wings10I Am Legend Premium Member join:2004-06-09 South Elgin, IL |
wings10
Premium Member
2011-Oct-27 12:41 pm
Not going to happen.What's next? Go after ComEd for your power outage? | |
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| FFH5 Premium Member join:2002-03-03 Tavistock NJ
1 recommendation |
FFH5
Premium Member
2011-Oct-27 12:44 pm
Re: Not going to happen.said by wings10:What's next? Go after ComEd for your power outage? This is just the usual scummy law firms wanting to make a buck to go away with a settlement. It is called greenmail and isn't much more moral than blackmail. There are just too many law school graduates that need to pay back their student loans and will do anything to make a buck. | |
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| N3OGHYo Soy Col. "Bat" Guano Premium Member join:2003-11-11 Philly burbs |
to wings10
Only people RIM is "unjustly enriching" is Google & Apple.... | |
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to wings10
utilitys have there own laws that cover and force the utility's to have working systems and can fine them if they don't do there part. Cell phones do not. | |
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| vpoko Premium Member join:2003-07-03 Boston, MA |
to wings10
No, but ComEd doesn't bill me for power during the time that it's out. They're entitled to a pro-rated refund for the days that the service was not working, but being paid for. | |
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| | elwoodbluesElwood Blues Premium Member join:2006-08-30 Somewhere in |
Re: Not going to happen.said by vpoko:No, but ComEd doesn't bill me for power during the time that it's out. They're entitled to a pro-rated refund for the days that the service was not working, but being paid for. Your power goes out for **DAYS** ? Your avatar shows Boston, unless you there is a BF nowhere Boston in Massachusetts, how the hell does power go out for days in a big city like that? | |
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| | | visio join:2001-08-29 Austin, TX |
visio
Member
2011-Oct-27 2:42 pm
Re: Not going to happen.what's your argument? regardless of where you live, utility providers generally do not bill you when (for whatever reason) they arent providing a service. | |
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| | | vpoko Premium Member join:2003-07-03 Boston, MA |
to elwoodblues
said by elwoodblues:Your power goes out for **DAYS** ? Your avatar shows Boston, unless you there is a BF nowhere Boston in Massachusetts, how the hell does power go out for days in a big city like that? No, I didn't say that at all. But whatever period that my power is out for - be it minutes, hours, or days - I'm not being billed for it. A company is not entitled to payment for a service that they didn't actually provide. | |
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to elwoodblues
I've gone 14 days so far here in the city. Too bad their focus is on Fiber and running private business out of business instead maintaining their power infrastructure. | |
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| KearnstdSpace Elf Premium Member join:2002-01-22 Mullica Hill, NJ |
to wings10
power company is a terrible example. if the power goes out the meter is not spinning and I am not racking up charges. | |
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enrichment ??this lawsuit make it seem as if RIM made/save money because of outage. Most probably RIM actually would have spent tons of money fixing this issue (with all the overtime and probably expediting hardware replacement etc.) | |
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| vpoko Premium Member join:2003-07-03 Boston, MA |
vpoko
Premium Member
2011-Oct-27 1:17 pm
Re: enrichment ??That's not the customers' problem. If someone pays for 30 days of service (in a billing cycle) and only gets 27, they should get a refund for the 3 days they didn't get service but were paying for it. | |
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Re: enrichment ??That's actually the cell phone provider's problem. Cell phones didn't stop working as a result of the outage, only messaging stopped. | |
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| | | elwoodbluesElwood Blues Premium Member join:2006-08-30 Somewhere in |
Re: enrichment ??said by tired_runner:That's actually the cell phone provider's problem. Cell phones didn't stop working as a result of the outage, only messaging stopped. It's also a consumer product, no SLA's involved. | |
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| | | | vpoko Premium Member join:2003-07-03 Boston, MA |
vpoko
Premium Member
2011-Oct-27 3:51 pm
Re: enrichment ??said by elwoodblues:It's also a consumer product, no SLA's involved. So if I walk into a store, pay for a product, and then the store doesn't give me my product, I'm not entitled to a refund because I didn't have an SLA? Or if I hire someone to shovel snow, and they don't show up, I still need to pay them because I don't have an SLA? | |
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| | | | sk1939 Premium Member join:2010-10-23 Frederick, MD |
to elwoodblues
Actually, a lot of major corporations still use Blackberry for it's security features like encrypted messaging. Those companies all have SLA's I'm sure. | |
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| | | michieru Premium Member join:2009-07-25 Denver, CO |
to tired_runner
The cellphone provider was providing access to the internet at the time the outage happened. This was a problem with RIM and not the cellphone provider. RIM had a faulty system with no redundancy and it collapsed, yet the customers need to pay for 3 days of service they never got?
Their customers are leaving because of this, and as a blackberry customer I am considering my next upgrade to be a android and not a blackberry. | |
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Enrichment.He he... "enriched." | |
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sharksfan3 Premium Member join:2004-02-16 North Hollywood, CA |
RIMpeople still use blackberry devices? can't recall the last time i saw one... | |
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Re: RIMHeck i dont even remember the last must have RIM phone | |
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to sharksfan3
said by sharksfan3:people still use blackberry devices? can't recall the last time i saw one... Surely you jest. A Sh*t load of people use them including myself. But, for how much longer Hee Hee. I just demo'd a Windows 7 phone and I want one!! Dave | |
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lawyersof course this is a stupid ambulance chaser looking to get in on the action. Thing is RIM pays out to the carriers SLA penalties for such things (seven figures per carrier). You think carriers wouldn't cover their ass for such eventualities? | |
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Does RIM collect any $$$??Google is free even apples iCloud is free (e-mail and contact storage etc.)
But does RIM charge? if so Yes they should issue refunds but if they are anything like google and apple then what refund is available? Heck they are giving free paid apps, isn't that enough?
I would think you should still be able to text and call because it was not a provider outage it was a BBM outage. Seeing most people have a corporate e-mail address you "could" always check your e-mail from your computer. From what I understand you could not connect to BBM services. | |
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I have no issue with itI use my phone just about every minute for work.
I pay an amount per month that I think is criminal.
If my phone's network went off for a day or more...I would want a refund for that day even if it is a few bucks.
Someone brought up power...yes, if my power went off, the power company would not charge me for that day. When my DirecTV goes out (not often), I call DirecTV and they give me either some credits or something financially. | |
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Ben B
Anon
2011-Oct-28 11:54 am
Rip offFrom a systems administrator standpoint, I completely loath the blackberrys. For the BB to fully communicate (email, contacts, calendar) with an exchange server, I have to purchase/setup/maintain a blackberry exchange server and also pay a monthly access fee to connect to that server. Guess what? Android/iPhones can fully connect directly to exchange without any additional hardware/software/fees. | |
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Re: Rip offYou are misinformed. BESX is free for up to 75 users. I have 12 active synch devices that hammer my server harder than my 72 BB users.
And BB with OS 4.2 or higher can connect to OWA - which did seem to work for some during the outage.
And with BB you get a shedload more administrative features. | |
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Ben B
Anon
2011-Nov-1 9:44 pm
Re: Rip offI stand corrected. BES was already in place when I took over. Good to know its free up to 75 users. However, Sprint does charge me $30 a month to connect that server (I still dont understand why). If I can sync email/contacts/calendar via OWA, then I'm going to move my 1 user off BES and get rid of it. | |
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