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Software Update May Yet Fix iPhone
Whatever happens, don't expect a total recall
by Karl Bode Friday 16-Jul-2010 tags: business · wireless · hardware · bandwidth · trouble
Later on today Apple will be holding a press conference to address the iPhone 4's antenna issue. It's not clear how Apple will tackle this PR kerfuffle but there's no shortage of guesses -- from giving away free bumper cases, to in-store fixes, to a total recall. According to an anonymous source speaking to the New York Times, Apple won't be issuing a recall for the iPhone 4 and its pesky antenna issue. Interestingly, another source tells the Times that the problem may yet be fixable via software:

Click for full size
One person with direct knowledge of the phone's design said Thursday that the iPhone 4 exposed a longstanding weakness in the basic communications software inside Apple's phones and that the reception problems were not caused by an isolated hardware flaw.

Instead, the problems emerged in the complex interaction between specialized communications software and the antenna, said the person, who agreed to speak on the condition of anonymity because he was not authorized to discuss the matter.

That sounds like someone at Apple is making things up ahead of their presentation, and it seems rather hard to believe that an attenuation problem caused by skin touching a metal antenna could be fixed with software. Perhaps it's possible (any engineers care to comment?). User MMH points us to the fact that another source insists that Apple's fix will indeed be some kind of physical, in-store repair (oh you wacky, inconsistent sources).

We should find out more at Apple's 1 PM EST press conference on the issue later today.

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Romney2012
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Latest leak say iPhone needs internal hardware fix

Another leak says that there will be an internal hardware fix between the antenna and the transceiver and says that Apple has already started applying the fix to newly built iPhones and that has added a couple week delay to newly ordered iPhones from the online Apple store.

»www.thestreet.com/_yahoo/story/1···ive.html
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Transmaster
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Re: Latest leak say iPhone needs internal hardware fix

I'll bet they are adding a different antenna coupler, there are a bunch of different ways of doing this so I will not get into the half a dozen different way I can think of it can be done.

I am thinking the electronics of the 4G where shoe horned into a 3G case with the old antenna they didn't see the problem, and when they where testing the actual 4G phone it was in a case to hide it which acted like a protective bumper case and they still didn't discover the problem. Apple has been nailed by their fanatical secrecy. Lord Jobs has got to be PEEEE ISSTED off!!!!!!!!
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DavePR

join:2008-06-04
Canyon Country, CA

Re: Latest leak say iPhone needs internal hardware fix

It's not a 4G phone. It's a v4 phone. The transceivers are unchanged.
yabos

join:2003-02-16
London, ON

Re: Latest leak say iPhone needs internal hardware fix

The iPhone 4 supports faster upload than the 3GS so they have changed the 3G radio
bn1221

join:2009-04-29
Cortland, NY

Re: Latest leak say iPhone needs internal hardware fix

The iPhone 4 supports faster upload than the 3GS so they have changed the 3G radio

***

Or they just removed the firmware lock that limited upload to 384K to compensate for clogged networks,

Transmaster
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said by DavePR:

It's not a 4G phone. It's a v4 phone. The transceivers are unchanged.
I know I used the '4G moniker as a short cut to iPhone 4G.
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2 edits

Analysis of new firmware for signal strength display

The new firmware is now out (4.01) that adjusts how the signal strength bars are displayed. Here is an analysis of the differences between the new firmware(4.01 & beta 4.1) and the original firmware:
»www.anandtech.com/show/3821/ipho···gnal-fix




Of course this firmware doesn't change how the phone works. It just makes it more obvious when you are in weaker signal strength areas.
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1 edit

Re: Analysis of new firmware for signal strength display

I don't have and iPhone I have an iPod Touch 2G and I notice it does not seem as responsive with 4.0 as it was with the former OS. I suppose it could be because my 2G has a slower processor then the 3G Touch.

A hint from Apple that it is time to get a new Touch
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- Mark Twain in Eruption

Transmaster
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Re: Analysis of new firmware for signal strength display

By the way is 4.01 intended for just the iPhone?
MRCUR

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Re: Analysis of new firmware for signal strength display

It's only for the iPhone 3G/3GS/4. It doesn't do anything other than change the bars display, which would have no purpose on an iPod touch.

N3OGH
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Re: Latest leak say iPhone needs internal hardware fix

There's only way to fix the iPhone 4.

GET YOUR ASS TO MARS....
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Pirate515
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Re: Latest leak say iPhone needs internal hardware fix

said by N3OGH:

There's only way to fix the iPhone 4.

GET YOUR AZZ TO MARZ....
Perhaps you should watch "Total Recall" again. You missed Awnuld's accent, I fixed it for you.
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Re: Latest leak say iPhone needs internal hardware fix

Thank you for fixing it!

DarkLogix
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how many times till they issue a recall

we all know its a hardware design issue but they keep trying to pass it off as a software issue

how many times can they lie before they give up and actually fix it

cdru
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Re: how many times till they issue a recall

said by DarkLogix:

how many times can they lie before they give up and actually fix it
They can't fix it. It's a flaw inherent with it's design. "Fixing" it would require them to redesign it so that the antenna isn't able to be touched, and they aren't going to recall all these phones to give them new redesigned cases with non-exposed antennas.

Bumpers are my bet as to the "solution" for existing phones. New ones may get redesigned with some type of factory installed protection.

DarkLogix
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1 edit

Re: how many times till they issue a recall

ya I figure they won't do anything

would a non-conductive coating on the antenna fix it?

or rather how long till they fold and give out the cases

maybe »gizmodo.com/5099093/golden-shell···purchase
WernerSchutz

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Re: how many times till they issue a recall

I would not trust a conductive coating too much. It will wear off and there is still the capacitive effect of the paw holding the phone close to the antenna.

cdru
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Re: how many times till they issue a recall

said by WernerSchutz:

I would not trust a conductive coating too much. It will wear off and there is still the capacitive effect of the paw holding the phone close to the antenna.
I wouldn't trust a conductive coating either.

DavePR

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Re: how many times till they issue a recall

The iGlove!

Transmaster
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Re: how many times till they issue a recall

said by DavePR:

The iGlove!
This might have worked if Michael Jackson was still alive.

cameronsfx

join:2009-01-08
Panama City, FL
said by DavePR:

The iGlove!
Apple Announces iGlove

Cupertino, CA - The iGlove is a $6,800 hotrod of an iPhone that includes all flavors of 4G (and works great on TMobile as we tested). Apple CEO Steve Jobs said, "This is made for people who want more in their phone, and some Bling too. Lindsay Lohan preordered her's from jail."

The iGlove includes all Michael Jackson's songs and videos in High Definition (H.275). The iGlove's motto is "Talk to the Hand" in several leaked commercials on YouTube. It can be customized with more diamonds than the 12 that come with it.

The iGlove with also work with the Wii, PS3, and Xbox. The only thing it can't do is display any inappropriate language in court. The iGlove will only have a 5,000 unit run unless demand goes higher.
WernerSchutz

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yup, missed the insulating requirement there.

DarkLogix
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said by cdru:

I wouldn't trust a conductive coating either.
ya I said "non-conductive"

Romney2012
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said by cdru:

said by DarkLogix:

how many times can they lie before they give up and actually fix it
They can't fix it. It's a flaw inherent with it's design. "Fixing" it would require them to redesign it so that the antenna isn't able to be touched, and they aren't going to recall all these phones to give them new redesigned cases with non-exposed antennas.

Bumpers are my bet as to the "solution" for existing phones. New ones may get redesigned with some type of factory installed protection.
I am betting on a 2-prong approach:

Short term circumvention - free bumpers for anyone who asks for one

Long term fix - newly built iPhones will be modified to deal with the antenna attenuation problem either thru an internal hardware change or a change to the case and the way the antenna is attached or maybe is sealed with plastic
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I suppose you have personal inside knowledge of this ?

As secretive as Apple is I have my doubts.

DarkLogix
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Re: how many times till they issue a recall

no just theory

Flibbetigibb

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Transmaster See Profile

Cue up ZZ Top's "Antenna"...

Many years ago, a very experienced senior engineer told me, "antennas are voodoo," which was his way of saying that no matter what your manufacturing processes are, every antenna is different, and the characteristics of one antenna in a given lot are likely to be different (usually, but not always in small ways) from every other antenna in that lot.

That said, if the reports to date are correct regarding "shorting" the iPhone antenna, I really don't see how Apple can fix that issue in software. You're either making a physical connection, or you aren't. You can't tell software to ignore physics.

Well, you can, but it'll only work in The Matrix...

Transmaster
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2 edits

Re: Cue up ZZ Top's "Antenna"...

The truth...Voodoo antennas; it is almost impossible to predict how a given antenna design is going to work. There is design software that helps but until you get an new antenna out in the real world there is no telling how it is going to work. It gets worse as you go up in frequency. It is like cooking it is easier to cook large amounts of food then tiny amounts. If you have enough beef stew for a 100 people a table spoon of salt or pepper either way is fine, but if there is just enough for 5 people a tiny fraction of a teaspoon of salt or pepper either way means the difference between edible and down the garbage disposal. This directly relates to wave length Long vis Short.

This is why when you ask an honest amateur radio operator about a given antenna he or she will say, I works for me.

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DavePR

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Antenna design has a certain mystical quality, but manufacturing is quite simple. I'm not sure what your friend was talking about.

Transmaster
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Software Defined Radios

As I have said software defined radios, which is what the iPhone, and all other such phones have, can be reprogrammed in many ways and depending on how the transceiver is designed there are a host of things that can be changed in the programming. receiver sensitivity, transmitter power, perhaps even adjustments to the antenna to make it less sensitive to inductance problems with handling. They may be able to fix it then they may not. But let's give them a chance. I personally think the problem has become a political issue. With Senator Chuck Schumer getting his two cents in, and the press having a field day.....
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Re: Software Defined Radios

said by Transmaster:

As I have said software defined radios, which is what the iPhone, and all other such phones have, can be reprogrammed in many ways and depending on how the transceiver is designed there are a host of things that can be changed in the programming. receiver sensitivity, transmitter power, perhaps even adjustments to the antenna to make it less sensitive to inductance problems with handling. They may be able to fix it then they may not. But let's give them a chance. I personally think the problem has become a political issue. With Senator Chuck Schumer getting his two cents in, and the press having a field day.....
Which most likely would have not escalated to this point had Apple addressed it head on early.
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Transmaster
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Re: Software Defined Radios

What is funny is so much of the bad blood was caused by supposed e-mails for Steve Job's that have been proven after the fact to be fakes. It is true however Apple should have handled to a lot better then it has.
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Re: Software Defined Radios

said by Transmaster:

What is funny is so much of the bad blood was caused by supposed e-mails for Steve Job's that have been proven after the fact to be fakes. It is true however Apple should have handled to a lot better then it has.
Saw that also, but I was speaking more to Apple not saying anything. As we all know sometimes not saying anything is worse....
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Transmaster
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Re: Software Defined Radios

The not saying anything makes for a vacuum that Apple haters are quick to fill. The days when Apple was that poor little company that was hanging on by the fingernails is gone, and with it is it's presumed innocents.
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Re: Software Defined Radios

said by Transmaster:

The not saying anything makes for a vacuum that Apple haters are quick to fill. The days when Apple was that poor little company that was hanging on by the fingernails is gone, and with it is it's presumed innocents.
Exactly. And in this case perception can become reality...
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If the antenna tuning changes due to physical proximity of external objects, it will likely increase the RF power reflected back to the power amp, which will decrease the power to avoid damaging itself. I don't think this can be changed in firmware.

Transmaster
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Re: Software Defined Radios

said by DavePR:

If the antenna tuning changes due to physical proximity of external objects, it will likely increase the RF power reflected back to the power amp, which will decrease the power to avoid damaging itself. I don't think this can be changed in firmware.
I don't think so either, but it depends on the antenna coupler.
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GenBlood

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Apple .. Come clean and admit you messed up ....

Apple is full of BS ... they always think they can fix
stuff with a software patch ... even if it's a hardware
flaw. Remember the Timecapsule issue with bad PSU...
They didn't think that was a hardware issue ever ...
An now a 2 years later. They are admitting it was a
issue ... Just do the right thing and do a recall ..

If you don't, looks like I'm not going to be getting
a more Apple products and I'll be informing friends
to stay away from Apple products too.

Time to buy Google stuff and Microsoft ...:)

Selenia
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1 edit

Apple defies physics

So it's some physics-defying feat between Apple's hardware and software, like other Apple problems features? No, it's never the logical thing that might result in a recall, when it comes to Apple. Human body conductivity bridges the 2 antennas, causing them to get detuned, like would happen in any antenna in the same situation? Nah! Just like Macs never break according to Applecare and Steve Jobs. It's all smokers' faults.

Seriously, somebody needs to walk up to Steve Jobs and punch him in the nose for treating all his customers like idiots. Put some film over the antenna you cheap bastard! This was posted from my non-apple AT&T phone, which will never be an Apple until this clown gets fired.
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cowboyro

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Software *can* fix losing signal bars...

Just make it show more bars... It will still drop calls but the zombies will be happy.

Cruz1

@sbcglobal.net

Sure they can make a patch...

Sure they can make a patch to falsely show full bars when in fact the signal goes down to 1/10th the level or less. You can't create a software patch that corrects the issue, only to mask it. Unless they have magic radios that can boost power to many times the maximum at the exact point when someone touches it to compensate, I think they are full of BS. Then they can blame the network instead of their crappy phone.

Just another way for Apple to show the world how stupid they really are for believing it.

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Re: Sure they can make a patch...

The only way I can think of a software patch actually helping is if the patch increased the transmit power of the radio(if it has some reserve power that's not used like some wifi cards), but that would only help with sending(not receiving). It still would pale compared to an actual fix. Yeah, but that's how I read things, too. They pretty much admitted the software patch will change how bars are displayed, mentioning no other fixes. Unfortunately, the sheep will eat this right up. I wonder what the new scale will be. Anandtech had an interesting representation of the iphone4's current overly-optimistic bar reading scale. All credit goes to them for this image. I am just uploading it(rather than linking) in case teh Steve pressures them to take it down, because you never know these days.
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Software Fix???

Software fixes are good for tweaking a lot of things, but when skin (which conducts electricity) meets the antenna two things happen:

1. The impedance changes
2. The radiation pattern (i.e. gain) is going to change

No amount of software tweaking is going to alter the physics; this is a hardware issue that will require a hardware fix. Using bumpers to electrically isolate the antenna may very well be the cheapest fix, and possibly be the ONLY cheap fix.
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(any engineers care to comment?)

Clear coat, duct tape, electrical tape, scotch tape, One girl in the pub last night was putting clear nail polish on the exposed antenna part, the rubber bumper case thingy.
Software; show the actual amount of signal the phone is receiving, that way people will see they only have 2 bars or less and should think 'I'd better not hold it wrong/by the antenna'. What Steve is hoping for. Anything that will keep ppl from putting there sweaty fingers onto the antenna.
Other software fixes could be but are not limited to;
boosted power levels, boosted power levels (TX) create more noise in the transmission therefor creating more errors and using more battery power not practical.
Higher sensitivity Receive (RX), problem is when the phone is in a high signal area you could burn the phones receiver if the RX doesn't constantly sample and adjust on the fly, again more battery usage and a good chance in burning out.
Small electric shock when the antenna is touched during low signal calls, could screw up pacemakers and be a liability for apple LOL
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Which will take longer to fix

BP underwater oil gusher, or iPhone 4 antenna problem?

Selenia
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Re: Which will take longer to fix

Probably the iphone4 antenna problem because at least BP admits they screwed up, which is the first step =)

DrModem
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said by axus:

BP underwater oil gusher, or iPhone 4 antenna problem?
I thought BP announced yesterday that they have finally stopped the leak... so I guess that means BP wins :P
MRCUR

join:2007-03-09
Columbia, PA
Well, it looks like BP won by about 24 hours.
Kord

join:2006-10-27

.

Maybe its just a crappy radio. I see so many of these smart phones now that do everything including wax your car, just don't use it as a phone and you'll be fine.
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tito79

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2 edits

Re: .

This is the reason we need to built things in the United States plain and simple or sub the work to htc or motorola.

vpoko
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Re: .

What does this even mean??

jester121
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Very simple really...

Clearly Apple's fix for the iPhone 4 problems will be the release of iPhone 5. Why recall when you can rely on millions to just buy a brand new handful of headaches next year?

And why isn't anyone speculating that maybe AT&T's network isn't so much to blame for all the reception/drop issues that have plagued the iPhone all along?

heat84
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test

I still say this is the best solution:

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CopperFiber

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Re: test

heat84 I told Apple this idea a year ago it is the best solution to their problem.WE HAMS CALL IT RUBBER DUCK ANTENNAS
w4ncr

join:2000-10-27

Iphone Problem

This is the only real answer to the IPHONE PROBLEM.

BronsCon

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Concord, CA

Re: Iphone Problem

The *REAL* answer to the iPhone problem is a detention camp.

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Free bumpers....

And said that every smartphone has issues. Nice job, Jobs.

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Re: Free bumpers....

said by ptrowski:

And said that every smartphone has issues. Nice job, Jobs.
Summary:
new firmware for signal strength display

free bumper until Sept 30

looking at proximity sensor problems

NOTHING ABOUT CHANGING iPhone HARDWARE to change or fix antenna issues. Will reassess before Sept 30
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1 edit

Talk about a poke in the eye

»www.youtube.com/watch?v=VKIcaejk···embedded


Let the crab apple screaming begin,

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