 See Profile :

Qwest is all about the bundle discounts so I'd be shocked if they didn't offer any if you put VZW service on your Qwest bill.
Huh? Did you read the same article as the rest of us? Qwest charged more when reselling Sprint ($5 more to be exact), and thats why nobody bought it! You would hope they learned from their past mistake, but you never know.
--
If history teaches us anything, it teaches that simple-minded appeasement or wishful thinking about our adversaries is folly.
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hottboiinnc
ME

join:2003-10-15
Toledo, OH
·buckeye cable

Pivot failed due to the companies did not promote it. If they did it was hidden online or in some corner at a walk-in service center. They didn't tell many people about it at all.

Also when you did go to sign up the cable company could not port your number for some reason from Sprint to their system and would give you the run around. It was more on the Sprint end with that though as sprint would say it wasn't on their end and they never heard of Pivot before.
wildcat man

join:2007-11-03
Kansas City, MO
·Sprint Mobile Broa..
·RoadRunner Cable

Re: Probably no markup...

And if a current Qwest wireless customer walks into a Verizon Wireless store to change over to the new plan later this year (or get service on the current plan), the VZW store employee will be as clueless as the Sprint employee was. There are myriad reasons why Pivot did not succeed, but many of the possible sources of failure can also be found in the Q/VZW agreement. The inconsistent retail experience is certainly one of them. Implications to Q are much larger, however: Pivot started from zero and Q from something a lot closer to a million subscribers. One question for the group: Can Qwest undercut the $99 all you can eat voice plan from VZW? If unlimited is where the growth is happening, how can Qwest respond?
hottboiinnc
ME

join:2003-10-15
Toledo, OH
·buckeye cable

Re: Probably no markup...

Chances are the customer will have to sign-up at Qwest and they'll do the paper work and go from there.

A college (University of Toledo) does that here. They resell VZ but they just put the plans in their name and pass the discount onto the student or employee. You have to wait on your phone to be mailed but you still get a nice discount due to buying power.
wildcat man

join:2007-11-03
Kansas City, MO
·Sprint Mobile Broa..
·RoadRunner Cable

Re: Probably no markup...

so Qwest could sell the same VZ wireless unlimited plan for $92 or $93? and that would be better than a Sprint stand alone unlimited plan by how much (it's actually negative) and Virgin Mobile unlimited, and TracFone unlimited? Wouldn't anything below $99 undercut the VZ retail stores? Can Qwest undercut handset prices - it doesn't appear to be the case. I'm missing the value proposition - one bill?

To the Pivot critics, the product had many issues from the start but the biggest one was systems. Not just the interfaces, but the training. I think Q will face this if they actively try to market the VZW service - Q will likely be responsible for entering orders for wireless service into VZW, and the interfaces and screens will be different. Rate plan migration of the existing base will also be different - I have not compared the old and new plans, but I would be shocked if they were similar.

If I were Q I would focus on two plans: $99 all you can eat for the naked DSL folks (although no femto yet), and a low end plan with a free phone. Skip the rest - too much hassle to service, and not enough scale.

wifi4milez
Big Russ, 1918 to 2008. Rest in Peace

join:2004-08-07
New York, NY
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said by hottboiinnc See Profile :

Pivot failed due to the companies did not promote it. If they did it was hidden online or in some corner at a walk-in service center. They didn't tell many people about it at all.

Also when you did go to sign up the cable company could not port your number for some reason from Sprint to their system and would give you the run around. It was more on the Sprint end with that though as sprint would say it wasn't on their end and they never heard of Pivot before.
There is no question that the marketing of it was terrible. However, the fact that they also charged more for the service (than from Sprint directly) likely put off the few customers who actually cared enough to inquire about it.
--
If history teaches us anything, it teaches that simple-minded appeasement or wishful thinking about our adversaries is folly.
-Ronald Reagan-
travelguy

join:1999-09-03
Santa Fe, NM

said by iansltx See Profile :

I heard that Qwest\VZW would be Verizon-branded, with no Qwest branding anywhere,
Yep - I received a big Qwest flyer in the mail this past weekend with a couple of pages promoting Verizon phones and service. To me it looked like your bog standard sales agent arrangement. Didn't pay any attention to the pricing though.
Nick125

join:2004-03-08
Albuquerque, NM
I'd doubt that they would go through the hassle of flashing the Sprint devices for Verizon. Not only would that require actually flashing the devices, it would also require Verizon to allow the devices on their network.

Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY

That explains it

Now I know why Qwest's wireless site was down.
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cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN

Qwest Reselling Veriizon?

One telco reselling the competition's service. Someone's going to get screwed in the end and it's not going to be Qwest or Verizon.
hottboiinnc
ME

join:2003-10-15
Toledo, OH
·buckeye cable

Re: Qwest Reselling Veriizon?

just to let you know. They do not compete. they are actually split into their own service areas and do not overlap.

The only thing they competed on was Wireless which will be changing.

It would be different if they serviced the same landline area and just resold that.

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
·Verizon FIOS

Re: Qwest Reselling Veriizon?

said by hottboiinnc See Profile :

just to let you know. They do not compete. they are actually split into their own service areas and do not overlap.
I know that their service areas are for the most part distinct so there is no real competition for the same customer between them. However speaking in general terms both are telcos companies so therefor they are "the competition" within the industry. My point is that no telco has ever had the customers interests at heart, let alone two of them working together.
hottboiinnc
ME

join:2003-10-15
Toledo, OH

Re: Qwest Reselling Veriizon?

and just one other thing- VZW and VZ are seperate. VZW is a joint partner with VodaFone in VZW. So its still not really "the competition".

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN

Re: Qwest Reselling Veriizon?

Sigh. Never mind.

mystryfiostk

join:2008-07-17
00000

1 edit


Re: Qwest Reselling Veriizon?
and just one other thing- VZW and VZ are seperate. VZW is a joint partner with VodaFone in VZW. So its still not really "the competition".


thanks, Captain Obvious.
kieranmullen
Premium
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Portland, OR
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Wireless is good money

Ever wonder why there are tons of little carts in the malls selling wireless phones? For years the comission on wireless phones has been quite good.

$200-$300 per sub plus residuals! The same is true for satellite dishes.

AND the wireless companies have the audacity to charge people up front for handsets claiming they cost us so much... (sob)

I hope Sprint doesn't go down without a fight (even though they are one of those companies that charge up front) and lowers the package of the unlimited plan to start some price wars.

Unlimited is what it should be. Count minutes to make toll free calls? Count minutes to check your wireless voicemail? Count the minutes for calling people on the same network (They finally did away with that in most plans) Raping people on SMS messaging WTF?

Cricket Wireless has the right idea with unlimited pricing. Hopefully there coverage gets better. »www.mycricket.com/portland/

I remember people saying that VoiceStream was garbage before Tmobile decided to buy them out.

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SterlingJ85
Obama 2008

join:2000-11-19
Millville, NJ
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Qwest...

Why oh why did they sell off their network assets and spectrum. Qwest had a GREAT wireless network (where they offered service at least).. If they had spent money upgrading to third-generation networks like Verizon/Sprint... they could dominate the areas they serve instead of just bleeding landline customers and watching their revenue tank. $5 a month markup versus people having full plans?

I think it was a stupid bullshit move, and seeing as how they have no intentions yet of providing real VDSL or FTTP/FTTH.. I really am struggling to see how they think they will ever survive. Their cash flow is already pretty crappy.

If it wasn't for their IP network size/revenues, i'm not even sure they could stay in business at this point.

MNTWINSFAN

@comcast.net

Question

Hello!

I still have a VZW account open.

Could I take my VZW account and transfer it over to Qwest in October? (So it will bundle with my bill) or do I need to start a new VZW account at Qwest?

Thanks you for your help.
James
Forums » Qwest Starts Reselling Verizon Wireless


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