Qwest Tries To Seem InterestingRepeats modest broadband plans, hints at wireless, 'geek squad' support... ( old news - 04:13PM Monday Feb 25 2008) tags: business · alternatives · bandwidth · telco · Qwest.netSince they lack a wireless division and their next-generation broadband upgrade plans are somewhat yawn-inducing, Qwest doesn't get much attention from the gossip hens on Wall Street or the tech media. In an effort to remedy this, Qwest CEO Ed Mueller this week is meeting with analysts to try and get somebody, somewhere excited about what the smallest of the baby bells is up to. Qwest's frequently delayed next-gen broadband plan (leaked to us first last Summer) is to spend $300 million to deliver 20Mbps VDSL to about 1.5 million customers over the next two years. Compare that to the $6.5 billion AT&T is spending on U-Verse and the $23 billion Verizon is spending on FiOS. The company is also testing line-bonded VDSL at speeds of 38Mbps, but they've repeatedly stated they aren't interested in being a video provider. Qwest hopes to see a FTTN/VDSL penetration rate of 40% by 2010, with upgrades costing the company around $175 per home. In today's meeting in Manhattan, Mueller said the company already "passes" (not necessarily serves) 1.5 million customers with FTTH. Mueller told analysts that the broadband take-rate jumped 21 to 60 percent in a Colorado trial market where Qwest installed fiber to the home, which should tell them something. Much of what Mueller told attendees was not new, including fresh hints that the company wants to deploy a "different type of wireless" plan (possibly cooperative WiMax with Sprint?). The CEO says that just 6% of Qwest customers grab wireless service -- not too surprising given their offering is simply a re-branding of Sprint service, but more expensive and with data caps. Mueller did say he's eager to renegotiate a new financial deal with Sprint. The CEO also stated that the company would likely soon offer Geek Squad-style tech support services, something that's increasingly common (see Cox's tech solutions). Mueller, who today insisted that broadband is a $1 billion market for the company, should offer a few more tidbits tomorrow at the Merrill Lynch Communications Services Forum, which should be webcast. Hopefully there will be some surprises in the mix. Related:- Qwest Wants To Avoid 'Speed Game'
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- Pittsburgh, Verizon Haggling Over FiOS
- DSL Vs. Carrier Pigeon
- Verizon's New Wireless Pricing Is An Insult
- What Network Neutrality Is REALLY About
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  BabyBear Keep wise ...with Night-Owl
join:2007-01-11
3 edits | Cue: David Bowie's Money Executives wet dream. Qwest's $30 address change fee with Geek Squad fee structure.
"Yeah you need a new HD & windows reinstall. That'll be $300 please. But all that happened was my DSL became unplugged!?!?!" "Oh yeah thanks for reminding me, ((Click)) ok that will be $375."  | |
|   NOCMan Verizon Fios User Premium join:2004-09-30 Flower Mound, TX | Geek Squids Cant Fix Crap I feel sorry for any Quest customer who lets those incompetent kids handle their computers. -- Mac Chatter »www.macchatter.net | |
|   danawhitaker Space...The Final Frontier Premium join:2002-03-02 Urbandale, IA
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| Specifics?
I'd like to know more specific details about their plans. Right now it basically seems like the generic mumbo-jumbo that politicians like to sling around. I'm in a suburb of Des Moines, and for three years now I've been waiting for 7mbit service to penetrate my neighborhood when people just a few miles away have had it all along. They apparently have no interest in upgrading this area, or if they do, they don't communicate it. I'm not out in the middle of the boonies, so I don't understand the lack of interest in upgrading. My neighbor had Qwest initially but he switched a few years ago, and I finally switched recently out of desperation for something better than the 512kbit downstream I was getting. Hell, I'd settle for them FIXING service in neighborhoods where it goes down the tank and their only solution is to tell people to drop their speed tier.
I used to be on the bandwagon of people who said that 1.5mbit was fine, that I couldn't tell the difference in browsing and e-mail between DSL and my friends' cable service, but now that I have cable...oh, yes I can. Everything loads instantly. Online games load much faster. Sites with a lot of embeded video/media load much faster and are actually tolerable to use. The buffer times for online radio don't stink. None of that stuff has to do with filesharing. I can't speak for the stability of cable internet in every neighborhood that Qwest services, but for my area, it appears to be at least as stable as Qwest was.
As more people start to take advantage of legitimate services that require large file downloads - i.e iTunes movies, netflix downloads - they'll start to care more and more about the available download speed too. Songs on iTunes download almost instantly for me now compared to taking 2-3 minutes apiece. I've never done any video, but I'm sure the difference would be incredibly noticeable. Qwest needs to start addressing this in all areas, not just the few neighborhoods it wants to cherrypick for its newer, faster tiers. -- You're watching Sports Night on CSC so stick around... | |
|  |   Karl Bode News Guy join:2000-03-02 | Re: Specifics? 23 deployment markets at first, if you click on the link above about the leaked plans I think the initial deployment will mirror those pretty well...
Qwest PR seems to be hinting that they'll be unveiling more details pretty soon. | |
|  |  |   danawhitaker Space...The Final Frontier Premium join:2002-03-02 Urbandale, IA
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| Re: Specifics? I did read that, way back when it was first posted. In fact, I commented in that same thread. Des Moines is a very large area. Like I said, some of Des Moines has 7mbit service, my area is, if they're lucky, now only being provisioned at 640/256 due to some odd problem out here. We're supposed to be able to get 1.5mbit. -- You're watching Sports Night on CSC so stick around... | |
|   dvd536 as Mr. Pink as they come Premium join:2001-04-27 Phoenix, AZ | Qwest DSL Just HEARING this makes me want to pull my hair out. even qwests lackluster fibre product is capped at 5mbps. * y a w n * -- You can never be too rich, too thin or have too much Bandwidth | |
|   Topmounter Sent By Grocery Clerks
join:2001-02-20 Evergreen, CO | Waiting... ...to get bought by Verizon of course!!! | |
|  dynodb Premium,VIP join:2004-04-21 Minneapolis, MN | ADSL2+, not VDSL Actually, most of the $300 million is going towards FTTN ADSL2+ not VDSL, which is still being deployed in markets where it already exists. A lot of the existing ADSL remote DSLAMs can and are being converted to ADSL2+ / FTTN. | |
|  |   plk bo may sleep in loft Premium join:2002-04-20 Ogden, IA
| Re: ADSL2+, not VDSL I agree. ADSL2+ will fall short of their expectations with only 1 meg up. Two years out DOCSIS 3 will or should be main stream and ready to deploy. I see the cables switching to DOCSIS 3 modems later in the year. An indication of things to come.
Thus, as Qwest deploys a town to ADSL2+, the cable will just follow in with docsis 3. This will make the new improved deployment moot. This same group the CEO talks about will also be uploading pictures and broadcasting their HD web cam on all 4 computers in the house. One meg up just isn't going to last long term. Plus, cable can probably squeeze 2 megs up out of docsis 3 if not more.
Qwest: Scrap the adsl2 and deploy vdsl. Your going to need the bandwidth! -- Thermaltake 2000a/Asus P4C-e/p4 3.4/ocz3500 2x512/WD.2x200g/raptor2x74 raid 0/ATI 9600/APC sua 1500/Logitech z-680/ Samsung 213t LCD/MX 1000 | |
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