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Rhythms turn
(old news - 06:13PM Tuesday Jan 16 2001)
As long predicted here, it is finally Rhythms turn for belt-tightening. Despite protestations from the company as recently as December that, unlike Covad and NorthPoint, everything was just fine, they have now announced 23% layoffs (450 employees) and a 15 million charge against earnings. cnnfn story here. The cost reductions are expected to now allow their cash to fund them "into first quarter 2002".

Forums » Rhythms turn
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Anon

Protestations???

Is that a word?

justin
Australian
join:1999-05-28
Brooklyn, NY

Re: Protestations???

http://www.dictionary.com/cgi-bin/dict.pl?term=protestation

jasonzzz

join:2000-08-19
San Diego, CA

Re: Protestations???

Protest would have been fine. Waste 6 bytes and trying to be a bit high brow?!

Frostbite

join:2000-06-13
Framingham, MA
clubs:


2002, not 2001

said by DSLReports:
The cost reductions are expected to now allow their cash to fund them "into first quarter 2001".
Actually, the report says that it'll extend their cash into next year.

The title also says it explicitly:
said by cnnfn:
Rhythms NetConnection says staff cut of 23 percent extends cash to early '02
--
=C=

[text was edited by author 2001-01-16 18:26:24]

justin
Australian
join:1999-05-28
Brooklyn, NY

Re: 2002, not 2001

yep thanks.. 2002 sounds more than a year away

chris
focus
Premium
join:2000-08-13
Middletown, CT
Not at their burn rate .. . .
racefan65

join:2000-12-17
Varna, IL

Kings of Waste

as an employee of Rhythms, let me say I have never worked for a company that wastes near as much money as they do. Even with the cutbacks, I find it amazing they think that they have funding through Q1 of 2002, and seeing the departments that had the cuts, I think the already mediochre customer service is going to suffer greatly.

Bewildered

@powerinter.net

Re: Kings of Waste

How many 20 year old Rhythms managers does it take to srew in a light bulb? One to do the work and 19 to screw the other managers. Smile and lie...smile and lie...smile and lie...you will never get layed off at Rhythms.
Anon

Re: Kings of Waste

At least one of them is being productive!

El Duce

@home.com

Re: Kings of Waste

Racefan you describe yourself as a rhythms employee. You are not, nor were you at the time you wrote that letter a Rhythms employee. Rhythms increased their productivity and changed their business plan. Some decisions I am sure were hard to make, some not so hard. When it came time to trim the fat, you were the most obviously fat man around. Rhythms still rocks.

Disgusted

@Denver1.L


Re: Kings of Waste

El Duce,

Rhythms does not rock unless your a young female who will gladly sleep with or flirt with your boss to get that $50,000 65,000 a year salary. Rhythms is the most dishonest company I have ever witnessed. The customers and stockholders are getting shafted. Rhythms layed off the very people that over a year ago said Rhythms is wasting money and lying to their customers. There is hardcore violent pornography that is displayed on their computers and if someone says that it is distracting, or they don't like it, they get canned. A girl got raped inside Rhythms less then 2 months ago and the managers try to cover it up and blow it off. Rhythms is facing massive lawsuits from former employees and the SEC is looking into the way they cook their numbers. Maybe you are one of the ones that has no technical skills and a high paying salary position. Maybe you like violent porn and don't mind sleeping with or flirting with your boss to get that plum job. If that is your style then Rhythms is the perfect place for you.

chris
focus
Premium
join:2000-08-13
Middletown, CT

Re: Kings of Waste

Hoooooooooooooooooooooly moly!!!

I am assuming that with these accusations you have proof?

Give us the dirt!!!
Anon

Re: Kings of Pettiness

Okay, I know of a couple of supervisors who got their jobs because of the size of their chests (it certainly wasn't because of their technical knowledge or people skills), but the rest of it is petty BS from someone who unexpectedly got to take the rest of the day off yesterday.

C'mon folks, no one likes to get laid off, and I'll probably be bitter too when it's my turn. In a perfect world layoffs wouldn't happen, but this isn't a perfect world, and the reality is that people are getting laid off in every industry in this country and not just DSL. Remember, life is just a game . . . so suck it up, grab a helmet, and get back in there.

Disgusted

@pub-ip.p

Re: Kings of Pettiness

I don't think RAPE is petty. I'm sure you want all of this to go away so you can get back to "work." The people who are suing Rhythms started to join together long before the lay-offs.

Disgusted

@pub-ip.p

You say life is a game and lie with no shame. You say don't be bitter while standing in your own litter. You wait your turn as you watch other people burn. You say suck it up and run people over with a MACK truck. I would not want you on my team as your apathy would get us all reamed.

By the way I never got axed from Rhythms. I found greener pastures after realizing that Rhythms employees are nothing but lemmings heading off a cliff.

jasonzzz

join:2000-08-19
San Diego, CA

Ow!

Was it rape charges or sexual harassment? I am sure that you need to be anon if you are going to write stuff like that... but you need to have proof to be spreading this kind of stuff too... are there any newspaper articles or anything that even hints at these being rumours?

Disgusted

@pub-ip.p

Re: Ow!

Check the Rocky Mountain News or the Denver Post. The rape happened before people got canned. Rhythms has been like that for 2 years. I don't have any problem going to court on these issues. A Rhythms supervisor had a toy on his desk that depicted a alien having anal sex with a dog. It took 8 months of complaints to get that toy off his desk. That supervisor is now a DIRECTOR at Rhythms and the person that complained the loudest was axed a couple of months ago.

Rhythms is a horrible company with supervisors and managers that intimidate and scare the employees so they don't complain. The people that really care about customers and DSL are given menial jobs while the suck-ups and liers are promoted. Rhythms HR plays the game and they have no problem terminating people who question the system.

Keep in mind that management insists they had enough money and there would be no lay-offs just 3 days before they axed all those people. Rhythms is just a tournament of lies. I have emails for supervisor positions and 6 guys and 1 woman made the final round of interviews. They hired 4 young females that were not even on the final list and one male.

Managers also have told people to complete lines that they know will fail so Rhythms can make their numbers. All of this will come out in court via emails and pictures.

If your a Rhythms employee I suggest you call the Colorado Civil Rights Commission and a civil lawyer. If your a stockholder I suggest you call the SEC.

chris
focus
Premium
join:2000-08-13
Middletown, CT
·NETPLEX

Re: Ow!

I'm not trying to bash or anything .. but ... if you left for greener pastures how do you know about events that happened 3 days prior to the layoffs?

I'm just trying to keep things in the realm here... you are accusing people of some pretty serious stuff in a public forum. I would have proof handy and not just suggestions to see an article in a local paper.

You say you don't have a problem going to court and that's great. If I were you though, I wouldn't come to a public forum and state accusations like this without concrete proof that you can reproduce.

You are opening yourself up for a huge slander / defamation lawsuit here as I am quite sure the Rhythms people still employed are actively following this.

I assure you I am not an employee or affiliated with Rhythms at all. I just don't want this to get too far out of hand. Like I said, the best thing you can do if you want to keep this up would be to come up with some concrete proof. We cannot verify stories.

And people collaborating with you don't count. Everyone knows it isn't hard to make 3 or 4 accounts here.

Fredly

@wcomnet.com

Re: Ow!

As an ex-employee I can verify the waste that takes place. Big shots eat steak dinners on the stockholders very often. One guy, that I know of (I'm sure there are many more) is shipped in every week (for a three day "work" week) from San Francisco to Denver. He has his transportation (flight and rental car), housing, meals, et al paid for, in full. I know the guy, he's a complete jackass who pays no respect to those who work under him (I did work for him, but have since left) nor does he do anything except work the company dole.
I doubt that any company in the world would condone rape, nor did I hear about it prior to leaving the company in November. However, nothing about the money munching V.P.s or higher would surprise me. They have concern neither for the stockholders or their employees.
I wouldn't discount anything this guy said, as it may be true. How, prey tell, should this guy prove his accusations to you on a bulletin board? You want links, attachments, a newspaper stuck to your screen, 300 witnesses? The M.O. of Rhythms everyday business and distribution of knowledge was ALWAYS based on rumor ("You didn't hear it from me but..."), innuendo and lies. It's a pathetic place, run by pathetic people.

Disgusted

@pub-ip.p

The truth is not slander. I have polaroids of what was on the managers computer desk. Call the Arapahoe County Sheriffs office about the rape. Call the Civil Rights Commission and ask if they are getting a lot of complaints on Rhythms. I know of at least 60 current and former Rhythms employees who are planning on suing Rhythms. Take a look at who Rhythms promotes and who they don't. I will gladly supply emails and pictures in a court of law. All the things except the rape I witnessed first-hand. I also have a few friends who are still at Rhythms.
Anon

Re: Kings of Waste

What in the world???
I don't know what this poster is talking about but I am a Rhythms Field Service employee and if I was caught with pornography of ANY kind on my screen, I'd get at LEAST a written and verbal reprimand, putting me ONE step from termination.
We have software which loads from the network various policies and new software and we are spywared to the hilt from what I'm told and have seen on my own system.
MERE NUDITY could get me fired if it was seen.
Violent pornography? What in the world is this about? Certainly not the Rhythms I work for. If they were any more uptight, to steal from Ferris Buellher(?), you could stick coal up their backsides and get diamonds.
As to sleeping with the bosses, that is a VERY COMMON problem in ALL of IT. NOT just DSL. Definitely NOT just Rhythms. IT overall is still dominated by men, but by men who are classically introverts and were the ones the women didn't date at high school. They're now in charge, their libidos are overactive from disuse, and all too many women know it.
Some have low self-esteem and cynically think it the only way to get ahead.
Some have very high self-esteem and cynically think that they are doing the screwing in the end.
Whatever the reasons on either side, IT women sleeping up the ladder is VERY COMMON. Not saying it is right, just stating that is is widespread and silently accepted not just by the men, but by the women who practice it avidly and eagerly.
BTW, I've seen IT shops where the top management positions were all held by women and the single MEN had to sleep their way up the ladder and do stud service for the ladies if they wanted a raise. The women managers then would eagerly chat about who was endowed more and did better in bed, right at their cubicles where people walking by could easily hear.
Anon

Re: Kings of Waste

This IS crazy - I never heard of such a thing - whatever - you're a good story writer -

Disgusted

@Denver1.Lev

They waste money, lie, cheat, and steal. As a former employee, I'm not even going to list tem on my resume!

New Jersey resident John Lacy states in a complaint filed in federal court in Denver Monday that he was recruited to Rhythms from Nortel Networks Corp. (NT, news, msgs), and that if he had stayed at Nortel through October 2000 his Nortel stock options would have been worth a guaranteed amount of at least $2 million. Since he was eligible for a severance package of $600,000, his net loss in leaving Nortel before October 2000 was calculated at $1.4 million.

To lure him away to become the regional vice president of sales for its eastern region, Rhythms agreed to pay Lacy a bonus of $1.4 million, the lawsuit says. The bonus was to include two annual payments of $90,000 and the $1.22 million balance was due no later than Dec. 15, 2000.

Lacy was paid the first $90,000 last year, the suit says, but Rhythms did not pay him the $90,000 for 2000 or the lump sum bonus payment of $1.22 million.

The lawsuit says Rhythms sent Lacy a termination agreement and waiver and release on Nov. 17, but Lacy refused to sign it because it did not provide for payment of the $1.31 million due on the bonus.

Rhythms spokesman Chris Hardman said he couldn't comment on whether Lacy is still officially an employee of the firm. But Gary Swingle, one of Lacy's Denver attorneys, said that it's fair to characterize Lacy as a former employee since he is no longer performing any work for Rhythms.

Swingle said Lacy's lawsuit is a "pretty clear-cut case" in his client's favor. Two exhibits signed by Rhythms chief sales officer Frank J. Tolve Jr. were filed in support of Lacy's case. One letter from Tolve states that Lacy's compensation in the first 12 months was to be $300,000, including $147,000 in base compensation, $63,000 in commission and $90,000 in guaranteed incentive.

A separate document outlines the bonus agreement. It includes mitigating factors that could reduce the bonus, but the lawsuit states that "none of the mitigating factors has occurred."

-By Tom Locke, Dow Jones Newswires

HFB1217
The Wizard
Premium,ExMod 2000-01
join:2000-06-26
Camelot
clubs:

(topic move) confused


Moderator Action (HFB1217)
----------------
This entire topic was moved the forum:
losers
(probably because that forum is more suitable for it).

The topic can now be viewed here.

Disgusted

@pub-ip.p

Why The Censorship Moderator?

Why the censorship and name calling moderator? I really think the general public should be able to watch how employees in a loser company operate. It beats watching television.

justin
Australian
join:1999-05-28
Brooklyn, NY

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Re: Why The Censorship Moderator?

There isn't any "name calling".. the "losers" forum is a place where moderators can move threads that they think are no longer useful to anyone.
If employees want to take shots at one another it might be better done at »www.fuckedcompany.com
Anon

Questionable posts from bitter x-employees?

The lay-offs were certainly nobody's idea of a good time, but there were two groups of people that were layed off that fateful Tuesday.....The ones that deserved to go and the ones that didn't. Readers of this string should be very leary of "Rhythms employees" making claims of financial waste, sexual harassment, rape, and whatever else their unemployed little minds can dream up to ease the pain. I'm just disgusted that the good ones had to sit in the same room with you rotten apples and hear the same speech.
Anon

True Employee Barks

I am a current employee of Rhythms working for their Field Service division. I don't know what planet the supposed other employees live on but that isn't how it is from where I stand.
For one thing, we DON'T waste money. I alone do over twenty hours per week OFF THE CLOCK just to make sure I have all the info I need to get my job done right. I am far from the only one who does. Why? Not because we're slaves or idiots but because we care about doing it right.
Also, we are watched like hawks for cell phone usage, expense reimbursements, what kind of gas we put in our trucks, etc.
For another, our customer service people bust their collective asses at their jobs. Most of customer service actually takes place at Network Operations where the people there make damn sure our ATM routes are correct and traffic is flowing. We have techs ON CALL 24/7 in every area to hit outages as soon as we're notified.
I alone have spent better than eight straight hours working just one switch repair so as to get every customer on that colocation working as soon as possible. Never mind the fact that it all began AFTER midnight AFTER I had already come off a standard eight hour day of other trouble tickets and repairs.
Our biggest problem is actually that we have an amazing array of ISP partners who seem to be staffed with 18-20 year old twinkies who've read or merely looked at a Cisco certification book and think that makes them Net Gods and qualified to build PVCs and provision IP blocks and work customer service. It doesn't and never will.
We also have customers who get the service with an AOL/MTV/Jerry Springer mindset and have NO idea of how the technology works, don't care, and are not going to be confused with facts. I've had many argue with me that all this could be done wirelessly somehow from the outside of their house and that they really didn't need to be home for me to install their service and how dare I suggest otherwise. I mean, I'm only the guy that keeps them and hundreds of others like them running 24/7. Not like I would know anything.
Then there's the ILECs who deliver lines four to six weeks after they'd have delivered lines for their own service. And whose techs can be lazy and not bother even tagging the line never mind actually doing a co-operative test and making sure it is good. Then they will sometimes go back to the residence or business for other business and disconnect our service for whatever reason struck their fancy.
Wasteful? No service? I have no idea what this is all about. I work hard. My team works hard. We do our jobs right. And we have the time sheets to prove it.
Anon

Re: True Employee Barks

WaydWolf,

I personally take offense. I am 20 years old and work for one of your partners. I worked my ass off to get my CCNA and I am NOW qualified to build PVCs, provision IP blocks, troubleshoot and handle all aspects of our DSL business. I am also now the head of Customer Service. Lets not be so stereotypical. I have dealt with many of your CSRs and Field Techs and have NEVER had a complaint.

You don't need to be old to be smart.

Analed

@199.94.x.x

Everyone's lying.

Actually, I know exactly what the person was talking about who said someone was raped. I saw much of that in the office. Everywhere I looked there was a boss harassing some lady, throwing aliens having anal sex with dogs, and burping.
Anon

anonymous

Ill remain anonymous here for now , but i can tell you the Pro-Rythm posts are fake and lies. I know the people posting them.
I can confirm the post about the porn and rape is true
and the details are completely accurate.
they are also provision a ton of destined to fail lines
they leave the 3rd party field tech at a total loss, often leaving them sit on hold , or sending them to voice mails while all the high up's go on a 3 hour lunch break.
This week thier excuse was the so-called blizzard.
Anyone who honestly wants to dispute this, id be happy to show up in a courtroom for you. I will also happily bring recorded phone conversations, and plenty of documentation, so beware, it might be you on the recordings!

KingFahd

@megapath.net

Rythms installed me today

All I have to say is that my line went down to NorthPoint...

2 weeks later, unannounced, the Rhythms IW tech showed up when I was at work. Found the apartment manager, called me at work as my line configuration is confusing and went beyond the call of duty to install.

The line was up and solid when I came home. 768/768

Thats all I care about

KF
blurgin

join:2001-04-20
Tempe, AZ

Re: Rythms installed me today

said by KingFahd:
All I have to say is that my line went down to NorthPoint...

2 weeks later, unannounced, the Rhythms IW tech showed up when I was at work. Found the apartment manager, called me at work as my line configuration is confusing and went beyond the call of duty to install.

The line was up and solid when I came home. 768/768

Thats all I care about

KF

Whew...thanks for chiming in, KF. Anybody else ON THE CUSTOMER SIDE of things have anything? Positive OR negative? I am supposed to have my Rhythms DSL installed by 5/19 (I am a fellow northpoint orphan), so any experiences, good or bad, would be nice to hear right now.
Anon

Re: Rythms installed me today

Rythms installed me about 11 months ago -- No Muss, No Fuss, No complaints (so far).
Anon

rhythms customer

We were a Harvard net customer, I had to scramble when they announced that they would dump DSL, I went with Megapath/Rhythms. They got it working AHEAD of the promise date and when I complained about the line speed, they fixed it after a couple emails and some background data. Their customer service is difficult to get to, but seem to fix problems as needed. I'm very happy so far...with both the Rhythms and the Megapath.

BTW, the rhythms techs that did our install where, knowledgable, prompt and seemed to care about their customer service...let's hope both stay in business!

I tried bazillion for DSL (last year) for my home service and they jerked me around for 3 months before I canceled the order and went to cable. So far, Rhythms/Megapath service has been my best experience...
Anon

Telocity cut off Rhythms

Telocity has stoped taking orders for all areas that use Rhythyms for 90 to 120 days. What does that mean for Rhythyms? Are other ISP that use Rhythyms taking this stand?I think Rhythyms is headed down the same road as Northpoint.
ericwfrost

join:2001-04-30
Chicago, IL

abandoning Rhythms?

I received advance word from my company's ISP that they are strongly recommending or even requiring all their Rhythms DSL customers to have a backup in place like dial-up or fixed cost ISDN. They are not signing up new DSL customers. This may be overcautious but I think is the right attitude for an ISP serving the business community. By the way, I was among the bunch that were cancelled by Telocity for residential DSL when they decided not to allow Rhythms to do any more installs. The little bit of communication I have had with Rhythms has always been positive, they have a lot of knowledgeable people there and don't blow off or feed people crap, it seems they give you correct answers.

Keslin

@powerinter.net

There seem to be two sides

After reading all these posts, it seems there are two sides to Rhythms: the tech side and the management side.

By most accounts, the tech side (Field Technicians, Customer Service, etc) is good, but the management side (Supervisors, Directors, Billing) sucks.

I'll relate my story, and you draw your own conclusions.

The day after losing connectivity from Northpoint, I remembered we had a defunct Rhythms line from a bankrupt ISP. I called a rep at Rhythms, and in 48 hours the line was reinstated. All my users were happy. Tech side: A+

Of course all this didn't come without a little haggling and a contract. The only way Rhythms would reinstate the line was if I used their ISP, PowerInter.net. ~Shrug~ I didn't care about the ISP--I needed connectivity. My rep didn't bother to tell me about the 5MB per 5 minute limit on outgoing email, which severely limits our marketing.

Also, my contracted rate was 161.10 per month, but when I got my first month's bill it was for 671.60! I immediately filed a dispute, and re-filed it 30 days later when I got my next bill for 843.91. I've still had no response from billing, and the only time my rep returned my call he simply told me there was only one person in the billing department to handle disputes. He hasn't returned a call since. Management side: F-

It sounds like the people who really care are the techs, but they're being managed by a bunch of greedy corporate types who are trying to ride a supposed cash cow to death.
Anon

Re: There seem to be two sides

I agree. I've been a Rhythms customer since December 1999 and have great experience with Rhythms technical personnel and rock solid service. And I have a great deal with them for my SDSL 326 service - which they gave me when I initially questioned the difference between their offering and Versions ADSL at 1/4 the price.
Their accounting is a bit wacky but I know what the agreement was and I pay that every month no matter what their invoice says. (They seem to be about 3 months late in acknowledging payments.) With that I take a proactive stance and call them from time to time to discuss this. I take names when I do and enter the gist of the conversation into my accounting program - which takes about 5 minutes every other month or so.
I hope they get their act together.

bnm

@gsa.g

Rhythms DSL aquired by UUnet

»www.worldcom.com/rhythmsupdate/

Maybe old news to some......

Am being transitioned off of Covad L2 ATM to Rhythms L2 ATM now. I don't forsee any big issues though as I am getting a better SLA with UUnet/Worldcom now owning their own DLSAMS and such.

Anyway, just FYI........

Scotty
Forums » Rhythms turn


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