 Reviews:
 ·CenturyLink
·Embarq Now Centu..
 ·Dish Network
| It's The Same For Most Telcos Once I learned that Embarq was offering dry loop DSL as a "retention offer," I was stoked. I called in and inquired about the service, only to be told that "wasn't available in my area." What a load of crap. It wasn't until I threatened to swap to cable did they change their tune.
The land line is dying...there is little the telcos can do to stop it. | |
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 | Reviews:
 ·WOW Internet and..
·Time Warner Cable
| Re: It's The Same For Most Telcos a good part on why their dying is their "other taxes and fees" that are a load of crap. Why not change to something that doesnt have that line attached especially with the ATT/VZ/Embaq will tell you that those are just taxes and fees that they're allowed to charge but are not required or they have no clue what the money actually goes to. | |
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| | | | Re: It's The Same For Most Telcos I must mention that now that I have dry loop DSL...the only fee they charge besides the basic monthly fee is a 1 dollar E911 charge. First time I've ever gotten a monthly bill and it's been right around what I thought it should be. | |
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| | |  jester121Premium
join:2003-08-09
Lake Zurich, IL | Re: It's The Same For Most Telcos What is the justification for charging E911 on a circuit that doesn't have dial tone? Can you strip the cord and short the wires together to send Morse code like in the movies? | |
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| | | | EPS
join:2008-02-13
Hingham, MA | Re: It's The Same For Most Telcos I think there's some sort of legal requirement that all active phone lines, even if only for dry loop DSL, must be able to respond to someone dialing 911 on them. | |
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| | | | | | | Re: It's The Same For Most Telcos you can't dial 911 there is no dialtone, i tried and no luck | |
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| | | | | | Reviews:
·WOW Internet and..
·Time Warner Cable
| Re: It's The Same For Most Telcos that depends on what state you live in. In Ohio VZ will provide you a dial tone for 911 on all lines regardless if their active or not. If they're not they actually have them set up to call their offices and sign up for phone service.
But Ohio does not require this as ATT does not do it. | |
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| | | |  morboComplete Your Transaction
join:2002-01-22
00000 | yes. please check in on this e911 fee on a dry loop and let us know. | |
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| | | | | | | Re: It's The Same For Most Telcos I'm going to have to get a dry line DSL setup at my old office, I'm wondering what kind of insane things AT&T going to put me through to get it and what kinda of extra fees they'll tack on to it like E911 to a DSL only line to a broom closet. | |
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| | | | | | | | Re: It's The Same For Most Telcos also you will be paying full price for that DSL line. They combine what you would pay for Landline plus DSL together to get that DSL only price. You don't save anything so i don't see what the big deal is with a dry line with ATT | |
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| | | | | | | | | Re: It's The Same For Most Telcos Those arseholes, they never surprise me anymore. I should just check if UVerse for SB will be available there soon/at all and just get that, I was already paying $70/m for DSL there before. | |
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| | | | | | phaqu
join:2005-05-26
Marietta, GA | said by tad2020: I'm wondering what kind of insane things AT&T going to put me through From my experience with them,in a small word,.... Hell,...pure Hell.
Good luck,...youre gonna need it.
Be prepared to dispute a lot of extra charges that you will have NO idea where they came from,.. OR from "services" that you didnt want or ask for.
Get your state Public Service Commission on speed dial.
I have. | |
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| | | | | | | | | Re: It's The Same For Most Telcos Good luck if you were/are in Ohio with the PUC against ATT. They are in their pockets. You're better off here with the Consumers Council. | |
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| | | | | | | | | | Re: It's The Same For Most Telcos Nope, I'm in California where we get charged like mad on POTS lines with things like the 'pay-for-your-neighbors-phone-service' tax and 'keep-your-phone-number-the-same-each-month-or-we-will-change-it-randomly' fee.
I think I'll just get the POTS line and stick a modem on it so I can dial in if the DSL line goes down. :S | |
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| | | | | | | | | | | Re: It's The Same For Most Telcos have you tried New Edge Networks? | |
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| | | | | | | How is this fee any different than the other BS fees on your bill. Some fees are simply pure profit for the Teleco. | |
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| |  pikePremium,MVM
join:2001-02-01
Cleveland, OH
kudos:1 | I've had naked DSL from AT&T since late last year and I haven't been charged a penny more or a penny less than the monthly price I was quoted over the phone (no contract either). No taxes, fees or government charges at all. Just $28.99/mo for AT&T DSL Direct HSI Pro. (personal information redacted)
-Mike | |
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| | | | | Re: It's The Same For Most Telcos I am talking a BUSINESS line not residential. | |
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| | | | | yah but that was pricing last year. It's changed since then and in this area its the same price as it would be with dial-tone. Actually more than what you would pay with cable HSI for the same speed. | |
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| | Same Issue Ran into the same issue for several weeks trying to get DSL Direct 768. I only needed this line as a backup/test connection as I have Standard RR.
CSR's kept telling me I could not get DSL (too far away) or that the DSLAM was full. CSR's also said my address was not in the database. Magically once I signed up for a land line, 5 days later I was able to get DSL.
I then dropped the land line and have dry DSL. | |
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| | | Re: Same Issue said by WizBomber:Ran into the same issue for several weeks trying to get DSL Direct 768. I only needed this line as a backup/test connection as I have Standard RR. CSR's kept telling me I could not get DSL (too far away) or that the DSLAM was full. CSR's also said my address was not in the database. Magically once I signed up for a land line, 5 days later I was able to get DSL. I then dropped the land line and have dry DSL. Thats probably a system issue not a deception issue. The system sometimes doesnt recognize if dsl is available or not at an address, they have to send manual loop qualifications which can only be sent if you have a working phone line at the location. Once you ordered the land line, and the line was installed, that updated the dsl records for that address. Which in turned out that dry loop was available for you.
The CSRs werent being deceptive, they were just telling you the information they had at the time. | |
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| | | | Re: Same Issue Maybe so. They should develop a system so customers don't have to get phone service for 1 month then go through the hassel of switching to dry loop.
Reason I say this, I live in a Condo development and I know my neighboors have DSL so there would be no reason I couldn't get it. | |
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| |  DavidI have a son- d3Premium,VIP
join:2002-05-30
Granite City, IL
kudos:68
·AT&T Southwest
·DIRECTV
·AT&T Midwest
 ·Google Voice
| said by DslTrblShoot:Thats probably a system issue not a deception issue. The system sometimes doesnt recognize if dsl is available or not at an address, they have to send manual loop qualifications which can only be sent if you have a working phone line at the location. Once you ordered the land line, and the line was installed, that updated the dsl records for that address. Which in turned out that dry loop was available for you. The CSRs werent being deceptive, they were just telling you the information they had at the time. I agree with him, the main point is that when you order service initially if the area has never had service (even phone service) it would be hard for the system not to know. It would ask.. is it new construction? and basically state that it's unavailable. If it happens to get that way try ordering and establishing phone service first. That would generate loop records, and if there is any RT's or Uverse available it would be generated at that time as well.
As far as the other complaint I saw about online dry loop billing, that one is easy to solve as well.
• Go to the AT&T account manager site:
Select: "Register for account manager"
• Since dry loops don't typically have a billing telephone number line normal ones do, click on the link " > Request online registration code(required to register for an account)"
• Fill out the dry loop number and the last digits on there the zip code and finish following the instructions
• the person will get a postal mail in less than 2 business weeks (typically) and it will have your code in there for registering.
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If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
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| |  Happened to me
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OASAASLLS | |
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| Reviews:
 ·Verizon FiOS
| Re: Happened to me said by canesfan2001:... So I guess, AT&T doesn't want my business? ... ATT just doesn't want your cheap@ss business. you deadbeat - trying to get a service without buying into their bundled crap.
ATT isn't interested in customers that know what the hell they are doing, they want the ignorant sheeple they can con into higher priced services.
when there is no real competition, ILECs don't have to service "difficult" customers.
you're probably a bandwidth hog anyway.
ps - I am a comcast customer also, but don't have any other choice; verizon apparently has no interest in serving an upper middle class area where people have disposable income to spend on hi speed broadband. | |
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| | | | Re: Happened to me How do you get off calling him a bandwidth hog, and a deadbeat? WTF! he just states that he was trying to get their DSL service. | |
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| | | | | Re: Happened to me Look up "sarcasm" in the dictionary... | |
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 dleehendHowdyPremium
join:2002-03-11
Malvern, AR | messed up even after you get it I have dry dsl with att. Had no real problem getting the service, probably because I added it to a residence that already had a phone line with dsl.
Problem started afterward. It was not up to speed as it should be even after the ramp up period. In fact, it would barely connect. When I called for a tech to condition the line, which installing tech did not do, they could not send an order through because they don't understand their own dummy phone # system for dry dsl.
Still have the temporary line running across my yard over 4 weeks after the install. Neighbors got a new phone line installed yesterday with temp line run. Line burier was at their house first thing this morning. He has no work order for burying my line even though two work orders have been written.
Here is the good part. Local techs & installers are great if you can get to them without going through the 'deathstar'. Line man will be burying my line in about 30 minutes, when he is through across the street. Local tech is putting in another work order using my original phone #. A call to the local tech two weeks ago got him over here that day to get my connection issues corrected. Less than 30 minutes after he arrived I was surfing full speed on that line, and have had no issues since.
If the att deathstar could actually use its own systems everything would work. Talk to your local tech. Get to know him. He can help most of the time.
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Live carefully today! Tonight you may answer for your actions. | |
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 R4M0NBrazilian Soccer Ownz Joo
join:2000-10-04
Glen Allen, VA | Some Still Struggling To Get Naked DSL A couple bottles of Vodka and that darn DSL will get naked in no time.  | |
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| | Not surprising I got my service in November 2007 and I believe it wasn't easy. I was a posting in one of the forums here that prompted me to call and get "naked" DSL.
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Yo te digo, el mundo esta jodido | |
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| | Nekkid DSL I manage to get nekkid over a year ago. I got tired of paying for a land line I never used (we are cell only and have been for 10 years) so I called (it was still Bellsouth then) asking about the possibility. Of course I was told no way, so I said fine I want to cancel both accounts, all of a sudden naked DSL was available and was able to switch over that week. BS tacked on a $5.00 charge to the DSL monthly, but I really didn't have a problem as I wasn't paying full price for a completely useless service.
I was actually very surprised since as far as BS was concerned I had never been anywhere close to "prime" customer status or even a long term customer (with em about 10 months at the time).
Can't say I've been thrilled with the service, but it's not Charter. | |
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| | Ordered it but never got it You can order naked DSL, but good luck getting it to work. I recommended that a friend order naked DSL with AT&T and it was a fiasco. (AT&T calls naked DSL something different).
Spent hours on the phone with tech support dealing with a no-synch issue and they couldn't figure it out. It took AT&T a month to figure out she was plugged into U-Verse equipment at the CO. | |
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| fpilot
join:2007-02-24
Camino, CA | Re: Ordered it but never got it I tried to order a business bundle of voice and DSL and was told by AT&T my line doesn't qualify. | |
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| | This story makes sense now I have a friend that wanted to switch to just using cell phones. He called AT&T and told them he wanted to cancel his landline but wanted to keep his DSL. Well they did cancel the landline, but he also had no DSL. It took them a week to reinstate his naked DSL.
In a separate story, my next door neighbor called AT&T to order DSL. They told him he couldn't get DSL, which I told him was BS because I had it for over five years. What's even more ironic is that he was able to get DSL through another provider (MTCO). However, they told him that he would also need a landline. After reading this story, I'm guessing that when he called AT&T to order DSL he told them that he just wanted internet. They probably didn't want his business that bad.
Hearing incidents like these makes me glad I don't do business with AT&T anymore. | |
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Reviews:
·MSN
·Brand X Internet
·DSL EXTREME
| Huh? In defense of AT&T, it's right there on their web site here:
»www.att.com/gen/general?pid=11523
Specifically: "AT&T High Speed Internet Direct Basic (up to 768 Kbps downstream) is also available for $19.95 per month with a 12-month term commitment. Please call 1-800-288-2020 to learn more."
Now I hate big companies as much as the next guy, BUT it's right there on the page, in black and white! | |
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| | AT&T's "Special" with dry dsl My business in orange co. calif. has AT&T dsl and 1 phone line, $75 a month, 2800 down minimum features with phone.
I called AT&T about changing to dry dsl, after being transferred around for 1/2 hour or so I finally got someone who understood what I was talking about, she looked it up and offered me dry dsl as a special- $84 a month same speed.
I pointed out that I pay less for dsl with the phone as well-she told me that I had a very good plan and maybe I should stick with it!
My next call was to verizon about the same thing about 70 miles away. They quickly told me with no sales hype attitude they would install free naked dsl at 7500 down for only $54 a month with a 1- year contract, $44 for 3000 down.
Obviously AT&T is scared to death that they will loose their phone business offering dsl only, they should be, I have been testing 3 MagicJacks and Vonage. I am afraid I only want to pay $20 a year unlimited with MJ's which I had previously posted as perfect-not quite but I will take them for the price and I have installed an internet speed booster between the modem and router - Hawking Tech, which makes them work MUCH better. I have been on 3 computers with them all on calls plus downloading files and they now all work 24/7. | |
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| | | Re: AT&T's "Special" with dry dsl yep like i said up- they charge more for their dryline and factor in the cost of the landline into the DSL price just so they don't lose money. | |
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